# Social News Desk Software Reviews, Demo & Pricing - 2026 > Review of Social News Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/marketing/social-news-desk-profile --- [Home](https://www.softwareadvice.com/) / [Social Media Management Software](https://www.softwareadvice.com/marketing/social-media-comparison/) / Social News Desk Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marketing/social-news-desk-profile/reviews/) # Social News Desk 2026: Benefits, Features & Pricing Wondering if Social News Desk is right for your organization? Our Social Media Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Social News Desk 4.4 [(9)](https://www.softwareadvice.com/marketing/social-news-desk-profile/reviews/) Pricing Starting at $299.00 per year ### About Social News Desk Social News Desk is social media management software specifically designed to support America's most critical communicators, including news companies, city agencies, municipalities, schools, healthcare and more. With its user-friendly interface and features, the software enables organizations to efficiently share critical communications across their social media accounts. From automated publishing and scheduling calendars to consolidated reporting and analytics, Social News Desk provides essential tools for effective social media management. **Make Social Media Management Effortless** Social News Desk users: • Publish, monitor and engage meaningfully on all the social platforms their community relies on, even without advanced tech or design skills. •Respond to sudden trends rapidly, sharing information effectively across social and acting on insights in real time. •Reach human support fast if there is ever a question related to the software. •Easily manage complex, multi-user teams in one place and keep control over the entire social workflow. **About our Features** Publish Like A Pro Write once and publish anywhere. Whether you’re managing one brand across many networks... , or multiple brands at once, our publishing tools save time and effort. “Using Social News Desk saves me a ton of time! It used to take at least 15 minutes to try to get something posted on all our different accounts. But now, it takes maybe two and a half minutes.” Megan Freeman Communications Specialist City of Ballwin, MO Listen and Respond React quickly when new trends appear in your community. Engage easily with comments, mentions, and messages through a unified inbox. Monitor keywords and trending topics so you’re ready to respond instantly. “​​Using Social News Desk in place of Meta is very time-saving for me, because I don’t have to log in or switch profiles from Parks and Rec, to the city, to the Police Department - it’s all in one place. I can just click which accounts I want to post to, so I don’t have to toggle back and forth.” Megan Freeman Communications Specialist City of Ballwin, MO Take Control Secure and control thousands of social media accounts from one place. Give specific access without sharing passwords. “By making the switch to Social News Desk, each staff person now has their own login and administrators can determine how much access is required based on need. By being able to lock in a multi-year contract, we've been able to shield taxpayers from absorbent inflationary costs.” Chris Shadrock City of Boerne, Texas Share Important Insights Measure your social media success with a comprehensive suite of real time reporting tools that help you understand what’s working well – and where your strategy needs tweaking. Share your insights with all stakeholders to better engage on social. “We started taking advantage of the Newsin.Bio feature for @bendbulletin. We like to track our analytics, such as how many people are clicking on the link in our bio to access our website.” Janay Wright Audience Engagement and Features Reporter, The Bend Bulletin Always-On Dependability Rely on software tested under the toughest conditions with 99.999% uptime for over a decade. Get help quickly when you need it from “real humans” – any hour of the day or night. See your ideas for upgrades implemented by Social News Desk’s eager developers so your workflow gets even easier. “Social News Desk understands digital newsrooms and social media for journalists. The team is great about responding to our support requests.” Ian Hill Chief Marketing Officer TEGNA \*\*About Us\*\* Since 2010, SND has proudly supported America’s largest news companies, cities, government agencies, schools, and businesses who require powerful, always-on social media tools. Wondering if Social News Desk is right for your organization? Our Social Media Management Software selection experts can help you in 15 minutes or less. ## Social News Desk User Interface ## Popular Social News Desk Alternatives Main Product Social News Desk 4.4 [(9)](https://www.softwareadvice.com/marketing/social-news-desk-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.14Value for money - 4.56Customer support - 4.44Functionality Pricing Starting at $299.00 per year Get Price Alternative Product [BigSpy](https://www.softwareadvice.com/social-media-monitoring/bigspy-profile/) 4.8 [(2484)](https://www.softwareadvice.com/social-media-monitoring/bigspy-profile/#reviews) Ratings Breakdown - 4.73Ease of use - 4.63Value for money - 4.66Customer support - 4.75Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Agorapulse](https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/) 4.6 [(713)](https://www.softwareadvice.com/social-media-monitoring/agorapulse-marketing-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.36Value for money - 4.70Customer support - 4.26Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) 4.4 [(3797)](https://www.softwareadvice.com/collaboration/hootsuite-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.14Value for money - 4.18Customer support - 4.27Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Brand24](https://www.softwareadvice.com/marketing/brand24-profile/) 4.7 [(254)](https://www.softwareadvice.com/marketing/brand24-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.51Value for money - 4.75Customer support - 4.42Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Lyfpit](https://www.softwareadvice.com/collaboration/lyfpit-profile/) 4.6 [(138)](https://www.softwareadvice.com/collaboration/lyfpit-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.59Value for money - 4.55Customer support - 4.57Functionality Pricing Starting at $9.00 per month Get Price ## Social News Desk Pricing and Plans Starting price: $299.00 per year Free Trial Free Version Pro Plan (Annual) $299.00 per user, per year Plan includes: - Unlimited social accounts - All features - 365 day priority support - \* $149/mo for each additional user Pro Plan (Monthly) $399.00 per user, per month Plan includes: - Unlimited social accounts - All features - 365 day priority support - \* $199/mo for each additional user For Teams: Customized Plan Pricing available upon request Plan includes: - Agency & enterprise-friendly pricing - Dedicated 365 day support team - Single Sign-on (SSO) - Tailored onboarding and trainin - Custom development & integration Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Social News Desk Features - Popular features found in Social Media Management Alerts/Notifications Automated Publishing Brand Tracking Campaign Management Collaboration Tools Customer Engagement Engagement Tracking Multi-Account Management Post Scheduling Social Media Integration - More features of Social News Desk Access Controls/Permissions Activity Dashboard Activity Tracking API Approval Process Control Audience Targeting Automated Scheduling Benchmarking Boolean Search Calendar Management Campaign Analytics Campaign Planning Campaign Scheduling Charting Click Tracking Commenting/Notes Competitive Analysis Competitor Monitoring Content Library Content Management Conversion Tracking Customer Segmentation Customizable Branding Customizable Reports Customizable Templates Dashboard Dashboard Creation Data Import/Export Data Visualization Drag & Drop Email Alerts Filtering Generative AI Hashtag Tracking Image Library Impact Measurement Influencer Tracking Keyword Filtering Keyword Tracking @mentions Monitoring Multi-Campaign Multi-Channel Data Collection Multi-Channel Management Multi-Channel Marketing Performance Metrics Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reporting/Analytics Reporting & Statistics Reputation Management Role-Based Permissions Search/Filter Sentiment Analysis Social Advertising Social Listening Social Media Monitoring Social Mentions Tracking Social Performance Management Social Promotion Tagging Template Management Third-Party Integrations Trend Analysis Visual Analytics Workflow Management ## Social News Desk User Reviews Overall Rating 4.4 Ratings Breakdown 5 78% 4 11% 3 0% 2 0% 1 11% Secondary Ratings Ease of Use 4.4 Value for money 4.1 Customer support 4.6 Functionality 4.4 Greg N. Verified reviewer Broadcast Media 1001-5000 employees Used daily for more than 2 years Review source Reviewed February 2024 SND contributes to effective social media campaigns 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: SND is easy to use and incorporates all social platforms across all my properties, making one-time simultaneous posting a breeze. It also features all the metadata options I need to create an effective post. The main reason why I enjoy using SND is because the support staff is very responsive and thorough. Cons: As with any program, there are sometimes bugs that hinder tasks. Over the years, however, I have not experienced a widespread, long-term outage. Reasons for switching to Social News Desk Corporate decision/groupwide license purchased Read More AS Andrea S. Verified reviewer Education Management 1001-5000 employees Used daily for more than 2 years Review source Reviewed February 2024 Social Media Success in Education 5 I started using SND when I worked in government for a Township. When I moved over to my current position in Education, I knew I needed to continue using the product. It is the most user friendly of all the social media management tools, and I have used many. It is convenient, efficient, and helps to improve engagement. As a county-wide ISD, we need to connect with parents. Knowing when to post what critical. SND has allowed us to work smarter, not harder. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Social News Desk provides a "one stop shop" for all your social media accounts and platforms. As a social media management tool, you can quickly post, add photos and video. Cons: Social News Desk has been so responsive to the user community that of course we want more. I would love to be able to post directly to the Nextdoor platform. I love that I can monitor the chatter on Nextdoor, but it would be helpful to post, as well. I also wished that I could tag partners and collaborators on LinkedIn, but I am positive it is coming in the near future. Read More Adria P. Verified reviewer Media Production 501-1000 employees Used daily for less than 2 years Review source Reviewed March 2026 Constant technical difficulties 1 Overall, SND has been a huge stress for myself and the rest of the social media team at our company. We have something go wrong with SND at least once a week, and it often takes several hours for support to get back to us, and once they do, they give us very vague, half-effort "solutions." When completing things such as social media audits, the data I retrieve from SND is highly inaccurate which makes the audit invalid. SND has been about 80% stressful and 20% useful. Ratings Breakdown 2 Ease of use 2 Value for money 1 Customer support 1 Functionality Pros: When the autopilot feature on SND works, it's great. But it isn't always guaranteed to work. However, when it does work it makes regular posting to social media accounts a lot easier and faster, especially on weekends when off the clock. Cons: The worst part about Social News Desk has been the constant technical difficulties. There is always something wrong, whether it's autopilot posting not working, accounts randomly being disconnected, incorrect post appearance, etc. At first SND Support was great, but lately they have been terrible. They give extremely vague directions for fixing an issue without an explanation of why the issue may have occurred. And it's usually the same "solution": reconnect your social accounts. But without knowing why all these issues are happening, we have no way of preventing them from happening. There is also very limited personalization when scheduling autopilot posts; you pretty much have to go into Instagram itself to do anything such as tagging pages, collaborating posts with pages, etc. The reporting feature is also AWFUL. The data is often inaccurate, listing things like 0 impressions but 5 likes, which doesn't make sense. And the reporting is not nearly as in-depth as other softwares such as Meta Business Suite. Read More SR Scott R. Verified reviewer Newspapers 1001-5000 employees Used daily for more than 2 years Review source Reviewed February 2024 SND automation really works 5 Like the social world in which we live, SND continues to evolve with new products and services. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: We use SND's AutoPilot feature across our many social accounts. This customizable feature lets our journalists focus on gathering the news. Cons: I wish the permission settings were more customizable by top-end users so we could select which features various users can access. Read More RM Ray M. Verified reviewer Newspapers 201-500 employees Used daily for less than 2 years Review source Reviewed February 2024 Easy to use, saves me labor 4 Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: The auto posting is the most valuable asset Social News Desk provides for me. Cons: Not really a con, but I want Social News to look into connecting to Next Door, which my community uses a lot. Read More NN Natalie N. Verified reviewer Online Media 5001-10000 employees Used daily for more than 2 years Review source Reviewed February 2024 We love SND 5 I love SND and would prefer to use it no matter where I work. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Social News Desk is a great tool to use when publishing to several platforms. I've used SND at just about every phase of my career. From being a hands-on digital producer, social media manager, digital strategist and more. Cons: The only issue I have with SND relies more on the social media companies. Read More TL Travis L. Verified reviewer Online Media 5001-10000 employees Used daily for more than 2 years Review source Reviewed February 2024 Good for large social media portfolios 5 It has been an overall positive experience with very few drawbacks from a product and support standpoint. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Social News Desk allows us to utilize a large portfolio of social media accounts to coordinate publishing, scheduling and analytics. Cons: The biggest issue may be not having ease of access in the Post Manager feature for extremely large datasets while using the Social News Desk dashboard, but there are workarounds to get the necessary data. Read More JM Jordan M. Verified reviewer Media Production 201-500 employees Used daily for less than 12 months Review source Reviewed February 2024 Social Media Management - News 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: SND makes it easy to ensure that important content is published even when I am unable to manually schedule. As a news organization, we need to be able to get breaking news out at the drop of a hat - and SMM’s don’t always have time to do that. Cons: I have had some issues with link scrubbing. For older news stories that have been updated recently, SND sometimes pulls old images that are no longer relevant. This is a minor, fixable issue though. Read More DY Denise Y. Verified reviewer Broadcast Media 1001-5000 employees Used weekly for more than 2 years Review source Reviewed February 2024 Social News Desk Does It All 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Social News Desk is very comprehensive. Almost all our social media functions are available within the platform. It has made user management and security turnkey, and the customer service is exceptional. Cons: There are sometimes too many functions to keep track of within the dashboard, but recent efforts to improve the organization have been very helpful and well received. Read More Showing 1 - 9 of 9 Reviews [See All Reviews](https://www.softwareadvice.com/marketing/social-news-desk-profile/reviews/) ## Other Top Recommended Social Media Management Software [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) **4.2** (526) Recently recommended **8** times [Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/) **4.2** (530) Recently recommended **4** times [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **4** times [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6234) Recently recommended **3** times Stuck Between Options? Our experts can help you compare Social News Desk with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice