Sprout Social
Sprout Social
About Sprout Social
Sprout Social is a cloud-based social media management solution that caters to businesses of all sizes and helps them to manage their audience interactions and marketing routines. Key features include automated publishing, conversation tracking, social content management, social media analytics and more.
The solution features a "Smart Inbox," which combines the social media interactions from different social media websites. It helps users manage interactions by turning messages into tasks, assigning them to specific people and allowing team members collaborate on the assigned tasks. Sprout Social's social media publishing functionality automates the process of scheduling social media content and managing content approval for the content before publishing. By using ...
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Showing 1 - 5 of 531 reviews
Ashley
Company size: 1 employee
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2023
Quality software but overpriced for the everyday social media curator
Tara
Verified reviewer
Company size: 11-50 employees
Industry: Defense & Space
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
April 2021
Dashboard Metrics and Report Generation Make My Job Easy
I really like the customer service experience I've had here. I'm very new to YouTube from a marketing standpoint, and Sprout gave me a lot of resources to learn.
Pros
I work in marketing and report to professionals who don't have as much marketing expertise as me. Having a dashboard view of the social media statistics really helps me explain and analyze the significance of changes.
Cons
The software itself is tough to navigate. Things change around a lot, and that makes it difficult if you present metrics on screen share.
Reasons for choosing Sprout Social
It is the easiest option for me to generate reports.
Reasons for switching to Sprout Social
Dashboard metrics, budget of company was significant enough to use it.
Marie Jeanne
Verified reviewer
Company size: 2-10 employees
Industry: Internet
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
August 2022
Sprout social best social media management software.
Sprout social allowed me to optimize the customer relationship, and to be more visible on social networks.
Pros
What I liked the most about this software is the ability it gives us to be more present on social networks.
Cons
What I liked least about this software is that many are not interested in it yet and beginners find it difficult to immerse themselves.
Reasons for choosing Sprout Social
I have sprout social because it is an effective tool for my deployment on social networks.
Yasmeen
Company size: 2-10 employees
Industry: Marketing and Advertising
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
January 2023
Amazing Tool for Social Media Management: Sprout Social
Overall, Sprout Social is an incredibly useful tool for social media management. It has plenty of features, is easy to use and provides great insights. The only downside is the cost, which can be quite high for some businesses.
Pros
I've been using Sprout Social for a couple of months now and I'm really impressed with the features and the ease of use. The interface is intuitive and there are plenty of features to help manage and monitor your social media accounts. Scheduling posts is really easy and the analytics provide great insights for improving your social media strategies.
Cons
One downside to Sprout Social is that it can be a bit pricey for smaller businesses. Additionally, some of the features may be too advanced for those who are just getting started with social media management.
Reasons for switching to Sprout Social
Sprout Social is the best tool for social media management out there. It has a great interface, plenty of features, and intuitive analytics that provide great insights. It's also more affordable than some of its alternatives, making it a great choice for businesses of all sizes.
Adric
Company size: 1 employee
Industry: Transportation/Trucking/Railroad
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
December 2022
Manage my media
Pros
Very easy to use user friendly formats I may keep it
Cons
There was no cons I only had trial but thinking of keeping it
