Textedly Software

4.70 / 5 (312)

Our advisors have recommended this product 1 time in the last 30 days

About Textedly

Textedly is a cloud-based SMS marketing tool for businesses of all sizes.

The system offers mass group texting, text scheduling and customizable auto replies. Users can send texts over 300 characters long. The system also offers a link-shrinking feature to minimize the number of characters taken up by hyperlinks.

Textedly automatically gathers city, state and zipcode information for each subscriber. Users can also access analytics such as subscriber timestamps, activity, user history and other performance metrics. Incoming messages are free, and there is no limit to the number of subscribers Textedly users may have.

Textedly is priced on a per-month subscription basis.


Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

310 Reviews of Textedly

Average User Ratings

Overall

4.70 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(250)

250

4 stars

(43)

43

3 stars

(11)

11

2 stars

(3)

3

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 310 results

April 2019

Scott from The Bubble Works Carwash

Company Size: 2-10 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Great Product!!

I needed an easy to use and reliable text service! I read reviews of a lot of companies and settled on Textedly because of its ease of use and economic value. I have been using Textedly for a little over a year and highly recommend it!

Pros

The ease of use! The price is very nice!

Cons

None really! It took a little bit of time to get to know the interface.

October 2019

Christina from Shenandoah Valley Medical System

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

October 2019

a must have for multi-facility organizations

relaying operational changes and situational awareness in emergencies primary communication vehicle for early closures, relaying pertinent info on road closures to transport and field staff. All of these functions are easily accomplished in 2 minutes or less. This is a vital tool in our safety and emergency preparedness and management toolbox. Look forward to utilizing additional functions offered, but not yet explored in the software. We have 10 sites in 2 states and this tool allows the customization for each site.

Pros

Ease of use, reporting functions, useful for normal operations as well as emergency operational change information stream notification, ability to craft and store common communication templates, easy navigation using the dashboard even for first time users.

Cons

doesn't make coffee but I guess I can live with that

Reasons for Choosing Textedly

moved to Textedly instead of relying on call down trees

April 2019

John from John Hunter Services, Corp

Company Size: 1 employee

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2019

Textedly is reliable, easy, and a good value

Except for one sign in glitch, earlier this year, their tech support has been fabulous. They have a personalized business approach to their customers. I don't feel like I'm interfacing with some outsourced tech support halfway around the world.

Pros

It allows me to send out 400 plus texts to our sports league in a matter of seconds. It's reliable. It's easy to add new participants, without a long barrier of entry for the new participants. It is a substantially lower cost than its competition.

Cons

Once entered as a contact, a participant can't change a phone number without you having to delete the entire contact and re-entering from scratch. I would like to see some edit capability in the phone number field, if all the other information stays constant.

April 2017

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

April 2017

The most important feature doesn't work

Pros

When I purchase something (demo or otherwise) for possible consideration, I simply want it to work, even in demo mode. Went through the process of signing on and spent most of the evening trying to figure out how to upload a simple contact(s) list. No button to do that anywhere. I would like to purchase a sms marketing plan that allows me to upload an already established list and simply will not start from scratch. EXtexting, (not happy with them, but at least they allow you to upload a list. Bottom line, when I want something online I want it to work with ease and no headaches. My search continues fro a company that I can do business with

Cons

When I purchase something (demo or otherwise) for possible consideration, I simply want it to work, even in demo mode. Went through the process of signing on and spent most of the evening trying to figure out how to upload a simple contact(s) list. No button to do that anywhere. I would like to purchase a sms marketing plan that allows me to upload an already established list and simply will not start from scratch. EXtexting, (not happy with them, but at least they allow you to upload a list. Bottom line, when I want something online I want it to work with ease and no headaches. My search continues fro a company that I can do business with

December 2019

Matt from Renoun Creative

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

It's the one I chose for a reason

Quite good. They were very helpful early on. Since then, it's been an easy platform to use.

Pros

The customer support was great during my research. They promptly answered my questions, even anticipating future considerations.

Cons

There's really not much I don't like. I suppose the layout of the platform itself could be a little better, but that's just personal preference.

Reasons for Choosing Textedly

The customer support answered all of my questions quickly.