Whois Visiting

RATING:

4.6

(35)

About Whois Visiting

Whoisvisiting is a cloud-based website analytics and lead management solution that allows businesses to identify and track visitors on their online website for improved lead engagement and qualification. With Whoisvisiting, businesses are able to convert unknown visitors to qualified leads, improving conversions and reducing churn rates. Key features include real-time visitor tracking and identification, custom triggers for notifications and alerts, and visitor data and analytics. Whoisvisiting can provide businesses the tools to identify visitor actions on any website and apply advanced filter and group visitors using custom categories. Users can sort and identify visitor data by finding publicly available contact information of key employees along with any social...

Whois Visiting Pricing

Pricing is based on the number of unique website visitors per month. Up to 1000: $69/month or $745.20/year. Up to 2000: $99/month or $1069/year. Up to 4000: $139/month or $1668/year. Up to 10,000: $239/month or $2868/year. Up to 30,000: $419/month or $5028/year. 30,000+: custom plans available. Whoisvisiting is also priced in EUR and GBP.

Starting price: 

$69.00 per month

Free trial: 

Available

Free version: 

Not Available

Whoisvisiting Dashboard
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Whois Visiting Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Whois Visiting

1 - 5 of 35 Reviews

User Profile

Stephen

Verified reviewer

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Best visitor tracking tool on the market. If you need simplicity with functionality, this is it.

I know what i'll be recommending from now on. There is power in simplicity and clarity and the team at Whoisvisiting.com gets it.

PROS

Straight forward pricing, easy to use and very useful features that make Whoisvisiting stand out from others on the market. I'm a fan of tools that work and keep things simple. You install the code, then you start receiving data right away, you can filter reports and even set up notifications. Then you can segment traffic by source, keywords, geography and get actual names and emails that DONT bounce when you contact them. What stands out the most is the UI, compared to other software on the market. Simply put, if you can get your clients to use it, then its easy to use and understand. Finally, customer support. You can actually call them and hear from a person. Sure they have a knowledge base, but nothing can compare to actually talking with someone on the phone if you're having technical difficulties or need clarification.

CONS

Not really a negative, but understand that limitations exist with any software like this. No software will tell you that Tom from XZY company visited your website and here's his email and LI information. That's against privacy laws in many countries. With that in mind, this is perfect for those building a business who their target customers are other small to medium size companies where the decision makers can be contacted easily. Not for those targeting multi national or large domestic companies where there are different departments, more than 500+ employees etc. Finding out who to contact would be difficult and in most cases you only have 1 chance to make a good impression.

User Profile

Jessica

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

25% annual revenue growth since using the platform - and still going!

Awesome experience, will continue working with these guys for the foreseeable future.

PROS

- Well, what's not to like? This software drastically improved the performance of our company and we have seen revenue fly through the roof since working with Who Is Visiting 18 months ago. - What makes this software stand out is the fantastic sales support. I was new to this sort of software and so was a novice when it came to setting up reporting. They helped me set up various reports, with different triggers etc and offered valuable insights. With their help, I managed to ensure that the reports that were the most useful were set up - and going to the right people in our organisation!

CONS

I wouldn't necessarily say this is a con, but it's a suggestion to improve. I'd love to see a mobile app! Their website is of course mobile-friendly, but so many companies these days are now established on an app platform, so that would be great to see and would make the process effortless, anywhere, anytime.

amy

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed October 2016

Very poor customer service

We were looking for a more cost-effective, simpler visitor tracking solution than our current vendor. Whoisvisiting.com had a lower monthly price but still provided visitor tracking information. I'm a hot prospect, right? So I schedule an appointment with a rep, who was late and then acted all huffy on the phone (like I was a waste of time). Whatever. We proceed with the trial. It takes over a week of back-and-forth to get the code and implement, mostly delayed because I'm on US CST and the rep was on UK time. Once the software was running, I scheduled an appointment to go over my results (I was proactively prompted to schedule this meeting). The rep totally stood me up and then failed to respond to my emails. Sort of echoing the other reviewer for this software. I loved what I saw of Whoisvisiting in our trial, but their customer service at the prospecting level does not make me comfortable to proceed with an investment. Womp, womp.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Great product, works very well with Unbounce

I started using Whois Visiting in the hope that we would be able to catch the leads that drop off our landing pages, after a few weeks of getting used to the system we managed to start converting 5% of drop offs in to customers. Having used Whois Visiting for 2 years+ I have watched the constant growth and improvement to their system. They are about to launch a full API which I am beta testing and it is working well so far.

PROS

Simple control panel Easy to work with customer service Their Zapier integration works well with Unbounce Minimal effects on page load time Low pricing compared to the competition

CONS

There could be some functionality to view sub accounts statistics and change log.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

A no-brainer B2B sales tool

It makes you money

PROS

Whoisvisting tracking software is an excellent solution for B2B sales and marketing. No longer do you have to guess which businesses are looking at your websites. This clever and very affordable solution shows you how other businesses have found your website, the pages they are interested, and any available contact information. This combined data allows businesses to proactively engage with potential new customers who have shown interest in their products and services, ultimately increasing the chance of a sale.

CONS

It doesn't add insights for visitors using dynamic IP addresses, but as most businesses use fixed IP addresses this isn't necessarily an issue.