About SocialBu

SocialBu is a social media management platform designed to help small businesses automate post scheduling, monitoring and publishing across channels. It allows teams to pre-schedule content on LinkedIn, Facebook, Instagram, Twitter and Google My Business accounts, save posts in drafts to revisit and configure separate teams for multiple brands. Features of SocialBu include approval workflow management, custom queues, bulk import, preview functionality, tagging, keyword monitoring, collaboration and more. It offers a centralized inbox, which enables administrators to track and respond to comments, reviews and chats across various social accounts. Managers can utilize an analytics module to monitor brand performance on all channels, identify trending content, gain insigh...

SocialBu Pricing

Plans start at $8 per month.

Starting price: 

$8.00 per month

Free trial: 

Available

Free version: 

Available

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SocialBu User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 34 reviews

Ama

grnblu

Verified reviewer

Company size: 1 employee

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4

Reviewed November 2020

Rising Star Social Scheduler

Setup was fairly easy. Learning the platform was as well. It schedules my posts on time, and they look good. I am really enjoying growing with Socialbu

Pros

I love the IG story posting functionality, and private access to teams. Plus it is an affordable option. Their customer service is unmatched, they are quick to reply and are very helpful. They are always rolling out new features.

Cons

Response time, automations don’t always work. There are glitches that happen in browsers other than chrome. Plus it doesn’t integrate with Asana.

Reasons for choosing SocialBu

It was more affordable, for the amount of accounts I have.

Reasons for switching to SocialBu

I needed to schedule stories

Response from Glaxosoft

Thank you for your review. Glad to know you like it. We will improve it more.

Replied November 2020

Mary Beth

Allies For Health + Wellbeing

Verified reviewer

Company size: 11-50 employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source: Capterra

Ease-of-use

5

Value for money

5

Functionality

5

Reviewed September 2020

Easy to use, great features

I have been using SocialBu for several months now, and I won't go back to any other service. It's easy to use and extremely reliable. I'm very happy with my SocialBu experience and frequently recommend it to others.

Pros

I have recommended SocialBu in several nonprofit communications groups that I'm a part of. The thing that I love about SocialBu is that I can schedule all my social media easily, and the ability to schedule Instagram Stories that post automatically is FANTASTIC! I also experience far less frequent glitches than I did with other social media scheduling software that I've used.

Cons

I wouldn't mind having an app version so I can use SocialBu away from my computer, and I'd love to have more features for posting to Instagram - such as gifs for Stories.

Reasons for switching to SocialBu

Hootsuite was extremely glitchy, and I also was looking for a way to post Instagram Stories automatically.

Response from Glaxosoft

Thanks a lot for your feedback. It really means a lot to us!

Replied September 2020

Alison

New Message from God

Verified reviewer

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed January 2021

Relaxing and clear interface, does exactly what I need

I chose SocialBu as part of a trial of 4 different social media management sites. For the cost it had what I needed plus more (automation is something I'll be exploring next). Also the customer service is very rapid and helpful, seems to be a solid group of people who are straightforward with their answers. Using Socialbu is allowing me to expand our organization's outreach at only a tiny increase in cost, thanks to their nonprofit discount. So far so good. I love being able to post rapidly to Instagram stories from desktop.

Pros

As someone who uses multiple (30+) accounts for daily posts, I needed something that did not require multiple calendars for each account, which many competitors had. I needed the ease of use for posting to many places at once, and for accessing instagram easily without an extra app. I like most: the above listed things but also the predictive hashtags, option for first comment, easy interface.

Cons

That video thumbnails cannot be chosen, that's really it for now

Reasons for choosing SocialBu

Cost, clear interface, did what I needed, and they are working toward integrating newsfeed targeting whenever Facebook will allow this, and and they seem to be aware of how to advance and keep improving to work with Facebook's changes. Edgar had great customer service and training options, but we did not need their post suggestions or evergreen content option. What we are promoting just wouldn't go over well with them choosing our headlines. Also they required an app in order to post to Instagram and it felt like a hassle. A/B testing was cool, but Facebook business suite can already do that. Hootsuite was expensive and also had unnecessary features for us, as did Loomly. It turns out Socialbu and Facebook Business Suite is a good combination.

Reasons for switching to SocialBu

They didn't work well with Facebook, all of our posts were lost on 3 different occasions, no predictive hashtags, team members had to have logins or admin rights to all accounts themselves, long route to post in Instagram, and they are just starting to seem outdated. No ability to track posts and assess what's working.

Response from Glaxosoft

Thanks a lot for your feedback, Alison. It really means a lot. We will continue making SocialBu better for you.

Replied February 2021

Mary Beth

Allies for Health + Wellbeing

Verified reviewer

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed August 2021

SocialBu is an affordable, easy-to-use way to manage social media

I have had a great experience with SocialBu. It meets all our needs for a social media posting platform, and I highly recommend it to colleagues.

Pros

SocialBu is extremely affordable for the nonprofit organization I work for, and the format is very clean and user-friendly. SocialBu allows us to tailor our posts for different social media platforms, and I appreciate being able to see all our scheduled posts laid out on the calendar.

Cons

Occasionally, posts will not be published, but this is usually a fault not of SocialBu but the different social media platforms. SocialBu's staff typically addresses this promptly.

Reasons for switching to SocialBu

SocialBu was less expensive and offered us more features.

Response from Glaxosoft

Thanks a lot for your feedback. We are looking forward to serving an improved version to you :)

Replied August 2021

Loren

SCA

Verified reviewer

Company size: 2-10 employees

Industry: Entertainment

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

1

Value for money

1

Customer support

1

Functionality

1

Reviewed January 2021

This Thing Does Not Work

An absolute waste of time and total frustration. You know it takes many hours for anything to come full circle to see if this type of a program works and when it does nothing...its the worst. The entire point of this thing is so you can go on your merry way and do your work. Instead you have constantly check. You have to constantly try to get any attention with customer servioce. OMG. Its a huge battle. When ironocally, its a job like watching automatic sprinklers and these people have not grasped the automated factor that should be the spirit of this app or platform. I wasted days trying to get this thing to work. Let alone in any consistent way. Its the worst false sense of security quite frankly to think something you pay fr actually does its job. Its crazy how people can sell this as non open siource product...this is a total WIP)

Pros

I liked the thought of it working. The concept is great if it worked. There was nothing good about it because nothing worked. The only thing I could like is their description on their web site but that is a bold faced lie considering nothing works.

Cons

The cons are everything. There is no way, shape in you know what that any positive review here is real. If you tried to use this thing, you would laugh. It does not even come close to working. I have tried everything including trying it. Letting time go by after complaining over and over about how shotty it is. The thing barely saves. It barely posts anything let alone in any timely way. Its a crap shoot and you get so lucky if the thing posted.

Reasons for choosing SocialBu

If it worked, it would be fine. It supposadly should do what we need it to do and honestly, its on us now...we feel like battered spouses trying it...leaving for a few days with the hope something gets fixed...try it again...same outcome and lack of any result...leave for a few days..try it again feeling the same way...you know what they say about doing the same stupid thing over and over...This has made me crazy....I cannot believe there is an element that sells products that literally do NOT work. It blows my mind that is even a thing...

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