Twitter/X

RATING:

4.5

(1719)

About Twitter/X

Twitter/X is a social media marketing and social networking solution that helps businesses streamline processes related to establishing connections, promoting brand content, setting up ad campaigns, and more from within a unified platform. It allows staff members to conduct polls, ask questions, and create GIF or emoji-based posts, facilitating overall user engagement. Twitter/X's social listening tool enables team members to monitor trends in real-time, track multiple inboxes, and conduct search operations based on keywords, post dates, and account names. It lets employees target audiences based on multiple demographic factors, such as age, location, language, gender, and device. Additionally, supervisors can measure campaign delivery, sales impact of advertisements, ...

Twitter/X Pricing

Free

Free trial: 

Not Available

Free version: 

Available

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Twitter/X Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Twitter/X

1 - 5 of 1,640 Reviews

Mario

Graphic Design, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed June 2022

Twitter’s great, but there’s no time when there’s better apps

User Profile

Tarell

Verified reviewer

Outsourcing/Offshoring, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2022

Amazing for Social Networking

Twitter helps me to connect virtually with coworkers and people from my country. The best Social networking tool around.

PROS

Twitter is really easy to use. It keeps me insomuch with the latest news and informative content both locally and international.

CONS

I personally think Twitter should incorporate live stream.

Reasons for switching to Twitter/X

I was introduced to Twitter and saw there was a big difference in the service I like.

User Profile

Masdiana

Verified reviewer

Banking, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

One of the most famous social media platform

One of the best things about Twitter is you will have a space to say anything you want (in regulation, of course), connect with famous people, businesses, and other things. It is, in reality, the quickest way to find news, as posting a tweet requires just a few seconds.

PROS

Twitter is undoubtedly one of the most well-known social media sites. I began using it to promote my art brand, and it's probably the most user-friendly, particularly for beginners. It's easy to use and encourages you to limit your sentences below a certain count, which is beneficial for those of us who can get a little long-winded. They integrate with almost anything and have a great TweetDeck program that will help you organize branded tweets or any tweet you want to save as a set.

CONS

Things that I dislike is, I will only get a certain number of words because even the shortest ads can not cut. It would be best if you struck a balance between keywords and the advertisement itself, which can be aggravating because you've already spent too much time creating a short ad only to discover that it is still too long. Often, with far too many users tweeting their posting all the time, the odds of your tweet being noticed aren't always good, so you have to be a little proactive with posting without becoming overbearing.

Reasons for switching to Twitter/X

Instagram is too laid back and only suitable for people that like to posting a photo of them.

LUISE

Photography, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2024

Review Twitter/X

Despite the negativity of some users, its a very nice plataform to write your toughts.

PROS

Its a good place to write about your work and entertainment and other toughts.

CONS

The negativity of some of the users who complains a lot in the plataform.

Nkosinathi

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed May 2024

Overall Twitter experience review

Great to connect with the world and staying informed

PROS

The ability to keep up with the trends in the world to stay informed. The ability to communicate with people around the world in real time, across different social classes.

CONS

Direct massages being screenshot and exposed on the timeline. Porn on the timeline. Difficult to create a new account Too many bots. People that manipulate hashtags Falls and negative narratives spreading quickly