Sopro vs Upcall

RATING:

4.7

(56)

Sopro has 56 reviews and a rating of 4.71 / 5 stars vs Upcall which has 11 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (56)
4.6 (11)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 16, 2023
June 29, 2018
Pros/Cons
  • Pros

  • SoPro make it work and make it easy. Their ideas, their writing, their integration, their service goes above and beyond all expectations.
  • Once it is set up - very easy. Very sophisticated dashboards.
  • Cons

  • The parameters of LinkedIn profiling can prove limiting (e.g. employee size, lack of turnover information).
  • Software did not allow to target specific customers, exclusion list is critical to stop emails going to existing customers.
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  • Pros

  • Transparency including with the pricing (No Hidden Charge). Easy to use platform and Unique Interface.
  • It has Native English speaking callers which are a surplus. It is more cost effective than using a sales person or a call center.
  • Cons

  • The only con has more to do with my lack of full IT comprehension, and less to do with the software itself.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos