All Vaizle Reviews
1-25 of 43 Reviews
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Rodney
Verified reviewer
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Pleasantly Surprised
The biggest benefit we've enjoyed with Viazle is being able to monitor the effectiveness of our posts versus that of our competitors and testing... we've been able to make a few pivots and stay on top of our game.
PROSIt's so simple and easy to use there was no learning curve... I was able to dive in and get to work. Really love being able to see what and how our competitors are doing so that we can enhance our game.. Viazle makes that easy to do.
CONSHonestly, I haven't had any disappointments in using Viazle. Everything is front and center in the dashboard.
Vendor Response
Thanks Rodney. We will keep on working hard to keep up to your expectations. Keep in touch for the future updates and launch. Thanks, Team Vaizle
Replied February 2019
Vikas
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
"Easy onboarding, good analytics"
If you're looking for easier setup, ready-to-use, and quick social media analytics tool, Vaizle is your answer. Vaizle makes it all very easy. They also have an exciting public roadmap full of features and enhancements. So you can expect LinkedIn or Pinterest integrations soon. I am using this specifically for creating reports. After buying it in October, the first thing I did was use it to pitch to one of the prospect and they were totally impressed after seeing the report. I could actually tell them what and where are the gaps. Needless to say, it wouldn't have been possible without it.
PROSSuper useful if you are looking for in-depth analytics and reporting! Competitor tool is great as well. This tool is a must for improving your social profiles (yours and/or your clients´). It saves you so much time and it is really easy to get running. No more struggling and putting pieces together from complex FB reports.
CONSWas a little disappointed how quickly you get through the 25 profiles, track a couple of competitors and if you enter all their social media you have used up a good chunk. For an agency, you would have to get a bigger plan. But looks like a good deal at the moment. With that being said, it's clear this is a new product and is still a work in progress. It shows a lot of very promising signs, particularly in the "Smart Insights" tab.
Vendor Response
Thanks, Vikas, for the generous review. We will work harder to make Vaizle even more valuable. We will soon be launching agency plans where you can enjoy more profiles and multiple-user logins. Stay tuned! :-)
Replied January 2019
Anonymous
2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed July 2022
Impossibly buggy to the point of being unusable. Was great a couple years ago. Not now.
This was a great product up until about a year or so ago. Now, it's standard procedure that EVERY SINGLE TIME you want to run reports that include Facebook, you have to reload the profiles and sync up the brand's facebook page. Or else it will return zero data. And it randomly does this for peer brands as well. So as opposed to a tool that helps you automate reporting and lets your team focus on other things, you get to build out new reports every month like you just started using Vaizle for the very first time. And it takes 4x longer than you want, wasting valuable time and resources for your team. You can contact support. And they will email you back within a day saying it's fixed "for that brand.". Then rinse and repeat EVERY SINGLE time you run a report. As in, every time. Used to love the product. It's unusable now and we are shifting to a competitor due to the rapid decline in reliability and ease of use/flow.
CONSReliability is insanely bad. It's supposed to automate the reporting process. Instead, due to the bugginess of it, it takes significantly longer than it ever should and is a resource drain.
Paul
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2020
Ideal solution for social analytics & strategy planning
I use a variety of reporting apps, but none of them report Instagram very well. Vaizle solved that problem for me and now allows easy, board level reporting on Fb, Twitter and Instagram - as well as providing a deeper dive and actionable insights for the social media teams.
PROSIt pulled reporting and analytics of my clients main social profiles into one place. I use a variety of reporting apps, but none of them report Instagram very well. Vaizle solved that problem for me and now allows easy, board level reporting.
CONSNo scheduled reporting mechanism. So all reporting has to be manually undertaken. Altho, this is still very quick to achieve so it's not much of a con really.
Vendor Response
Hi Paul, Thanks for the review. We're gald that Vaizle could add value. The scheduled reporting is in pipeline. We'll work on that after Facebook Ads analytics. :)
Replied January 2020
Ivan
Verified reviewer
Public Relations and Communications, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2023
Stuck to it's origins
I like it, it helps me impress my clients, but is not so useful as I hoped. Also I think covid hit them hard, they stopped evolving the platform, and now it's just there basically the same it was when they launched. Yes now they also have ads analyzer, but it's not as good at it could be.
PROSIt's very useful to analyze competitors channels, benchmark and understand some basic insights.
CONSThe support is a bit slow, the report creator get's stuck now and then and the ai enhanced insights are actually very basic.
Reason for choosing Vaizle
because vaizle seemed to have a better evolutionary potential
Reasons for switching to Vaizle
it was to expensive and I needed something more automatic
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Great piece of software
great
PROSWow i like what these guys are doing - very impressive. Reports look awesome and are great piece to share with our clients. Just gives them the feeling that we are taking care of them - even over the Social media :-)
CONSShould include facebook adds even in the lower plans
Vendor Response
Thanks for your amazing review :)
Replied January 2020
Carmen
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2020
Handy software for social media insights!
It's pulls all data together, and even let's you gain insights into other social media account so you know what works and what doesn't. It always allows you to create a white label report for clients to view.
CONSIt can be a bit overwhelming at first and there's a bit of a learning curve, but it all catches on pretty quickly.
Corrado
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Great product
Vaizle's report section, having used similar social management tools, this is much more intuitive. also, white-label reports are great
CONSHonestly, at this time, I haven't found any cons yet.
Vendor Response
Thanks Corrado for this amazing review. We will try our best to keep up to your expectations in the same way.
Replied January 2020
Frank
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Must get software for any agency!
We love the software for Ease of use. Not a lot of time wasted learning complicated software that does the same and UI looks great!
CONSLimited use, but they are coming out with an ad analysis feature that will make this tool amazing.
Vendor Response
Thanks Frank for the review.. :)
Replied February 2020
Anonymous
2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Streamline Your Competitor Research
It has maximised my understanding of the competition with reasonably little effort from my end. The software has a lot of potential and it’s recommended highly to social media researchers, independent managers and agencies.
PROSEasy of use, setting up clients and competitors is a breeze. I like the depth of the metrics available.
CONSRefining the metrics that matter most can be a bit time consuming. This might be remedied with ‘recomended metrics’ or purpose built setups for specific reasons.
Vendor Response
Hey, Thanks for your feedback. As you're facing issues with refining the metrics, we have a feature where you can filter the metrics using few clicks. For more clarity, feel free to reach out to us at support@vaizle.com Thanks
Replied March 2019
Arushi
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
A simple, easy-to-use tool that offers all the features you need
The Vaizle tool gives marketing managers and agencies the power to grow their businesses. It helps us see complicated marketing numbers in a simple way and use data to make smart choices. Live dashboards make it easy to visualize marketing data across multiple platforms. In addition, we can export data to Google Sheets easily from our reports for our clients.
PROSVaizle offers in-depth monitoring of Facebook ad campaigns, so you can track their results. We can identify the areas for improvement and along with that, we can create customized reports, making it easy to focus on the key metrics that matter to you.
CONSThe only thing we don't like about Vizle is that it does not have a scheduling feature.
Chris
Marketing and Advertising, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed February 2019
Great tool....just needs a couple things to be helpful for agency reporting use
If I were a single brand with a handful of peers/competitors I wanted to monitor, Vaizle would be helpful. I like the finished report. Looks great and offers a nice snapshot of reach and engagement for timeline content. Support is outstanding and they are a great group to work with on any questions.
CONSFrom an agency perspective for reporting, the major negative is the fact that you cannot save report templates. If you use Vaizle for reporting for multiple clients, you have to go in and change the "Self" brand each time you change clients. Then change all the peers. Then re-title and complete the cover page of the report. Then individually go in and add/subtract the components that you want to report on. If we had the ability to save that template and just plug in the brands we want reporting on, it would cut the time by 75% and make this a home run. But the fact that it takes 3x more time investment than it should is a bit frustrating. That's the only reason for lower star-rating. With that fixed this is a solid reporting solution that offers a professional looking set of analytics that you can pass along to clients. Really hoping they get the saved templates added soon and this will be a big tool for agency/multiple client usage.
Vendor Response
Hi Chris, Thanks for such a detailed feedback. We are working on the feature where you can directly report to clients without changing it every time. You can expect it within 15 days. Plus, if you're facing issue while changing the self-brand every time, you can create multiple groups with multiple combinations. In this way, you can simply select the group for which you want to create the report without changing self brand every time. I hope its helpful. Thanks, Team Vaizle
Replied February 2019
Michael
Computer & Network Security, 2-10 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2019
Buyer beware!
Stay far away as possible as I expect this company will not be around long into the future unless they learn to take customer service seriously. We still have been unable to resolve our problem and have practically given up since they do not care. Still attempting to set an appointment with the calendar link however 1:00 AM is seriously not a reasonable time to expect support.
PROSNothing at all as we have unable to resolve our initial purchase problems.
CONSThe back and forth of emails 24ish hours apart over a week attempting to resolve what should be a simple correction of our account setup. The concept of customer service is non-existent as they would rather drag out the conversation over more than a week with their only recommendation to set up a support calendar link in the middle of the night.
Vendor Response
Hi Michael, I am so sorry for the inconvenience caused to you. Now your issue is resolved. And you will receive a dedicated support if needed. I hope your experience with us will be smooth from now on. Thanks, Ashima
Replied May 2019
Melvin
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
The Reporting Dashboard Shines
Good Feel
PROSVaizle’s report section is one of the best, having used similar social management tools. The freedom to customize reports as much as I want. Now there's no need to prepare a separate PPT because can do within the Vaizle report dashboard.
CONSinstagram support is missing. But is on their roadmap
Vendor Response
Hi Melvin, Thanks for the review. You will be happy to know that we have integrated Instagram in the tool as promised. For any doubt or questions, you can reach us out at support@vaizle.com
Replied January 2019
Ganesh
Verified reviewer
Design, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2020
Good, but Not Perfect
It is a good experience, but expecting a lot of changes in UI and report builder.
PROSInsights just by providing URLs of competitors Support major platforms like youtube, Facebook, twitter and instagram
CONSThe application seems to have bugs UI Can be better No customization of fonts/colors text sizes in reports builder
Vendor Response
Thanks for the review. We'll try our best to live up to your expectations :)
Replied February 2020
Odeh
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
A Great Marketing Tool
Vaizle is a very good tool for marketers who want to track their competitors. It helps you understand their strategies and be able to duplicate the same best practices and know what works best for them.
CONSNothing so far. Everything is going well.
Vicente
Marketing and Advertising, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
The Swiss knife of social networks
My biggest challenge is to have on a screen the activity information of all my competitors and to be able to analyze it in a grouped way or individually. With this tool, doing this is super easy.
PROSThis tool allows you to see many activity data individually or in groups to compare with your competitors. It offers suggestions for actions to improve the reach of your content
CONSIt caused me a little difficulty connecting the tool with Youtube. I tried several times and in the end I managed to do it
Vendor Response
Hey Vicente, Thanks for your review. we're glad we could add value. We'll also try to improve the mentioned challenge as soon as possible. :)
Replied January 2020
Danil
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING: