Typeform

RATING:

4.66

(715)

About Typeform

Typeform is a cloud-based survey management solution designed for companies of all sizes. It offers survey design, configuration, distribution and analytics within a suite. Typeform features survey design, where users can design customized surveys using a drag-and-drop interface. The templates include different types of questions, such as short-text answers, multiple choice questions, long-text answers, picture selections and drop-down menus. Users can also add photos and videos for each question. Users can distribute surveys using on-site pop-ups and push notifications. Typeform also offers reporting and dashboards, which allow users to track performance metrics such as unique visits, responses and survey completion status. Users can also view survey response...

Typeform Pricing

Free Plan: free to collect 100 responses per month with typeforms of up to 10 fields. Basic: $29/month (or $25/month when billed annually) to collect up to 100 responses from unlimited typeforms. Plus: $59/month (or $50/month when billed annually) to collect up to 1,000 responses from unlimited typeforms + everything in Basic, remove Typeform branding, custom domain, and more. Business: starting at $99/month (or $83/month when billed annually) to collect up to 10,000 responses from unlimited typeforms + everything in Plus, drop-off rates, priority support, and more. Other paid plan features include Logic Jumps, respondent email notifications, hidden fields, and online payment collection.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Available

Typeform mobile view
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Typeform Reviews

Overall Rating

4.66

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Typeform

1 - 5 of 713 Reviews

Jonathan

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2020

Great UI

User Profile

Ömer Faruk

Verified reviewer

Education Management, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Typeform has one of the most natural UI to design human centered forms and survey.

I have an extensive experience with software from the times of start-up to today. I would like to mention a specific case where we used software for an academic extensive survey. During the days of the Pandemic, Typeform supported the community extensively by providing pro accounts to the researchers specific to COVID-19. With the help of Typeform we have collected 11k of feedback from academics about their perceptions on how COVID changed their teaching in higher education. Thanks to the Typeform we collected a massive data that is used extensively for academic articles in Turkey.

PROS

As the title suggests, Typeform is for people who would like to ask opinions with style, rather than outdated web alternatives with boring designs. In social research, the first step to impress someone is to show them that the form or survey is specifically tailored to the user experience. With Typeform you can create this feeling from the introduction to the end of the survey. UI is very friendly and compatible with almost any device capable of web browsing. It is one of the true-responsive web applications out there. Not just user experience, but designing forms is also a breeze which provides new learners easy to control. Also for experienced form designing, logic system provides all the essential tools that one can possibly need.

CONS

Apart from the all responsive nature of user interface. Designing and editing form is currently for desktop browsers. Ablility to transform surveys into exams or quizez with audit support may extend the functionality further.

Reason for choosing Typeform

User interface is the absolute answer.

Reasons for switching to Typeform

Because UI feels a bit outdated and design distract users attention esp, in responsive mode.

Bill Laurel

Verified reviewer

Computer Software, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed March 2023

Easy to use

Overall, Typeform is a great tool for anyone looking for an easy way to create surveys, quizzes, and forms.

PROS

The drag-and-drop functionality allows you to easily rearrange, add, and edit questions and other content in just a few clicks. Its simple and intuitive design makes it easy to navigate and find exactly what you need without any hassle. Additionally, its integration with other platforms like Slack, Google Sheets, and Mailchimp makes it easy to send out and collect data from surveys, quizzes, and forms.

CONS

There weren't many options available to change the design and layout. Additionally, the font choices were limited, and there were no options to add custom images or logos.

Adrian

Verified reviewer

Used free trial

Review Source: GetApp

OVERALL RATING:

1

Reviewed October 2014

Disappointed; significant number of results lost

Typeform don't make it obvious, but they do NOT store partial or incomplete results. In my survey over 120 people started the survey, only 55 completed it. Partial responses would still have been hugely valuable to me, but they're not available with Typeform. They ARE available with SurveyMonkey. I wrote to TypeForm with feedback. Their response "About the issue with not-saved responses, it's the kind of confusion we try to avoid, asking users to test carefully their typeforms before using them..... we are not looking to implement this feature in the near future" So a warning to people: If any response (partial or full) is valuable to you in a survey, please be aware that TypeForm doesn't store the results until the final page where the person clicks "Submit".

PROS

Beautiful looking surveys, easy to setup, fantastic analysis tools.

CONS

Doesn't save partial responses. Some concern, as 3 seperate people reported not being able to submit at the end.

Vendor Response

Hi there, Thank you for your feedback. There is an issue around the legality (and morality) about storing answers a respondent gives before submitting. In paginated surveys such as those built with SM, the respondent needs to click on a "Next" button to go to the next page of questions. And in case the survey only has one page and the respondent does not click "Done", SM does not save the answers either. To improve your completion rate, apart from applying a design or making colors and images fit your brand's, make sure to use picture choice and multiple choice whenever possible. Also use Long Text fields only when absolutely necessary and try to keep your survey as short as possible. The average completion rate our users are getting is 55% (which is considered high in the online survey industry) and we've seen some typeforms which follow these guidelines get completion rates as high as 80%. It's unfortunate you only realized we don't save non-submitted answers after publishing your survey, and I'm truly sorry about that. If there's anything I can help you with, don't hesitate getting back to me. Pedro

Replied October 2014

Selma

Internet, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Top-Notch Form Creation Tool: Typeform Review

Overall, I have had a great experience with Typeform. It is an incredibly powerful and user-friendly form creation tool, and the drag and drop customization options make it easy to create engaging forms.

PROS

Typeform is an incredibly user-friendly form creation tool that allows me to quickly and easily create professional-looking forms. The drag and drop customization options make it simple to design forms that look great and are easy to navigate.

CONS

Typeform does have a few limitations in terms of customization options, particularly when it comes to creating complex forms. The pricing can also be a bit steep for some users.

Reasons for switching to Typeform

Compared to other form creation tools, Typeform stands out for its user-friendly interface and customization options. The ability to easily create complex forms with drag and drop customization makes Typeform a superior choice for creating professional-looking forms.

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