Spredfast Software


Spredfast is a cloud-based social media management platform designed for midsize and large enterprises. It offers social media management, social listening and social media analytics within a suite.

Spredfast allows users to design and publish social media campaigns across multiple social media streams. Spredfast helps users deliver social customer care by picking out queries from social posts. It allows users to design and automate their social media promotions, contests and events to manage customer brand engagement.

The social listening feature includes an audience monitoring module that helps users analyze metrics such as gender, location and languages. With the help of customized reports and analytics, users can track and monitor social media presence of the brand. The can also monitor multi-channel social interactions. It offers integration with Actiance, Bazaarvoice, Brandwatch, Crimson Hexagon, Kenshoo Social and others.

Customer support is offered via knowledge base, over the phone and training.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

6 Reviews of Spredfast

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  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    April 2018

    Spredfast breadth of capabilities is incredible

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This is quite possibly the best tool a company can use that gets 100s of social messages a minute...

    Cons

    There's a lot to learn, not difficult, but a lot to learn when it comes to mastering the tool.......

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • catherine from Marketing Surfers - Tu Agencia de Marketing en Internet

    March 2018

    one of the best tools for social media!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    a tool that has helped me a lot in the programming of my social networks among others, excellent tool

    Pros

    You can respond and follow your followers in real time, through a very simple and very easy to use interface. The best thing about this tool is the possibility not only to see who shares your content, but also where your message arrives by means of very complete statistics.

    Cons

    It is a bit difficult to program multiple resending since the window is very small, but that would be my complaint, for everything else .. this tool is very good, I am very satisfied

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • chandler from sparksight

    October 2017

    mostly positive with a couple painpoints

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    far reach with minimal effort

    Pros

    I love the functionality of the calendar in that it syncs with posts that are posted from elsewhere

    Cons

    its a little hard to schedule out multiple reposts since the window is so small - i wish that if you wanted to post multiple reposts you could do it in one fell swoop

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Samantha from Rooster Teeth

    Number of employees: 201-500 employees

    October 2017

    Great growing software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Spredfast makes publishing, sorting, and tracking your social media activity so much easier than it would be otherwise. And because it's growing so quickly, we've seen major improvements and feature adds just in the last couple years.

    Pros

    I've only been using Spredfast for about 2 years, but the program has grown and changed in so many positive ways in that amount of time. It's easy to use, with options to add on various features based on your needs, meaning this could be the most basic or the most robust social media automation tool out there. Support is also quick to respond and the library of help articles is extensive.

    Cons

    Like many competitor programs, Spredfast is expensive. It's not the tool for everyone, but is amazing for growing medium-large companies who need to streamline their social media process.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tess from Pandemic Labs

    February 2017

    Spredfast Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Spredfast had a lot of cool features but for a long time I experienced an issue where there was bad lag while typing and creating posts. Also ran into workflow/authentication issues between Spredfast and Facebook. Overall though, a great platform.

    Review Source: Capterra
  • Ben from Pegasystems

    October 2016

    Spredfast is a good platform for gaining insight into social media trends

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My company leverages Spredfast to gain a better understanding of what the key trends and keywords are in our industry. We use many of the platform's features, including the share-of-voice feature, which allows us to benchmark our company's performance against our competition.

    Review Source: Capterra
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