We have loved Vidyard!

As an SDR, I love Vidyard's platform. The biggest selling point for our team was their integration with SalesLoft. We can easily create personalized videos for our prospects, layer on case studies and other marketing resources and send them through a SalesLoft template or via gmail.

I wish that Vidyard allowed for scripts to be running alongside the screenshot while you are making your videos

Vidyard was a lot to understand at first, mainly because we haven't used another website like this before. The training and customer support we're able to help us get a firm grasp on it though. Now we have integrated it with Hubspot and it gives us all the analytics we need to help understand our customers better.

Vidyard provides us with a great solution for using embedded videos on our website. We're able to track everything and because you can connect it to Hubspot, we get all the analytics we need! The customer support is extremely responsive and very helpful. The training we received as well as exactly what we needed to get everything set up. You can add CTAs to all of your videos, which helps us greatly.

The platform is very clunky and extremely hard to navigate. Thankfully, we had many meetings with people at Vidyard to understand this platform. I still get lost in certain areas though, but the customer support is available to fix my problems!

I'd gave the software a "C" rating. It's better than shooting with a camera and uploading video to YouTube or Vimeo, but extremely, and unnecessarily limited in what you can do to add production value to created videos.

Vidyard allows us to quickly and easily make a very simple video and upload it to embed in a blog or web page. The ability to add "hot" banners and CTAs directly to the video is great, as is the fact that it works with Hubspot, and we don't have to rely on YouTube for every video posting.

After reading the impersonal FAQ page stating that the software does not allow switching between camera and screen during recording, I used three third party programs to accomplish this feat myself, with no help from Vidyard. If I could do this with relative ease, and I'm not a programmer, then Vidyard is simply being lazy about programming. Presumably someone at the company is being paid to improve the software?

It requires little training to get started and how to use effectively. Easy to download, use and share. Happy Vidyard user!!

This platform is very easy to use and the browser plug-in makes video recording and option selection very easy. It helps me give the best service to my clients because I can send them visual instructions on tasks they need assistance with so they do not have to read a "step by step" guide on how to do things.

No major issues at all. I wish there was more options on how the screen & camera format could appear but thats just a personal preference.

Vidyard makes it super easy to send personalized videos to prospects and I have never gotten more responses now using Vidyard! Customers and prospects love the personalized touch!

Vidyard is easy to use but sometimes it can have lag in putting videos into emails. The only thing I wish Vidyard has was filters.

No time limit on Videos along with high definition video quality. User Interface is easy to use and beginner friendly.

There is no option to download video in the free version of Vidyard.

Vidyard offers several integrations to other sales platforms that has been extremely useful! Video selling is definitely taking off and Vidyard has been ahead of the game. The plug in allows you to make videos from anywhere online, which is great when you are on the company website for the prospect and are able to show personalization while creating your outreach video.

The videos are able to be edited but you can of course try again until you get it perfect!

I've used VidYard for creating training/enablement video playlists and I've helped set it up for my sales team to use in prospect Outreach and it's an incredible tool for both at a fraction of the cost similar solutions cost.

I love that you can customize your videos and playlists to match your brand. I love that you can track clicks/watches/watch time. I love that you can integrate with Salesloft.

No cons yet! Maybe one thing is better adoption practices

My overall experience with VidYard has been exceptional, and I love what I am able to accomplish through video messaging. In my field, research shows that people are more responsive to video emails that are personalized than traditional emailing methods.

What I like about the platform is that you are able to customize the platform and videos you record and are able to trim and edit the videos to our thumbnails and send them directly from the platform or through an email.

The only thing I think might need a little improvement is integration with other platforms.

I love using Vidyard to connect with prospects. The embedded GIF in emails is my new favorite feature.

Sometimes it freezes when I am trying to save a video- it is frustrating to have to re-record it again.

Vidyard is a great business tool for Sales and Marketing teams to use video in a way that contributes to revenue. Adding Salesforce integration is vital to a) sales reps using video content b) demonstrating the # value video actually contributes to the bottom line.

Easy to use, integrations with Sales/Marketing tools, great for producers to get insight into how their videos are being consumed

Would like more options in reporting

The Vidyard customer support is excellentand always there to help with questions.

Vidyard is such a simple tool to use. You can simply create in front of your pc and attach it to an email for your customer or prospect to open. It's a better way than you emails getting deleted when prospecting and has a great feedback tool to tell you when your prospect opens you Vidyard video and how much they watch or how many times they watch. Sales people get great feedback from their customers because it's new and different. You can even do a voice/video email with a powerpoint and send in an email.

I have no complaints at all. The software performs exactly the way they described. The software does not work by itself so you have to have your sales people use it as a tool.

Great user experience, a software that is very intuitive to use right from the begining.

Vidyard is very easy to use, record short videos and share with other people. You just have to login, tap record and thats it.

Id like more flexibility to organize all recorded videos. Sometimes I get a bit lost when searching for past material.

Easy to get started, the more I have used it I have been creating better and better videos.

How simple it is to create a video and share my screen. Super fast way to send over a video.

Just that some analytics are on a premium subscription.

Needed some professional help to get it setup at first, due to unfamiliar with the terminology used in the software.

Upload of video seems pretty fast and the service rarely becomes unavailable. The uploaded video very 'portable' for use on different online platform like SharePoint and Lithium.

Buttons and labeling in the user interface not always make sense. Folder structures also take time to get used to.

Great platform for videos, the analytics are so on point, we've found it extremely useful to see where users replay, drop off, skip in our videos. Can't wait to see future features!

I love the analytics and data provided by Vidyard.

The user experience could be a lot better because I sometimes have trouble finding out where certain features are and how to activate them such as changing the color of a player, etc.

Overall Vidyard is an easy-to-use tool that drastically helps our sales team to stand out from the crowd.

I like how easy it is to record your screen and make videos. It makes it so easy to explain complex things. I can either explain it in a video, or share my screen and show them. All they have to do is click a link!

Sometimes when I include a Vidyard link in my email it ends up in the spam folder of the recipient. I haven't yet found a fix for this.

What I like the most about this tool is that it helps me focus on visual attractions for my prospects and instead of just typing what I want to get across I can just show them

Well no major issues with the tool if I had to pick something I would have to say I would like for them to have better integration with the actual email template or access within the email engine you use in my case Gmail

Very positive thus far - I'm a relatively new user and may try out the paid features - am comparing it to loom right now

Vidyard is easy to "install" easy to use - works/integrates with hubspot and other sales & marketing tools

Wish the branding feature was free - you have to upgrade for this feature to enhance viewer experience

I like Vidyard as a new, fun way to engage prospects with video. Great visibility into when and how much prospects see.

Video isn't a surefire way to convert. The UI is nice, but the layout is also not helpful - I have a hard time navigating to my videos, and figuring out how to convert to a gif, etc.

Vidyard is extremely easy to use, has a great chrome extension, and allows you the basic functions you need to get videos out to any audience.

It is VERY difficult to make a clean recording sharing a powerpoint given that Vidyard is web based. I frequently found myself recording a Zoom session and uploading to Vidyard for this reason. This is a niche complaint that won't affect most users.

Overall this tool has been incredible in helping towards my goals of connecting with more customers. I love it.

The fact that it is so easy to create and send short videos to clients has been a true boon to my ability to connect. Simple emails get ignored and deprioritized, but Vidyard videos almost always receive a positive response, or at least a response, which is what I'm looking for.

There isn't anything not to like. The video quality itself could maybe bet better, but I'd rather have a small, shareable file size.

I liked being able to customize videos to send to prospects.

It seems like Vidyard was not a fully fleshed out tool (circa 2019). The tool would not allow me to make edits or revisions to an existing recording - rather it would only allow me to record one video and then have to delete it and re-record a new one. I spent an entire Sunday making customized videos for about 25 prospects and even after all of that effort had no return on that investment as no prospects responded.

Easy and great. I love you can use your computer or shoot a video via their app if you want to be out and about.

I love using Vidyard. I have the free version which is still great to make a quick and easy video to send a perspective buyer as a way to get their attention better compared to an email.

I wish to get the really key features you didn't have to spend $300 a month. Even if they could add more products to their lower costing plan.