Textedly

RATING:

4.5

(349)

About Textedly

Textedly is a cloud-based SMS marketing tool for businesses of all sizes. The system offers mass group texting, text scheduling and customizable auto replies. Users can send texts over 300 characters long. The system also offers a link-shrinking feature to minimize the number of characters taken up by hyperlinks. Textedly automatically gathers city, state and zipcode information for each subscriber. Users can also access analytics such as subscriber timestamps, activity, user history and other performance metrics. Incoming messages are free, and there is no limit to the number of subscribers Textedly users may have. Textedly is priced on a per-month subscription basis.

Textedly Pricing

After a free 14 day trial, monthly plans start at $24 per month and scale up based on business needs. Textedly offers the following texting options: $24 per month: includes 1 keyword, and 1,000 outbound text messages. $39 per month: includes 2 keywords, and 2,000 outbound text messages. $50 per month: includes 3 keywords, and 3,500 outbound text messages. $70 per month: includes 4 keywords, and 5,000 outbound text messages. $140 per month: includes 6 keywords, and 10,000 outbound text messages. $210 per month: includes 7 keywords, and 15,000 outbound text messages. $350 per month: includes 10 keywords, and 25,000 outbound text messages. All inbound text messaging are free! Pricing continues to scale based on number of keywords and text messaged, up to: $2,800 per month: includes 50 keywords, and 200,000 outbound text messages. Textedly also offers annual plans. By paying for the entire year, you will get 20% more text messages each and every month.

Starting price: 

$38.00 per month

Free trial: 

Available

Free version: 

Available

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Textedly Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Textedly

1 - 5 of 347 Reviews

Emily

Non-Profit Organization Management, 2 - 10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2022

Great Resource

User Profile

Ibrahim

Verified reviewer

Education Management, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

Awesome service for text message

The textedly web text message service is very awesome and it is above my overall expectations.

PROS

Easy to text anyone on your subscriber list. Cheapest text messages services. Quick customer support.

CONS

When you erase any subscriber you cant send them a message until they reenroll by themselves.

Matt

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

It's the one I chose for a reason

Quite good. They were very helpful early on. Since then, it's been an easy platform to use.

PROS

The customer support was great during my research. They promptly answered my questions, even anticipating future considerations.

CONS

There's really not much I don't like. I suppose the layout of the platform itself could be a little better, but that's just personal preference.

Reason for choosing Textedly

The customer support answered all of my questions quickly.

Sasha

Sports, 501-1,000 employees

Used weekly for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed April 2022

Giving 2 stars for lack of flexibility for customers.

Good price for messages, but not good service for companies who sending SMS to new monthly, fresh and updated lists of customers.

PROS

I like the price for the service and i`m impressed with a delivery rate. Good job!

CONS

-Problem is you need to pay for keywords that you are not going to use in the next month. For example: I have a fresh list of customers every month and i need to create new keywords with new lists attached to them, but.....as per Textedly advise if "i remove a subscriber from a keyword, there is no way to resubscribe them on your end, even if you create a new keyword" and "We do not recommend deleting your keyword as it will delete all of your message data. It is best to keep your data in the event you are involved in a Telephone Consumer Protection Act (TCPA) legal matter. Penalties are $500 to $1,500 for each text message violation that you sent". So, why customer needs to pay for keywords he will never use in the future?. -Another difficulty for me was a lack of simplicity of platform usage and i need to communicate with a customer service and wait for the answer in order to solve technical issues or receive answers on my questions which i couldn`t find in QA section of Textedly.

Reasons for switching to Textedly

Because of delivery rate of EZ Texting lowered to 50% and i had almost every time 50% bounced messages. Very sad-it was my favorite platform and i`ve been in EZ Texting for a long time.

Nikola

Non-Profit Organization Management, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2021

A bit too expensive for my needs

PROS

It's great that users can try the product on a free trial (no card required).

CONS

I have limited credits that come with the purchase, I'd prefer to pay as I go.

Reason for choosing Textedly

I just wanted to try the product on a free trial.