Widen Collective Software


 

Widen Collective is a cloud-based brand and digital asset management solution designed for midsize and large businesses. It offers content creation, distribution and analytics within a suite. It also offers document storage using Amazon Web Services.

Widen Collective offers a centralized repository for storing all images and brand logos that can be referred to by users creating branded sales and marketing collateral.

The product also features a portal where users can upload and share brand assets with colleagues based on their departments and roles.

With the help of asset-level analytics, users gain a complete view of the usage of brand assets across the company and are able to measure the performance of their content across their website.

The asset lifecycle management module enables administrators to manage asset versions, approval process and document expiry dates.

 

Widen Collective - Asset database
 
  • Widen Collective - Asset database
    Asset database
  • Widen Collective - Asset repository
    Asset repository
  • Widen Collective - Metadata management
    Metadata management
  • Widen Collective - Insights
    Insights
  • Widen Collective - Image resize
    Image resize
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

230 Reviews of Widen Collective

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Buddy from The James Irvine Foundation
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Widen Collective is a great tool for managing your digital assets in the cloud

Ease-of-use

Functionality

Product Quality

Customer Support

We are a small, private non-profit organization that uses Widen to store our company and Board-related digital assets. Widen allows us to easily organize, tag, query, upload/download and share these with ease with minimal effort on the administration end. It also provides a scalable and secure cloud-based environment in which to store our assets. We would recommend Widen to other organizations that are looking for a solution to their data asset management storage needs.



Pros

-Secure
-Scalable
-Organization of assets

Cons

-The words on the UI are quite small
-It is unclear on how to install the application on a mobile device

 
 
 
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Quinn from Anagram International

September 2017

September 2017

Best DAM software out there!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
Value
Support

Provide customers the abilities to search products with images and specs themselves, cut down customer service time.

Pros

Actually there are two things that I like most: First is Widen tech supports is one of the best! They respond very quick and right on! Second, the software is very self-explanatory.

Cons

You have to create different roles for each of your customers. If not they all will see each other's activities!

Source: Capterra
 

Dean from Edge Advertising/LeMans Corp.
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

We have worked with Widen for decades and this is the best Collective yet!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Support

Efficiency, efficiency and more efficiency!

Pros

We have used many Widen DAM/CMS/Collectives over the decades we have teamed with them and this is, by far, the best. From the simple user interface to the customization that we required, Widen worked tirelessly to make this system exactly what we needed for all of the different marketing genres we work with.

Our system needed a lot of content storage, as well as the ability to store thousands of large images. This system accomplishes all of that and more.

The hands-on training and live help keeps everything rolling without much of hiccups. A truly great system by a great team.

Cons

The inability to use .csv files. I look forward to seeing what updates this system receives going forward. Outside of that, not much for overall cons.

Source: Capterra
 

Robert from KEEN Footwear
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

Currently finishing my 3rd consecutive Widen DAM Implementation, with NO large issues encountered.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Incredibly intuitive front and back ends, with strong client support. Moving forward, we're planning on eliminating multiple, redundant digital distro solutions with a single Widen DAM workflow.

Pros

The Admin GUI is an intuitive mix of front-end and back-end Admin Tools, with STRONG client support accessible via Chat, email, demos and structured training sessions.

Cons

Lack of an XML generator (so, no ability to create an MRSS feed for distro to 'New Media' platforms such as STB's and smartphones), and lack of a .csv ingest manager for direct 'Custom Metadata Import.'

Source: Capterra
 

Tommy from VF Workwear
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Widen Collective is the best Digital Asset Management system I have ever worked with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Support

My team has to manage over 15 different categories of assets. Most of those categories are individual brands within our company. Some are segments of the brands. All of that to say that we have sliced up our asset offering in many ways to best serve our customers. By being able to segment those brands, we are able to get the right asset served up quickly in a variety of formats to fit most every need.

In addition to that, we can make it so only certain assets can be served to certain customers. All through the use of Widen's "role" and "asset group" functions. We have well over 1000 end-users that we can easily manage.

Pros

I've used quite a few DAM solutions in the past and Widen is by far the best one I have worked with. The thing that I like the best is the ability to manage the metadata just as easy as it is to manage the assets themselves.

On top of that, the ability to assign permissions to access and administer assets by role has proven to be very valuable. We have assets that are only applicable to certain customers, so I can easily manage that through the admin tool.

The time that we spent managing assets went from a full-time person's job before implementing Widen to only an hour or so a week once it is up and running.

My team has to manage over 15 different categories of assets. Most of those categories are individual brands within our company. Some are segments of the brands. All of that to say that we have sliced up our asset offering in many ways to best serve our customers. By being able to segment those brands, we are able to get the right asset served up quickly in a variety of formats to fit most every need.

In addition to that, we can make it so only certain assets can be served to certain customers. All through the use of Widen's "role" and "asset group" functions. We have well over 1000 end-users that we can easily manage.

Cons

The only thing I have an issue with is my inability to customize the home page. From what I can tell, you have to be pretty savvy at HTML to do it right. But, I can say that there are some basic things that you can customize that will make your page on brand by adding logos and customizing the colors of fonts, buttons, etc.

Source: Capterra
 

Amanda from BoatU.S. Foundation
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

We couldn't be happier with Widen as our Digital Asset Management System!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Widen allows us to manage, store, search and share all of our digital assets in one place. With multiple partners across the country and staff spread out across the region, it's makes collaboration so much simpler.

Pros

Simple user interface, unlimited bandwidth, easy to understand billing. Widen offered every feature we had on our must-have list at no additional charge - unlike many of the other companies we looked at. We needed a system to store large images and video which would allow us to share them across locations and with outside partners. Widen also allows us to host videos and stream directly from the collective which makes version control so much easier.

Source: Capterra
 

Richard from Behr Process Corp
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Widen is a company that delivers a great product with great customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
Functionality
Product Quality
Quality
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Support

We store digital assets on the system for company wide collaboration, we also started using the Media Collective as a web host for external forward facing websites. Widen makes it easy for us to accomplish these tasks as painlessly as possible.

Pros

The Media Collective software is easy to use and is easy to configure. If you need some help there is an extensive online help library full of things which can help you, but if you need to talk to someone directly you can web chat, email or call. The help associates are always very friendly and will work with you to understand and fix the issues that you're having.

Cons

I guess I don't like the fact that it's not free? I had to put something in this space. If it was free it would definitely be better however that's probably not a sustainable scenario for Widen.

Source: Capterra
 

Tracey from Rochester Electronics

August 2017

August 2017

Excellent! The application is SO easy to use :)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Pros

Everything about this product is easy!

We initially chose the software after closely reviewing more than 7 different solutions. Widen accommodates all of our needs where others came up short. Ultimately the deciding point came down to the out-of-the-box video streaming feature, this is what makes Widen different.

The Widen team has the roll-out process down to a science. They worked with us to define a solid taxonomy which paved the way for an easy initial asset upload.

Training and the on-boarding process was seamless. The application is easy to use but, when in doubt, they have a fully loaded training library (Widen University) which has video tutorials and easy to find articles.

We are very pleased with Widen and would definitely choose it again!

Source: Capterra
 

Hope from Univerity of Miami Health System
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

The onboarding process has been very smooth as our facilitator, has been great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Too early in the process to tell. We have not yet implemented it.

Pros

I can only speak to the onboarding process as we have not implemented as yet. Widen takes a very thoughtful, step-by-step approach to teaching new users the system. There is constant support available via phone, chat, webinar, video and web content.

Cons

As someone new to this type of system, I have struggled a bit with understanding the myriad fields, categories, and other sections.

Source: Capterra
 

Matt from BFG Marketing, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Great Product for keeping our partner assets organized.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Helps us keep our ad partners organized, as well as keeping all of our creative assets for the clients in one easy to navigate place.

Pros

Easy to use, bot internally and our advertising partners. The training process of users is very fast and simple. The DAM is a great way to keep all of our advertising assets organized by vendor and client.

Source: Capterra
 

CJ from Timberlake Cabinetry
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2017

August 2017

The Widen Collective has transformed the way we work as a team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

You get time, organization, and a solution that your team mates and other employees love.

Pros

It has enabled us to focus on creative work rather than routine fetch & retrieve for employees, as well as organizing our thousands of assets and collateral in a central, easy to use, location.

Source: Capterra
 

Angela from Andis Company
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

I love having all our assets in one place where it's very easy to manage.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Having this frees up my time to manage more strategic projects.

Pros

I like the visibility of each asset and the editing features that accompany it. The spotlight collections help us to easily showcase our latest product assets.

Cons

I am waiting for the next level user interface where ther's more drag-and-drop features built in...and templates for the homepage.

Source: Capterra
 

Kelsey from Acushnet Company
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

The experience has been outstanding! Great customer service and an easy platform to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

We find the largest benefit for us is elevating our brand presence to our accounts. It really has enhanced how we deliver digital assets around key product launches and other crucial moments for our brand.

Pros

The aspect I like the most about the Widen platform is the portals feature. The ability to customize content around branding just elevates our brand presence and provides us with exactly what we need to best serve our accounts. An easy to navigate and integrated feature such as portals has served us very well.

Cons

The difficulty we have faced most is the metadata issue. Because we offer so many products and styles when uploading it can make the process cumbersome and ultimately we don't utilize the metadata as best we should because we simply don't have the time or manpower to manage it efficiently.

Source: Capterra
 

Saranya from Torani
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Overall easy to use and upload

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Asset management

Pros

1. Easy to upload
2. Easy to download
3. User friendly
4. Easy to train brokers and vendors
5. DAM good

Cons

There are no cons I have found so far.
But I personally feel some features need update and launching new features will help us a lot

Source: Capterra
 

Gus from Princess Cruises
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2017

August 2017

Widen is fast and efficient. It's responsive with search and downloading assets.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Speed.
Since the beginning we've upload thousands of images and added hundreds of users across our company and partners. It has not slowed down with all of the added weight and burden. It's still as snappy and responsive searching for assets in the beginning. Narrowing the search results and downloading images is very quick.

Cons

Support.
The support could be better. There has been times, not in a while, when it goes down, just like any cloud service. But it seems the first line of support are the on-site admins. It's a problem when they are not in the office. There's not an easy way to contact support when needed. There should be a chat feature to let them know when we are experiencing outages and get the issues solved.

Source: Capterra
 

Richard from Kimco Realty
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Experience, so far, has been very good. I have an excellent implementation specialist at Widen.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Support

Ease of use. Integration with Salesforce. Control of assets. Analytics.

Pros

Very fast. Custom searches, collections, and categories. Customization is good. Being able to whittle down what you want to see is easy once you set it up.

Cons

You can't rename assets on upload. You should have a very specific naming convention so you dont' have conflicts. (but conflicts are easy to resolve.)

Source: Capterra
 

Cady from Tim Hortons

August 2017

August 2017

Widen has been very helpful for my company. It allows up to keep all of our assets in one place.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- Helps to organize our assets
- Easy to use
- Tagging makes it easy to find specific assets
- Great way for multiple stakeholders to access information at once

Cons

It can be a little difficult to ensure the vendors are properly tagging the assets.

Source: Capterra
 

Sean from Classical Conversations
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

The company was the best and remains the best because they deliver a quality product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support
Pros

Customer service is personal. People ask and care about your user experience and guide you from start to your entire use of the tool.

Cons

I cannot say anything bad. But what I like least is that collections appear in categories. This only is problematic when batch editing. But it can be filtered.

Source: Capterra
 

Madeleine from Brooklyn Public Library
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Great, but a little tricky

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Overall, this is a great tool to share all our many photos and visual assets. It creates a nice visual and the download options are great.

Cons

It's a little hard to navigate and get to the view you want for searching. The team has to be willing to put a lot of time in organizing the initial uploads in order to make it worth it.

Source: Capterra
 

Samantha from Student
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Was able to learn the whole entire program within a few days and could find my way to certain pages.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Support

Learned taxonomy and metadata and how it all can lead to awesome organization. No matter what you're looking for you can find it quickly.

Pros

The simplisticness about the whole software is amazing. There is so much to use to search for and the metadata and taxonomy parts of it are a useful tool to get work done efficiently and effectively.

Cons

Sometimes if you search something and you have keywords programmed in there already what you want still won't show up and things that don't relate to your keywords come up.

Source: Capterra
 

Andrea from The Rock Agency

December 2016

December 2016

Widen Collective always reliable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support

I have been using Widen collective since 2008 and I have always been happy with the software. It's an easy way to send high-resolution photos and videos to our clients and talent.

Pros

It's an easy way to send high-resolution photos and video to our clients.

Cons

It's hard to find the 'order's I have previously done. Sometimes I like to put the orders back in my cart to re-send but I can't seem to find how to do that anymore.

Advice to Others

At this time, I do not have any advice.

Source: Capterra
 
 
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