We are doing or periodic benchmarking reports and it works great after the initial setup which for us took a while because it was a large project

We liked the fact that we could add as many profiles as we needed (and they were a lot) Also, the team was very helpful answering all of our sometimes silly questions and they explained also the functionality that was not that obvious - like the creation of brands And the brands reporting - very useful

Nothing comes to mind- maybe some other exporting options

Before using Socialinsider, we were not able to have a platform allowing us to have consolidated reporting for our clients and their competitors. With Socialinsider we are able to reduce the time spent on reporting allowing our Social Media Managers to spend more time on providing added value to our clients.

The best thing about Social Insider is regrouping all information and analytics allowing us to monitor the performances of the campaign in one tool.

We would love to see Pinterest reporting added to the software.

I bought Socialinsider by a lifetime deal, so maybe I shouldn't complain, but to be honest - if I had to use it for work, I'd choose Sotrender or anything else. It leaves you with a thought that you're not closer to understand what's happening with your social media channels.

It shows info about social media profiles - yours and your competition.

It's messy, its metrics are not clear, you can't configure dashboards.

Socialinsider is a great app for creating reports and reporting to your clients about their activity and benchmarking with the competition

I'd say the automated reports were the thing where Socialinsider helped us the most After a time setting the profiles up, the team was up and going and we got the value for money in no time. Their customer care team was really helpful and they did an onboarding meeting with the whole team to get us all up and running - this was really helpful!

The ppt reports have image charts, i’d love it if they were native so they'd be editable

I would recommend Socialinsider, and I did, to other friends in agencies because it’s a very useful tool. It saves a lot of time at the end of the month when you have to send out the client reports. Also, much easier with the automatic reports

Liked the fact that we exported a huge amount of reports with very little work. Also, we had some history posts requirements to get really old posts and they helped us fill those data gaps. By the evening they did the magic and the data was there with no additional costs. The app itself is very straightforward - after the setup, you just go, click download the reports (or setup automated reports) and you're done

In my opinion, parts of the reports go into too much detail and do not need that.