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Overall Rating
4.41 / 5 (327)
Ease-of-Use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4 / 5
Last Review Written
October 6, 2021
Pros/Cons
  • Pros

  • Social Pilot is easy to use and is pretty cheap. It offers great value for work and saves a lot of time for social media managers.
  • The subscription price points are excellent value for money and allow for growth as and when needed.
  • Cons

  • There is no automatic alert if any queue where to fail. This has only happened once in the past 8 months of using Social Pilot but you do need to keep you eye on the posting queue.
  • Mainly a problem with Instagram, but manual posting for every post is painful.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

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