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Swat.io

Swat.io

RATING:

4.0

(2)
Overview
Reviews

About Swat.io

Swat.io is a cloud-based social media management tool designed to help medium to large enterprises manage and track workflows, conversations, client details, leads and more. Features include sentiment analysis, editorial planning, social media publishing, task automation and more. Swat.io offers an integrated customer relationship management module which enables businesses to analyze clients’ information across all social media platforms and track their interactions with the brand. Its social media management functionality allows users to monitor and manage schedules, publishing activities, brand and product mention from a centralized editorial calendar, improving customer satisfaction. Additionally, it comes with query builder capabilities which let users modify s...

Swat.io Pricing

Starting at €35/month. Final pricing depends on the plan, number of social media channels and number of users. Visit <a href="https://swat.io/en/pricing">Swat.io’s website</a> for more information.

Starting price: 

€35.00 per month

Free trial: 

Available

Free version: 

Not Available

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Swat.io Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

3.5

Value for money

5

Functionality

4

Most Helpful Reviews for Swat.io

2 Reviews

Sima

Health, Wellness and Fitness, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Solides Social Media Management Tool

Insgesamt solides SMM Tool, das für jede Art von Unternehmen nützlich ist

PROS

- Einfache Handhabung, kein Training notwendig - Inkl. Postfachverwaltung - Ticketsystem - Posts sind schnell und flexibel anpassbar - Guter Support

CONS

- Relativ häufig Bugs - Einige Dateiformate werden nicht akzeptiert - Kommentare/Erwähnungen werden nicht angezeigt, wenn die Verantwortlichkeit nicht geändert wird (wird leicht vergessen)

Verena

Medical Devices, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed April 2023

Einfache Handhabung aber automatisiertes Posten teilweise nicht möglich

Tolles Tool für wenige, einfache Accountverwaltung, jedoch bei Multichannel-Management mit evtl. auch globalen Accounts kommt SWAT.io an seine Grenzen

PROS

Arbeitsprozess mit anderen Personen, Visualisierung des Kalenders, gute Übersicht

CONS

Probleme bei globalen Accounts und automatischem Veröffentlichen, Posting- bzw. Bewerbungseinstellungen müssen teilweise manuell auch nochmal am Kanal selbst vorgenommen werden