Stratics Networks

RATING:

3.2

(14)

About Stratics Networks

Stratics Networks is a web-based customer communication solution designed to help businesses manage non-profit or political voice broadcasting, IVR surveys, and polling. It enables teams to create SMS marketing campaigns to generate conversions, record and deploy automated IVR surveys, broadcast prerecorded messages to their lists, and insert voicemail drops without making calls. Stratics Networks allows organizations to dial anywhere in the United States North America with high-cost areas delivery using ringless voicemail and SMS messaging on marketing campaigns or other forms of communication. The software lets users conduct professional polls and surveys through a live caller. It provides an API, which facilitates integration with existing CRMs for trigger-based su...

Stratics Networks Pricing

Fully unlimited services on a monthly plan.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Available

Stratics Networks campaign analysis
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Stratics Networks Reviews

Overall Rating

3.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for Stratics Networks

1 - 5 of 14 Reviews

User Profile

Leigh-Ann

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Very helpful people and really cool service

I’ve used a few messaging companies for ringless voicemail drops in bulk SMS messages I’ve used a few messaging companies for ringless voicemail drops in bulk SMS messages.These guys are definitely the cheapest and have by far the most professional operation. I am not an easy customer to please and I do demand a lot but they have stepped up every step of the way. Special thanks to Chris!

PROS

I like that it was fully unlimited I also like that there was a risk-free trial. The first time I tried it I only needed it for a few days so I cancelled my account and got a refund the same day. They made everything extremely easy and I came back a few months later and I have been with them using them ever cents.

CONS

They don’t have text to speech however the support department put me in touch with a company that quickly integrated the voice to text over streatics networks API

Reason for choosing Stratics Networks

I tried them all out. I’m sticking with these guys best experience so far. Honestly not really a single complaint.

Reasons for switching to Stratics Networks

They had unlimited messaging for one price. I love the fact that I can send out a Messages and know exactly how much I’m going to be paying for the month. Also the fact that they had a free trial and support by phone for free

John

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Very Happy so Far

I have about 50,000 people that have interacted with my company over the past 5 years and email is just not cutting it. I gave up on this but then started to try some of Stratics Networks services and the list started performing again. I paid for the first 3 months of service on my second day using them. I can't say enough good about the customer service and that fact they always answer the phone and are very helpful.

PROS

Customer service is #1 for me and they have impressed me here. There are a lot of features that focus on ROI and analytics as well I also like the fact that its unlimited and I don't have to pay per minute or peruse for Ringless Voicemail and SMS. I had some question on the beginning and booked a training and anytime I call they pick up the phone.

CONS

I don't love agreeing to the terms every time I log in but I get it and only takes half a second.

Vendor Response

Hi John, Thank you for your review. We are happy you are enjoying the software and happy finding our customer service team helpful. We believe the customer is ALWAYS #1 at Stratics Networks. Please remember we are open 7 days week and we are always happy to help with anything at all. Thanks for your feedback! Thanks Management Team

Replied June 2019

ABRAHAM

Renewables & Environment, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed March 2021

stay away from this firm, much better pricing, technology and more ethical companies to select from

From Bad to worst to a current litigation for their billing practices

PROS

We had started with their previous flash based software and then used the new software as it became available

CONS

The company falsely advertises to cancel service at any time. If you sign for their scamic specials, then they will automatically charge you upon end of your service at a full rate(price) as they did us. Upon the first day that of their unconsented renewal, we reached out to them for a refund, they refused, they stopped the serice which they had charged for three month in advance. And up to date have refused to either provide the service which they had charged for or issue a refund. We are in process of legal action and will publicize its result. Furthermore on the product side, their SMS service does not work, if the carrier for whatever reasons mark your sms as spam, their system will continue sending sms to waste and sometimes it takes a day for them to reissue a code for you to restart your campaign. And if you really want to monitor it, you will need a full time person glued to screen monitoring the sends every seconds, Not Practical. The speed of their IVR and RVM is not ideal either. and if you need to buy more speed, then you will be paying a lot more. Once we stopped our services with this company, we have been able to find much better technologies with far better pricing.

Reason for choosing Stratics Networks

At the time it sounded like a product and the company that we wanted to try

Chris

Alternative Dispute Resolution, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Great Ringless Voicemail Drops!!

I use them for Ringless Voicemail Drops and IVR Surveys. By the best company i have used for this and the customer service is awesome too.

PROS

Massive amount of features for RIngless Voicemail Drops and the PrecisePoll IVR Polling Product.

CONS

It could use a update but i hear its coming out soon in HTML5

Vendor Response

Hi Chris, Thank you for taking the time to write this. It is said people only take the time to write a review when they are upset so we appreciate the kind words. We are glad you are enjoying the IVR services. You should check out our Unlimited Bulk SMS as well. Also we are in the final stages of releasing our HTML 5 version of the platform and I promise Chris you are going to love it. We have live support 7 days a week so call us anytime if we can help with anything at all. Thank you, Management Team

Replied June 2019

Taylor

Real Estate, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed December 2018

Best Value RVM

We use Stratics to send thousands of RVMs a month to follow up with our database and new leads. This has been a very effective strategy, and we are happy to find a software that keeps the costs down.

PROS

Got the job done at the best price. If you are looking to send a high volume of RVMs, this is a great service. The package rate for unlimited RVMs every 3 months makes cost per voice message the lowest that I have seen. I don't believe there is any reduced quality of delivery or tracking - we have been very happy.

CONS

Slybroadcast seems to be nicer on the eyes and a more user-friendly, but Stratics gets the job done for lower cost.

Vendor Response

Hi Taylor, Thank you for taking the time to write this. It is said people only take the time to write a review when they are upset so we appreciate the words. We are glad you are enjoying the Unlimited messaging packages. That concept took 2 years to develop and your right there is no lower cost on earth then our Unlimited plans. It often works out to a fraction of a penny per message. Also we are in the final stages of releasing our HTML 5 version of the platform and I promise Taylor, you are going to love it. We have live support 7 days a week so call us anytime if we can help with anything at all. Thank you, Management Team

Replied June 2019