SocialFlow Software

SocialFlow Software

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About SocialFlow

SocialFlow is a cloud-based social media distribution and monetization platform that helps publishers and media companies increase user engagement and promote social media by conducting analyses of the number of likes, shares, followers and clicks per tweet. SocialFlow provides content scoring and visual alerts to facilitate fast-trending and high-performing posts to be distributed on priority. Primary features of SocialFlow include real-time analysis of conversational data, single-message reporting, predictive analytics, audience-targeted messaging, scientific data analysis, Google Analytics docking, follower growth and more. Additionally, SocialFlow's editorial control functionality enables users to adhere to their editorial rules. The platform’s AttentionSt...

SocialFlow Pricing

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SocialFlow User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

3.5

Showing 5 reviews

Anonymous

Company size: 1,001-5,000 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2020

An efficient tool for creating social posts

SocialFlow allows me to work across multiple platforms and create posts more efficiently. It also provides data to help me understand which posts resonate and which don't with our audience.

Pros

SocialFlow allows you to work across multiple social platforms simultaneously (I use it for Twitter and Facebook, but LinkedIn and Pinterest are also available). It offers an overview of scheduled posts as well as analytics on posts that have gone up (e.g. clicks and retweets for Twitter posts). You can use it for multiple accounts. I had to contact SocialFlow's customer service once and the response was very fast and solved my issue.

Cons

SocialFlow is occasionally buggy. I've had issues with posts going up that I don't believe were my fault. Some of my co-workers have also complained about bugs with posting. I think the interface could have a better design, but that's more aesthetic than anything else.

Anonymous

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

April 2018

A great hub to keep track of multiple social media accounts, across several platforms.

Pros

It's great to be able to compose one post across multiple social media accounts/platforms in one place.

Cons

It would be great to have more features, similar to those of the actual social media platforms. It's hard to tag accounts, the "reach" estimator is hard to pin down, and there's no support for many Instagram features.

Anonymous

Company size: 2-10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Functionality

out of 5

January 2019

Good for Analytics, Less So for Posting

Pros

The analytics are some of the best around when it comes to social management.

Cons

The interface and design aren't the best, but should definitely appeal to the more technically-minded.

Anonymous

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

May 2018

Clunky

social scheduling, listening

Pros

It solves the problem as a social management and scheduling tool. Able to connect RSS feeds put a cap on the number of posts

Cons

It is painfully slow. It takes 10 seconds to load anything. I avoid using it unless i have to just because it is so slow

Brent

Company size: 501-1,000 employees

Industry: Broadcast Media

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

March 2022

Streamline and simplify scheduling social posts

Overall, this software can simplify social media management. I like how it organizes posts and also allows you to add photos and other media (like video) to them. It has a somewhat outdated look but that doesn't affect the functionality.

Pros

I started using this software when I began a new job several months ago, and I like how easy it is to schedule and move around posts for different social platforms as needed (I use it mostly for Facebook, but a number of platforms are supported). You can also put posts on hold and pause queues.

Cons

The platform can be somewhat buggy but there is a support team that is usually quick to respond. It's also not the sleekest interface. The design could use some work.