Social HorsePower Software

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About Social HorsePower

Social HorsePower is a social media management platform designed to help businesses automate post scheduling processes on a drag and drop calendar and improve brand engagement through networking across channels. Administrators can import content including whitepapers, blogs, company news and job posts from internal or external sources and automatically or manually pre-approve it to post on Facebook, Twitter, and more. Team members can build post schedules to meet individual goals, collaborate on team calendars, share posts with their social networks, and more. Social HorsePower enables businesses to reframe job postings into bite-sized messages and connect with talent using employees' networks. Additionally, sales representatives can build one-to-one relationships ...
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Simple, powerful tools automate content syndication from trusted sources. Our tool is purpose-built for lean marketing teams. You keep your existing work flow - we do the rest.

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Social HorsePower User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 28 reviews

User Profile

Thao

Verified reviewer

Company size: 11-50 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

Checks all the boxes, and more!

From the very beginning, Social HP's team has gone above and beyond to meet and exceed our needs. Seriously, they've been so understanding and patient with my team, and I couldn't be more grateful for how attentive SocialHP has been, especially during our implementation. The platform itself is a breeze to use, and I can't wait to see how positively this is going to impact our brand.

Pros

I love how easily I can schedule out approved content to be shared amongst my team's profiles and mine. There's also this incredible social listening capability built in where we can track news within our industries real-time and share that content along with our own.

Cons

It's just unfortunate that we didn't find SocialHP sooner!

Reasons for choosing Social HorsePower

Honestly, I really respected their responsiveness and attentiveness. They took the time to listen and understand our pain points when it came to social media and gave us a ton of invaluable advice. I know that, going forward, this is a partnership that I'm going to nurture because the level of their customer support and service surpasses most software teams I've encountered before. They truly care about your success. PLUS, the price point is easily the best I've ever come across for a tool with so many strong capabilities.

Reasons for switching to Social HorsePower

We were switching from HubSpot to Marketo for marketing automation, so we were going to lose HubSpot's native social media sharing tool/

Muzafar

Company size: 1,001-5,000 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2020

The most adaptable and powerful employee advocacy platform

Pros

Having evaluated, and tested alternatives like Bambu and Elevate, Social HP offered the best fit for our use-case and the client success team at Social HP was hands down the best company support team I have worked with in my career. The team is extremely responsive - making alterations and customisations based on our needs, sometimes within hours. They helped us customise utm tagging in order to automate our reporting processes in data studio and provided a level of service that was unprecedented.

Cons

Additional integrations (which are coming) would improve some elements, however, the platform as-is - does everything needed and more.

Reasons for choosing Social HorsePower

More powerful. More cost-effective. Better customer service. More flexibility. More granular and automated reporting.

Reasons for switching to Social HorsePower

Social HP provided more flexibility, was easier to use for our staff, and gave a much more granular level of reporting.

Tasha

Company size: 51-200 employees

Industry: Telecommunications

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2020

SocialHP helped us engage our retail channel across the state

Overall SocialHP has been a great tool for our staff. Our retail team has been using the program for a couple of months now and really love it. We've also recently onboarded our admin team and will be adding our agents in soon. I'm excited to see the results we'll have once everyone has been loaded and feels comfortable using the program. The layout and ease of use is amazing, I provided a couple of screenshots and have gotten very few questions from our staff.

Pros

I love that this platform can be customized for teams. We have a retail team, admin staff and agents, I love being able to create content for each channel, because each message is a bit different. I also love that it pulls in content from our social profiles, that saves me a ton of time in creating content. We've seen a huge impact in our retail channel especially. The reps love to share content and compete on the leaderboard.

Cons

I'm not crazy about the way content looks once it is shared. I am also looking forward to integration with instagram.

Reasons for choosing Social HorsePower

We initially chose SocialHP for the price and customer service. The other products we looked at were extremely expensive, especially for our team size. Customer service was amazing in explaining the product, working with us to find the perfect fit for our team and helping us onboard our staff.

Taylor

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2020

Best Employee Advocacy Tool

[SENSITIVE CONTENT HIDDEN] are great! The sales process was incredibly easy and both were extremely responsive.

Pros

After evaluating Bambu and SMARP, Social HoursePower by far provides the greatest value. The product is intuitive, user-friendly, and affordable. Compared to other platforms, SHP is much more affordable and offers more features.

Cons

Overall, no complaints. Excited to see new features.

Reasons for choosing Social HorsePower

Overall, we felt we were getting the most value out of Social HoresePower.

Reasons for switching to Social HorsePower

We used SMARP for two months before the adjusted their pricing model and increase the price significantly.

Chris

Company size: 201-500 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2020

Packs a powerful punch over incumbent vendors

—Rapid audience expansion / reach activation —Easy communication to our field —Cost-effective —Incredible customer support

Pros

What I most like about SocialHP is that it immediately solved the adoption challenge we experienced with our previous vendor. We knew social amplification was important for us, but most of our employees—busy engineers and sales people—struggled to consistently use our previous [very expensive] vendor. SocialHP's "Autopilot" feature has been a game changer for us. It allows our marketing team to push content directly to our employees' feeds automatically or with single-click approval from our teams.

Cons

The only Con is that certain non-essential features are Beta, but the SHP team is incredibly responsive in working through any trivial bugs in the Beta features.

Reasons for switching to Social HorsePower

Could not justify the price given the poor adoption, and platform was trying to justify ROI in terms that do not matter to my company. SocialHP understood and met my needs from the very first conversation.

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