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Vero

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Overview
Reviews
Vero

Vero 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Vero
Vero
4.4
(30)

Pricing

Starting at $54.00 per month

About Vero

Vero is a customer engagement platform built for B2C and B2B product-led teams. 

Marketers use Vero to send email, iOS/Android push and SMS messages that engage and convert users.  Build automated journeys, dynamically personalize message content and send high-quality, on-brand campaigns across email, SMS and push.   

Use Vero's flexible API to store and update user profiles and user activity history. Put your user data to work and create targeted segments and meaningful customer journeys.  

Vero is an event-driven marketing automation platform built for internet scale. With Vero, make every message count.

Some of the benefits of Vero include:

• Track and store event streams in real time using Vero's API or integrations including Segment, Rudderstack, Hightouch, Census and more.
• Enable your marketing and product teams to turn real time, event-driven customer activity data into segments and complex customer journeys, without touching code.
• Segment using demographic and activity data synced from your core product experience using Vero's APIs and SDKs.
• Design personalized, multi-channel customer journeys using email, iOS and Android push and SMS.
• Get detailed reporting on...

every messaging campaign, including conversion tracking. • ETL message sends, opens, clicks, conversion and other interaction data to data warehouses included Snowflake, BigQuery and more.

Wondering if Vero is right for your organization?

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Vero User Interface

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Vero Pricing and Plans

Starting price: $54.00 per month
Free Trial
Free Version

Starter

$54.00

flat rate, per month

Plan includes:

  • API Access
  • Automated Workflows
  • Campaign Reporting
  • Conversion Tracking
  • Developer Documentation
  • Drag and Drop Template Builder
  • Email Support (30 Days Free on Signup)
  • Example Email Templates
  • Form Builder
  • GDPR Compliance
Read More

Pro

$219.00

flat rate, per month

Plan includes:

  • A/B Testing
  • API Access
  • Automated Workflows
  • Campaign Reporting
  • Conversion Tracking
  • Custom Domain Signing
  • Developer Documentation
  • Drag and Drop Template Builder
  • Email Support
  • Example Email Templates
Read More

Growth

$549.00

flat rate, per month

Plan includes:

  • A/B Testing
  • API Access
  • Automated Workflows
  • BYO Email Providers
  • Campaign Reporting
  • Conversion Tracking
  • Custom Domain Signing
  • Dedicated IP
  • Developer Documentation
  • Drag and Drop Template Builder
Read More

Enterprise

$1,429.00

flat rate, per month

Plan includes:

  • 1250000+ Emails Per Month
  • 20m Events Tracked Per Month
  • 250000+ User Records (an.K.an Contacts/Subscribers)
  • A/B Testing
  • API Access
  • Automated Workflows
  • BYO Email Providers
  • Campaign Reporting
  • Conversion Tracking
  • Custom Domain Signing
Read More
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Vero Features

  • Popular features found in Email Marketing
    A/B Testing
    Autoresponders
    Campaign Analytics
    Campaign Scheduling
    CAN-SPAM Compliance
    Contact Management
    Customer Segmentation
    Email Tracking
    Event Triggered Actions
    Subscriber Management
    WYSIWYG Editor
  • More features of Vero
    Activity Dashboard
    Activity Tracking
    API
    App Notifications
    Automated Scheduling
    Behavior Tracking
    Campaign Management
    Campaign Segmentation
    Click Tracking
    Content Management
    Conversion Tracking
    CRM
    Customer Journey Mapping
    Customizable Branding
    Customizable CTAs
    Customizable Fields
    Customizable Forms
    Customizable Templates
    Data Import/Export
    Drag & Drop
    Drip Campaigns
    Dynamic Content
    Email Campaign Management
    Email Marketing
    Email Templates
    Engagement Tracking
    HTML Editor
    Image Library
    Landing Pages/Web Forms
    Lead Capture
    Lead Generation
    Lead Management
    Lead Nurturing
    List Management
    Marketing Automation
    Mobile Access
    Mobile Optimization
    Multi-Campaign
    Multi-Channel Communication
    Multi-Channel Marketing
    Multi-Language
    Multivariate Testing
    Notification Editor
    Notification Scheduling
    Personalization
    Preview Functionality
    Process/Workflow Automation
    Real-Time Analytics
    Real-Time Data
    Real-Time Reporting
    Reporting/Analytics
    Reporting & Statistics
    ROI Tracking
    Sales Analytics
    Segmentation
    SMS Marketing
    SMS Notifications
    Template Management
    Third-Party Integrations
    Visual Analytics
    Visual Workflow Management
    Website Analytics
    Website Visitor Tracking
    Workflow Management

Vero Integrations

Segment
Segment
Google Analytics 360
Google Analytics 360
Zapier
Zapier
Mailgun
Mailgun
Twilio
Twilio
Freshpaint
Freshpaint

See all 17 integrations

Vero User Reviews

Overall Rating

4.4

Ratings Breakdown

5

47%

4

43%

3

10%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.0

Value for money

4.5

Customer support

4.7

Functionality

4.0

VR
Verified
Reviewer

Internet

11-50 employees

Used daily for less than 12 months

Reviewed February 2019

Great bang for your buck

4

Ratings Breakdown

4
Ease of use
5
Value for money
4
Functionality
icon
Pros:
Has a lot of features and a clear UI. They are being transparent about what updates they will be rolling out, and are constantly trying to improve their platform.
Cons:
They don't support webhooks or mutiple criteria triggers

Read More

EJ
Erika J.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2020

Excellent product and service

5

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Vero has been instrumental to improving our behavioural workflows and nudging future clients throughout our conversion funnel. We are now implementing new workflows and use the newsletter function too. When I need customer support, it's always exceptionally fast and helpful. Thank you to the team for creating such a great product and service.
Cons:
Tag management is still evolving, but the team has been very helpful with this, and clear product development priorities also support a great client experience.

Read More

VR
Verified
Reviewer

Events Services

11-50 employees

Used monthly for less than 2 years

Reviewed January 2019

Poor UI design and performance

3

It's okay, would only use if I had no alternatives.

Ratings Breakdown

2
Ease of use
4
Value for money
3
Customer support
2
Functionality
icon
Pros:
Its basic functionality does work, so in the sense that it is within the lower costing solutions on the market mean that it does what it needs to.
Cons:
- Poor UI throughout, compared to other tools of this nature (MailChimp for example) nothing works in a manner that feels aligned with modern UI design or user expectations. - Poor performance - when you look at other modern marketing tools, having to wait for data dumps, for segments to load and be calculated (especially when they are only a few thousand in size) is crazy.

Read More

FR
Frank R.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Reviewed January 2019

Great for startups getting started with email marketing and transaction emails

4

Unlike other services, Vero handles transactional emails in addition to triggered and marketing emails. This allow you to have everything under the same roof. The UI is fairly easy to navigate and the team has been adding new features regularly. The customer service is also really responsive and helpful with the founder helping us on a few occasions.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Having every type of email under the same roof is a definite plus. We used to have subscriptions to several services to accomplish what we were doing in Vero.
Cons:
The email templates could use more love. They really need a wysiwyg interface, so that non-technical colleagues can easily design and send emails. They only currently have support for importing HTML and modifying copy.

Read More

MR
Max R.

Verified reviewer

Entertainment

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2019

Vast’s Vero Review

5

I love Vero and will continue to use and recommend your service.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Customer support is essential. Both the CEO and our account manager has been EXTREMELY helpful.
Cons:
I think some of the UI elements could be streamlined, such as the e-mail preview/editing page. You should be able to schedule and edit emails in the same page.

Reasons for choosing Vero

Customer support.

Reasons for switching to Vero

Felt like a number rather than a person.

Read More

TH
Thomas H.

Verified reviewer

Music

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Powerful system for transactional/behavioral and ad hoc emails

4

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Vero is very powerful and has a solid support for liquid templating language and connecting to external API sources, which is a major plus for us.
Cons:
The editor for building newsletters could be better.

Read More

WE
Will E.

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Reviewed January 2019

The Future of Event Driven Communication

5

Exceptional. The Vero team provide the most real time customer service you've ever experienced.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
This is the most versatile event-based marketing solution out there. Vero can quickly scale its data ingestion to process large volumes of data to trigger email or push notifications to customers.
Cons:
Only downside is that it doesn't integrate with Facebook, Twilio and other similar channels.

Read More

Brian's profile
Brian M.

Verified reviewer

Financial Services

51-200 employees

Used weekly for less than 12 months

Reviewed January 2019

Vero- Good but dont expect wonderful UX

4

I like it but I would say you need to be an experienced email marketer to get the most from it

Ratings Breakdown

3
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
functional and most tasks can be done quite efficiently once you learn the software and navigation value for money
Cons:
their own CDN has bad delivery rates and you need to integrate your own realistically bad UX not easy for novice user to navigate vs other platforms such as mailchimp or sendgrid

Read More

VR
Verified
Reviewer

Arts and Crafts

Self-Employed

Used daily for less than 6 months

Review source

Reviewed September 2023

Vero Cloud

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Vero cloud is reliable and speedy. I can use multiple devices with no lag. Costumer service is exemplary.
Cons:
I have not run in to any issues with my Vero account.

Read More

VR
Verified
Reviewer

Music

2-10 employees

Used weekly for less than 12 months

Reviewed January 2019

Great Product With Tons Of Potential & Great Team!

4

Ratings Breakdown

4
Ease of use
5
Value for money
4
Customer support
4
Functionality
icon
Pros:
Super clean and modern User Interface and very easy to understand how the product works. Set up of email automation is a dream with the new Workflow feature.
Cons:
Overseas (outside of USA) support team sometimes results in delayed responses for urgent tickets, but the customer service is great.

Read More

Showing 1 - 10 of 30 Reviews

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