truDigital Signage Software


truDigital Signage is a cloud-based digital signage solution designed to help with digital communications. It allows users to upload files, including videos and images to the truDigital cloud. From there, users can add the files to any of their display screens.

truDigital Signage helps users manage files, organize content and manage multiple screens from a centralized dashboard. Users can also send content to individual locations or groups, and they can download reports.

truDigital Signage tracks ads and other content to monitor how they are played, so users can identify what content their audiences respond to more. The system also offers photo editing capabilities, file import/export options, search functionalities and a summarized view of users’ media assets on a single dashboard.

truDigital is targeted at small, midsize and large enterprises in a wide range of industries, including automotive, financial services, government, healthcare, retail and education.



120 Reviews of truDigital Signage

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 120 reviews

December 2018

Gregory from LendingPad

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

December 2018

TruDigital

Pros

Excellent and responsive customer service, best around!

Cons

There are not any really significant drawbacks to this.

October 2018

Bill from Westmont College

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

GREAT system for digital announcement screens.

This system has perfectly met our need for multiple users to post announcements on screens on our campus.

Pros

Very easy to use and versatile for the very reasonable price. Most importantly, all cloud based and can be accessed by PC and Mac in our organization. We looked at several systems (and even bought and canceled one) before choosing TruDigital. Sadly, this review would not let me give them TEN stars for customer service. I highly recommend them!

Cons

Can run a little slow if you clog it up with too much content or files. I'd like to see them expand our capability in that way a little bit.

October 2018

Sidreis from Compass Billboards

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

October 2018

New User

I have to say that the customer support has been amazing. :-)

Pros

The idea of personalizing the TruDig sign in our office with various types of visual media/apps. The ease of updating from my computer.

Cons

There aren't as many templates as I thought there would be.
And there aren't as many vertical templates as I'd like or actually need.
I think they should at least offer more similar verticals to the horizontals. For instance, we have 1 vertical viewer. I need an editable happy birthday template that I can use for those in my office. Not the list template, because we only have a handful of people in our office, but just a vertical single Happy Birthday template that I can edit for each person in our office.

June 2018

Kevin from 10Gym

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Seamless from start to finish

Pros

intuative interface, simple to use, highly expandable. We have a bunch of TV's at location. this system was easy to integrate with just one additional peice of equipment.

Cons

There really is nothing not to like. I did run into a few set up issues. These ended up being on our end (network) The Tech team was fast and available to figure the issue out. We solved it in no time at all.

June 2018

Zach from IntegraONE

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

The TruDigital Software is extremely powerful, and customer service is stellar

We've standardized our messaging across our 4 offices, and provide company updates like anniversaries and birthdays, present marketing material like customer case studies and vendor videos, and welcome customers and partners when the visit our offices.

Pros

The software is powerful and feature-rich. It provides a simple dashboard to view all of our displays in the organization

Cons

The software is not entirely intuitive, but customer support is available to help get you going in the right direction

June 2018

Aaron from Southwest Minnesota State University

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Our experience with TruDigital has been enjoyable, professional, and seamless.

The benefits we received from this software were broad. We placed our system in a historical museum on our campus. This allowed us to showcase relevant content throughout the school year. When we knew certain groups would be on campus, we could feature content that would be relevant to them. Aside from sharing content we also used our system to spread awareness of events that were going on at the University. Lastly, our system provided us another medium to showcase the video productions that we created throughout the year. We showcase these videos at events and on social media, and our signage system provided us another unique way to showcase these projects that we are proud of. Overall the system has allowed us to produce and display timely and relevant content to a variety of audiences on our campus.

Pros

TruDigital provides a great total package. We love the cloud-based management that allows users to update content from any computer either on site or virtually. Also, the personable nature of TruDigital stands out. Our sales rep has remained in contact with us well over a year after we purchased our system. She has been a great resource for questions and ideas throughout our process. Aside from our sales rep, the support staff is excellent. Whenever we email over an issue we receive a personalized detailed response with screenshots and instructions within the hour. Overall both quality of the system and the personal nature of TruDigital stand out as what we like best about the software.

Cons

At times it feels like the templates are somewhat limited. Having our system for over a year I would have liked to see more change and innovation in relation to the themes. They have changed some but I still believe there is room for improvement and creativity around developing new theme designs and features for consumers. Sometimes users do not know what they want, so you have to develop it for them. I would encourage TruDigital to consider innovative signage theme ideas that could improve the user experience even more.

Response from truDigital Signage of truDigital Signage

Replied October 2018

Hey Aaron! First of all, thank you for taking the time to provide a review and feedback for us. We greatly appreciate it. We're also thrilled to hear you've been enjoying your experience with truDigital. We really try to do all we can to make sure everything goes as smoothly as possible for you. And thank you for bringing up room for improvement, we appreciate the feedback. We agree, new themes certainly add to the mix. Our development and design teams have been improving the rate at which new templates are created. So it's safe to say you'll be seeing more and more unique templates from here on out. We hope you enjoy them. Again, thank you for the review. Please let us know if you have any questions. Best, Michael Peine - Marketing Manager

March 2018

Melissa from Murfreesboro Water Resources

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

We had a great experience!

We are able to provide professional looking announcements to our employees without investing tons of time and on top of that it was reasonably priced. It is easy to use yet it can be customized to meet our specific needs.

Pros

Our business development manager was very knowledgeable and responsive to our needs, but not overbearing or pushy during the evaluation process. I found the video tutorials on the website helpful when learning how to use the software. Our experience with IT support was also pleasant. They quickly responded when we needed advise.

Cons

At this time, the product is meeting the requirements of the department and is working as we as hoped.

March 2018

ismael from JJosephson, Inc

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Great Experience!

Pros

Easy to use, and good quality of pics and the material are great! I like the templates which help the user to post the material quick and professionally done

Cons

Sometimes need time to load documents when there are a big file documents into the system but in overall great product.

March 2018

Carline from SUNY Downstate Medical Center

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

I am currently a novice user and look forward to learning more about the product through every day u

Pros

Templates are easy to use and are very creative. However, it would be useful to change the headers for example: Message from the CEO.

Cons

The only minor issue is cutting and pasting a document into the template.

February 2018

Zachary from Electronics

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

quick

Pros

looks nice, small form factor, has some cool features that clients like. very quick install proccess

Cons

cant rotate playlist orientation by myself, and it seams like there isnt all that much of a quick connection to the internet despite using wifi or ethernet

January 2018

Larry from Xiocast

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

January 2018

Top shelf all the way; software and hardware are easy and efficient and customer service excellent.

It isn't just software... the "software" helps me to monitor my screens 24/7 which is my primary reason for switching from another provider. The "hardware" seems to be very solid and easy to work with.

Pros

I've used other systems that are cumbersome and anything but intuitive. truDigital dashboard is easy to understand and I was up and running in minutes. I have complete control over all my screens and the content, including 24/7 monitoring; which is truly pivotal in my business. All the features I could possibly need are included with the base price.
Keep in mind, it isn't just about the software. The hardware to make all of this work is virtually bulletproof. Other systems I've used are complicated and almost impossible to work with. The truDigital box came with a remote controller so there's no need to attach a mouse or keyboard to do set-up or maintenance.
I need a solution that is reliable, intuitive, and worry free. truDigital has it all in one bag at a price I can afford.

Cons

If you're asking me to throw a stone at anything, my only reservation is the "transitions" between videos within a single template don't exist. I can use a variation of transitions from one template to another which is great. But video to video or slide to slide within a single template doesn't exist. To achieve transitions, each video or slide has to be loaded into an independent template; thus making the entire process more tedious to achieve.

January 2018

James from Idahoan Foods, LLC

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Great customer service. It is very easy to get in touch with both sales and service.

The ability to broadcast a creative and consistent message throughout the company.

Pros

This software makes it easy to broadcast consistent messages throughout the company regardless of your department. It is easy to use colorful and easily configurable.

Cons

The learning curve took a while but once I used it, made a few mistakes, and called support I have been able to become a super user.

January 2018

Christal from Sterling Heights

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2018

It was easy to figure out and locate everything I could edit. I had it down in about two days.

Pros

I like how easy it is to use this product and design the slides as I would prefer them, for the most part.

Cons

When I'm updating the background images, sometimes they don't fit correctly or they'll multiply but in a funky way. And I'd like to be able to move the text around rather than having it in one spot.

November 2017

Anthony from H.N. Funkhouser & Co.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Excellent product and outstanding service.

Made us think about things we never though about posting.

Pros

Excellent customer service & support from Danielle. TruDitigal offers the biggest bang for your buck. Very pleased with their services, what they offer & it's very user friendly. Easy hook up & install. Gives us everything we need & works with no problems. issues.

October 2017

Amy from Shoshone-Bannock Jr./Sr. High School

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

October 2017

I only use it about once every other month

Pros

Great customer support, the live chat has helped me immensely. Once I have figured the site out and wrote the steps down one by one it's easier to follow.

Cons

The site isn't very intuitive to me. I have to ask for help every time I use it. Maybe I just don't use it enough.

October 2017

Shauna from Live Work Communications

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2017

Tru Digital software makes it easy to manage digital signage!

Pros

The customer service support at Tru Digital is amazing. From sales to IT issues, we had someone hand hold us as we used the program.

Cons

Some of the templates need to be refreshed a bit. We ended up designing our own in order for the design quality to be higher. It would also be great to have a plugin for Canadian news.

October 2017

Joey from PayNet, Inc.

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2017

The salesman was super helpful and I was able to implement what the president was looking for.

Pros

I like that I can share playlists for multiple playlists. It is great that there is a ticker feature available and that all the colors we needed were also available. It is awesome that the copy option works so well. It makes it so I can just change one part of a slide to change the zip code for example and the rest of the template will remain as it was before.

Cons

It is a bummer that there aren't more integrations available (such as LinkedIn and other news sources and video news clips rather than pictures) and that the ticker isn't available for more templates.

October 2017

Matthew from Winchester Metals Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2017

Outstanding addition to our Company.

Ease of communicating with the entire employee base.

Pros

Capabilities available exceeded my expectations. The template selection covers just about anything you could possibly need for signage. Especially like the integration templates provided.

October 2017

Greg from Symbotic

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

TruDigital solution is far superior than it's competitors.

Pros

From start to finish TruDigital has been great. We started out contacting for a demo and chose TruDigital as our digital signage vendor. Ordering the players and setting up our account was a breeze. Players are configured and already assigned to our account before they ship.

Customer support is great. Once you log into TruDigital's admin portal you can start a chat and work with support right away.

Cons

The only thing I could see that I would like to have changed is the ability to see and manage admin/users better. I had to submit a ticket to add additional admins. Once our environment gets larger I see this being an issue.

October 2017

Emily from Alpha & Omega Semiconductor

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Great customer service, easy access, and beautiful digital signage

Pros

This was an easy to access and work with. We also enjoy using the beautiful backdrops that the other companies didnt have.

Cons

The only con that we have would be to move around some of the squares on the set templates given....