--- title: "SocialPilot Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SocialPilot. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SocialPilot is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/socialpilot-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Social Media Management Software](https://www.softwareadvice.com/marketing/social-media-comparison/) / [SocialPilot](https://www.softwareadvice.com/marketing/socialpilot-profile/) / SocialPilot Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/socialpilot-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/socialpilot-profile/alternatives/) # SocialPilot User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 375 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.4/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 200 reviews (53%) - 4 stars: 138 reviews (37%) - 3 stars: 24 reviews (6%) - 2 stars: 9 reviews (2%) - 1 star: 4 reviews (1%) ### Most mentioned pros - The capability to simultaneously schedule posts across multiple channels saves my team a substantial amount of time, enabling us to concentrate on content creation and strategy. - Its user-friendly interface and powerful scheduling tools make social media management effortless and efficient. - My overall experience with SocialPilot is its efficient social media management experience and robust scheduling tools. ### Most mentioned cons - I do recall when using the platform that it was difficult to post text with images or videos which was a bit inconvenient - Bulk posting does not have enough options. - The only thing that's negative in my view is that you can't schedule threads on twitter, but I'm not sure you can do that directly on Twitter/X in any case. ## SocialPilot customer reviews Showing reviews 1-25 of 375 (page 1). ### Content Curation Without Limitation - Overall rating: 4/5 - Reviewer: Dan F. - Verified reviewer: Yes - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for free trial - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with SocialPilot was good. I would use the product in the future. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The integration was quick and easy but the best part of using SocialPilot was having an endless stream of content. Any social media manager knows that having a bank of content is necessary and difficult to uphold. SocialPilot came to the rescue with their queue of content. This stream allows the user to search for relevant content and add it to your calendar. Simple! #### Cons At the time, the dashboard needed some work. It needed more options at your fingertips. I'm sure they've updated since then. #### Reasons for switching to SocialPilot Sprout Social is overrated, in my opinion. It has a big name and does basics but I needed something that was more robust (but not enterprise level). --- ### Good, but doesn't have full functionality we require - Overall rating: 4/5 - Reviewer: Julietr d. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good, but doesn't have full functionality we require #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Good interface - easy to use and professional. Posting of individual posts across various social media platforms is easier than some other software. #### Cons Bulk posting does not have enough options. You can only post text with links - not images or videos which is very important with us. The have subsequently reduced the number of accounts allowed on each plan which is a deterrent. #### Reasons for choosing SocialPilot I chose Social Champ as it has more bulk uploading options --- ### SocialPilot Is Great For Social Media - Overall rating: 4/5 - Reviewer: Frank U. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Social Pilot is easy to use and is pretty cheap. It offers great value for work and saves a lot of time for social media managers #### Cons Sometimes, it can be really hard to upload items in bulk. --- ### SocialPilot is crucial for providing valuable insights for maintaining a robust online presence. - Overall rating: 5/5 - Reviewer: Md. Rafiew I. - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered The affordability of SocialPilot in comparison to other social media administration tools is a substantial advantage, as it enables us to obtain high-quality service without exceeding our budget limitations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The capability to simultaneously schedule posts across multiple channels saves my team a substantial amount of time, enabling us to concentrate on content creation and strategy. Monitoring engagement metrics is effortless with SocialPilot's intuitive interface, which provides the necessary insights to modify campaigns in real-time. #### Cons The absence of sophisticated analytics and reporting capabilities in comparison to other tools. #### Reasons for switching to SocialPilot Fewer integrations than competitors; limited in-depth analytics. --- ### A very basic platform for social media management - Overall rating: 4/5 - Reviewer: Blake C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It wasnt bad, but it wasnt outstanding either. It was an easy, cheap solution to our social media needs at the time. It isnt a program I would suggest first, but it isnt one I would completely discourage a potential user from trying either. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros SocialPilot was a quick find, in a situation where we needed a quick solution. It was simple to use, easy to set up and manage, and offered the basic needs of a small team that only needs basic functionality in order to post and automate for several different platforms. I loved how easy it was to post quickly and the ability to create post groups was convenient. #### Cons It was lackluster in the features department. I didnt like that the system frequently forced us to reconnect social media accounts, especially when there was no changes made to the accounts. The reporting was very basic, and didnt really provide any suggestions on how to imporove our performance. The need to input each hashtag on every single post manually was a headache, as there was no way to create hashtag groups. The campaign management was simply a list of the posts that had been posted, and the ones in the queue. The quick post content was not engaging or interesting, so quick posts werent valuable. #### Reasons for choosing SocialPilot The price point was unbeatable at the time when resources were a little scarce. --- ### One of the best - Overall rating: 4/5 - Reviewer: mattia m. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally positive experience. Socialpilot remains one of my favorite tools for managing minor social networks but sometimes also for the main ones (facebook and instagram). #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros a very complete and constantly updated tool that allows you to manage and plan posts on the main social networks. The tool allows management of multiple professionals with the same roles or different roles, also facilitating teamwork without ever overlapping roles. Also good on the updates and reports. #### Cons nothing in particular except the fact that now all social networks are releasing their management tools that overshadow these secondary tools but which remain essential for the management of all social networks that do not include a native tool. #### Reasons for choosing SocialPilot I use them all based on the social network to be managed, the objective to be achieved and the type of communication campaign. --- ### The powerful program - Overall rating: 5/5 - Reviewer: Hanane M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered The app is super cool. It's one of the best experiences I've ever had and it's still #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use .And it enables to schedule the analysis of posts across different platforms simultaneously #### Cons The absence of a completely free plan.... #### Reasons for switching to SocialPilot A unique application that helps companies increase their presence on social networking sites --- ### A solid social media marketing tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Online Media - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SocialPilot has been a powerful tool to manage and grow my social media channels, as well as an avenue for me to continuously promote my content on social. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are many things I like about SocialPilot. If I were to narrow it down to 3, I'd mention the ability to connect and manage multiple social media platforms, the "post recycling" option to repost something several times on a later day and the browser extension. #### Cons The "post recycling" feature is a valuable asset for all those creating evergreen content for the fact that it lets you promote a piece of content on social media today, as well as on several future dates (something that's missing from the likes of Buffer and Hootsuite). However, the feature could be improved further. In fact, there's a limit to the number of reposts. This means that every now and then, you'll have to log in to your SocialPilot dashboard to add new dates. Other schedulers like MeetEdgar and SocialBee have enhanced this feature by enabling users to automatically recycle posts without having to continuously add new dates manually. #### Reasons for choosing SocialPilot It seemed to have a wider array of features #### Reasons for switching to SocialPilot I was looking for something that had more features but still had a good price #### Vendor response We're thrilled you enjoyed the "Post Recycling" feature; we like making our customers happy at SocialPilot! Thanks for leaving the positive review. I hope to see you again soon. Replied May 2020 --- ### SocialPilot great for those new to social media - Overall rating: 5/5 - Reviewer: Karen W. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like that I can schedule a post that I find from Facebook to a later date. I also like that it does not cost anything to look at analytics for your posts. #### Cons There is a lot of different social media management software available but this one seems to work best for my company. It is fairly easy to use and they don't nickle and dime you to death. So I would say no real cons. #### Reasons for switching to SocialPilot Hootsuite was not as easy to use and every time you wanted an analytic report it was an extra $20. #### Vendor response Dear Karen, Thanks for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with the community and us. Thanks, Jimit Replied May 2020 --- ### Decent social platform - Overall rating: 4/5 - Reviewer: Julie W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros Easy and intuitive to use, does almost everything except Instagram. #### Cons You couldn’t post to Instagram and the one time I tried to contact their customer service, they weren’t super helpful. #### Reasons for choosing SocialPilot I chose Vendasta reputation management platform over socialpilot because you can post to Instagram from Vendasta. #### Vendor response Hi Julie, Thanks for your excellent review. We are thrilled to know that you find SocialPilot easy and intuitive to use. We also have introduced direct posting to Instagram using SocialPilot and Zapier Integration. You can now trigger your scheduled image as well as link posts to be directly published on Instagram. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks, Jimit Replied May 2020 --- ### Social Pilot - Overall rating: 4/5 - Reviewer: Jackson C. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pretty easy to signup for an account and get going. #### Cons The user interface isn’t that great and hard to learn. --- ### Experience Using Social Media Platform - Overall rating: 4/5 - Reviewer: Fnu N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was beneficial and it served me the 80% of what I required out of my project and gave us some real good insights about the engagements and how to improve on customer reach. It is beneficial for businesses that targets major segment of customers through online marketing. The customer support team for SocialPilot is amazing and they are very quick in response and gives you enough time to explain our queries. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The most useful feature I found about this tool was bulk scheduling, curated content and analysing posts. The features like White label reports and simple and ease of navigation inside the tool is one of the major reason for me to recommend this tool to others. #### Cons There are a few improvements that I can suggest: Getting the metric of the generated report in Excel format. we should be able to connect more platforms without using integration. --- ### What features it has are really nice - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Animation - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's great to be able to schedule bulk posts and repeat posts. I do feel that Social Pilot is being a little scant with it's features on the individual plan. To make someone who is paying you monthly feel like they are locked out of so many features is not great. I've looked and continue to look for other services that offer repeat posting, basic analytics, Twitter follower management (see who has recently unfollowed, search for followers who may be interested in your field of business etc.) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like the ability to schedule repeat social posts. The posting of text and media to Twitter, Instagram and Facebook works really well. The ability to see posts that have been delivered and manage the schedule of you posts also works really well. #### Cons The interface needs work. Some simple things like allowing click through on the sub menu items such as 'Manage Posts' (not just the text) and not picking up the profile pictures for the accounts make the interface feel as if it isn't being assessed for improvement that often. It also no longer posts to LinkedIn very well, posting a link rather than the original post image (although this might be more to do with LinkedIn's API than anything to do with Social Pilot. It's really disappointing that it doesn't offer management of followers for Twitter and doesn't give very basic analytics on the individual plan. #### Vendor response Hi there, Thanks for your SocialPilot review. Glad to know you like the Repeat post feature and the ability to manage posts once it's delivered. But it's despairing to know that SocialPilot doesn't fit well to your requirements. We are working on making SocialPilot better each day and are bringing updates and advancements very frequently. Instagram direct posting, we are on it and will soon be available at SocialPilot. About LinkedIn you said it right, we can't help it. It's how LinkedIn API allows any third party tool like SocialPilot to do. Hope we can make your SocialPilot experience better. Best, Jimit Replied October 2018 --- ### Best Value for Money - Overall rating: 4/5 - Reviewer: Elizabeth B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SocialPilot has made my life easier and made my business work seamlessly. Thanks SocialPilot! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It is affordable!! I can schedule to all social platforms easily. It is SO user-friendly. When there is a problem, I get an email. I can add teams if I want. It does the job without charging a fortune and makes my life SO much easier. #### Cons I really am pretty happy with it, but here are the things I would change if I could (in order of importance): I still pay Hootsuite to publish my Instagram posts because it can do it without notifying me and having me publish it live. If Social Pilot found a way to do that, I would instantly move all my accounts to Social Pilot and never look back. There used to be a free 1-account version. I always recommend social pilot to people I talk to that want to manage their own social media. That option was perfect for them. Now I generally recommend something else because they really only need to schedule for 1 account. I have had errors occur on posts so they don't publish and I don't understand why. If I knew what it was, I could fix it so everything would post as expected, but I don't. I appreciate the email letting me know there was an error, but it would be nice if there were no errors. The queue feature. I never use it and sometimes I accidentally click it when I mean to schedule and then I have to go back and find the post and change it. If I schedule the same post for multiple platforms but I mess up (like the error I just mentioned) I have to go into each platform's post and change it. This may be unavoidable, but I wish I could fix all of them at once. #### Vendor response Dear Elizabeth, Thank you for leaving us such a wonderful review. We are thrilled to know that you find SocialPilot affordable and user-friendly; our staff will be happy to read what you wrote. We'd love to have a look at your suggestions. Also, we have introduced direct posting to Instagram using SocialPilot's Zapier Integration. You can now trigger your scheduled image as well as link posts to be directly published on Instagram. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks, Jimit Replied May 2020 --- ### Great Social media managment software - Overall rating: 5/5 - Reviewer: Divaldo C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In a very simple and practical way, it managed to manage more than 5 social networks at the same time, managed to create access for other users and only have access to their social networks, which is an excellent feature. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For a long time social pilot was the number 1 choice for managing social networks due to its ease of use, excellent features and excellent support, I say that because being able to talk to a human being is very difficult nowadays in online services. #### Cons I didn't identify any point to improve, maybe the price could be more flexible. --- ### SocialPilot is a MUST for our Business! - Overall rating: 5/5 - Reviewer: Ryan K. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My business manages several different companies social media accounts. We simply post from Twitter, Facebook and G+ using SocialPilot! It's soooo simple. We also use it to schedule posts at different times which is one of my favorite features. Overall, our experience has been solid. Due to cost, we left socialpilot several months ago... But quickly realized it was a necessary business tool for us so we re-subscribed. Now we are likely lifetime customers. Thanks socialpilot and keep up the great work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very easy to use. Creating and scheduling social media posts across a large number of networks is simple and to the point. Very intuitive to teach my team to use it as well. #### Cons The cost is a bit high but all in all -- well worth it for what it delivers. But like anything, cost is always under consideration when using tools. #### Vendor response Dear Ryan, Thank you for taking the time to mention what features you like about SocialPilot and leaving this great feedback.; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks, Jimit Replied May 2020 --- ### Social Pilot: Social Media Scheduling and Automation at its Finest - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, SocialPilot did what it promised by allowing you to schedule and send out posts without stressing. As the sole creator of social media posts for the non-profit, and needed to post almost daily, SocialPilot made this possible. This is a well-needed program for us! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The integration of multiple popular social media sites was the best thing about SocialPilot. I was able to schedule Facebook, Twitter, and Google+ at the same time. Editing posts before they schedule was also a breeze. #### Cons For the free version, you can only add three social media accounts. For a growing company, this became an issue after the initial setup. The new algorithms were not kind to automation applications like SocialPilot and hindered visitors from seeing the posts at times. #### Vendor response Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Replied May 2020 --- ### Essential package for my social media business management online - Overall rating: 5/5 - Reviewer: Kate W. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent package that I find infinitely preferable to key competitors. It is an integral part of my business and I use it several times a week in active periods #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely easy to use and to integrate across social media platforms. Fast to add channels as they come online, and slick interface for easy management. #### Cons Couple of features in next tier that might be useful at my level. #### Reasons for switching to SocialPilot Price, standard of package and support --- ### Excellent tool for streamlining the social media management process. - Overall rating: 4/5 - Reviewer: Mayank M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered The overall experience with SocialPilot is very satisfying. I have been using SocialPilot since the first month of Blogging and still use it from time to time. It is one of the best social media management and scheduling tools, especially for beginners and starters with an affordable pricing structure. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros One of the best things about SocialPilot is it is user-friendly and can be operated by a beginner who hasn't used any social media management tool before. The reporting presentation, calendar view, and management structure is way too easy to access and use. #### Cons One of the frustrating things about SocialPilot is its mobile app. Also, they have minimal functionality with Instagram as it doesn't offer reel scheduling. --- ### Simple and straightforward to use - Overall rating: 4/5 - Reviewer: Beverley T. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Affordable, easy to give clients access to their accounts and to give team members access to specific groups. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The "Group" function is great. You're able to assign social media accounts to their own group, so having a broad overview of what you're posting for each company on different platforms is only one click. I also enjoy the "Curated Content" which makes it easy to find relevant articles and links to share with your audience. #### Cons There's still some bugs that could be ironed out and some suggestions to take into consideration. - No option to view empty queue spots on the calendar view - No option to continually schedule posts to one social media account (you always have to click the account you want to publish to) #### Vendor response Hi Beverly, Thanks for your wonderful review on SocialPilot. Glad to know you find SocialPilot a simple tool to use and the features to be intuitive. We'll definitely add these suggestions to our list. Happy SocialPiloting Regards, Jimit Replied January 2018 --- ### Designed for Collaborative Work with Client to Easily Accomplish Social Media Marketing - Overall rating: 5/5 - Reviewer: Suzanne C. - Verified reviewer: Yes - Product usage: Used weekly for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SocialPilot saves time and resources by allowing bulk uploading and scheduling of posts. Clients feel involved and given a sense of ownership (for those who want this level of participation), by seeing how their information is being managed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, no unnecessary learning curve for managers, team members, and customers due to the design of the user interface. Set up and scheduling can take place immediately, once an account has been created. Less bulky as some of its competitors. #### Cons Perhaps there are too many benefits in the sense that clients could possibly learn how to perform social media marketing software and decide they could do their own work without the need for a freelancer. Otherwise, this software functions as described. #### Vendor response Hi Suzanne, Wow, thanks for being such a wonderful SocialPilot user and for your awesome review. Excited to know SocialPilot proves out to be a great tool for you and helps you manage your social media marketing very easily. We are always on the run to make SocialPilot a better tool to use each day and having users like you is a boost to our hard work and dedication to become the most efficient tool out there. Thanks once again! Best Regards, Jimit Replied May 2018 --- ### SocialPilot as an alternative to Hootesuite - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered SocialPilot has been a great, fairly inexpensive option for my company. There wasn't a lot of training needed to get the software up and running. I was able to post and keep track of my posts very easily. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I liked the ease of use of SocialPilot. The ability to post an article or share a Facebook post directly from the site was a plus. #### Cons I wish that you could post directly to Instagram from the software rather than setting up the post and than activating it from your phone. #### Vendor response Thanks for your wonderful review. We are thrilled to know that you find SocialPilot easy and intuitive to use. We also have introduced the direct posting to Instagram using SocialPilot's Zapier Integration. You can trigger your scheduled image as well as link posts to be directly published on Instagram. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks, Jimit Replied May 2020 --- ### Such Incredible Value for Money - Overall rating: 4/5 - Reviewer: Francesca D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive - would be nice to be able to tag brands on Facebook, I hope they introduce this soon. Any issues are dealt with so quickly by their CS team #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that you can plan Instagram posts in advance - such a time saver. The reports are very good too, with enough detail for a basic report for clients #### Cons sometimes it can be a bit glitchy - for example something won't post for some reason and you won't be notified until the next day, by which point the post has been missed #### Vendor response Dear Francesca, Thank you so much for taking the time to leave us this amazing review. We are always on the run to make it a better tool each day and resolve the issues/bugs/errors to make it a robust tool, and we'd love to look at your suggestion. Thanks, Jimit Replied May 2020 --- ### Would recommend if on a budget - Overall rating: 4/5 - Reviewer: Samuel B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Linking with Google My Business posts can be a little clunky. Interface is due for a redesign, looks old school. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The price is super competitive, interface is quite simple. #### Cons Sometimes problems with tagging and account posting (rarely). I don't like the analytics since it misses some info sometimes. #### Reasons for choosing SocialPilot good price for a startup. --- ### A magical software for time management - Overall rating: 4/5 - Reviewer: Tahsina Z. - Verified reviewer: Yes - Industry: Newspapers - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Highly recommended software. But social pilots- their quality needs to be improved in every case. Sometimes bugs attack, and sometimes the post is scheduled but not posted. That's so disturbing. However, if you eliminate the mistakes, this software will be applicable to everyone. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Earlier, I have to waste on social media management. To work in news media, I have to post the same news on 16 social media every hour. It takes a lot of time with the high possibility of mistakes. Thanks to the social pilot, now I can give news on 20 media with one click. It saves a lot of time of mine. #### Cons I had a lot of trouble signing in. There are many problems when logging in using Twitter's access. The authorities should address these issues. ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/socialpilot-profile/reviews/?page=2) --- SocialPilot Reviews, Pros and Cons - 2026 Software Advice