---
title: "Textedly Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Textedly. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Textedly is a good fit for you!"
source_url: "https://www.softwareadvice.com/marketing/textedly-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Textedly Reviews

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# Textedly User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 352

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.4/5
- Value for money: 4.5/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 264 reviews (75%)
- 4 stars: 51 reviews (14%)
- 3 stars: 14 reviews (4%)
- 2 stars: 7 reviews (2%)
- 1 star: 16 reviews (5%)

### Most mentioned pros

- It was fun and exciting to be able to send bulk text messages to customers all at one time.
- I enjoy Textedly and the ease of its use, customer support has been very responsive although sometimes I have gotten conflicting information, overall it is an easy system to navigate.
- The convenience of not having to send manual texts

### Most mentioned cons

- Not ideal for: Those who need a full CRM or email marketing suite.
- It's irritating because had I known the service was going to be useless until whenever they decide to approve my access, I would have chosen a competitor.
- They won't allow you to cancel only within a narrow window, and continue charging you despite requesting cancellation.

## Textedly customer reviews

Showing reviews 1-25 of 352 (page 1).

### Great Tool for Texting

- Overall rating: 5/5
- Reviewer: Dave K.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great product, easy to use, good customer support

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to set up and use. Importing subscribers is easy.

#### Cons

using previous messages - need a better way to copy and reuse.

---

### Tried the rest, Textedly is the best

- Overall rating: 5/5
- Reviewer: Johnny C.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It solved a major problem within our organization. We now have internal communication.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Full functionality! Works extremely well for mass text marketing and communication.

#### Cons

It works well in every facet. No complaints.

---

### Loving It

- Overall rating: 5/5
- Reviewer: Ingrid B.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: October 2019
- Review source details: This review was submitted organically. No incentive was offered

Being able to market to my audience directly

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love being able to text customers directly to their phones. It allows for direct contact. A Cost Effective, Personal Marketing Tool In A Social Media World

#### Cons

I wish I had a few more characters, the "Text STOP to End" takes up quite a few

---

### Good, not great, Solid for Mass Texts

- Overall rating: 4/5
- Reviewer: Evan L.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

It was relatively easy to use and loved that you could send a test text to yourself. We used it for sending out important news articles as soon as they were published during the peaks of Covid to keep people informed. Worked well for instant communication.

#### Cons

It didn't have a ton of features for the monthly price. There are also not any mobile apps - always required you to login on a desktop.

---

### The Only Guarantee My Customers See!

- Overall rating: 5/5
- Reviewer: Stacy Lynn H.
- Verified reviewer: Yes
- Industry: Media Production
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: September 2018
- Review source details: This review was submitted organically. No incentive was offered

The reason I chose Textedly is because I was looking for an affordable option to communicate with my followers while being on a very small budget. Textedly is exactly what I need without a ton of bells and whistles. I love the service and my customer engagement has increased greatly!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that the software is very easy to use and that I can see my results immediately when a message is delivered.

#### Cons

I don't like that there isn't a separate mobile app that I can use with the software. Even though you can use it through your browser, it's not the same.

---

### If you work in the US, do not hire virtual assistants outside

- Overall rating: 3/5
- Reviewer: Manuel D.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: May 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I can not understand how a website for communicating with people, ban other countries IP. I receive like 5 phone calls and messages from people in india. If you call customer support of ANY big or small company you will be talking with somebody outside the US. How can they possibly think on forbid the access to this website from a country like Mexico! I am pretty sure we all have a foreign assistant for marketing. Not this way textedly, not this way.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Easy to use, works very good. Good prices

#### Cons

It is incredible that they banned Mexico IP and who know how many more. You cant have external users to help you because of this ban.

---

### From day one we have been impressed with Textedly.

- Overall rating: 5/5
- Reviewer: Jerry B.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2018
- Review source details: This review was submitted organically. No incentive was offered

Marketing is never an easy thing to contend with. With Textedly I can give our prospects that one last chance to commit without being intrusive. we have had great results thus far and are pleased with the Textedly service team.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

They are continuing to grow there features on a regular bases. the price is more than right and the value is beyond wonderful.

#### Cons

So far it has been hard to find one. We critique our services hard, Textedly has met and exceeded all of our needs and want with there service.

---

### Interesting marketing tool

- Overall rating: 4/5
- Reviewer: Dagmara S.
- Verified reviewer: Yes
- Industry: Market Research
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I love the idea of mass group texting to your customers and the way how easy you can text scheduling. It's pretty innovative and it's good to use it in mobile-centered marketing era when digital advertising is getting so crowded. A good way to remind your customers about the update in the software or app they use. Analytics are also very robust!

#### Cons

Not much, I really like it. If they won't get too expensive I keep using it.

---

### Textedly is at the top for SMS marketing for multiple reasons.

- Overall rating: 5/5
- Reviewer: Jared L.
- Verified reviewer: Yes
- Industry: Retail
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: April 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very happy with the web-based UI. It's just so easy and satisfying to use. One of the surprising things is that Textedly is for everybody. There are so many applications you can use it for besides marketing your business. For example, if your hosting an event and you want an easy way to keep people up to date with event details/happenings then use Textedly - you will love it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

I didn't feel overwhelmed being completely new to SMS-based marketing. The web-based UI is easy to use and the pricing iss low-cost compared to my own competitor research. You will notice that most people gravitate towards Textedly because they offer the same and more features than similar marketing apps.

#### Cons

I really wish that they had a iOS app available for iPhone and iPad users. I can asssume this is something to be available soon though.

---

### Great Value, Service, and it works!

- Overall rating: 4/5
- Reviewer: Bret B.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: May 2018
- Review source details: This review was submitted organically. No incentive was offered

Time saving

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Simple interface. Clear display of primary data. Return of incoming text messages allows query of end users for voting, and/or data collection. I'm using the service to target multiple groups of current members in our American Legion Post. In the post, we have Regular, Auxiliary, Riders and Sons that are involved in unique/different aspects of service to the community. Additionally we have a large group of regular Bingo attendees. Outreach to these members let's keeps them informed of updates in a simple to manage method.

#### Cons

Restrictive filtering needs work to allow finer detail of targeted subscribers. System allows filtering for simple text only, no 'or', 'and' or 'not' statements.

---

### Excellent Program for Ease of Use

- Overall rating: 5/5
- Reviewer: Celeste S.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

Good. The tech. support was very helpful.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use! No software to learn, no long videos to watch, it was simple to understand.

#### Cons

It took a while to get the ph# verified to use and get it approved.

#### Reasons for choosing Textedly

Price was the biggest factor of my decision.

---

### One of the best sms texting and marketing services

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 51-200 employees
- Product usage: Used other for more than 2 years
- Reviewed: February 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We’ve had an excellent experience with textedly and have come to trust them over the years we’ve used them for our important group communications.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how reliable and easy to use Textedly’s web dashboard is. Things are well though out and easy to find. The feature set has everything we need including the ability to bulk import, schedule messages, and even attach photos. It doesn’t require any of our end users to instal anything like WhatsApp and requires no special training for those receiving messages. We use it for group messaging large numbers of volunteers. The pricing is super fair and the customer service is excellent. I’ve compared textedly with a lot of other services in its range and by far I prefer and trust it for needs.

#### Cons

In order to bulk import textedly has to approve your account and it’s best you sign up with a domain email if you want to import via csv a list of contacts. However they do this in order to reduce the likelihood of getting their short code flagged as spam and this helps to ensure the reliability of sms messages getting delivered reliably. So in truth this is a positive thing. Just requires some manual verification to get approved for it. But customer service is fast to get it done. I’d suggest that maybe they could have someone available via email on the weekends who could enable this feature in case a user signs up late in the week and needs to enable the feature asap. But not a huge deal.

---

### Looking to switch after many years.

- Overall rating: 2/5
- Reviewer: Natalie C.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

I'm looking to switch. Textedly may look pretty but the customer service is slow, I've waited days for replies, missed more text message deadlines than I wished to have ever happen and it can be very glitchy. I'd love to find another product. I dread using this tool in order to find there's another problem someone can't help me solve until days later.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

It's decently easy to use some of the time.

#### Cons

When it's not easy to use, the support is LACKING. Taking days or hours to get back and not much help at times. For example: Last Friday, I went to send out a text, 144 characters using one text message, glitched and wouldn't let me send. Finally I cut my list in half hoping it would help. It sent, but it said it used two text messages ($200+ worth). I even personally received the message as one text message. It's been 3 days, it's now 3pm on Monday, I'm hoping one day someone will help me. The only person to write back said I should have used incognito and it was my fault... Other examples: You buy a "keyword" and in order to stop paying for that keyword you need to manually unsubscribe every single person on that list. Other nuances: If someone is subscribed to more than one keyword and you want to send a message, it will send the person the same text twice, the system can't identify if there's one person on two lists. Other problems: You send a photo and it looks fine in preview or test, and it will send the size of the tiniest thumbnail to your subscribers. Another: Sometimes the text system goes down.

---

### Textedly is reliable, easy, and a good value

- Overall rating: 5/5
- Reviewer: John H.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Except for one sign in glitch, earlier this year, their tech support has been fabulous. They have a personalized business approach to their customers. I don't feel like I'm interfacing with some outsourced tech support halfway around the world.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It allows me to send out 400 plus texts to our sports league in a matter of seconds. It's reliable. It's easy to add new participants, without a long barrier of entry for the new participants. It is a substantially lower cost than its competition.

#### Cons

Once entered as a contact, a participant can't change a phone number without you having to delete the entire contact and re-entering from scratch. I would like to see some edit capability in the phone number field, if all the other information stays constant.

---

### A great interface with a user centered functionality

- Overall rating: 5/5
- Reviewer: Michael A.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Recommended!! if you are looking for an effective an on-time solution for you message marketing campaigns.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We are always on the move so we need something which can be easily accessible and flexible. Textedly suits best for instant messaging. It gives us feasibility to send a proper format message so that our customer/clients gets the whole knowledge in a single message, thanks to Textedly. Along with mass messaging, we can schedule it as well for later days. Apart from all other functionality, Textedly has a great customer support, which adds more value to customer experience.

#### Cons

Satisfied with all the aspects, and so simple to operate, for the cons, there is nothing much but they can always bring something new, which solves the pain issues of email marketing, can have more options in "Filter". Other than that, Great Work Textedly Team!

---

### Buyer beware read the terms and conditions.

- Overall rating: 1/5
- Reviewer: Princess M.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: October 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Company lacks integrity and willingness to communicate.

#### Cons

Buyer beware in the instance that you or Textedly terminate the relationship. Textedly will deliberately block your business from accessing their client list. Also Textedly TERMS AND CONDITIONS SAY they will SELL YOUR CLIENT LIST.

---

### Missing Key Analytics

- Overall rating: 4/5
- Reviewer: Adri L.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 11-50 employees
- Product usage: Used weekly for free trial
- Reviewed: February 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Even though I didn't continue using this platform after my free trial, I still think it's a great option, especially for small businesses. The customer service is excellent. Their reps are friendly, fast, and effective communicators.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

It's very easy to get started with Textedly. You can quickly figure out how to import contacts, draft/schedule/send texts, etc within a matter of minutes. I found the dashboards of competitors like SimpleTexting and EZTexting to be a bit visually overwhelming compared to Textedly.

#### Cons

The biggest con for me is that they do not offer link tracking within their platform. You can work around this by using UTM codes to track the links in Google Analytics, but that's kind of inconvenient when you consider that other platforms do track the number of clicks on your links. I asked a customer service rep about this and they told me that Textedly previously DID track links, but they no longer do. I wonder why they did away with that feature.

---

### Awesome

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: October 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I love it ! Every time I have an issue they get back to me quickly

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have a lot of people to contact. They need to know when they have the opportunities and I can get it to them quickly

#### Cons

I use it a lot so it costs me quite a bit

---

### Great for mass texting

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

It is very easy to use. I thought it would be difficult to learn how to send mass texts, but the tools are simple and there isn't much of a learning curve.

#### Cons

I wish the texts would send faster. I'm not sure if this is standard, but it seems like the messages can take a while to get to our clients.

---

### Best for mass texting!

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 10000+ employees
- Product usage: Used weekly for less than 6 months
- Reviewed: June 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It’s easy and convenient to create mass text campaigns through Textedly with only a few steps!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It’s easy upload and manage contacts. And there are only few steps to set up a text messaging campaign for hundred or thousands of contacts at once.

#### Cons

They can add more features related to text messaging like integrating newer solutions like WhatsApp, Viber and Facebook Messenger to along with text messages.

#### Reasons for switching to Textedly

Textedly is comparatively inexpensive.

---

### Excellent service, feature set, and price.

- Overall rating: 5/5
- Reviewer: Danny L.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 51-200 employees
- Product usage: Used other for less than 6 months
- Reviewed: July 2017
- Review source details: This review was submitted organically. No incentive was offered

Enabled us to give out quick and important alerts and updates to our volunteers and even include images.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It was easy to use and feature rich as well as reliable. Customer service was responsive and very helpful. We had no issues and loved the service. Loved the ability to schedule messages and they went out within seconds.

#### Cons

The only thing we would have liked is the ability to import csv contacts ourselves. However, textedly will do this for your for free! Just send them your file and in a short time they will import all your contacts included with your plan. Their staff is quick and very helpful and for those that are not great at spreadsheets, it is likely safer to have them do it anyways. We are csv junkies so we would have felt capable of doing any imports ourselves. So this is likely not a critical issue for most other businesses nor was it for us. Just a personal preference.

---

### Best Mass Texting services software I have ever seen.

- Overall rating: 5/5
- Reviewer: Md. Ashikur R.
- Verified reviewer: Yes
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

This is the best mass texting service I have ever seen. The feature of setting communication on my time is the best feature. I can effortlessly build my customer base. And the other things is, there is no limitation about signing up, how many people I like. If anyone sign up, textedly automatically track zip code, state etc. that's why I can know how is performing my campaign. That's why I am like this software..

#### Cons

Subscriber data is more complicated. This software is not so user friendly. Company's support system needed some improve.

---

### Convenient way to communicate with Clients

- Overall rating: 4/5
- Reviewer: John S.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Communication with clients has become much easier.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Ease of use, data it keeps, 90% of the time messages go quick.

#### Cons

Systems go down 1 -2 times per month for a few hours, causes delays in messages. The frequency of this seems to be going down. Has issues with my browser ( Crome) I have figured work arounds. Overall I recommend the product

---

### Stop looking ANY WHERE else! This is it!

- Overall rating: 5/5
- Reviewer: Becky G.
- Verified reviewer: Yes
- Industry: Media Production
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I can honestly say that I did a TON of research before signing up with Textedly. Textedly again, and again, and again got a ton or great reviews. After signing up for Textedly I have found that all the great reviews I have read before me are true! They are easy to use. The interface is SUPER easy to navigate. I did have to contact customer service once about a question. They were so kind, and easy to work with. The price is spot on AND conversion rate is insanely good! My unsubscribe rate is ONLY %1.8 ! If you are thinking about signing up for texted messaging service look no further! Textedly is it!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I LOVE best about textedly is how easy it is to use. It is effortless !

#### Cons

I can honestly say that I have found very little that I dis-like about textedly. However, if there was one thing I would say I would like to be able to have a few more keywords included instead of having to buy more after 2.

---

### New customer database and communication platform.

- Overall rating: 5/5
- Reviewer: Blake B.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2019
- Review source details: This review was submitted organically. No incentive was offered

Ease of use, ease of read, ease of navigation throughout, and TIME to get the job done! We love it!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Time management! We can't say enough about how valuable our time is as well as everyone's! Textedly helps each of our customer service professionals get factual information to all our customers quickly without interrupting their other daily duties. It also limits the intrusion of our updates to our customer's busy schedule. A quick text, and you're back to business!

#### Cons

With our current needs and volumes, Textedly can handle most all jobs. There may be a few applications that can expand the capabilities of what we may do each day. Only at the level of subscription we have we do not have that functionality. It may be an addition we have not looked at this possibility in detail.

## More reviews

[Next reviews](https://www.softwareadvice.com/cloud-communication/textedly-profile/reviews/?page=2)

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Textedly Reviews, Pros and Cons - 2026 Software Advice