About Survey Anyplace

Survey Anyplace is a cloud-based survey solution for customer service, marketing and sales professionals in businesses across various industries. Features include a quiz builder, assessment tools, on-page widgets and multi-user management. Users can create surveys that include various types of question logic, image choice surveys, smily ratings and more. Assessment components include variable scores per answer, personalized survey results and animated gauges to indicate final scores. Users can also generate custom reports, share them publicly or privately, set up real-time presentations and export them to PDF or Excel. Survey Anyplace offers an offline mode and multilingual support, as well as customization tools such as a color selector and a library of pre-b...

Survey Anyplace Pricing

Basic plan: FREE, 20 responses/month Essential plan: $39/month, 400 responses/month - $399 Annually Professional plan: $59/month 2000 responses/month - $599 Annually Enterprise plan: On request, 5000+ responses/month, multi-user ReportR plan: On request

Starting price: 

$33.00 per month

Free trial: 

Available

Free version: 

Available

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Survey Anyplace User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 179 reviews

User Profile

David

LiveAgent

Verified reviewer

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2019

Great survey tool, 100% recommended

We started with primitive surveys like checkbox's and other very simple ones. After exploring SurveyAnyplace, our surveys became more complex, providing more value to us.

Pros

Survey Anyplace is the perfect survey solution, has more features than Survey Monkey or Typeform combined, the user interface is very easy to understand and navigate and help is always available in multiple forms. The possibility of downloading a custom PDF report for our respondents after taking a questionnaire is a gem that you can't find anywhere else in the survey software/assessment software space.

Cons

I haven't had any particular problems with the product yet, unlike with buggy competitors, survey anyplace seems to have their product well maintained.

Reasons for choosing Survey Anyplace

More complex feature set and better price. Very easy to use.

Reasons for switching to Survey Anyplace

Buggy and expensive, lack of features

Katherine

Integrative Inquiry

Verified reviewer

Company size: 2-10 employees

Industry: Management Consulting

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

3

Value for money

3

Customer support

4

Functionality

5

Reviewed May 2021

Great customizable tool

this has helped me expand my services and provide something unique in my field. It's a great investment for my business.

Pros

has a wide range of customization available. customer service are real people you can connect to who can help achieve what you are looking for.

Cons

It's really hard to achieve the customization possible without the additional paid support of the tech team. This takes substantially more time and costs a fair bit, so the initial payment is not an accurate reflection of what the whole process will cost. That said, I have a very complex project. For simpler needs this is much easier. and at the end of the day, you get what you need.

Reasons for choosing Survey Anyplace

Survey anyplace is really the only game out there in terms of what they offer. the reporting function to help analyze the data is a huge leap ahead of what other competitors offer.

User Profile

Rachel

Truth Matters Ministries

Verified reviewer

Company size: 2-10 employees

Industry: Religious Institutions

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Value for money

3

Functionality

3

Reviewed July 2021

Good survey tool. Not for highly complex assessments

Pros

Survey Anyplace has a relatively easy to use and understand interface, allowing for quick learning and survey design.

Cons

Sometimes the designs looked a little static/corporate and not as fun as desired. The most negative aspect was that it wasn't able to handle the complex calculations we required for our assessment survey. Thus we didn't end up keeping our subscription.

Reasons for switching to Survey Anyplace

We switched because typeform also wasn't able to provide the complex calculations for our assessment...we thought that survey anyplace would, but it turns out it either required a *much* more expensive paid plan, or was entirely impossible. So we did switch, but we will switch back to typeform for our regular/non complex surveys, and find another solution for our assessment survey.

Heather

Duggal Visual Solutions

Verified reviewer

Time used: Free Trial

Review Source: Capterra

Ease-of-use

2

Value for money

2

Customer support

1

Functionality

1

Reviewed October 2016

Disappointed

I was originally excited to find the software as it allowed for offline collection. Set up was easy but once we started collecting information everything fell apart. I spent over 6 hours trying to get a hold of someone on their chat (as there is no other way to get a hold of someone) and then another long period of time (when up against hard deadlines) to get issues and questions resolved. After the first issue was cleared up (after a couple days) there was some sort of update ran that cause us to have to reset the entire app midway through our show (causing us a lot of stress). We didn't feel that Survey Anyplace was at all sorry about the amount of extra work and money it cost us. We had to expedite a new ipad to set up their app again (plus travel to and from our tradeshow), we had to have key management spend a lot of time trying to handle the issue with them, and had a large amount of angry customers during the few hours at the show we were no longer able to collect information (they were angry as each person we collected had a chance to win a prize). This cost us business and made the company look bad. The software looked nice but not worth the time of money so I would not recommend it.

Response from Survey Anyplace

Hi Heather, I am very sorry to hear that you are not satisfied. For offline response collection, the successful operation of our app is dependent of a number of factors such as the cache & private browsing settings and the version of the browser. These critical factors were not sufficiently communicated to you. Given the impact that this can have, we have adapted our documentation and we will make sure to communicate this very clearly to future users. As for the issue resolution, we try our best to solve issues within the shortest time - I understood your issue was solved 3 hours after its discovery. It is true that we do not foresee 24/7 real-time support in our standard plans. In our experience, the level of support that we provide is sufficient for most users. That being said, a 24/7 hotline is certainly a specific support option for us to consider in the future, for users who need real-time support during trade shows or events. Wishing you all the best, Stefan (CEO)

Replied October 2016

Tor-Erik

Labs.

Verified reviewer

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed May 2021

A comprehensive Survey tool

We use the Report-R version as a plattform to build our maturity assessments. Its easy to use and it have great functionality to build simple to comprehensive questionares of different types. The Report-R PDF-solution is used to give our clients personalized feedback in a nice design. The service from Survey Anyplace is very good and really quick. We give our warmest recommendations!

Pros

The product is very easy to use and have a rich set of functionality. The Report R- solution is impressive The service is really quick It s a very good foundation to make a assessment tool.

Cons

A few of the most advanced functions has errors.

Reasons for choosing Survey Anyplace

The PDF-generation tool and fantastic service.

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