All Socital Reviews
1-23 of 23 Reviews
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Christos
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Easy - Fast - Efficient
You can try everything you can imagine presenting a product, a big discount, have the abandoned cart reduced and most important convert anonymous visitors to paying customers! You collect data from your clients that help you categorize them by their interests, gender, name etc. Integration with other apps..you just press a button!
CONSAt this moment i have nothing to say.
Vendor Response
Thanks for the review Christos! We are happy to announce that in the next months, our new campaign creation page will include even more tools for marketeers!
Replied June 2020
Thomas
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Must have e-commerce tool
Socital has been fantastic for all of my clients, the team at Socital are brilliant and do everything they can to help make all of our campaigns successful.
PROSI have been using Socital for the past two years and it is now my goto onsite personalisation platform for all of my clients. Socital helps us to grow our email audience faster whilst improving conversion rate and reducing cart abandonment. With one client, we increased conversion rate by 50% overnight just by switching over to Socital for our email capture.
CONSFeatures I'd like to see: - Agency version (manage multiple clients / domains from one account) - Split testing features
Vendor Response
Thanks for the kind word Thomas! AB testing is definitely on our roadmap for the next months.
Replied January 2019
Dunia
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Socital, popup for e-commerce
Socital is a good alternative if you need to add popups to e-commerce platforms. If you need to use this type of tool on other types of websites, I do not recommend it. There are better alternatives on the market.
PROSSocital is a popup builder aimed primarily at ecommerce platforms. It is a Saas product that allows online sellers to create a wide variety of popups and notifications, and then manage them through a single control panel. I especially like that it has a wide variety of pre-designed templates that are very ecommerce oriented but that you can use in a wide variety of cases. Another advantage of using Socital is that it allows you to incorporate the facebook subscription from the same popup.
CONSI think Socital could have a nicer design. I mean, it is easy to work in the platform, but it lacks the fluidity of other interfaces like Convertbox. Another point where I think they should improve is the integration through webhooks. Currently it does not allow a webhook for each campaign, but the same one is used for all of them.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Brilliant software for personalised ads
A fantastic product so far - looking forward to expanding my relationship with them,
PROSMy business has quite varied traffic sources, so being able to personalise ads dependent on source has been incredibly useful. We have seen a great increase in conversions and the data has proven really useful for our other campaigns.
CONSAs this is the first time I have used this kind of software before, a stronger onboarding experience could have made my experience better. However, their customer service team are very friendly and always there to help - so nothing to complain about really.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Great Marketing Platform
Increase Email Database with Targeted Users and Potential Customers. Increase Newsletter Conversions
PROSIncrease Email Database Improve Newsletter Open Rate/Click Rate/Conversions Great Customer Service
CONSImprove Users Data Captured from their emails.
Vendor Response
Thanks for your review and feedback! As a quick point related to the performance of our algorithm for email analysis: we are constantly improving the machine learning component, as the large numbers of data going through the platform, helps the system to be trained and deliver more accurate results. You should expect to get better analysis, the more you use the system and more data populate your account.
Replied December 2018
Martina
Verified reviewer
Retail, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Great and flexible produkt
Enrolling leads with relevant targeting.
PROSThe easy plattform that is really easy to add to your site without involving IT. Also their flexibilty and integration with ESP-providers. But most of all the incredible staff - they really go the extra mile to make you happy.
CONSI have been working with Socital for over a year and right now I actually cant see any particular cons.
Zeta
Apparel & Fashion, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Very Useful Software
It is very easy to use. You can do very nice pop ups and great campaigns with results.
CONSIs very good Software and very easy. Price is very good for this software.
ROMINA
Sporting Goods, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Great Opportunity to restore effectively your database & increase conversion rate!
Socital with its deep targeting tools helped us restore email database (post GDPR) and together we achieved: 1. an email database growth rate 10.5x 2. increase in instant sales conversion rate 2x 3. leads acquired 95% without discount incentive! Moreover, Socital has an excellent team that provides outstanding customer support!
CONSThere could be further optimization in the reporting of Campaigns performance Also, it would be an added value if there was an option for push notifications.
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Another happy customer
70% (+) of already existed emails analysed. As a result Open Rates are increased and Sales also affected! Personalized recommendations increased valuable subscriptions. Exit Intent pop-ups helped us reduce Cart Abandonment.
PROSEmail Database increased with valuable subscriptions. Personalized content, Attractive & Responsive Templates. Quite simple integration with CMS and email marketing software.
CONSCan't say there is something that makes us unhappy.
Vendor Response
Thanks for your feedback! We are really excited to make our customers happy (and deliver better sales).
Replied December 2018
Momen
Verified reviewer
Computer Software, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2022
Socital review
Socital is really great when it comes to personalizing ads and improving business.
CONSwell, it has a free version which I find is great.
Dimitrios
Apparel & Fashion, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Best customer success (support) team ever
We started our cooperation with Socital with a primary goal to build our subscribers’ base from scratch. We achieved the 6-month goal within almost 50 days! Gradually we realised that the platform offers many more solutions essential for an e-shop nowadays, like Exit Intent Pop-ups, sliders (which in the case of COVID-19 period were really useful for pushing instant notifications to our visitors). Countdown timers aimed to boost our conversions during sale or flash sale periods. Using personalised messages we managed to double our newsletter Open Rate and the audience we acquired through Socital performed with an average 11.4 ROAS on Facebook lookalike audiences over the past 3 months.
PROSCustomer support CAMPAIGN BUILDER COUNTDOWN TIMERS ON-SITE TARGETING EMAIL LIST SEGMENTATION INTEGRATIONS
CONSI wouldn't like to write something I didn't like, just to make my review legit, but sincerely I cannot find anything.
Clifford
Apparel & Fashion, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Socital
We have seen an increase in visitors to our website and sales
PROSReally enjoy the ease of use of the platform
CONSSo far there is nothing that we are unhappy with
Reason for choosing Socital
Customer service is so good and so proactive.
Vendor Response
Thank you Clifford, we are very glad that you guys get value from using Socital. We are preparing new stuff in the next months such as more options on reporting for your popups, that we are sure you will enjoy!
Replied September 2019
George
Tobacco, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Socital Review
Data collection, redirect customers back to buying basket before leave the page and finally make the order. Promos about new categories.
PROSEasynes, friendly user application, non hevy software on my SQL database.
CONSNothing is missing at the moment for me.
Reason for choosing Socital
No, it was oneway choose. :)
George
Apparel & Fashion, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Engaging to the naked eye
+easy to use +extraordinary custmer support +great functionallity
CONS-javascripts delaying website load speed
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Very pleased with the results so far
Easy set up, a bit of tweaking at the start and then easy management moving forward.
PROSBeing able to acquire more data via Facebook and email has been brilliant. Personalised ads are clearly the future and Socital provides a really easy way to manage that. Very happy with the product so far.
CONSI'd have preferred a little more set-up assistance at the start, but their customer service team were great moving forward and everything was running smoothly in no time.
George
Retail, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Great product - great support
GDPR & the great automation in segmenting the emails
CONSLack of advanced editor & scheduling plugins
Vendor Response
Thank you for the kind words George. As for your suggestions for improving the editor, we are releasing new features approximately every 4 weeks, so hopefully the next version of the platform covers you (it does include some new scheduling tools).
Replied December 2018
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
We all need a helping hand in our Marketing automation
Easily embedded plugins to fire up your marketing automation, GDPR compliance, personalization
CONSMore features and customization in current plugins.
Vendor Response
Thanks for submitting your review! We are launching a new version of our plugin management tool, including some advanced targeting tools. Hope you will find them useful.
Replied December 2018
Richard
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Socital is fantastic to use.
Socital has transformed my clients ecom businesses. The dashboard is incredibly easy to use and quick to set-up, and once working - drives personalised ads based on the users journey. My clients are very happy with the results of Socital.
CONSNothing. Everything is great with Socital - perhaps more education on additional features.
Vendor Response
Richard, thank you for the feedback. We will make sure that we will include additional info every time we release new features.
Replied January 2019
Bill
Apparel & Fashion, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Great automation platform
The ability to identfy and segment our emails.
CONSWe are generally happy. No serious cons.
TANIA
Retail, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
EASY AND USEFUL MARKETING TOOL FOR E COMMERCE PLATFORMS
USEFUL AND EASY MARKETING TOOL. PERSONALIZED RECOMMENDATION FOR ONLINE CUSTOMERS AND TARGETED EMAIL CAMPAIGNS.AMAZING PERSONAL ASSISTANCE FROM SOCITAL EXPERTS.
CONSI WOULD LIKE AN EASIER CONNECTION WITH OTHER MARKETING PLATFORMS LIKE MAILCHIMP.
Elsa
Retail, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
EASY TO USE / A GREAT E COMMERCE TOOL
OVERALL IM VERY SATISFIED USING SOCITAL
PROSWITH SOCITAL I WAS ABLE TO INCREASE INSTANT SALES CONVERSION RATE AND REDUCE CART ABANDONMENT. CUSTOMER SUPPORT IS EXCELLENT
CONSTHERE IS NOTHING TO SAY AND I AM VERY HAPPY SO FAR
Anonymous
2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2018
Easy to use and effective
We are growing database and the conversion rate of our e-commerce
PROSIt is really easy to implement and the team support helps in order to complete the Magento integration in just few and quick steps. You can run campaigns with a little effort.
CONSThe campaigns are still a bit limited, it would be great having more possibilities in terms of campaigns differentiations.
Vendor Response
Thank you for your feedback! Following up on your suggestions: we are releasing new features approximately every 4 weeks, so hopefully the next version of the platform covers you (it does include some new scheduling tools).
Replied December 2018
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Εverything is perfect
I have a very good collaboration with the team. I am very satisfied with the software.
PROSFast return on each campaing. Εasy to use.
CONSNothing