All Walls.io Reviews
1-25 of 83 Reviews
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Raluca
Verified reviewer
51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Sleek looking, easy to moderate twitter wall for conferences
A very professional looking, customizable Twitter wall that was easy to set up and moderate, that our events partners were very happy with.
PROSIt really shows off the tweets (and other types of social contributions) very well. I like the very clean themes and user interface, the fact that you can personalise it with your own logo and such, the fact that moderation is very easy. I also liked that in the default theme I could choose the number of columns to be displayed, thus making the wall readable even on a smaller screen or one that was set up farther away from the public. I love the fact that it showcases messages with embedded images very well. Also, the feature of hiding all of the posts with one click was very useful each time I wanted to start the wall with a clean slate, coming from a certain hashtag that is used constantly. I also appreciate that you have event-based pricing plans, not only monthly pricing plans.
CONSThe cost of a 72-hours wall was a bit pricey for single small-scale events like we have a lot of times.
Vendor Response
Thanks for your kind review, Raluca! Hope to see you again soon!
Replied November 2017
Jason
Higher Education, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
High Impact Solution
I've been very pleased with Walls.io. We needed a creative way to display social media posts and this product clearly delivers. There are multiple designs available, so changing the look every semester helps keep content looking fresh. Any time I have reached out to user support, they've been nothing but helpful and extremely responsive. We also use this product to help engage paying customers who rent our spaces. We're able to add a conference's designated hashtag to the feed and now their guests can see posts in real-time throughout the event.
PROSWalls.io provides an easy solution to engage our campus population and display their social media posts. It's easy to set up, easy to use and easy to customize. Having the ability to moderate content, especially content supplied by a student body, was extremely important. It couldn't be easier to filter posts, both through a web browser and on the fly through a mobile device.
CONSWith our current plan, each social media channel is limited to five sources. Being a large university with hundreds of departments and even more social media sources, it would be great to have more sources available.
Vendor Response
Hi Jason, Thank you for the detailed feedback you shared here. Glad you're happy with the product and the support. We really love the setup you have for the wall and the insights you shared with us in the showcase we published on blog.walls.io Regarding the sources, perhaps we can find a custom solution. Could you please send me more details about the extra sources you need and for which channel. All the best, Daniela Turcanu Senior Marketing Manager at Walls.io
Replied October 2019
Patrick
Religious Institutions, 1 employee
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2019
Innovative way of getting social media platforms under control
With aggressively operating in the social media realm, keeping track and control of posts can become a bit challenging. Walls.io helps me regaining that control. Even though I am just trying it out, I already saw that set up is very easy. I am excited to see how this can further contribute to our goals
CONSAt this point, no negative points. I am not sure how walls will help me in practice, but I am ok with giving it a go.
Vendor Response
Hi Patrick, Thank you for trying out Walls.io. We hope that it will help you meet all your goals. If you have any questions at some point, don't hesitate to ask for help. Our customer support team is always there to guide you. All the best, The Walls.io Team
Replied April 2019
marcelo
Music, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2019
It's a good solution to put Facebook onsite!
Overall experience was just great, I used it and it solved a bug into mobirise that turned off their in house social wall so I was a very usefull solution, I am strongly recommend it!
PROSOne thing I really liked at this Wall is that it's easy to setup and actualy worked! In just 2 minutes I've created my account at the service and put it to work on my website, and this is great! It solved my problem with the Mobirise website creator when their own wall goes down, I was very happy with that! I strongly suggests you to give it a try!
CONSI makes my website a little bit slowly and takes me valuable points in the pagespeed what in those days is crucial.
Vendor Response
Hello Marcelo! It's great to hear that it only took two minutes to set up a social wall and embed it on your website. We know that page speed is an important ranking factor and we are trying to optimize the widgets, so they don't slow down the websites where they are embedded.
Replied April 2019
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Great way to engage our campuses.
We can engage our students, instructors and staff from multiple locations.
PROSI like that we can curate content using both a hashtag and a social feed. Being able to combine content from more than one place keeps content fresh, and use of a hashtag makes posting easy for end-users.
CONSI wish I could moderate from an app via mobile. I can only approve posts by logging in via the web, currently. A simple app would be so awesome, especially since often those who need to approve posts also attend events.
Vendor Response
Thanks for your kind review! I'm sorry, we don't offer an app at this point, however we go great strides in optimizing our web app for mobile use - did you Try it out? It should do the moderation job pretty well...
Replied November 2017
Anonymous
51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
Simple to setup and use
Value for money and most of the features needed for social wall is available. Easy to setup, administer and use.
CONSAlmost all good. It was nice to have "pin always to top" available. Alternative suggested by support can be used to some extend - highlight a post & sort by postrank
Vendor Response
Thanks for your kind review & feedback! :) Glad we could help with the postrank/highligh-workaround, and your request re. "pin" will be definitely discussed! :)
Replied November 2017
Anonymous
1 employee
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Great product
Great tool for collecting all social media content and easy to setup!
PROSI really appreciate the user friendliness of Walls.io and how quickly it can get setup. We used it for a big conference that I helped plan and it was awesome way to help tell the story of the conference both for attendees and for those who couldn't attend.
CONSI don't have any complaints about walls.io.
Vendor Response
Thank you so much for taking the time to write a review about Walls.io. We're happy that you found it easy to set it up and use for the conference.
Replied April 2019
Fernando
Verified reviewer
201-500 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Awesome experience!
My halloween event was a success. Part of it was because of Walls.io, which grabs people attention and make any event interactive. Guests can use their own social media and interact without much effort.
PROSThe features, rich administration panel, many social medias to access and ease of use. Stunning visual and different themes to choose also made it a great option. The tool is entirely well built, so I didn't need the customer support, anyway, they got in touch with me to know if everything was fine.
CONSMaybe the price is a little bit high to final customers. I guess it worth for an enterprise plan, but for single customers and enthusiasts, that's a bit expensive.
Vendor Response
Thanks for your review, Fernando, it means a lot to us! :) As for pricing: did you see we've launched a 72h pass recently? We hope this makes us more available/affordable :)
Replied November 2017
Olisebuka
Verified reviewer
Education Management, 501-1,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Social Media Engagement in Events Unlocked
Live audience engagement with Twitter and Instagram which are widely used these days.
PROSSo, I had an event in a few days and I was looking for the best way to engage the audience on social media and walls.io came to the rescue. What I love best is the free trial I had.
CONSFree trial is not long enough. However, this is a service I would definitely pay for, considering the value for the money.
Vendor Response
Hi Olisebuka, Thank you so much for taking the time to share your feedback here. We're glad that you find Walls.io useful for your events. If you need more time to try the tool, you can always talk to the colleagues in customer support. They will be happy to extend your free trial and guide you through all the features. To more social media engagement during your events with Walls.io! :) All the best, the Walls.io Team
Replied August 2019
Claudia
Verified reviewer
Online Media, 2-10 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Great Tool for showing live social media interactions
We've been using Walls.io to have a physical social media screen at a recent local meetup. They claim it's easy to get started in 5mins, and really, it didn't take any longer to setup a social wall with our event's hashtag, customize our logo, colours etc. We've been using different solutions before, but none was as easy to use (and affordable).
CONSIf anything, we'd like to see more layout templates available or make the existing ones more versatile (f.e. support for auto-scrolling would be a nice touch to keep a wall "alive" even for smaller events with less posts.
Vendor Response
Thanks a lot, Claudia - happy to hear Walls.io did a good job at our event! Got you on the template feedback - we have some cool updates in the works f. 2019 :)
Replied December 2018
Matthias
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
Great Social Wall, we're working very well with Twitter, Instagram, Facebook, YouTube, RSS & Walter.
Experts recommended Walls.io after our failed experiments with other Twitterwalls. Walls.io looks very well. The team found creative solutions for some problems, e.g. the nice chat-bot Walter. We like the choice betweet 3 account types (Free, Pro und Premium), and we love that Walls.io supports our project (@GTS7000) with a sponsored account. It's very good for a project like ours that the URL of our Social Wall is easy to memorize, e.g. https://walls.io/gts7000
CONSThe multitude of functions and aspects can only be learned over time. The APIs of social networks limit the possibilities of every Social Wall.
Vendor Response
Danke Matthias, für das nette Review :)
Replied November 2017
Halee
Non-Profit Organization Management, 11-50 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2019
Walls.io
Walls.io makes it easy to add all your social media channels as well as specific hashtags that would be relevant to your event. It can be used on websites or various screens - we used it on a big screen TV at an event we hosted.
CONSThe time it took for feeds to "refresh"
Vendor Response
Thank you for taking the time to share this feedback here. Regarding the refresh times, on the Free plan, walls are updated once every 15 minutes on average. On the Pro and Premium plans the walls receive updates once every minute on average. Your Twitter sources will always be updated in real-time, regardless of the plan. Feel free to send a ticket to our support team if this doesn't work as expected for your wall.
Replied April 2019
Wendy
Luxury Goods & Jewelry, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Amazing social media wall, it gets our customers engaged.
Customer Engagement
PROSAbility to use multiple hashtags and the moderator tool was very easy and convenient to block unwanted content of people using the same hashtag. I find wall is easy to use and I highly recommend it to all businesses.
CONSI wish there was an easier way to get facebook posts on the wall, since you are unable to use a hashtag.
Vendor Response
Thanks for your kind Review, Wendy! We're glad you like Walls.io! Agreed on the FB Hashtag issue - unfortunately this is a limitation of the official FB API, so we can't do much on our end, sorry!
Replied November 2017
Andrea
Health, Wellness and Fitness, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
It was a perfect support for our party "Put on your cap" in benefit of children with cancer.
Good image, and contextualize the theme of our important and necessary party.
PROSIt was a very important improvement for our public image because the theme of the party was the social networks. The party of Put on your cap! Tarragona 2018 was a great success thanks to you too! From Afanoc we want to give voice to this big and common problem and being able to translate all the people who collaborate on a screen was incredible and everyone valued it a lot. The tool is so easy to use and has got everything that we need to delimit our campaign and achieve our objectives. We hope that from Walls.io, you will be able to cooperate with us in this type of events.
CONSI just can say that it is what we were looking for and we don't have any kind objection or a complaint.
Vendor Response
Wow, thanks for this glowing review, Andrea! :)
Replied May 2018
Ashley
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Love it!
I have had nothing but success with this social platform. It works exactly as described and i've been really pleased with how well it works with my social media strategy.
CONSOther than the initial set up taking a bit longer than I thought it would. I really don't have anything negative to say about it.
Vendor Response
Thanks Ashley, for your kind review! :) Let us know if we can help with anything re. setup/customisation!
Replied May 2018
Liz
Verified reviewer
Computer Networking
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2018
Walls.IO has dramatically improved our site to site connection strategy for our global events.
Connects global events, captures event story, energizes the crowd, etc.
PROSThe customer service is unbeatable- the chat support is available at almost all times. The wall is easy to customize, and the map theme is awesome. I shopped for other vendors and walls.io was by far the best, especially for the price.
CONSI have had some struggles with moderation. I wish it had a feature where you could move posts into "folders" so you can show/hide a group at once. Also, I wish you could manually add location to some posts where people forgot to add them so that they can show up on the map.
Vendor Response
Hi Liz, thanks a lot for your kind review (again ;)!. Please make sure to let our support knowif we can help with moderation!
Replied January 2018
Melanie
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
Great tool to monitor social media posts and publish them on screens (office, events,...)
The tool is quite easy to use and offers a lot of cool features - even the free plan offers a lot of possibilities. I would definitely recommend it, especially for events. The support agents reply quickly and offer very helpful advice.
CONSSome features and settings aren't that easy to find in the tool - especially if you are not using walls.io on a daily basis (but that's the same for all kind of tools)
Vendor Response
Hi Melanie, thanks a lot for your great review - always good to hear from our customers! :) Re. the ease of use: agreed, we can always do better! (in fact we're currently redesigning some of the settings, so there will be a small update in that regard by the end of the year :) Best Michael
Replied November 2017
Anonymous
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
I use wall.io during an annual weekend long event to encourage social media sharing.
The free version of the software is quite robust and has all the needed functionality for testing the platform. Moderating is easy and notifications of new posts is very convenient.
CONSI would love to see them offer a shuffle option that could be turned on, which would allow the posts to continue to cycle (in or out of order) during times when there is not new content coming into the stream. That would keep great content from getting buried too quickly.
Vendor Response
Thanks for the kind review! :) Actually, we have a feature called "Post Looping", which does exactly that - it can be found in the "Misc" tab of "Settings". Hope you'll check it out!
Replied November 2017
Dedrick
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
This piece of software was the life of the party!!!
Extreme pleasure by knowing that it took my event over the top and made my guest extremely happy!
PROSI loved that it was easy to use and incorporate into the scheme of my party. The guest loved that they could use their social media platforms and see their post about the event, live.
CONSMy only issue with the software was the fact that one had to use a chatbot to get Facebook messages to post. I do realize that this restriction is a FB issue and not Walls.io. But other than that, no compliants!
Vendor Response
Thanks for your review - we are happy to hear Walls.io made your party even better! :))
Replied March 2018
Christian
Verified reviewer
11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2017
Everything was easy, setup, payment, use, follow up
I search for software that allow me to do what Walls.io does, started with the free trial, but it was so easy to use that I decided to buy a plan for an specific event I had.
CONSThe only thing that I would like in addition is that I can customize the period of time to buy, I mean not limited exclusively to the plans offered in the site.
Vendor Response
Hi Christian, thanks for your kind review! :) We understand your wish for customized pricing periods, but hope for your understanding as this is currently not possible with our payment solution, sorry :=)
Replied November 2017
Anonymous
201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed December 2017
Beats the competition. Tried them all.
It allows us to engage with customers on our big screen and on our social website. It's great!
PROSThe quick, scalable interface that works no matter screen size or form factor. Coupled with the ability to add your own posts makes this just amazing!
CONSI wish there was a cheaper option to add in advertising and maybe another wall, there's a big price jump between options and I don't need api access
Vendor Response
Thanks for your kind review! :) We're happy to have you as a customer!
Replied December 2017
Juri
Management Consulting, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Exactly what I needed!
This was configured and integrated in a few minutes and worked instantly.
CONSI think the Price and Value ratio are not in line. Pretty expensive for what you get in comparison to other solutions.
Vendor Response
Hi Juri, Thank you for taking the time to share your feedback with us. We're trying our best to offer a professional solution at a competitive price. We're happy that you found Walls.io easy to set up and integrate. All the best, The Walls.io Team
Replied April 2019
Laura
Information Technology and Services, 51-200 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great product
Good User experience, very easy to use, well designed
CONSit is a bit pricey. Maybe having different pricing oprion would help.
Vendor Response
Hi Laura, Thank you for taking the time to share your thoughts about Walls.io. We're glad to hear that you enjoy using Walls.io. Thank you also for the feedback regarding the pricing options. We passed it on to the product team. All the best, The Walls.io team
Replied June 2020
Marika
Marketing and Advertising, 51-200 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Great Product
Walls.io is simple to set up and the functionality is amazing. Customer support was quick to help if we had any issues. Would definitely use this app again!
CONSI can't think of any cons - it had everything I needed it to have.
Vendor Response
Thanks so much for your kind review! :) I'll forward this to our customer support team as well!
Replied June 2019
Simone
Automotive, 1,001-5,000 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Love it - easy to use and fast set up
A working social wall
PROSFast set up of the wall and easy connection to the channel
CONSI just needed it for a certain time because of a customer presentation, therefore price was okay - but I don't spend the money permanently
Vendor Response
Hi Simone, thanks for your great feedback! :) We hope to have you on board again soo!
Replied November 2017