Spredfast is a cloud-based social media management platform designed for midsize and large enterprise customers. It offers social media management, social listening and social media analytics within a suite.
Spredfast allows users to design and publish social media campaigns across multiple social media streams. Spredfast also helps users deliver social customer care by picking out queries from social posts so that they can be addressed in an organized way. The software allows users to design and automate their social media promotions, contests and events to manage customer brand engagement.
Spredfast's social listening feature includes an audience monitoring module, which allows users to analyze metrics such as gender, location and languages. With the help of customized reports and analytics to track and monitor brands' social media presence, users can monitor multi-channel social interactions.
Samantha from Rooster Teeth
Employees number: 201-500 employees
Spredfast makes publishing, sorting, and tracking your social media activity so much easier than it would be otherwise. And because it's growing so quickly, we've seen major improvements and feature adds just in the last couple years.
I've only been using Spredfast for about 2 years, but the program has grown and changed in so many positive ways in that amount of time. It's easy to use, with options to add on various features based on your needs, meaning this could be the most basic or the most robust social media automation tool out there. Support is also quick to respond and the library of help articles is extensive.
Like many competitor programs, Spredfast is expensive. It's not the tool for everyone, but is amazing for growing medium-large companies who need to streamline their social media process.
Tess from Pandemic Labs
Spredfast had a lot of cool features but for a long time I experienced an issue where there was bad lag while typing and creating posts. Also ran into workflow/authentication issues between Spredfast and Facebook. Overall though, a great platform.
Ben from Pegasystems
My company leverages Spredfast to gain a better understanding of what the key trends and keywords are in our industry. We use many of the platform's features, including the share-of-voice feature, which allows us to benchmark our company's performance against our competition.