SocialBu

RATING:

4.45

(44)

About SocialBu

SocialBu is a social media management platform designed to help small businesses automate post scheduling, monitoring and publishing across channels. It allows teams to pre-schedule content on LinkedIn, Facebook, Instagram, Twitter and Google My Business accounts, save posts in drafts to revisit and configure separate teams for multiple brands. Features of SocialBu include approval workflow management, custom queues, bulk import, preview functionality, tagging, keyword monitoring, collaboration and more. It offers a centralized inbox, which enables administrators to track and respond to comments, reviews and chats across various social accounts. Managers can utilize an analytics module to monitor brand performance on all channels, identify trending content, gain insigh...

SocialBu Pricing

Plans start at $8 per month.

Starting price: 

$8.00 per month

Free trial: 

Available

Free version: 

Available

SocialBu social inbox
Slide 1 of 3

SocialBu Reviews

Overall Rating

4.45

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for SocialBu

1 - 5 of 44 Reviews

Ama

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Rising Star Social Scheduler

Setup was fairly easy. Learning the platform was as well. It schedules my posts on time, and they look good. I am really enjoying growing with Socialbu

PROS

I love the IG story posting functionality, and private access to teams. Plus it is an affordable option. Their customer service is unmatched, they are quick to reply and are very helpful. They are always rolling out new features.

CONS

Response time, automations don’t always work. There are glitches that happen in browsers other than chrome. Plus it doesn’t integrate with Asana.

Reason for choosing SocialBu

It was more affordable, for the amount of accounts I have.

Reasons for switching to SocialBu

I needed to schedule stories

Vendor Response

Thank you for your review. Glad to know you like it. We will improve it more.

Replied November 2020

Ed

International Trade and Development, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Great app - ease and effective

Amazing!

PROS

The ease to integrate into the social media channels and the smoothness of its operation. Other apps use to app some complications and troubleshooting; nevertheless, SocialBu is always functional, and I can strongly rely my business operations on it.

CONS

Wey the improvement of processes and increase of features. My interest goes beyond what the app can do today, but It is more about the road-map they have for it.

Reason for choosing SocialBu

The overall functionality, integrity and price

Reasons for switching to SocialBu

Troubles, complicated and not always is functioning as they promise. It still being too premature and lack of consumers centric approach.

Vendor Response

Thanks a lot for your review :)

Replied April 2021

Loren

Entertainment, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2021

This Thing Does Not Work

An absolute waste of time and total frustration. You know it takes many hours for anything to come full circle to see if this type of a program works and when it does nothing...its the worst. The entire point of this thing is so you can go on your merry way and do your work. Instead you have constantly check. You have to constantly try to get any attention with customer servioce. OMG. Its a huge battle. When ironocally, its a job like watching automatic sprinklers and these people have not grasped the automated factor that should be the spirit of this app or platform. I wasted days trying to get this thing to work. Let alone in any consistent way. Its the worst false sense of security quite frankly to think something you pay fr actually does its job. Its crazy how people can sell this as non open siource product...this is a total WIP)

PROS

I liked the thought of it working. The concept is great if it worked. There was nothing good about it because nothing worked. The only thing I could like is their description on their web site but that is a bold faced lie considering nothing works.

CONS

The cons are everything. There is no way, shape in you know what that any positive review here is real. If you tried to use this thing, you would laugh. It does not even come close to working. I have tried everything including trying it. Letting time go by after complaining over and over about how shotty it is. The thing barely saves. It barely posts anything let alone in any timely way. Its a crap shoot and you get so lucky if the thing posted.

Reason for choosing SocialBu

If it worked, it would be fine. It supposadly should do what we need it to do and honestly, its on us now...we feel like battered spouses trying it...leaving for a few days with the hope something gets fixed...try it again...same outcome and lack of any result...leave for a few days..try it again feeling the same way...you know what they say about doing the same stupid thing over and over...This has made me crazy....I cannot believe there is an element that sells products that literally do NOT work. It blows my mind that is even a thing...

Pasquale

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

A great social media management tool

Amazing experience! The product works very well without hiccups. Customer Service is very responsive and ready to help and answer any questions

PROS

This social media management tool has all the features we were looking for: client approval workflow, direct posting and scheduling of both Instagram posts and stories (plus a number of handy features like first comment on Instagram or first reply on Twitter), cost-effective plans with accounts split into teams and much more

CONS

One of the features that I would love to see is being able to create Instagram stories directly from the tool (along with adding GIFS, music, etc) rather than just scheduling

Reasons for switching to SocialBu

Sendible had become increasingly unstable. Every second day we would have to reconnect the Instagram accounts. It would also often give problems with posts not being scheduled. All considering the product didn't live up to its expectations and pricing

Vendor Response

Thanks a lot for your feedback. We will surely improve it and make it better.

Replied June 2020

Mary Beth

Non-Profit Organization Management, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

SocialBu is an affordable, easy-to-use way to manage social media

I have had a great experience with SocialBu. It meets all our needs for a social media posting platform, and I highly recommend it to colleagues.

PROS

SocialBu is extremely affordable for the nonprofit organization I work for, and the format is very clean and user-friendly. SocialBu allows us to tailor our posts for different social media platforms, and I appreciate being able to see all our scheduled posts laid out on the calendar.

CONS

Occasionally, posts will not be published, but this is usually a fault not of SocialBu but the different social media platforms. SocialBu's staff typically addresses this promptly.

Reasons for switching to SocialBu

SocialBu was less expensive and offered us more features.

Vendor Response

Thanks a lot for your feedback. We are looking forward to serving an improved version to you :)

Replied August 2021