All Social Champ Reviews

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Gary

Machinery, 201 - 500 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2023

A versatile and capable management tool for small organizations & teams

User Profile

Joshua

Verified reviewer

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

The Best Social Media Management Tool in 2021

If you're looking for one platform to schedule & analyze all your social media posts on different platforms, this is the service to sign up for! It's extremely difficult to find one that does the big three (Instagram, Facebook & LinkedIn) + they also support Twitter & Google My Business, which is great for companies that have physical offices/shops! Overall, I'm super happy with my decision to use Social Champ and have recommended it to all my colleagues and friends who use social media for their businesses!

PROS

- Extremely inexpensive compared to other platforms - Support for all the essential social media platforms - Schedule reminders for stories - You can upload content then customize it for each platform - Amazing customer service, had a technical glitch recently and they pulled out all the stops to get things working again! - New features and support for different file types are being added all the time - You can analyze your performance on various platforms - Integration with Canva so you don't have to download then upload your images - really time-saving!

CONS

- It's a newer, lesser-known platform, so some technical problems happen from time to time, but they get fixed quickly. - The mobile app is a bit basic and could use some UI tweaks, but I program everything from my phone and don't really need the app.

Reasons for switching to Social Champ

Hootsuite became too expensive and lacks the features to justify the price.

Vendor Response

Hey Joshua! Thank you so much for the positive feedback it really helps us to keep pushing and improving the tool for our users. We're currently working on rolling out a more friendly and refined version of the mobile app. If you have any questions or queries feel free to ping us at hello@socialchamp.com. Happy posting, Champ!

Replied March 2022

LUIS ELIAQUIM

E-Learning, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

It saves me time, and it is easy to use --- what else do I need?

The product is great, but no great product becomes perfect without good support. And Social Champ has great support. Then for me, it's perfect — they always answer my questions quickly and are to the point. I simply love it.

PROS

Distraction is the death of a small business owner. And since I am my small business owner I have so many things to do and I wear so many hats it's easy to get distracted. Especially with social media. I have used other solutions before, other solutions that were as good as social champ, but they kept ramping up their prices and taking away services… It simply became unsustainable. With Social Champ "Champ" level I get everything I need — and a bit more: I can manage my four social media profiles for my own business and help my sister manage hers; I can schedule as many posts as I need (and I don't need that many) very quickly; and in general I can have a quick look of what I have scheduled and, if I find something I need to change, I can quickly edit my future posts. I like the very clean interface. It's easy to locate things. I like the colors, too, but that's subjective. Since I started using Social Champ I have gone from 5 to 7 hours a week of social media management to one hour a week, or 10 minutes a day more or less. Of course, I plan content in batches, but after I plan the content I have to take care of the distribution. Social champ excels in this regard. I can also check my analytics from Social Champ. It's a good feature that I intend on using more in the future.

CONS

Nothing bad with it. I'm really getting a lot of value. I just hope they'll integrate with other link shorteners like Switchy.

Reasons for switching to Social Champ

Their price structure was getting funny and it was costing me too much to use their product. They also have a good product, but I think Social Champ is bringing way more to the table and is always improving their features.

Vendor Response

Hey Luis! Thank you so much for the positive feedback it really helps us to keep pushing and improving the tool for our users. We have switchy on our roadmap and will definitely look into integrating it in the future. If you have any questions or queries feel free to ping us at hello@socialchamp.com. Happy posting, Champ!

Replied March 2022

Robin

Photography, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Social Champs saves me time

PROS

I love it and use it whenever I can. I was using Hootsuite but I find Social Champ offers more functions I use and cheaper.

CONS

I find some of the more in-depth functions to complicated for me to use

Reasons for switching to Social Champ

Hootsuite got to expensive and didn't do some things I wanted.

Jackie

Verified reviewer

Real Estate, 11-50 employees

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2023

Terrible!

Terrible. Awful. Horrendous. Not good.

PROS

It was fine until all my scheduled posts disappeared without warning or explanation. No way to put in a ticket or to retrieve. Countless of hours of panning and input down the drain. This has caused major problems and work

CONS

All scheduled posts disappeared. A disaster!!! The calendar view is ridiculous,. Coming from hootsuite which provided a visual of scheduled posts it's hard to change gears In socialchamp because you have to take multiple steps to view scheduled posts-wasting a ton of time and energy

Reasons for switching to Social Champ

A small business looking to utilize available resources for less out of pocket

Christian

Online Media, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

The most helpful tool out there to manage social networks

With this tool, I'm doing a lot of stuff actually auto-posting in groups for making viral some of the content created by me and my client's, scheduling in several pages at the same time and curating content from websites of interest for my public

PROS

The integration with any profile is so easy you will be amazed, I have about a hundred profiles in this tool and it's very helpful for managing the content and media I want to publish, it has a lot of powerful features that I haven't found in any other tool, like auto-publish in groups with RSS feed, the analytics are really helpful too because it tells me which one of my posts was the most popular, based on that I can use another powerful and helpful tool that Social champ has called recycle content, the bulk uploader it's amazing that it lets me post content in advance so I can save time and money on managing my client's profiles. Long story short Social Champ has made my work very easy to do It's also easier to edit or erase content with this tool

CONS

Id like to have a visual calendar with each of the profiles and the content that I'm going to post on, but apart from that the tool it's pretty amazing as is

Reason for choosing Social Champ

When I was searching for the tool that I was going to use for my business I really was looking for something that was worth the price so I went out there in search for it, trying many of the tools available for this, but when I finally came across with SC I couldn't go back to the other tools because I felt this was better designed overall it felt like the programmers did now what tools we were going to use and loved the way the things were positioned in the screen, it felt easier to manage I also happened to have a little bit of trouble but when I contacted the support team they answered right away like in no more than a day, that didn't happen on the other sites

Reasons for switching to Social Champ

The design of this website is better because I can find profiles in an easier way, the scheduling tool is much more improved, it feels better designed for the means of scheduling, and it's unique features like recycle post is a really helpful way to revive my content when it's appropriate

Vendor Response

Hey Christian! Thank you so much for the positive feedback it really helps us to keep pushing and improving the tool for our users. If you have any questions or queries feel free to ping us at hello@socialchamp.com. Happy posting, Champ!

Replied March 2022

Paras

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Most easiest Social Media Tool

Before shifting to Social Champ we were oscillating between trials of hootsuite and buffer with limited functionalities, then we shifted to a self hosted solution but after 3 months realized it was getting difficult to maintain the software with regular api change of Social Media and after doing some search we landed to Social champ and have never looked back, it's really very easy and even the untrained staff handles it very well. The software is evolving gradually but a good pace, it has all the features which a business need and some worthy features here to mention are recycling of old posts, calender shceduling and mobile app which helps a lot .

PROS

Ease of use and one step authentications with very easy to understand menu's. The mobile app is very useful too and very intuitive. Bulk posting with CSV adds charm to the software, you can see all posts in calendar thats's very helpful too. RSS feature is nice which helps to schedule posts directly from my website to social media.

CONS

Bulk image upload hosting is not available as of now due to which have to upload image at other place and then give links in Social Champ which becomes sometimes tiring .

Reasons for switching to Social Champ

Hootsuit was digging a hole in pocket and it was getting difficult everttime to train users over it .

Vendor Response

Hey Paras! Thank you so much for the positive feedback it really helps us to keep pushing and improving the tool for our users. If you have any questions or queries feel free to ping us at hello@socialchamp.com. Happy posting, Champ!

Replied March 2022

Roville

Computer Software, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2021

A social media planner with handicap

For starter i would say socialchamp did ok but as i compare them to other procider there i realized that they are somehow lacking in some features like content creation and design integration. Their UI is fairly ok but can sometimes be confusing, one really needs to get familiarize with it and there is a bit of learning curve. Its ok to use but i won't say its a fun way of scheduling your social media posts.

PROS

I like that they provide more social profile limits for less compared to their competitors. User interface is somewhat ok. The ability to connect rss feeds for content summary is a must

CONS

Few social channels to choose from, there is a limit in terms of posting images to fb. Non proportional count of workspaces compared to the number of social profiles that they provide. User interface is fairly ok but still can be improved.

Reason for choosing Social Champ

Mainly the price and amount of social channels provided by social champ.

Reasons for switching to Social Champ

Mainly due to ease of use, embedded features like content generation and design workflow. It just speeds up the whole process. Although socialchamp still won in terms of social channel credits but i lean more on using ocoya since its more fun to use

Vendor Response

Hey Roville! Thank you so much for the positive feedback it really helps us to keep pushing and improving the tool for our users. If you have any questions, queries or feedback on improvements feel free to ping us at hello@socialchamp.com. Happy posting, Champ!

Replied March 2022

Ann

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Affordable and Smart Solution

Great! I saved a bunch of money over my old scheduler and everyone on my team LOVES social champ. We all agree that creating posts goes much faster now.

PROS

Love how easy it is to use and how clients can approve proofs without a lot of extra expense of confusion. AI tools are nice. Reliable friendly support and most importantly, whenever we have made requests or suggestions the tech team has taken our requests seriously and integrated some great solutions. Really great!! Nice solution for a small to mid-size social media team. So happy with social champ!!!

CONS

Not much. Very rarely we have encountered a tech issue but support has always resolved it really quickly. So that's a plus. No complaints here.

Reasons for switching to Social Champ

Price. eClincher's prices went through the roof.

User Profile

Gary

Verified reviewer

Machinery, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed December 2022

A versatile and capable management tool for small organizations & teams

Overall, I am very happy with Social Champ and am thrilled with how much time and effort it saves.

PROS

Since this is the first social management tool I have used in earnest, I am pretty impressed with the capabilities and how much time is saved by using an all-in-one management platform like this one. By far my favorite feature of this software is the ability to manage and post to more than one social account at once and schedule posts for later publication. These features work exceptionally well on Social Champ.

CONS

While this is a minor gripe, I think the interface is a little dated and older looking. While it works perfectly fine, I think it could use a bit of a facelift, especially when comparing it to platforms like Hootsuite. Another minor complaint only pertains to those who use the free tier. The analytics in the free tier are particularly weak and only offer two weeks of data.

Reason for choosing Social Champ

Social Champ offered a free tier, something that was essential for us to try a management tool like this.

User Profile

Ganesh

Verified reviewer

Market Research, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

One of the Best Tool for Recycling Content

Overall, I am happy with Social champ, If you are a freelancer or a small business owner, this tool can really help

PROS

Set once and forget, Thanks to Social Champ Recycle feature The UI is Simple and Easy to Understand

CONS

Cannot provide access to clients In terms of limits, I feel Agency plan offers less value compared to lower plans

Reasons for switching to Social Champ

I feel Hootsuite is costly and offers fewer features

Vendor Response

Hey Ganesh! Thank you so much for the positive feedback it really helps us to keep pushing and improving the tool for our users. If you have any questions or queries feel free to ping us at hello@socialchamp.com. Happy posting, Champ!

Replied March 2022

Line

Medical Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Easy and fast to use

PROS

Super product and platform. Good and fast support. It makes our work lifes so much easier and faster to plan and post on our different platforms. Biggest recommendation from us. Best regards Line, NUAN Aesthetic

CONS

Nothing. It lives up to my expectations.

Muhammad Jibran Yousuf

Apparel & Fashion, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

A software towards effective social media marketing

Amazing! The tool is super awesome, and customer support is a huge plus.

PROS

Low price with high-quality features. I like the ease of changing the content as per the social media platform. E.g. For the same post, I have to write a different caption on Twitter & Instagram, so I can simply edit it. Very easy to use!

CONS

Previous Posting module, but now that have updated it with a very cleaner UI so it's a lot better now.

Reason for choosing Social Champ

Pricing & Ease of Use.

Reasons for switching to Social Champ

Hootsuite is too expensive.

Vendor Response

Hey Muhammad! Thank you so much for the positive feedback it really helps us to keep pushing and improving the tool for our users. If you have any questions or queries feel free to ping us at hello@socialchamp.com. Happy posting, Champ!

Replied March 2022

Garth

Marketing and Advertising, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Customer Services

Social Champ is CHAMPS! Customer service is EXCELLENT! REAL People doing extraordinary things to make you stand out from the crowds. Love the service and most importantly their promises. They keep to their word, every time they said they launching a new feature, they did it. Excellent Customer Service

PROS

Any software is a mirror of the people that created it. I love that at the very beginning, about two years ago I purchase it, I had a challenge with the app on my phone. I wasn't happy. I never sore a team of people who worked so hard to make me, an average joe, feel so important. I love the way the team and even the [SENSITIVE CONTENT HIDDEN] made me feel. Great service from the people helped me see great value in their software. It's easy to use and has everything you need and want plus more for any start-up, entrepreneur, or marketing agency to be successful.

CONS

In the beginning, the software did not allow posting directly to Instagram. It was frustrating for me because sometimes, wait - all the time I missed the copy and paste method that use to be used through the app. But now you can post directly to Instagram and there are a lot more features they added.

Reason for choosing Social Champ

At the time of my purchase, Social Champ just came onto the market. Guy [SENSITIVE CONTENT HIDDEN] wrote a testimonial about why he uses it and when I looked at all the features and functionality in comparison to others at the time it proved most valuable for my business. Including what I paid for it then. Now, I'm so grateful for making that decision because of how they keep on improving the platform for our benefit.

Vendor Response

Hey Garth! Thank you so much for the positive feedback it really helps us to keep pushing and improving the tool for our users. We're also very happy to announce that now you can even publish carousels directly to Instagram! If you have any questions or queries feel free to ping us at hello@socialchamp.com. Happy posting, Champ!

Replied March 2022

Fernando

Marketing and Advertising, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

In search of an all-in-one tool

The time I used it, which was the trial period, is an excellent platform, but for the cost and what I am looking to do, it is out of my budget, it has other characteristics that I do not use and it lacks others that I would like to integrate.

PROS

I liked the features like Recycle Content, Bulk Content, Auto Post Content From RSS, Repost content. these features are awesome because managing social networks is not one of my main activities and this allows me to automate my blog posts on social networks. It should be noted that I only manage Facebook and Twitter.

CONS

I am not a professional using social networks, I am looking for a tool that apart from publishing content, helps me detect what are the best times to post, hashtags recommendations and manage messages and comments. It would be great if they integrate some of this features.

Reasons for switching to Social Champ

I like to be testing tools that help me improve and optimize my work times.

Vendor Response

Hey Fernando! Thank you so much for the positive feedback it really helps us to keep pushing and improving the tool for our users. Your suggestion has been taken into consideration by our team and we will definitely look into introducing improvements like best times to post in the future! You should definitely check out the engage feature to reply to comments and messages you receive on your socials! If you have any questions or queries feel free to ping us at hello@socialchamp.com. Happy posting, Champ!

Replied March 2022

Jesse

Leisure, Travel & Tourism, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

Early Adopter, Life Supporter

Overall it has been fantastic value for money, with great product communication from the Social Champ team. The product does what is says it does and is always growing.

PROS

The best thing about Social Champ is its ease of use. It is in many ways self-explanatory, intuitive and simple; yet what you can achieve is complex with great results. From one screen you can seeeverything you need to do, simple images and icons to intuitively guide you and simple inclusions of images, links and buttons.

CONS

From a purely UX point of view, the style and colour scheme appears very old. It lacks the feeling of a modern and intelligent platform because of how it is portrayed. There are also some minor issues when attached images to multiple feeds where you end up with a library full of the same image.

Reason for choosing Social Champ

At the time it was price driven and a simplicity where the product was not overcomplicated.

Vendor Response

Hey Jesse! Thank you so much for the feedback it really helps us to keep pushing and improving the tool for our users. If you have any questions or queries feel free to ping us at hello@socialchamp.com. Happy posting, Champ!

Replied March 2022

Josh

Internet, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

I've tried many platforms and this has the features I use

Over I've had a great experience with them. Their customer support has been easy to work with and the platform is the best.

PROS

I like that they have curated the best features and made them easy to use.

CONS

There are occasional bugs in the software but the team is quick to fix them.

Reason for choosing Social Champ

I saw that it was recommended by [SENSITIVE CONTENT] so I tried the trial. It served my purpose much better than the other products.

Reasons for switching to Social Champ

Tweetdeck 7 Dlvr.it was too simplistic and Hootsuite was not user-friendly.

Vendor Response

Hey Josh! Thank you so much for the positive feedback it really helps us to keep pushing and improving the tool for our users. If you have any questions or queries feel free to ping us at hello@socialchamp.com. Happy posting, Champ!

Replied March 2022

Michael

Sporting Goods, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Great Alternative to Hootsuite - Excellent Customer Care :)

Social Champ has won us over with their exceptional customer service. We had an issue re-subscribing (on our end) and they were able to work with us to make it right. They valued our service and were easy to work with!

PROS

Switching over to Social Champ from Hootsuite has been a game-changer for our team. Not only did we find it to be more cost-effective, but it also provided us with additional features like post recycling that were missing from our previous Hootsuite plan. The transition was smooth, and we couldn't be happier with the enhanced functionality and affordability that Social Champ offers.

CONS

While the analytics initially fell short with Social Champ compared to Hootsuite, we've seen significant improvements in that aspect. With their more recent update, Social Champ has made great strides in providing the data we need directly within the app. It's reassuring to witness their commitment to enhancing their analytics features, making our experience with Social Champ even better.

Reasons for switching to Social Champ

Cost - Hootsuite ramped up their pricing and the product simply wasn't good enough for the price they were charging.

Tristan

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Really good software to schedule and see the analytics of your Social Media channels.

Really good. I would've paid 10 dollar per month when I hadn't bought the lifetime deal.

PROS

Ease of use. You do not need a explanation of the software. You can schedule posts for all your channels within one click. Currently using it for 2 different hotels. Also the support is fast and friendly.

CONS

When You want to automaticly post to Instagram you need to manually do that through the app. But I think this is a problem on Instagrams end.

Reasons for switching to Social Champ

Find this much more easy to use.

Vendor Response

Hey Tristan! Thank you so much for the positive feedback it really helps us to keep pushing and improving the tool for our users. You should definitely check out our Instagram Direct Posting feature. It even allows publishing carousels directly to your feed now without going through any additional steps. If you have any questions or queries feel free to ping us at hello@socialchamp.com. Happy posting, Champ!

Replied March 2022

Thomas

Marketing and Advertising, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

A well priced well featured social media content app

My time with Social Champ has been one of positive experiences, once set up via the website on your laptop, and easily managed from your Android App. A must have tool if you are serious about socila media content.

PROS

What is refreshing is a simple pricing model, together with ease of setting up via the website on your laptop, then managing via your Android App, makes this a very user friendly must have social media tool

CONS

No access to X via base level pricing. Having to set up account and schedules on laptop and not within Android App

Reason for choosing Social Champ

Pricing and ability to post to two X accounts simultaneously, something Buffer and Hootsuite cannot do. Both these prices have steadily risen as well.

Reasons for switching to Social Champ

Price and regular outages

Anonymous

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Easy to manage multiple social media profiles

Easy to submit content on multiple social networks, we can schedule on require timing and easily track it!

PROS

Simple management of multiple social media accounts across different networks and for various clients. Advantages are below - great handling for when multiple people are involved in responding via social media - Easily track certain posts - You can pre-schedule content - It has useful analytics

CONS

The only hurdle is posting to Instagram. You can still schedule posts via Socialchamp, but Instagram needs you to authorize every post through the Instagram app specifically - meaning it is a two step process when posting content to this specific platform.

Vendor Response

Hey! Thank you so much for the positive feedback it really helps us to keep pushing and improving the tool for our users. You should definitely check out our Instagram Direct Posting feature. It even lets you publish carousels directly to your Instagram Business account's feed from Social Champ! If you have any questions or queries feel free to ping us at hello@socialchamp.com. Happy posting, Champ!

Replied March 2022

Lorraine

Broadcast Media, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Better than expected

I was spending a ton of time scheduling post. The “other well known company” I was using wouldn’t work spent hours on support. Their solution was to wipe it all clean and tell me to reschedule. Which I did twice. The third time I switched to social champ... no problems since!

PROS

It works! Was paying for a higher very well known service... but it kept crashing and scheduled messages weren’t sending. This always works! So easy & reliable!

CONS

Would like to see a month at a glance across all media sources

Reason for choosing Social Champ

Cost and features

Reasons for switching to Social Champ

Was not reliable

Vendor Response

Hey Lorraine! Thank you so much for the positive feedback it really helps us to keep pushing and improving the tool for our users. We have made improvements to our analytics features providing more in-depth data across a wider range! If you have any questions or queries feel free to ping us at hello@socialchamp.com. Happy posting, Champ!

Replied March 2022

Michael

Broadcast Media, 2-10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed June 2021

Social Champ

Although I'm relatively new to Social Champ, I really like the ease of scheduling and how they allow IG scheduling and Pinterest scheduling. If you're into the social media scheduling realm, you KNOW how difficult it is to find a good Pinterest scheduler. Most Pinterest schedulers ONLY do Pinterest scheduling so the fact that Social Champ does scheduling to multiple channels as well as Pinterest--well, that's HUGE.

PROS

It was affordable and it does Instagram scheduling really well. I like that I can you can group together hashtags and have them save to reinsert into posts.

CONS

The interface isn't as easy-to-use and not as well designed visually. Also, you can't upload PNG images and schedule those out.

Reasons for switching to Social Champ

I still use Planable because their interface is really nice, but they don't schedule the best with Instagram or Pinterest which is why I'm using Social Champ.

Vendor Response

Hey Michael! Thank you so much for the positive feedback it really helps us to keep pushing and improving the tool for our users. We allow uploading PNG images on our platform now as well! If you have any questions or queries feel free to ping us at hello@socialchamp.com. Happy posting, Champ!

Replied March 2022

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed April 2023

Non-existant support and constantly fails IG posting.

In the final analysis, the experience has been bad.

PROS

Its price point is good and support used to be good, but now, despite failing to post to Instagram reliably for several months, it now fails constantly. Support gives the same response, to reconnect the account, which used to fix it for a week. It no longer fixes it at all.

CONS

The support has been terrible as of late. It feels like they are going underwater, which is too bad. But we can no longer use them or trust their platform to work properly. Not a good product any longer.

Samantha

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

Easy to use and saves time

I haven't been using the program for that long but so far I have been happy with it.

PROS

Helps save time for me being able to repost content and see at a glance all my client's scheduled activities and manage it all in the one place.

CONS

Sometimes fails to post, but this has only happened a few times so far.

Reasons for switching to Social Champ

More affordable and liked the reporting options

Vendor Response

Hey Samantha! Thank you so much for the positive feedback it really helps us to keep pushing and improving the tool for our users. If you have any questions or queries feel free to ping us at hello@socialchamp.com. Happy posting, Champ!

Replied March 2022

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