Widen Collective Software


 

Widen Collective is a cloud-based brand and digital asset management solution designed for mid-size and large businesses. It offers features like content creation, distribution and analytics within a suite. It also offers document storage using Amazon Web Services.

Widen Collective offers a centralized repository for storing all images and brand logos that can be referred to by users creating branded sales and marketing collateral. The product also features a portal where users can upload and share brand assets with colleagues based on their departments and roles.

With the help of asset-level analytics, users gain a complete view of the usage of brand assets across the company and are able to measure the performance of their content on their website. The asset lifecycle management module enables administrators to manage asset versions, approval process and document expiry dates.

Widen Collective is available on an annual subscription basis that includes support via email and phone.

 

Widen Collective - Asset database
 
  • Widen Collective - Asset database
    Asset database
  • Widen Collective - Asset repository
    Asset repository
  • Widen Collective - Metadata management
    Metadata management
  • Widen Collective - Insights
    Insights
  • Widen Collective - Image resize
    Image resize
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

259 Reviews of Widen Collective

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Buddy from The James Irvine Foundation
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Widen Collective is a great tool for managing your digital assets in the cloud

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Customer Support

We are a small, private non-profit organization that uses Widen to store our company and Board-related digital assets. Widen allows us to easily organize, tag, query, upload/download and share these with ease with minimal effort on the administration end. It also provides a scalable and secure cloud-based environment in which to store our assets. We would recommend Widen to other organizations that are looking for a solution to their data asset management storage needs.



Pros

-Secure
-Scalable
-Organization of assets

Cons

-The words on the UI are quite small
-It is unclear on how to install the application on a mobile device

 
 
 
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Jason from Daktronics
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

I am a digital asset manager for my company, which uses Widen.

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Many time-saving features in asset searching and sharing both within my organization and externally with customers.

Pros

What I like most about Widen is that they are very open to receiving feedback and improving the software based off of user comments. They host annual events to bring other clients together to share ideas and knowledge of how their users work in the software. All of the Widen staff is available for comments.

Cons

What I like least about Widen is that all of the connectors and API's that help integrate our DAM into other business platforms, such as Salesforce, Sharepoint, CreativeCloud come with an additional annual fee.

Review Source: Capterra
 


January 2018

January 2018

I am on communications forthis company, I produce a lot of media assets, and this tool stores them.

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Pros

It can accommodate a lot of media assets and organized them in a way that is manageable. It is fairly user-friendly.

Cons

Many different departments within our company will need access to this software, and that may require some training, because I don't know if the tool is intuitive enough to just turn them loose on it.

Review Source: Capterra
 

Emmet from MechoSystems
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

I am a DAM administrator. So far there has been a slight, but easy learning curve.

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The ability to upload various type of meta-data and manage user rights.

Pros

I like how there is a web-based app and the meta-data function, plus the ability to manage the image rights.

Cons

My manager does not like how a search for "hospital" results in our images of hospitals as well as hospitality. My manager would like the search function to be smarter like Google's, so it knows we would like to only see hospital-related images.

Review Source: Capterra
 

Chrystal from UCLA
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

Easy to use, puts all our assets at our fingertips.

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Lots of time saved. Ease of access to our creative assets and digital libraries, giving a visual catalog of content to review.

Pros

Easy to access assets and distribute them to teams, or have employees grab their own assets to save our Creative department valuable time. They're constantly improving their features and adding new ones, and are responsive to user feedback.

Cons

Integration with marketing automation costs extra. It'd like to see more of that supported in the future, and included in the base price.

Review Source: Capterra
 

Caitlyn from Trunk Club

January 2018

January 2018

Great!

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Pros

The customer service is key when I need a question answered right away. I have had the best experience with our widen representative.

Cons

Sometimes I wish it had certain features and functions to make searching easier but I'm still trying to figure out everything.

Review Source: Capterra
 

Kevin from Construction Specialties
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

Widen Collective is the best DAM tool we have used.

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Pros

The user interface is so simply we can add new users quickly and easily and they can find assets with a minimal amount of training.

Cons

Some of the role permissions arent explained ver well. There were a few settings we needed to have turned on in order for users to be able to use the system effectively.

Review Source: Capterra
 


January 2018

January 2018

Simply fantastic!

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Pros

Widen Collective grants my company the power to organize, store and manage our digital assets using a smart and intuitive set of controls.

Review Source: Capterra
 

Stacy from Renaissance

December 2017

December 2017

Widen helped us to organize the thousands of assets we used to house all over our network folders.

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Company-wide self service, insight analytics, and quicker webpage loads.

Pros

The tag and search functionality. We no longer have the chief marketing officer instant-messaging our team to find awards, accolades, images, and illustrations. Other departments can self-serve as their needs dictate, and we can track usage of key assets with Insights.

Cons

The Insites analytics are not intuitive to use. I would like deep practice, usability, and best practice webinars and or forums to better understand the power this feature.

Review Source: Capterra
 

candida from Luxury Brand Holdings

November 2017

November 2017

Our usage of the collective is not intense. We only use it for upload and download of images.

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Pros

Easy to use. Nothing complicated about it. Every one in my department that has to use it, even if they are not computer savvy are able to use it without any issues.

Cons

Maybe images should have an expiration date of 2 years. Once the expiration date came the images would be gone. This way we would not have 10 of the same image that only 1 or 2 are used.

Review Source: Capterra
 

Lara from Deer Valley Resorts
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

Widen's DAM system is intuitive for our users and has made sharing assets effortless

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Pros

It is very easy for me to onboard people, I don't really have to do much training since the program is so intuitive. I am able to permission out who sees what. Widen's customer service is also second to none with any software company I've ever worked with.

Cons

There are a few minor things, but nothing major that would make me start looking into other solutions. One example being that I wish we could organize global collections better

Review Source: Capterra
 

Michele from INVISTA

November 2017

November 2017

Widen is so engaged with their customers - user experience is paramount.

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Most of my day was spent searching for assets and usage rights with our old software. I love that Widen has empowered users to be self sufficient.

Pros

The DAM is user friendly, customizable, adaptable. I love each user can create their own "experiences" by sorting, thumbnail sizes, etc,

Cons

Some of the administration tools can be hard to navigate, and it is not always intuitive on where to access or make changes if you aren't in there often.

Review Source: Capterra
 

Ninel from Murad

November 2017

November 2017

Very User Friendly. Easy to upload and download files.

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Pros

I can upload my file and make sure that they are stored in a place that I can have access from anywhere that I want. I can upload files from past. I can search for files and see examples of what has been done years ago.

Cons

Sometimes it gives corrupted error. I wished it could have given the corrupt error while I am uploading files.

Review Source: Capterra
 

Jon from Door County Visitor Bureau

November 2017

November 2017

Efficient and convenient way to maximize the use of our digital assets.

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Pros

The cloud-based system is very convenient, as is the level of customization for our specific needs. Very easy to upload, access and share photos and video clips with anyone we want, all in a secure environment.

Cons

Properly tagging uploaded assets can take some time, and while it's not the software's fault, the time commitment to maximize our use of the DAM system is the biggest issue we have to manage on an ongoing basis.

Review Source: Capterra
 

Jen from Bank of the West

November 2017

November 2017

Widen is intuitive, easy-to-use and makes organizing digital assets a breeze!

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Functionality

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Pros

Beauty and brains - the dashboard is legit! You can personalize it to your needs, it's visually appealing without the clutter. The activity feed and the spotlight collection is useful for me and the other admins. Love the idea of the brand portals and can't wait until we can implement and launch it.

Cons

As an admin, I'd like to see asset thumbnails in the uploads and downloads tab instead of filenames. Also, the asset versions isn't as easy to use. If we have 3 versions of an asset, I'd love it if when you click on the asset, you can tile the assets to determine which one to download. Currently, you have a "switch version" button that gets lost in the details. Lastly, the batch edit tool sometimes doesn't apply to all assets in the batch.

Review Source: Capterra
 

Jen from DCVB

November 2017

November 2017

Widen has been great software to catalog our images and b-roll.

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Pros

Sending and finding images has never been easier. Customer service is amazing and helped me tremendously when setting up my companies DAM.

Cons

We have a different use case than most because most of the time we are sending media outside of our organization. Widen collects emails when items are downloaded, but we are not able to get the data. I know they are working on this and we look forward to this update.

Review Source: Capterra
 


November 2017

November 2017

Before, I was lost. Now I have found...my assets. Great tool/ great people

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Gee, it makes work easier.

We have dealers and marketing teams around the world. This makes distributing those assets not a pain in the ass. Also, WAY less questions than before we implemented about 'where is is this asset?'

It rules.

Pros

The customer experience team and help desk teams are great and make you feel like a real person instead of a cog in the giant machine of software life. The portals. The PORTALS! Portals rule. They really do. Best way to organize brand stuff.

Cons

I'm waiting for workflow to become even more robust for it to become a Workfront killer. Which I hope that it does.

Review Source: Capterra
 


November 2017

November 2017

Widen keeps our assets organized.

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We are able to organize all of our creative assets and their many versions. It also lets us send and receive assets in a more organized fashion from our vendors.

Pros

Helps us manage all of our creative. It allows us to interact with multiple agencies within one system.

Cons

Some of the steps are tedious. To remove an asset from a collection you have to go back and forth between screens. It can't just be done on the asset itself. Additionally, you can't open assets into a new tab.

Review Source: Capterra
 

David from Messer Construction Co.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

Great customer service, early communication around big and small changes, the best DAM tool we use!

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Reliability of asset storage, access anywhere, share multiple assets in many different outputs with ease.

Pros

It's the one place for all content to live and get shared out across multiple platforms. Support for project management (through Workflow) and creative implementation (through Adobe CC Connector) enhances our productivity and helps us get our jobs done faster.

Cons

The software seems sluggish and lags when you want it to go fast. File processing and scrolling through assets is where I've noticed this the most. The uploading process also needs to be cleaned up and more inviting to users.

Review Source: Capterra
 

Stewart from Sheridan College

November 2017

November 2017

I don't know how we lived without Widen's DAM solution before!

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This software completely changed our office workflow. Finding assets used to be very painful, but with all of our assets in one location and users connected to the DAM it makes finding things easy for our office, as well as external clients. By empowering our users to find their own assets it frees up our designer time, for things like DESIGN!

Pros

Ease of use, ease of empowerment for the user. I LOVE being able to share collections with clients.
And I LOVE when someone asks for an asset, I just add them as a user on Widen, and tell them to find it themselves!

Cons

I'm still waiting for drag and drop functionality with Indesign. A small workflow addition that would make things easier!

Review Source: Capterra
 

Carolyn from Georgia State University
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

Highly positive experience, with ease of use and great customer service!

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We learned more about DAM management and learned to love it!

Pros

It's so easy and intuitive to use. The metadata search boxes on the side help narrow and refine the search. And the customer service can't be beat!

Cons

I don't like how the collections can't be edited between users. We have had to figure out a workaround to be able to share and edit the same collections.

Review Source: Capterra
 
 
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