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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.58 / 5 (62)

Ease-of-Use

5.0 / 5

Value for Money

4.5 / 5

Customer Support

5.0 / 5

Functionality

4.5 / 5

Last Review Written

February 28, 2021

Pros/Cons

  • Pros

  • I love how it connects to Google Analytics and I don't have to put extra codes in my website. Instant results and insights.

  • I like to be able to see who's been viewing our company website that hasn't contacted us

  • Cons

  • While VQ does do a great job identifying the activities of specific site visitors, the ability to identify individuals by any criteria makes it less than perfect.

  • - Wish it could tell you exactly who visited - Only tracks businesses who visit - Google analytics doesn't tract when a visitor hits site so it doesn't track time on one page sites

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos