Vidyard

RATING:

4.5

(116)

About Vidyard

Vidyard is a video platform designed to help businesses create exceptional buying experiences with a suite of buyer engagement products from video messaging and hosting to AI-powered prospecting and digital sales rooms. Go-to-market sales and marketing teams can boost their outreach and engagement strategies to create better connections and close more deals. Build trust, personalize customer engagement and better position offerings to your buyer’s purchasing approach with integrations and built-in analytics. From CRM integrations like HubSpot, Pipedrive, and Salesforce to popular enablement platforms like Salesloft, Gong, and Marketo, teams can work seamlessly between platforms. Pricing is available on monthly and annual subscriptions.

Vidyard Pricing

Pricing is customized to meet your needs!

Starting price: 

$19.00 per month

Free trial: 

Available

Free version: 

Available

Vidyard screen and video recording
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Vidyard Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Vidyard

1 - 5 of 113 Reviews

Brooke

2 - 10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed October 2021

Best videos for quick tips

User Profile

Abby

Verified reviewer

Computer Software, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Vidyard is hands down one of the best software products I have used in sales, it is a gamechanger!

PROS

Vidyard makes it super easy to send personalized videos to prospects and I have never gotten more responses now using Vidyard! Customers and prospects love the personalized touch!

CONS

Vidyard is easy to use but sometimes it can have lag in putting videos into emails. The only thing I wish Vidyard has was filters.

User Profile

Kyle

Verified reviewer

Automotive, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Vidyard Review

Vidyard was a lot to understand at first, mainly because we haven't used another website like this before. The training and customer support we're able to help us get a firm grasp on it though. Now we have integrated it with Hubspot and it gives us all the analytics we need to help understand our customers better.

PROS

Vidyard provides us with a great solution for using embedded videos on our website. We're able to track everything and because you can connect it to Hubspot, we get all the analytics we need! The customer support is extremely responsive and very helpful. The training we received as well as exactly what we needed to get everything set up. You can add CTAs to all of your videos, which helps us greatly.

CONS

The platform is very clunky and extremely hard to navigate. Thankfully, we had many meetings with people at Vidyard to understand this platform. I still get lost in certain areas though, but the customer support is available to fix my problems!

Matt

Media Production, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed September 2020

Vidyard Works, But Lazy Programming Leaves Out Key Features

I'd gave the software a "C" rating. It's better than shooting with a camera and uploading video to YouTube or Vimeo, but extremely, and unnecessarily limited in what you can do to add production value to created videos.

PROS

Vidyard allows us to quickly and easily make a very simple video and upload it to embed in a blog or web page. The ability to add "hot" banners and CTAs directly to the video is great, as is the fact that it works with Hubspot, and we don't have to rely on YouTube for every video posting.

CONS

After reading the impersonal FAQ page stating that the software does not allow switching between camera and screen during recording, I used three third party programs to accomplish this feat myself, with no help from Vidyard. If I could do this with relative ease, and I'm not a programmer, then Vidyard is simply being lazy about programming. Presumably someone at the company is being paid to improve the software?

User Profile

Brittany

Verified reviewer

Internet, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2018

Great quality and easy to use

It requires little training to get started and how to use effectively. Easy to download, use and share. Happy Vidyard user!!

PROS

This platform is very easy to use and the browser plug-in makes video recording and option selection very easy. It helps me give the best service to my clients because I can send them visual instructions on tasks they need assistance with so they do not have to read a "step by step" guide on how to do things.

CONS

No major issues at all. I wish there was more options on how the screen & camera format could appear but thats just a personal preference.