--- title: "Sugar Market Software Reviews, Demo & Pricing - 2026" description: "Review of Sugar Market Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/marketing/sugarmarket-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Lead Generation Software](https://www.softwareadvice.com/marketing/lead-generation-comparison/) / Sugar Market Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/email-marketing/sugarmarket-profile/alternatives/) # Sugar Market Review From $1,000/month 1 plan Wondering if Sugar Market is right for your organization? Our Lead Generation Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Sugar Market 4.1 [(63)](https://www.softwareadvice.com/email-marketing/sugarmarket-profile/#reviews) Pricing Starting at $1,000.00 usage based per month ### About Sugar Market Sugar Market (previously Salesfusion) focuses on what matters most to marketers — streamlining campaign creation, understanding engagement, improving conversions and driving more revenue. Attract traffic to your website using SEM, SEO and social media tools and then track their digital activities with a buyer journey view. Capture leads by creating conversion-focused landing pages and forms in minutes and construct engaging emails using templates, drag-and-drop builders or code. Multi-step nurture campaigns and sophisticated lead scoring models help you to qualify leads which can automatically be sent to Sales via native CRM integrations with the most commonly used CRMs. Sugar Market is the intuitive, all-you-need marketing automation solution built to work for you. Wondering if Sugar Market is right for your organization? Our Lead Generation Software selection experts can help you in 15 minutes or less. ## Sugar Market User Interface ## Popular Sugar Market Alternatives Main Product Sugar Market 4.1 [(63)](https://www.softwareadvice.com/email-marketing/sugarmarket-profile/#reviews) Ratings Breakdown - 3.98Ease of use - 3.89Value for money - 4.43Customer support - 3.91Functionality Pricing Starting at $1000.00 per month Get Price Alternative Product [Omnisend](https://www.softwareadvice.com/marketing/omnisend-profile/) 4.7 [(836)](https://www.softwareadvice.com/marketing/omnisend-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.50Value for money - 4.65Customer support - 4.50Functionality Pricing Starting at $16.00 per month Get Price Alternative Product [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/) 4.6 [(910)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.70Value for money - 4.80Customer support - 4.59Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Marketo Engage](https://www.softwareadvice.com/marketing/marketo-profile/) 4.3 [(714)](https://www.softwareadvice.com/marketing/marketo-profile/reviews/) Ratings Breakdown - 3.82Ease of use - 3.85Value for money - 3.95Customer support - 4.28Functionality Pricing Available upon request Get Price Alternative Product [Act-On](https://www.softwareadvice.com/marketing/act-on-profile/) 4.3 [(258)](https://www.softwareadvice.com/marketing/act-on-profile/reviews/) Ratings Breakdown - 4.09Ease of use - 3.88Value for money - 4.25Customer support - 4.07Functionality Pricing Starting at $900.00 per month Get Price Alternative Product [Spotler CRM](https://www.softwareadvice.com/crm/really-simple-systems-profile/) 4.5 [(453)](https://www.softwareadvice.com/crm/really-simple-systems-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.54Value for money - 4.59Customer support - 4.21Functionality Pricing Starting at $17.00 per month Get Price ## Sugar Market Pricing and Plans Starting price: $1,000.00 per month Free Trial Free Version Sugar Market $1,000.00 usage based, per month Plan includes: - Phone Support and 4 Support-Authorized Contacts - Unlimited Emails and Landing Pages - Unlimited Users Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Sugar Market Features - Popular features found in Lead Generation Campaign Management CRM Data Import/Export Landing Pages/Web Forms Lead Nurturing Lead Qualification Lead Segmentation Lead Verification/Validation Pipeline Management Reporting & Statistics - More features of Sugar Market A/B Testing Activity Tracking Autoresponders Candidate Management CAN-SPAM Compliance Channel Management Contact Database Contact Management Conversion Tracking Customer Surveys Customizable CTAs Customizable Fields Drip Campaigns Dynamic Content Email Campaign Management Email Marketing Event Triggered Actions Generative AI Image Library Lead Capture Lead Engagement Lead Generation Lead Management Lead Notifications Lead Scoring List Management Marketing Automation Marketing Calendar Mobile Optimization Multi-Campaign Multi-Channel Marketing Multivariate Testing Performance Metrics Personalization Prospecting Tools Reporting/Analytics ROI Tracking Sales Analytics Search Marketing Segmentation Self Service Portal Social Marketing Social Media Integration Subscriber Management Template Management Website Visitor Tracking Workflow Management WYSIWYG Editor ## Sugar Market Integrations Salesforce Sales Cloud Integration rated undefined from -1 review Infor CRM Integration rated undefined from -1 review Sage CRM Integration rated undefined from -1 review SugarCRM Integration rated undefined from -1 review Bullhorn Integration rated undefined from -1 review ProNavigator Integration rated undefined from -1 review ## Sugar Market User Reviews ## Sugar Market customer ratings - Overall rating: 4.1/5 - Total reviews: 63 ### Rating distribution - 5 stars: 22 reviews (35%) - 4 stars: 30 reviews (48%) - 3 stars: 8 reviews (13%) - 2 stars: 3 reviews (5%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.0/5 - Value for money: 3.9/5 - Customer support: 4.4/5 - Functionality: 3.9/5 --- Have you used Sugar Market and would like to share your experience with others? ### Fully-featured marketing automation software, but some areas need improvement - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We reduced our marketing costs without losing any features our previous software had. However, we now spend more time organizing webinars as that module is deprecated and too complex to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Unlike other marketing automation software, Sugar Market has a single pricing plan at a competitive cost. Its CRM integration is also more streamlined that other competitors. #### Cons Some areas haven't been improved upon in a while (such as webinar management) and can be overwhelming for less technical marketers. UX can also use some improvement even in areas where the UI has been updated. --- ### Powerful Tool for Power Users - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SalesFusion handles the demanding tasks we need it to but there is a bit of a learning curve involved. The interface seems to be designed purely to accomplish the tasks it needs to with the User Interface taking a backseat. This is fine for those who have more complex marketing tasks to complete but maybe not for the average consumer. I will say, however, they are working hard to make the interface more user-friendly and easy to use. In the 3 years I have personally been using the software they have added many new "drag and drop" features which have made things much easier. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Support is helpful. Constantly working on improvements. Can accomplish complex tasks. #### Cons Too many layers to the interface. Not the most user-friendly. --- ### It is never their fault - Overall rating: 3/5 - Reviewer: Ashley A. - Industry: Information Technology and Services - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had many issues when it comes to this software. Their CRM is unable to search duplicates. It does communicate with my other software but it does not update properly. I have had emails sent out at 3 am because my user profile went from EST to some random time zone. I put multiple requests in the have this resolved but it was changed back with out a reason for it being changed in the first place. Emails scheduled for a nurture have just sent out prior to their scheduled release date. When I put a ticket in it was pushed off. I have gone weeks without a response from their support team and not a single time have they took responsibility. They like to blame Microsoft Dynamics or the user rather than take responsibility for their product. Their new user interface has made interactions improve but their customer service is still sub par. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Cons Horrible customer support and frequent malfunctions --- ### One year in - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The onboarding training process was very thorough and I refer back to those videos often. Once I got hands on, everything was pretty user-friendly, but once in a while things don't work when they should work (have to be deleted and readded and then it works). #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like the ease of use for certain parts of the system - the landing page builder and the nurture campaign flow come first to mind. #### Cons I don't like that the different pieces of the system don't match each other (email builder vs landing page builder). And that they don't always work together (event module doesn't play nice with everything). --- ### Great Value, - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are using Salesfusion to gain visibility into lead behavior and funneling leads to sales. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The software is feature-rich. The team is focused on delivering new features and functionality regularly. #### Cons More attention needs to be paid to the upgrade/improvement of existing features to align with a marketer's day-to-day tasks. (This seems to be a priority in 2019 however) --- ### Easy-to-use platform with small hiccups - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Salesfusion is incredibly easy to use. Unlike other, more sophisticated email automation tools, Salesfusion is surprisingly intuitive with drag-and-drop email functionality and integration with CRM tools. The platform is straight-forward and clean, and the service requests we've made are typically handled quickly and professionally. #### Cons Compared to other tools, Salesfusion is fairly basic. We've had a number of instances where the platform is down and our account reps aren't able to give us a reason as to why. Those instances have occasionally had an impact on our operations, but generally, the platform has many more positives than negatives for us. --- ### Great Customer Service - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The platform is really easy to use. Any question or issue I've run into has been quickly solved by the support team. They are easy to access via phone, chat, or email. #### Cons The only feature I'm currently missing is an easier way to send an HTML email that appears to be text-only. --- ### Salesfusion Excellent Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Semiconductors - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive with quick and accurate support from dedicated team #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and understand Helps to track efficiently #### Cons Everything is perfect . Only needs some video tutorials for quick guide on using the software. --- ### Amazing product for email campaigns! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great product and wonderful customer support team...their Salesfusion University class is amazing! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use for this software and the high level of customer support and responsiveness make this a must-have product for any business! #### Cons It can take awhile to get the hang of at first but with continued use and insights from their support team, it is a worthwhile investment. --- ### Great for emails - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Machinery - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been very positive. We get great analytics out of this program, and great customer support! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The email builder is easy to use and automatically optimizes for mobile. The integration between Salesfusion and our CRM has increased the communication and clarity between marketing and sales. #### Cons I have experienced occasional slowness and trouble uploading images and distribution lists. --- Showing 1 - 10 of 63 Reviews Load More Reviews ## Other Top Recommended Lead Generation Software [FloStack](https://www.softwareadvice.com/marketing/flostack-profile/) **0.0** (0) Recently recommended **9** times [CASTANET](https://www.softwareadvice.com/marketing/castanet-profile/) **5.0** (4) Recently recommended **7** times [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6251) Recently recommended **4** times [Gather](https://www.softwareadvice.com/product/104580-Gather/) **4.8** (19) Recently recommended **2** times Stuck Between Options? Our experts can help you compare Sugar Market with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice