truDigital Signage Software


 

truDigital Signage is a cloud-based digital signage solution designed to help with digital communications. It allows users to upload files, including videos and images to the truDigital cloud. From there, users can add the files to any of their display screens.

truDigital Signage helps users manage files, organize content and manage multiple screens from a centralized dashboard. Users can also send content to individual locations or groups, and they can download reports.

truDigital Signage tracks ads and other content to monitor how they are played, so users can identify what content their audiences respond to more. The system also offers photo editing capabilities, file import/export options, search functionalities and a summarized view of users’ media assets on a single dashboard.

truDigital is targeted at small, midsize and large enterprises in a wide range of industries, including automotive, financial services, government, healthcare, retail and education.

 

truDigital Signage - Dashboard
 
  • truDigital Signage - Dashboard
    Dashboard
  • truDigital Signage - Download reports
    Download reports
  • truDigital Signage - File import and export
    File import and export
  • truDigital Signage - File manager
    File manager
  • truDigital Signage - Manage content
    Manage content
  • truDigital Signage - Proof of play summary
    Proof of play summary
Supported Operating System(s):
Web browser (OS agnostic)

114 Reviews of truDigital Signage

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Melissa from Murfreesboro Water Resources
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

We had a great experience!

Ease-of-use

Functionality

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We are able to provide professional looking announcements to our employees without investing tons of time and on top of that it was reasonably priced. It is easy to use yet it can be customized to meet our specific needs.

Pros

Our business development manager was very knowledgeable and responsive to our needs, but not overbearing or pushy during the evaluation process. I found the video tutorials on the website helpful when learning how to use the software. Our experience with IT support was also pleasant. They quickly responded when we needed advise.

Cons

At this time, the product is meeting the requirements of the department and is working as we as hoped.

Review Source: Capterra
 

ismael from JJosephson, Inc

March 2018

March 2018

Great Experience!

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Pros

Easy to use, and good quality of pics and the material are great! I like the templates which help the user to post the material quick and professionally done

Cons

Sometimes need time to load documents when there are a big file documents into the system but in overall great product.

Review Source: Capterra
 

Carline from SUNY Downstate Medical Center

March 2018

March 2018

I am currently a novice user and look forward to learning more about the product through every day u

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Pros

Templates are easy to use and are very creative. However, it would be useful to change the headers for example: Message from the CEO.

Cons

The only minor issue is cutting and pasting a document into the template.

Review Source: Capterra
 

Zachary from Electronics

February 2018

February 2018

quick

Ease-of-use

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Pros

looks nice, small form factor, has some cool features that clients like. very quick install proccess

Cons

cant rotate playlist orientation by myself, and it seams like there isnt all that much of a quick connection to the internet despite using wifi or ethernet

Review Source: Capterra
 

Larry from Xiocast
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Top shelf all the way; software and hardware are easy and efficient and customer service excellent.

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It isn't just software... the "software" helps me to monitor my screens 24/7 which is my primary reason for switching from another provider. The "hardware" seems to be very solid and easy to work with.

Pros

I've used other systems that are cumbersome and anything but intuitive. truDigital dashboard is easy to understand and I was up and running in minutes. I have complete control over all my screens and the content, including 24/7 monitoring; which is truly pivotal in my business. All the features I could possibly need are included with the base price.
Keep in mind, it isn't just about the software. The hardware to make all of this work is virtually bulletproof. Other systems I've used are complicated and almost impossible to work with. The truDigital box came with a remote controller so there's no need to attach a mouse or keyboard to do set-up or maintenance.
I need a solution that is reliable, intuitive, and worry free. truDigital has it all in one bag at a price I can afford.

Cons

If you're asking me to throw a stone at anything, my only reservation is the "transitions" between videos within a single template don't exist. I can use a variation of transitions from one template to another which is great. But video to video or slide to slide within a single template doesn't exist. To achieve transitions, each video or slide has to be loaded into an independent template; thus making the entire process more tedious to achieve.

Review Source: Capterra
 

James from Idahoan Foods, LLC
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2018

January 2018

Great customer service. It is very easy to get in touch with both sales and service.

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The ability to broadcast a creative and consistent message throughout the company.

Pros

This software makes it easy to broadcast consistent messages throughout the company regardless of your department. It is easy to use colorful and easily configurable.

Cons

The learning curve took a while but once I used it, made a few mistakes, and called support I have been able to become a super user.

Review Source: Capterra
 

Christal from Sterling Heights

January 2018

January 2018

It was easy to figure out and locate everything I could edit. I had it down in about two days.

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Pros

I like how easy it is to use this product and design the slides as I would prefer them, for the most part.

Cons

When I'm updating the background images, sometimes they don't fit correctly or they'll multiply but in a funky way. And I'd like to be able to move the text around rather than having it in one spot.

Review Source: Capterra
 

Anthony from H.N. Funkhouser & Co.
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Excellent product and outstanding service.

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Made us think about things we never though about posting.

Pros

Excellent customer service & support from Danielle. TruDitigal offers the biggest bang for your buck. Very pleased with their services, what they offer & it's very user friendly. Easy hook up & install. Gives us everything we need & works with no problems. issues.

Review Source: Capterra
 

Amy from Shoshone-Bannock Jr./Sr. High School

October 2017

October 2017

I only use it about once every other month

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Pros

Great customer support, the live chat has helped me immensely. Once I have figured the site out and wrote the steps down one by one it's easier to follow.

Cons

The site isn't very intuitive to me. I have to ask for help every time I use it. Maybe I just don't use it enough.

Review Source: Capterra
 

Shauna from Live Work Communications

October 2017

October 2017

Tru Digital software makes it easy to manage digital signage!

Ease-of-use

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Pros

The customer service support at Tru Digital is amazing. From sales to IT issues, we had someone hand hold us as we used the program.

Cons

Some of the templates need to be refreshed a bit. We ended up designing our own in order for the design quality to be higher. It would also be great to have a plugin for Canadian news.

Review Source: Capterra
 

Joey from PayNet, Inc.

October 2017

October 2017

The salesman was super helpful and I was able to implement what the president was looking for.

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Pros

I like that I can share playlists for multiple playlists. It is great that there is a ticker feature available and that all the colors we needed were also available. It is awesome that the copy option works so well. It makes it so I can just change one part of a slide to change the zip code for example and the rest of the template will remain as it was before.

Cons

It is a bummer that there aren't more integrations available (such as LinkedIn and other news sources and video news clips rather than pictures) and that the ticker isn't available for more templates.

Review Source: Capterra
 

Matthew from Winchester Metals Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Outstanding addition to our Company.

Ease-of-use

Functionality

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Ease of communicating with the entire employee base.

Pros

Capabilities available exceeded my expectations. The template selection covers just about anything you could possibly need for signage. Especially like the integration templates provided.

Review Source: Capterra
 

Greg from Symbotic
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2017

October 2017

TruDigital solution is far superior than it's competitors.

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Functionality

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Pros

From start to finish TruDigital has been great. We started out contacting for a demo and chose TruDigital as our digital signage vendor. Ordering the players and setting up our account was a breeze. Players are configured and already assigned to our account before they ship.

Customer support is great. Once you log into TruDigital's admin portal you can start a chat and work with support right away.

Cons

The only thing I could see that I would like to have changed is the ability to see and manage admin/users better. I had to submit a ticket to add additional admins. Once our environment gets larger I see this being an issue.

Review Source: Capterra
 

Emily from Alpha & Omega Semiconductor

October 2017

October 2017

Great customer service, easy access, and beautiful digital signage

Ease-of-use

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Pros

This was an easy to access and work with. We also enjoy using the beautiful backdrops that the other companies didnt have.

Cons

The only con that we have would be to move around some of the squares on the set templates given....

Review Source: Capterra
 

Emily from Close Brothers Brewery Rentals
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Excellent product and outstanding customer service.

Ease-of-use

Functionality

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Enabled us to share more information with visitors at our exhibitions. Staff engagement and communication improvements across our three sites in the UK.

Pros

The digital signage devices are easy to use as is the design portal. There are some great templates already designed and it's easy to create your own as well. I needed some help when first designing some our bespoke templates and the customer service and support I received was second to none. Considering we're all the way across the Atlantic, I really can't praise truDigital enough for their service standards.

Cons

Nothing! It's hard to fault the software, device and service. The only area for improvement would be the remote control to navigate the menu when the device is plugged into a screen. It's quite small and can be a bit time consuming to click through the options.

Review Source: Capterra
 

Jessie from University of Colorado Boulder College of Music

October 2017

October 2017

After switching from a different platform, my team and I LOVE TruDigital!

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Pros

The customer service has been superb. Customer representatives are always available when we need them within minutes. The ease of use from our end is also excellent.

Cons

The only thing we haven't been able to do is integrate with a specific RSS feed that would have automatically shown our event listings for the College of Music, but other than that we've been very happy!

Review Source: Capterra
 

Jerry from St Vincent Pallotti High School

October 2017

October 2017

Quick and easy to setup.

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Pros

Easy to configure the different display modules and integrate live weather and calendar feeds.

Cons

Needs a better html display module.

Review Source: Capterra
 

Rodney from PCI Group

October 2017

October 2017

We are very pleased with our experience with TruDigital and the platform.

Ease-of-use

Functionality

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Pros

User interface is very intuitive.
Cost Effective.
Many add in Interfaces for slides available.
Easy Setup.

Cons

Would like the ability to create custom, editable templates for others on the team to use to manage communications.

Review Source: Capterra
 

Rob from Chattanooga Police Department
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

customer service agent was extremely helpful and professional with my customer service issue.!

Ease-of-use

Functionality

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Ability to relay information to staff.

Pros

Ability to update remotely/ability for customer service to log in and fix issues quickly. Recent customer service rep was polite, quick, and patient with my issue.

Cons

Screen formatting issues. Auto formatting for images on different screens would be nice. Ability to manage templates so I don't have 100's of them on my screen is important. I currently have to put them in a folder.

Review Source: Capterra
 

Kristina from St. Croix Lutheran Academy

September 2017

September 2017

From inquiry to implementation, truDigital has provided outstanding product & customer service.

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Pros

This software is easy to use, and the variety of templates suits our needs well. truDigital is currently working with us on an important calendar integration - I can't wait to see the result!

Cons

I am very happy with the software, but there are a few tweaks I would love to see like assigning templates to multiple playlists during template editing. The Slipstream function helps, but it's still a little clunky; I'd love to edit the scheduling without having to copy the job.

Review Source: Capterra
 
 
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