UPshow Software

4.68 / 5 (41)

About UPshow


UPshow is a cloud-based marketing and digital signage solution that caters to businesses in industries such as hospitality, fitness, health care and entertainment. Key features include content scheduling, multi-screen support, media libraries and automatic player updates.

Users can select from a variety of built-in entertainment channels and educational streaming services such as sports programming, gameshows and medical information. UPshow provides displays such as digital bulletin boards, social media integrations and marketing spotlights. Users can upload their own content or configure Upshow's built-in graphics, text and display features. 

Users can view reports and analytics that include the number of customers reached, posts displayed through the system, engagement and more. Additionally, UPshow supports integration with Twitter and Instagram, which allows users to display customer-generated content.

Upshow offers services on a monthly and annual subscription basis. Support is available via phone, email, live chat and an online help center.



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Supported Operating System(s):

Web browser (OS agnostic)

41 Reviews of UPshow

Average User Ratings

Overall

4.68 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(29)

4 stars

(11)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 41 reviews

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January 2018

Blanca from Big Onion tavern Group

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

My experience has been nothing less than flawless, perfect for both customer and account!

Pros

Easy to use. All features available on desktop and mobile, and user friendly, and most importantly time efficient. Everyone's time is precious in this industry, so to be able to set up sports, fun/funny video's, trivia, promotions, pictures, etc so quickly and visually appealing.

Cons

Maybe being able to set up the times for the sports videos and trivia myself. There's somethings I wants shown at certain times, and sometimes the others I could do with out late at night for example. Each time I change category I have to reach out again to adjust timing.

Response from UPshow of UPshow, Inc

Replied March 2018

Thanks Blanca, you are the Ultimate UPshow Power User!

July 2018

Al from Milagros Food Company

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

A wonderful addition to our bar / dining area...much more engaging than a sports or news channel

It allows us to have a "SCREEN" in the bar & dining room without being a sports or news channel. I never wanted that kind of vibe. This allows us to create our own atmosphere for tourists from all over the world AS WELL as locals who frequent our establishment

Pros

Easy to program and operate. Mobile app is great for off site modifications. Great feedback from the employees and guests. the ability to create a customized feed is what sets this apart.

Cons

Military timing AND on Chicago time makes it challenging to use the scheduling features. Lack of ability to copy existing spotlights~having to recreate from scratch if we want to run a spotlight 10 times a day for maximum exposure is VERY time consuming for a daily special

Response from UPshow of UPshow, Inc

Replied July 2018

Thanks Al for your feedback and for being a great UPshow partner. An improved scheduler within the Spotlight builder is on our product roadmap and I love your idea for a Spotlight duplicator - will share that with our dev team.

July 2018

Tess from StrikeCity

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

July 2018

We love UPshow and it's a lot of fun for us and our guests.

We run quite a bit of promotional events in our facility. This allows us to promote our events on a continuous loop to our active customers.

Pros

This software is so easy to use and pretty intuitive. I love being able to share our own highlights while making it interactive for the customer.

Cons

It would be great to have editing within UPshow for our spotlights. One less step I have to take to make our graphics the right size the better. I would also love to be able to customize the order and frequency of things more as well. While I love having some options now, I would love to have more options.

Response from UPshow of UPshow, Inc

Replied July 2018

Tess, thank you so much for the review, your feedback is much appreciated. Strike City is an amazing venue and the ideal UPshow partner, I visited when I was in Charlotte 2 years ago. Your concept for editing functionality to be added to the Spotlight creator is a great one and I've already shared it with our product team. Thank you again!

July 2018

Virginia from Howl at the Moon

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

Quality, easy to work, user friendly

The ability to market our venue on social media through customer involvement. UpShow also allows us to make our guests feel special and valued by shouting out them or their friends/loved ones for special occasions.

Pros

The ability to customize so much, to set certain date/time limits. The website is very easy to navigate and is simplistic but also offers a wide variety of options. The ability to link with Instagram is also a nice feature.

Cons

I wish that the text options that overlay the pictures were more diverse. Sometimes I need to pick a different color so that it would show up better and I am unable to do so. Having a variation in fonts would also be nice.

Response from UPshow of UPshow, Inc

Replied July 2018

Thanks Virginia for your feedback, I'm glad you've been having such a great experience with UPshow! Your ideas around new features for creating & customizing Spotlights are really good and I've already shared with our Product team.

July 2018

sarah from El Hefe

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

July 2018

Seems easy to edit

Our customers advertise for us by posting our food, location, drinks etc on their social media ccounts.

Pros

I like the visibility and interactive capabilities it provides for guests and staff members alike. Customers get a kick out of seeing their photos instantly uploaded.

Cons

I get complaints from people who upload using correct hashtags but their photos do not appear while they are in the store. Usually it is because their social media profiles are private.

Response from UPshow of UPshow, Inc

Replied July 2018

Thanks Sarah for taking the time to provide a review. El Hefe has one of the best branded screens in the entire UPshow network and we're proud to have you as a partner.

January 2018

Chad from Rancho Bowl

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2018

Good, really like the upgrades

Promotion, added entertainment elements to our bowling nights.

Pros

We really like when UpShow does any upgrades. It helps keep things fresh and new. The new Trivia feature is really cool, gets customers involved.

Cons

Sometimes we have issues switching over channels or games. Takes a little while for either to load. Also it is hard sometimes to track appropriate content on certain channels, as we are a family business.

August 2018

Michelle from Focal Point Salon & Spa

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Amazing Business Tool

Upshow solved our issue where we have 3 tv's and did not know how to run content on it. The previous owner paid crazy money to Direct TV for only canned videos and we can customize to our services. The social media interaction really brings the customer closer to our business.

Pros

The ease of use was very important to us when we were reviewing software for business. The Upshow team made the set up easy and the support after has been very timely.

Cons

The only downside is with any internet based software, you are at the mercy of the internet provider. Sometimes it is slow while uploading new content

January 2018

Beth from Bobby McKey's Dueling Piano Bar

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

Being able to capture all of this UGC is invaluable.

Pros

Ease of use. Very little maintenance on our part. Dual functionality of being able to advertise to my guests and get them involved in the promotion of our product is amazing.

Cons

The connectivity issues that we have, but view this more as an internal WIFI issue. Also dislike when users spam us with their puppy pictures or kids senior portraits that aren't relevant to being in our bar and listening to live music (though of no fault to Upshow).

Response from UPshow of UPshow, Inc

Replied March 2018

Beth, Bobby McKey's is consistently one of the top venue's in the UPshow network, and we're so glad you love the platform!

January 2018

Jeff from Bird Bowl

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

With over 3 million impressions we would rate the value of UpShow at 10 STARS!

Our customer experiences have been viewed 3 million times since the start of using UpShow. Great Value!

Pros

Software allows you to track the number of people reached by your customers' posts. With this information, our team is able to easily conclude that through UpShow we reach more people per dollar spent than any other advertising outlet, 3 millions impressions and counting!

Cons

Content screening has been a challenge at times . Monitoring the content and making sure that only relevant material appears becomes a daily chore.

March 2018

Daniel from Madison Bear Garden

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2018

Everything that upshow promised has been delivered.

Keeping guest entertained in our establishments.

Pros

Keeping guest entertained while waiting for drinks to be made at our bar. I think it helps with the guest feeling like they are waiting for a long period of time.

Cons

I wish more people submitted more pictures to be displayed on screen. We have really tried to get our guest to use it more, but are not having the success we were hoping for.

Response from UPshow of UPshow, Inc

Replied March 2018

Thanks Daniel for the review. Our Customer Success team will be in touch with ideas for boosting engagement.

March 2018

Violet from Painting and Pinot

Company Size: 2-10 employees

Review Source: Capterra