Sprinklr vs Zoho Social

RATING:

4.2

(80)

Sprinklr has 80 reviews and a rating of 4.21 / 5 stars vs Zoho Social which has 3091 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (80)
4.7 (3091)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 12, 2023
March 28, 2024
Pros/Cons
  • Pros

  • I run a Twitter handle for a big company, so it's great to use the Editorial Calendar and plan out posts for the full month.
  • The ease and ability to schedule or draft social media posts for certain business channels is quite amazing.
  • Cons

  • I don't like how you have to actually have the software up to get the messages. They get emailed, but not for sometime later.
  • Should you run into a technical error, it will take a long time to fix.
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  • Pros

  • Easy to use love the calendar. Really helps to combine all our thoughts in once place.
  • Zoho Social is a good platform for providing a solution for multiple social media handle in one place. A feature I liked most is scheduling posts for many coming days without any hassle.
  • Cons

  • Sometimes the application would lag a bit or even glitch. I don't think that is a dealbreaker because most of the time they fixed the bugs or lag.
  • The only issue I am having is the inability to post multiple pictures to Instagram.
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Pricing Range
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$
$
$
$
$
Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos