All SocialBu Reviews

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Mehmet

Media Production, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2023

SocialBu Review: It Works Very Well.

User Profile

Eeva

Verified reviewer

Publishing, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

The Best Social Media Management Tool I Can Hope For

When I was looking for a new social media management tool after my old one raised its pricing to 3x my subscription, I tried ALL the social media management tools, trying to find one that will have the features I need at a reasonable cost. After a month of doing that, hands down, SocialBu surpassed them all. Their recycle feature alone makes them stand out from the rest and the number of accounts you can connect with their cheapest plan is more than what others are offering. In the beginning, there were features I needed that weren't there, but as I explained how these features impacted my word, they slowly implemented them in incremental upgrades! What business does that nowadays? They proactively ask for feedback and suggestions and listen to their customers' needs... and I believe that's crucial to the success of a business. It must know the different ways their customers are using their application. Very happy to be part of the SocialBu family and I highly recommend it. It's not just a tool but a partnership that listens and evolves with you.

PROS

SocialBu's automated posting feature is THE reason why I chose this social media management tool. With flexible options and the ability to recycle my posts and publish to all major social media platforms helps me be more efficient as a social media manager. Another is the top-notch support I receive from the team. They're there listening, but more importantly, they act on customer's suggestions and follows up to make sure I'm getting the features I need.

CONS

SocialBu has addressed all my suggestions. It's perfect for me now.

Reasons for switching to SocialBu

eClincher changed the features in their subscription plans. Suddenly, the features I was paying for were no longer available unless I upgraded.

Vendor Response

Thanks a lot for your feedback. We are working to make it even better!

Replied February 2024

Alison

Non-Profit Organization Management, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Relaxing and clear interface, does exactly what I need

I chose SocialBu as part of a trial of 4 different social media management sites. For the cost it had what I needed plus more (automation is something I'll be exploring next). Also the customer service is very rapid and helpful, seems to be a solid group of people who are straightforward with their answers. Using Socialbu is allowing me to expand our organization's outreach at only a tiny increase in cost, thanks to their nonprofit discount. So far so good. I love being able to post rapidly to Instagram stories from desktop.

PROS

As someone who uses multiple (30+) accounts for daily posts, I needed something that did not require multiple calendars for each account, which many competitors had. I needed the ease of use for posting to many places at once, and for accessing instagram easily without an extra app. I like most: the above listed things but also the predictive hashtags, option for first comment, easy interface.

CONS

That video thumbnails cannot be chosen, that's really it for now

Reason for choosing SocialBu

Cost, clear interface, did what I needed, and they are working toward integrating newsfeed targeting whenever Facebook will allow this, and and they seem to be aware of how to advance and keep improving to work with Facebook's changes. Edgar had great customer service and training options, but we did not need their post suggestions or evergreen content option. What we are promoting just wouldn't go over well with them choosing our headlines. Also they required an app in order to post to Instagram and it felt like a hassle. A/B testing was cool, but Facebook business suite can already do that. Hootsuite was expensive and also had unnecessary features for us, as did Loomly. It turns out Socialbu and Facebook Business Suite is a good combination.

Reasons for switching to SocialBu

They didn't work well with Facebook, all of our posts were lost on 3 different occasions, no predictive hashtags, team members had to have logins or admin rights to all accounts themselves, long route to post in Instagram, and they are just starting to seem outdated. No ability to track posts and assess what's working.

Vendor Response

Thanks a lot for your feedback, Alison. It really means a lot. We will continue making SocialBu better for you.

Replied February 2021

Loren

Entertainment, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2021

This Thing Does Not Work

An absolute waste of time and total frustration. You know it takes many hours for anything to come full circle to see if this type of a program works and when it does nothing...its the worst. The entire point of this thing is so you can go on your merry way and do your work. Instead you have constantly check. You have to constantly try to get any attention with customer servioce. OMG. Its a huge battle. When ironocally, its a job like watching automatic sprinklers and these people have not grasped the automated factor that should be the spirit of this app or platform. I wasted days trying to get this thing to work. Let alone in any consistent way. Its the worst false sense of security quite frankly to think something you pay fr actually does its job. Its crazy how people can sell this as non open siource product...this is a total WIP)

PROS

I liked the thought of it working. The concept is great if it worked. There was nothing good about it because nothing worked. The only thing I could like is their description on their web site but that is a bold faced lie considering nothing works.

CONS

The cons are everything. There is no way, shape in you know what that any positive review here is real. If you tried to use this thing, you would laugh. It does not even come close to working. I have tried everything including trying it. Letting time go by after complaining over and over about how shotty it is. The thing barely saves. It barely posts anything let alone in any timely way. Its a crap shoot and you get so lucky if the thing posted.

Reason for choosing SocialBu

If it worked, it would be fine. It supposadly should do what we need it to do and honestly, its on us now...we feel like battered spouses trying it...leaving for a few days with the hope something gets fixed...try it again...same outcome and lack of any result...leave for a few days..try it again feeling the same way...you know what they say about doing the same stupid thing over and over...This has made me crazy....I cannot believe there is an element that sells products that literally do NOT work. It blows my mind that is even a thing...

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Socialbu is a great to schedule social media posts via your own CMS

PROS

Socialbu's integration with our content management system via webhooks allows our editors to share content on social media from a single dashboard.

CONS

Twitter integration for scheduling media may be better.

Reasons for switching to SocialBu

Using webhooks were the main thing for us.

Vendor Response

Thank you for your feedback. Looking forward to making SocialBu even better!

Replied November 2023

Ama

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Rising Star Social Scheduler

Setup was fairly easy. Learning the platform was as well. It schedules my posts on time, and they look good. I am really enjoying growing with Socialbu

PROS

I love the IG story posting functionality, and private access to teams. Plus it is an affordable option. Their customer service is unmatched, they are quick to reply and are very helpful. They are always rolling out new features.

CONS

Response time, automations don’t always work. There are glitches that happen in browsers other than chrome. Plus it doesn’t integrate with Asana.

Reason for choosing SocialBu

It was more affordable, for the amount of accounts I have.

Reasons for switching to SocialBu

I needed to schedule stories

Vendor Response

Thank you for your review. Glad to know you like it. We will improve it more.

Replied November 2020

Ed

International Trade and Development, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Great app - ease and effective

Amazing!

PROS

The ease to integrate into the social media channels and the smoothness of its operation. Other apps use to app some complications and troubleshooting; nevertheless, SocialBu is always functional, and I can strongly rely my business operations on it.

CONS

Wey the improvement of processes and increase of features. My interest goes beyond what the app can do today, but It is more about the road-map they have for it.

Reason for choosing SocialBu

The overall functionality, integrity and price

Reasons for switching to SocialBu

Troubles, complicated and not always is functioning as they promise. It still being too premature and lack of consumers centric approach.

Vendor Response

Thanks a lot for your review :)

Replied April 2021

Selle

Accounting, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed September 2020

It's Good and Getting Better

It's been good. Fairly intuitive.

PROS

It posts to stories! A lot of platforms do not have this feature. The UI is lacking a bit but hopefully they work on it with time.

CONS

The UI could use some work. Most of the tools we've worked with in the past have a really nice UI, like zoho social, hootsuite or any of those others. No discovery area or content creation assistance.

Reasons for switching to SocialBu

The fact that they could post to stories was a big selling point for us.

Vendor Response

Thank you for your feedback. We are surely going to make it better.

Replied September 2020

Pasquale

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

A great social media management tool

Amazing experience! The product works very well without hiccups. Customer Service is very responsive and ready to help and answer any questions

PROS

This social media management tool has all the features we were looking for: client approval workflow, direct posting and scheduling of both Instagram posts and stories (plus a number of handy features like first comment on Instagram or first reply on Twitter), cost-effective plans with accounts split into teams and much more

CONS

One of the features that I would love to see is being able to create Instagram stories directly from the tool (along with adding GIFS, music, etc) rather than just scheduling

Reasons for switching to SocialBu

Sendible had become increasingly unstable. Every second day we would have to reconnect the Instagram accounts. It would also often give problems with posts not being scheduled. All considering the product didn't live up to its expectations and pricing

Vendor Response

Thanks a lot for your feedback. We will surely improve it and make it better.

Replied June 2020

Mary Beth

Non-Profit Organization Management, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

SocialBu is an affordable, easy-to-use way to manage social media

I have had a great experience with SocialBu. It meets all our needs for a social media posting platform, and I highly recommend it to colleagues.

PROS

SocialBu is extremely affordable for the nonprofit organization I work for, and the format is very clean and user-friendly. SocialBu allows us to tailor our posts for different social media platforms, and I appreciate being able to see all our scheduled posts laid out on the calendar.

CONS

Occasionally, posts will not be published, but this is usually a fault not of SocialBu but the different social media platforms. SocialBu's staff typically addresses this promptly.

Reasons for switching to SocialBu

SocialBu was less expensive and offered us more features.

Vendor Response

Thanks a lot for your feedback. We are looking forward to serving an improved version to you :)

Replied August 2021

Lawrence

Online Media, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Socialbu works

SocialBu works fine, fast and easy. The modern design of the site fits perfectly into my Windows 10 workflow.

PROS

SocialBu is software that is user-friendly. The dashboard is clear and modern in design. A big advantage is you can also schedule the video is the posts. And the shedule works great!

CONS

There is one point I don't like. Those are the tool tips, they can be removed as far as I am concerned.

Reason for choosing SocialBu

Price, modern design and the number and which social media accounts can be connected.

Reasons for switching to SocialBu

I want it to work quickly. And that I can upload video in good quality in the post.

Vendor Response

Thanks a lot for your feedback. It means a lot. We are working to make the experience better.

Replied September 2020

Anna

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed September 2020

Simple & Easy to Use (Don't need bells & whistles)

We are a small non-profit and got SocialBu as a lifetime deal. We are happy with its functionality, its ability to post to LinkedIn, which we are growing. We have several users and they all have been able to use SocialBu without much of a learning curve. Which is good, because we all wear many hats and have lots to do.

PROS

What I like most about SocialBu is that it is straight to the point with navigation and interface. I don't need 100 menus, I need something to WORK!

CONS

The way teams work, is a little confusing, but once I got the hang of realizing who was doing what, I had no problems.

Reason for choosing SocialBu

I felt SocialBu was the simplest choice and the price was really great for our small nonprofit budget.

Vendor Response

Thanks a lot for your feedback. It means a lot to us.

Replied September 2020

User Profile

Zoe

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2023

Good for what it is

PROS

It's better than other tools for LinkedIn, but there are some additional LinkedIn features it could benefit from e.g. selecting the image preview for links, tagging - I know some of these features are being worked on and it would be good to see them come to fruition.Scheduling twitter threads is also a great feature on socialbu.It's a good tool for how relatively inexpensive it is. There is also has a mass uploader if you're looking for an easy way to schedule lots of content.

CONS

The jump between the super to supreme plan is huge for a small marketing agency; I've been asked to leave a review in order to get more accounts added to our plan.We originally got socialbu to publish IG stories, but this no longer works and the non-direct Instagram connections keep breaking so we've had to connect them directly.For our client accounts which are led by Instagram/Tiktok, we prefer Later as it's more visual.

User Profile

Jao

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Swiss Army Knife for SMM

Overall, my experience with SocialBu has been highly positive. It has not only streamlined our social media management processes but has also improved our ability to deliver results to our clients. With its vast feature set, we've been able to save time, engage with our audience more effectively, and gain valuable insights into our social media performance. While there was a learning curve, the benefits far outweigh any initial challenges. SocialBu has become a significant part of our digital marketing toolkit.

PROS

I was thoroughly impressed by SocialBu's versatility and its comprehensive approach to social media management. It truly feels like the Swiss Army Knife for Social Media Marketing (SMM). The platform's ability to schedule and publish content across multiple social media profiles in one place is a game-changer for efficiency.

CONS

While SocialBu is undoubtedly a robust tool, I did find a slight learning curve when initially setting up and configuring certain automation scenarios. The platform offers a wide range of automation possibilities, and while this is a strength, it can be a bit overwhelming for newcomers. However, with a bit of time and exploration, it becomes much more intuitive. It would be helpful if they provided more in-depth tutorials or onboarding resources to make the learning process smoother.

Vendor Response

We're making SocialBu even better :)

Replied October 2023

Kate

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2020

SocialBu Review from Socials Manager Kate

PROS

The major factors that drew me towards use of SocialBu over other social media management/automation platforms are the features that SocialBu offers, which others don’t. This includes SocialBu’s ability to post stories automatically (no notification needed), to post video and carousel post, and their automation feature “if (this) than perform (that) action”. All of these features has made my life as a social media manager easier, and the content management for each of my clients more consistent, more reliable and more professional. Many of these features ensure we are able to make full utilisation of any social platform’s range of tactics, which has resulting in growth of sales and brand awareness as a result!

CONS

There are a few minor features I disliked about SocialBu. The process to add a new account seemed clunky - and this action was actually impossible to perform on the Chrome browser. Additionally, upload time of content can be slow, and bulk upload of content isn’t an option (at least for stories) - which means the process can be a little more tedious.

Reason for choosing SocialBu

Better value subscription prices.

Reasons for switching to SocialBu

Primarily this switch was made with the hope of finding a “story auto post” feature.

Vendor Response

Thanks a lot for your feedback. It means a lot. Also, you can bulk upload stories: https://help.socialbu.com/article/123-bulk-uploading-stories

Replied September 2020

Christopher

Automotive, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed September 2022

Great product for its price

PROS

You can add up to 10 accounts without paying extra and easily Schedule post to them all at the same time.

CONS

New features and roadmap for new things are added / updated to slow. It seams like the team is a bit to small to follow the newest trends and whishes from users

Reason for choosing SocialBu

the price

Vendor Response

Thanks a lot for your review :) It means a lot.

Replied October 2022

Ruth

E-Learning, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2023

One of the few very affordable options for re-posting evergreen content.

I want to like it and have a conflicted experience. The ease of use and ability to auto-post and even set up recurring posts seems like a set-and-forget solution, but this software requires constant babysitting to make sure that the account connections remain connected and that the posts actually go through. In the end I'm prepared to use it simply because of the evergreen 'Queue' feature, and this feature is rare in social media scheduling softwares on the lower-price point end of the scale. I ended up getting a lifetime deal and that made it more than worthwhile to do the babysitting of account connections. If you want set and forget and can afford the more robust softwares, then I would look elsewhere.

PROS

I liked that it offers the ability to set up reposting on a recurring schedule. The automation features are also great.

CONS

Failed posts due to regular need to refresh account connections - it felt constant and became prohibitive to the 'set and forget' ability of auto-scheduling.

Reason for choosing SocialBu

evergreen 'Queue' feature

Vendor Response

Thank you for your feedback. It'd be helpful if you can also share details about the disconnection issue to our support email, we will look into it and resolve it for sure!

Replied February 2023

Tiffany

Health, Wellness and Fitness, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed September 2020

Some great qualities, and some great potential for streamlining :)

I feel enthusiastic about the platform, but wonder if it might be a newer product still. There seems to be a lot of potential, but still some finessing in the UX. Great for the pricepoint though :)

PROS

I love being able to community management all the channels from one place. I love being able to schedule Stories AND turn down the opacity to make tagging invisible -- GREAT idea.

CONS

Coming from Buffer, it was very intuitive to be able to schedule & editing the content to multiple channels at once. ie, enter the caption, select each channel, then edit each as needed. I find SocialBu a much more laborious process. As well, I don't believe that hashtags are working when I'm adding in multiples using the text option. We wanted to optimize the Stories across many hashtags. I haven't found that they're clickable when viewing the Stories, which makes me wonder if they're actually functional.

Reason for choosing SocialBu

We've ended up using both services now, because of Buffer's post scheduling ease.

Vendor Response

Thanks a lot for your feedback. We are working to improve SocialBu and you will see new updates soon.

Replied September 2020

Gianina

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Great software - easy, affordable, and responsive CS

One of the most important factors to me is the responsiveness of customer service representatives. A few glitches, kinks, and cons are always going to be around no matter what software, those are understandable. But if you have great CS, that's what keeps the customers loyal and I'm happy that SocialBu's team answers my questions in a timely manner.

PROS

It was really easy to connect SocialBu with the social media channels I help manage. What drew me to trying it out was the ability to schedule Instagram Stories, everything else was a great bonus.

CONS

The software is great and the team behind it are very helpful, what I wish they would change is the ability to tag accounts on Instagram Stories using the Starter Plan. It will greatly help small businesses/firms like ours a great deal of time. Because I can't tag users/hashtags/etc, I need to manually post the stories that need tagging (which defeats the purpose of what drew me to the software). Other than that, I'm happy with it

Reason for choosing SocialBu

SocialBu has more features at a more affordable price

Reasons for switching to SocialBu

The ability to schedule Instagram Stories

Vendor Response

You can add hashtag, mention, or location to stories starting with the Standard plan. Thanks a lot for your feedback. It meant a lot.

Replied September 2020

Terri

Marketing and Advertising, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Great product

SocialBu is a great cost-effective way to schedule social media posts. You can work on multiple clients' accounts, and even create groups to collaborate with clients (so they can only see their accounts, not other clients).It's allowed me to sit down, hammer out tonnes of posts, then schedule them far into the future, so I can then sit back and relax. I no longer need to set alarms/calendar invitations to remember to post items.

PROS

I really like the ease-of-use with SocialBu. I like how the company has an easy form for me to suggest improvements and a transparent roadmap

CONS

I would like to tag on Facebook (already on the roadmap)

Vendor Response

thanks a lot for your review!

Replied October 2023

Stéphane

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

The go-to guys for my automated posting to Instagram

Support is stellar, period. Regarding my integration need mentioned above, it was like having friends trying to help me out and that was an awesome experience. Besides that everytime I ask a question I receive a fully detailed answer that clears everything up. So valuable to me. Finally, during one of those conversations, I just found out about some of the technical things they are able to do ... and they don't even let people know about it.

PROS

SocialBu fulfills my need to automate posting on Instagram from an RSS feed. That's not a so common feature when browsing the competitors. It is reliable and works as clockwork. I had some specific need regarding integration and the support has been more than helpful to help me make it work. Actually I doubt I could have done it without them.

CONS

I would suggest that the queue (the place where the posts are stored before being published) be a little bit more flexible, meaning having the ability to edit the posts (those coming come from the RSS feed) before publishing or being able to change manually the order of the posts.

Vendor Response

We are glad to have you with us. Thanks a lot for your feedback. It means a lot.

Replied September 2020

Carlos

Computer Hardware, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

SocialBu Review

perfect for automatization

PROS

Easy implementation and RRS support for automation

CONS

Add multiple images + gps reference for instagram

Reason for choosing SocialBu

Price

Vendor Response

Thank you for your review. We have a new update coming soon that will make it even better.

Replied May 2021

Lisa Renee

Publishing, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2021

The BEST Social Media tool EVER!

Grateful to be in a place where my social sites stay connected

PROS

OMG! The ability to manage all my social platforms in one place is priceless! You can even schedule posts for IG Stories.

CONS

I've been using Socialbu for 3 months. So far, there are no cons. I'm enjoying learning all the things SocialBu can do.

Reason for choosing SocialBu

One-stop-shop. All my platforms in one place

Reasons for switching to SocialBu

Very expensive and my platforms always disconnected and my content did not post as scheduled.

Vendor Response

Glad to know that SocialBu helped you. Looking forward to making it better for you!

Replied July 2021

CYNTHIA

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2020

Socialbu - good for small businesses

This is allowing us to effectively manage our social media presence.

PROS

Easy to use, and can schedule stories and posts. Also schedules to linkedin which some competitors do not allow

CONS

Can't schedule posting dates in drafts which means you never know when a post is supposed to go up. Also, analytics are lacking. Would like to see Hootsuite level analytics.

Reason for choosing SocialBu

Socialbu allowed posting to linkedin and stories posting

Reasons for switching to SocialBu

Because Later didn't allow posting to linkedin

Vendor Response

Thanks a lot for your feedback. We are working to improve SocialBu.

Replied September 2020

Michael

Internet, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Good software, great support

Overall it has been worth it and I plan on continuing using it.

PROS

Socialbu allows you to post to different social media accounts via a few different fully automate-able methods (such as via RSS feed). Once setup correctly, the software works reliably. The customer support is great and you can usually expect an email back within a few hours.

CONS

I wish there was a feature to automatically publish content to Instagram Stories and I sometimes have the issue of having content published on a queue that has previously been published, regardless of the fact that I set the publish limit to once per post. This only ever happened though when my automation did not go through to add posts to a queue, which led to there being no more post content, which then resulted in the queue recycling content I’ve previously posted.

Vendor Response

Thanks a lot for your feedback. It means a lot. We are working to make it better.

Replied September 2020

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