I liked having the service channels centralized on a single platform, which speeds up the team's response time and allows customers to be properly directed, also facilitating the monitoring and analysis of our managers who can read the data generated in a broader and more detailed dashboard.

Some features use the browser's cache to save your data, which gets in the way a little on a daily basis, when computers apply cleaning routines. But I believe that with time or with the proper configuration of our computers, this should be resolved or circumvented, without many problems.

Our experience with SprintHub has been positive, as it has helped us streamline our customer interactions and improve productivity.

I appreciated the comprehensive features of SprintHub, particularly the customer database and workflow management system, and found the product to be user-friendly and easy to integrate with our existing business processes.

While there were no major issues with SprintHub, I would have liked to see more customization options for certain features and found the social media integration to be somewhat lacking. Still some functionabilities need more work, still in alpha/beta phase.

Integration with social medias is very good.

The interface with user could be better.

I organize my deseginers, and we have more communication with the tem

Friendly, and the costumer service is fast and eficiente

The notifications ALL the time. I cant turn It off. The service Said that the solution for this is coming

Experiência com dois grupos, a equipe em geral e o corpo gerencial:Equipe: a ferramenta proporciona organização, gestão de tempo e recurso.Gerencial: oferece visão geral das atividades diárias da equipe, andamento dos processos, disponibiliza relatórios e gráficos gerenciais de fácil configuração (cada um configura conforme sua necessidade), com isso a agilidade em tratar issues e melhorias fica mais fácil.

A facilidade de uso diário, organização da empresa e de recursos em um único lugar.

Como toda ferramenta precisa de algumas customizações particulares de cada empresa, mas isso não desmereçe nada , pois já atende o equivalente é 95% da necessidade da empresa.