About Tableau

Tableau is an integrated business intelligence (BI) and analytics solution that helps to analyze key business data and generate meaningful insights. The solution helps businesses to collect data from multiple source points such as SQL databases, spreadsheets, cloud apps like Google Analytics and Salesforce to create a collective dataset. Tableau's live visual analytics and interactive dashboard allow slicing & dicing datasets for generating relevant insights and exploring new opportunities. Users can create interactive maps and analyze data across regions, territories, demographics and more. Tableau helps to create a narrative story of the data analysis with interactive visualizations that can be shared with their audience. Tableau can be customized to serve a...
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Tableau User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4.5

Showing 1 - 5 of 1,527 reviews

Thomas

Company size: 51-200 employees

Industry: Media Production

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

August 2021

A premium option at a premium price point

User Profile

Shishir

Verified reviewer

Company size: 501-1,000 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

June 2019

Excellent tool for Data Visualization with simplicity

I have worked on domains like Telecom and Network where in I have been using Tableau. Its really liked by senior management as it shows each and every bit very clearly to relevant stake holders. For example, Marketing head likes region wise revenue sale dashboard which gives region/sales manager/product wise sale.

Pros

There are many features which lot of users would have liked:- 1. Connection to almost all database 2. Many types of Charts can be created including Sankey, Doughnut, Maps etc. 3. Its has the feature of data blending and data extraction 4. Dashboards can be viewed on multiple devices like tablet, mobile and laptops. 5. Its really fast while drilling down or filtering out from any dashboard.

Cons

Its a bit expensive tool as compared to other data visualization tools however its a value for money.

Reasons for choosing Tableau

There were multiple check points before choosing Tableau:- 1. We refereed Gartner quadrant which showcased good image of tableau. 2. Reviews taken from friends who are working in other organisation. 3. Some POCs developed on Trail version of Tableau

Reasons for switching to Tableau

It was a organisation demand however but as and when I started working on Tableau, I really liked working on it.

User Profile

Paul

Verified reviewer

Company size: 501-1,000 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2021

Best looking data analyst tool

Extremely happy with Tableau. Compared to other tools like PowerBI or Qlik, Tableau is far ahead, and improving all the time. Going forward, as the products are now, I can't imagine choosing any other.

Pros

Tableau Desktop absolutely produces the cleanest and most intuitive reports of any software like it. The learning curve for basic functionality is short and the online resources for deeper dives are plentiful.

Cons

Reports distribution in Tableau Desktop is clunky and connecting to SharePoint or similar distribution tools are too difficult to setup without professional IT assistance. Tableau Prep is still in early stages of development. Some Flows take much too long for what shouldn't be so challenging an operation.

Reasons for switching to Tableau

Better, more intuitive functionality. Cleaner aesthetic.

Cary

Company size: 5,001-10,000 employees

Industry: Consumer Goods

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Tableau made my pile of numbers into a story about my customers.

I have learned a lot about data analysis through the tableau learning site. Customer support is great.

Pros

The data can be manipulated in so many ways. Instantly, you get a view of the numbers that makes sense.

Cons

If your data source is not clean, it may take a while to get it to import.

Reasons for switching to Tableau

Excel is an excellent spreadsheet. It is not meant for analytics.

Aurel

Company size: 51-200 employees

Industry: Computer Hardware

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

August 2020

Aggressive onboarding, false statements. Not customer-oriented.

We were on 30 days trial. The trial was about to expire but things didn't work correctly. Tableaus aggressive onboarding team made me sign for a one-year contract anyway. They promised to support us until everything works. But that did not happen. So I talked to them. Someone seemed to understand and said, he'd cancel the invoice and give us another trial and hopes, thins will work. After a few months, it worked indeed. So we purchased again. But: we never got a license even we already paid. Statement: the old invoice needs to be paid. So although we have a written confirmation, that the invoice is cancelled, tableau didn't cancel and now we have no money and no license. Very sad company. The product might be great but the philosophy horrible.

Pros

Once you have your data ready in a way, tableau is able to connect, it's an easy to use tool.

Cons

There's supposed to be a web data connector between Filemaker and tableau. This is not working. Tableau sales representative do not care about it.

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