Streak

RATING:

4.5

(473)

About Streak

Streak is a cloud-based customer relationship management (CRM) solution that helps small to large enterprises manage projects and fundraising campaigns via Gmail. Users can automatically receive task details in the inbox and sort through messages to retrieve specific results using the search functionality. Streak lets businesses send invitation links to various organizational departments and grant permissions to specific employees. Teams can utilize performance reports to gain insights into product development processes and sales operations. Additionally, it offers mobile applications for iOS and Android devices, which lets users update customer details and share critical information with team members even from remote locations. Streak comes with an application progra...

Streak Pricing

Free plan - For individuals looking for a simple CRM solution Pro plan - For small teams looking to collaborate in a complete CRM‍ Pro+ plan - For any sized business looking to collaborate with a complete CRM Enterprise plan - For any sized business looking for deep customization and data validation

Free trial: 

Available

Free version: 

Available

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Streak Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Streak

1 - 5 of 458 Reviews

Jillian

Online Media, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2022

Great value for free

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Romy

Verified reviewer

Staffing and Recruiting, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Personalized Email Blast? Streak is the man!

This is the best platform so far out there that I've used in terms of sending emails, managing emails, and tracking the open rate and the acceptance rate of my emails. You can also schedule an email sending time using Streak which is pretty awesome!

PROS

I've been in the recruiting field for more than two years now, and it has been a bottleneck for me sending emails outside of our candidate database. I usually do this whenever I need to update the candidates regarding next steps, and also if they have been turned down by the client after our presentation call with them. What I usually do before is to send each candidate an email even if the context is just the same. This dilemma has been resolved by Streak! I was able to maintain the personal connection atmosphere with my candidates with the use of just a few seconds. All you need to do is to put the details of the candidate plus any personalized matter you want to add in the email context on a csv comma delimited excel sheet. One more good thing about Streak is that you can schedule when an email should be sent. You can also monitor the acceptance and the open rate of your emails via Streak. Truly, Streak is the best platform for sending and email management.

CONS

I really don't have negative experience with Streak! I really love how the platform helped me do my job responsibilities without compromising human touch. Maybe this message is a sort of recommendation. I hope they can upgrade their system so that they too will upgrade to an applicant tracking system. If that time come, I will propose this to our company since I know Streak will help us in driving great ROI, and client engagements.

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2020

Everything for free

We were looking for email tracking. Categorising emails based on conversations. Only thing is streak would integrate every email of the customer in a single thread. Though it is a great advantage, sometimes the feature has downsides too. We need to sit and pre edit and then send email to our customer.

PROS

It's very difficult to get any tool for free and streak does it with no strings attached. Now you can easily track emails and send attachments via streak. Best part of streak being you can integrate it with gmail and easily classify them. The eye icon is exciting and turns green when a person has opened his or her email. I like the fact you can categoris data.

CONS

It occupies entire Gmail. UI can be a bit better. Like I need to scroll to see how many opens have been made by clicking the eye icon. No other cons so far.

Reason for choosing Streak

We were only looking at free tools as we did not have a budget. Streak came as a blessing in disguise. It was suggested by another colleague.

Reasons for switching to Streak

Looked at a free crm tool to track emails and also integrate my customers emails and not just look at Gmail separately and track customer conversation and data in a different window.

Aldo

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed November 2020

Support INEXISTENT

We are on a paid "Pro" plan and spend over 5.000USD per year for Streak. We are not talking the free plan - for free is a good tool (but limited to personal use and basic features). Probably all the good reviews come from free users. We are cloud software developers, so understand the technicalities and if we raise a question is always well described. But we NEVER get a competent answer, in the last case it took 13 days and three nonsense one-line semi-automatic reply to discover that the Streak "support" person did not even know that streak.readme.io is not just documentation to read, but is supposed to be interactive, you can test your API there, but it does not work and they don't bother. You can test this yourself, just try to use streak.readme.io...

PROS

easy to use and setup, integration with Gmail, but it' a toy

CONS

Support is completely inexistent, they do not answer AT ALL or send canned answers without any brain in them. We are on a paid Pro plan and we have been consistently experiencing this problem for one year. Going to appoint a lawyer to get our money back.

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Bart

Verified reviewer

Market Research, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed September 2020

Live in gmail all day? This is the tool for you

Used it for over 2 years and absolutely loved it. The fact that I needed a more powerfull solution beyond tracking mails towards deal flow follow-up, chat embeds, forms etc made us look for a total solution. As a starter however, the solution was just fine.

PROS

1) Gmail first... Activate the plugin and it just works, right where you need it: inside Gmail. Not having to move between windows or different tools makes it a big benefit to use Streak over others. It works with labels, provides direct & clear insights in your mailbox. 2) Collaboration... in gmail We used Streak as a team. Sharing is easy as all mails are shared over 'boxes'.

CONS

1) lack of an evenly good mobile solution They have an app that 'works', but it is not at the same level as their desktop gmail experience. 2) lack of featuers No sequences were the major reason to stop using Streak.

Reason for choosing Streak

We now use Hubspot, but back then it was too feature-packed. Salesflare was back then less integrated with gmail, so we opted for Streak.