Trumpia

RATING:

4.3

(74)

About Trumpia

Trumpia is a SMS marketing automation platform that helps small to large businesses manage messaging campaigns and communication across all digital channels. The SaaS solution allows users to automate processes for sending messages, collecting contacts, engaging with prospects and converting deals into revenue. Designed for health care, retail, finance, food and beverage industries, Trumpia's features include mobile keywords, appointment reminders, mass texting, data capture, one-to-one texting, reporting, auto-response module, contact cleanup and more. The software enables users to run multiple campaigns via SMS, email or social media platforms and optimize them as scores assigned to contacts on their activities and behavior attributes. Additionally, it provides a...

Trumpia Pricing

Base Plans: $45/mo for 1,000 SMS credits $75/mo for 2,000 SMS credits $125/mo for 5,000 SMS Credits Premium Plans with full Automation Tools & more: Standard: $195/month for 5000 SMS credits Professional: $495/month for 15,000 SMS credits Small Enterprise: $995/month for 40,000 SMS credits Medium Enterprise: $1,895/month for 100,000 SMS credits Large Enterprise: $3,995/month for 225,000 SMS credits Higher volume custom plans are also available. Contact Trumpia for more information.

Starting price: 

$94.00 per month

Free trial: 

Available

Free version: 

Not Available

Customizable campaigns
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Trumpia Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Trumpia

1 - 5 of 74 Reviews

User Profile

Lem

Verified reviewer

Financial Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Solidy, reliable, and easy to implement.

PROS

Exceptional implementation experience for both mass texting and API. Solid and reliable, with a relatively intuitive UI. Pleasant and painless sales experience, and excellent support thereafter. Works exactly as intended.

CONS

UI is a little clunky, and it'd be great to have some more brand-friendly/white label URL shortener options.

Kemberky

Staffing and Recruiting, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Trumpia = BEST

Overall amazing experience. The support team is always quick to respond if ever an issue. Rarely any issues. Billing is easy and the sight is very user friendly.

PROS

User friendly and customer service is unbeatable.

CONS

I don’t like the fact that we are Charged for failed messages. Would love to be able to set a candidate into a set list.

Reason for choosing Trumpia

Trumpia has Better customer service and it is cheaper. Always willing to update the sight to accommodate our needs.

Reasons for switching to Trumpia

Trumps has Better customer service and is cheaper. Always willing to update the site. To accommodate our needs.

Jimmy

Religious Institutions, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2021

Gets Job Done with few extras

PROS

The customized lists of recipients was very helpful. Additional features such as scheduled blasts and QR codes were also great.

CONS

The UI/UX is a little difficult to navigate and unintuitive.

Reason for choosing Trumpia

Personal recommendations

Ted

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

6 plus years as a Enterprise user

PROS

We manage over 20 Shopping Malls that are constantly changing. It easy to add new Centers and get them up and running in a short period of time.

CONS

The interface isn't as intuitive as it could be, but the Trumpia team has been working on updating the interface,

Reason for choosing Trumpia

They were the most accommodating in developing the best pricing solution for our needs

Theresa

Utilities, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Essential Communication Tool

We have used Trumpia since 2012 and have never been disappointed. Their staff is quick to respond to any questions or concerns, they truly are a valued communication partner.

PROS

The ease of use and availability make Trumpia one of our most essential communication tools. Messages can be sent from a computer, tablet, or phone. The straightforward platform is easy to navigate making Trumpia accessible to all levels of users.

CONS

We prefer the classic platform over the new version, however, since we are able to easily switch to classic when needed, this is not an issue for us.