Widen Collective software


268 reviews(4.5/5)
268 reviews(4.5/5)

Widen Collective is a cloud-based brand and digital asset management solution designed for mid-size and large businesses. It offers features like content creation, distribution and analytics within a suite. It also offers document storage using Amazon Web Services.

Widen Collective offers a centralized repository for storing all images and brand logos that can be referred to by users creating branded sales and marketing collateral. The product also features a portal where users can upload and share brand assets with colleagues based on their departments and roles.

With the help of asset-level analytics, users gain a complete view of the usage of brand assets across the company and are able to measure the performance of their content on their website. The asset lifecycle management module enables administrators to manage asset versions, approval process and document expiry dates.

Widen Collective is available on an annual subscription basis that includes support via email and phone.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

268 Reviews of Widen Collective

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  • kevin from PIMCO

    Specialty: Other

    Number of employees: 1,001-5,000 employees

    August 2018

    no one home

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Nothing

    Cons

    I could not get any support at all. I was on a deadline and there was no one home to help fix a simple sign-in problem.

    This review was submitted organically. No incentive was offered
    Review Source
  • Verified Reviewer

    Number of employees: 51-200 employees

    July 2018

    I have used Widen in a prior role and have done testing to make a switch - love it and wish we could

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is more user friendly than our current platform, and the sales team has been very generous with their time and insight

    Pros

    Easy to use. Great support even in the vetting process to make a switch. Reporting and support are far superior to any other DAM platform I have used.

    Cons

    Unfortunately their templates process is not comparable to what we currently use, and therefore we cannot make a switch to this platform

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    June 2018

    Perfect tool for managing documents and other resources for easy distribution.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Widen easily organizes all documents, videos, and other files in an easy to use online tool. Makes disseminating material easy.

    Cons

    The layout and user interface are less than desirable. This is one area of weakness that could drastically improve the customer experience.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Pranay from Reliable Software

    Number of employees: 1,001-5,000 employees

    May 2018

    Awesome Digital Asset Management tool I have ever used.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This tool have some good features that saves the time. It allowed our organization to manage the digital assets in effective manner.

    Pros

    Amazing customer service. Users can be added very easily. Uploading an asset is simple. We can find the newly added assets easily.

    Cons

    There is nothing to dislike. I loved using this tool. I like to recommend this tool to whoever i know.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Eric from objex

    Number of employees: 2-10 employees

    May 2018

    Widen Collective is a great tool for managing your digital assets

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Widen Collective is a great tool for managing your digital assets

    Pros

    It's easy to use and great for organizing, tagging, and retrieving your digital assets. It's also very scalable, which is nice.

    Cons

    It stores assets on the cloud, which sometimes makes me a little uncomfortable, but they assure us that it's secure, and we haven't had any problems with that.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Cody from WebcampUK

    April 2018

    Excellent experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    User interface is really simple
    You can add users easily
    Role permissions is perfect
    Customer service is really amazing

    Cons

    Very few and minor issues that can easily be fixed

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tyler from American Woodmark Corporation

    Number of employees: 1,001-5,000 employees

    March 2018

    Fantastic, Love it!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customer Support, website functionality, ease of uploading new assets and then finding them later, user control, sharing capabilities including the file type selection. Love the zoom feature!

    Cons

    Honestly, it's not with Widen itself. My biggest complaint is with my own team because I keep having to reset people's passwords for the site because they forget them. Luckily, it's really easy to do in the Admin functions!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    March 2018

    Widen is very easy yo use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Wise have a good user interface and is very simple to use. Easy to manage all the assets and configure it.

    Cons

    Don't have much to complain it but the price could be a little lower. Some integrations could be integrated in the base price.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jason from Daktronics

    Number of employees: 1,001-5,000 employees

    January 2018

    I am a digital asset manager for my company, which uses Widen.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Many time-saving features in asset searching and sharing both within my organization and externally with customers.

    Pros

    What I like most about Widen is that they are very open to receiving feedback and improving the software based off of user comments. They host annual events to bring other clients together to share ideas and knowledge of how their users work in the software. All of the Widen staff is available for comments.

    Cons

    What I like least about Widen is that all of the connectors and API's that help integrate our DAM into other business platforms, such as Salesforce, Sharepoint, CreativeCloud come with an additional annual fee.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    January 2018

    I am on communications forthis company, I produce a lot of media assets, and this tool stores them.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It can accommodate a lot of media assets and organized them in a way that is manageable. It is fairly user-friendly.

    Cons

    Many different departments within our company will need access to this software, and that may require some training, because I don't know if the tool is intuitive enough to just turn them loose on it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Emmet from MechoSystems

    Number of employees: 201-500 employees

    January 2018

    I am a DAM administrator. So far there has been a slight, but easy learning curve.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The ability to upload various type of meta-data and manage user rights.

    Pros

    I like how there is a web-based app and the meta-data function, plus the ability to manage the image rights.

    Cons

    My manager does not like how a search for "hospital" results in our images of hospitals as well as hospitality. My manager would like the search function to be smarter like Google's, so it knows we would like to only see hospital-related images.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Chrystal from UCLA

    Number of employees: 201-500 employees

    January 2018

    Easy to use, puts all our assets at our fingertips.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Lots of time saved. Ease of access to our creative assets and digital libraries, giving a visual catalog of content to review.

    Pros

    Easy to access assets and distribute them to teams, or have employees grab their own assets to save our Creative department valuable time. They're constantly improving their features and adding new ones, and are responsive to user feedback.

    Cons

    Integration with marketing automation costs extra. It'd like to see more of that supported in the future, and included in the base price.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Caitlyn from Trunk Club

    January 2018

    Great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The customer service is key when I need a question answered right away. I have had the best experience with our widen representative.

    Cons

    Sometimes I wish it had certain features and functions to make searching easier but I'm still trying to figure out everything.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kevin from Construction Specialties

    Number of employees: 1,001-5,000 employees

    January 2018

    Widen Collective is the best DAM tool we have used.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The user interface is so simply we can add new users quickly and easily and they can find assets with a minimal amount of training.

    Cons

    Some of the role permissions arent explained ver well. There were a few settings we needed to have turned on in order for users to be able to use the system effectively.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    January 2018

    Simply fantastic!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Widen Collective grants my company the power to organize, store and manage our digital assets using a smart and intuitive set of controls.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Stacy from Renaissance

    December 2017

    Widen helped us to organize the thousands of assets we used to house all over our network folders.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Company-wide self service, insight analytics, and quicker webpage loads.

    Pros

    The tag and search functionality. We no longer have the chief marketing officer instant-messaging our team to find awards, accolades, images, and illustrations. Other departments can self-serve as their needs dictate, and we can track usage of key assets with Insights.

    Cons

    The Insites analytics are not intuitive to use. I would like deep practice, usability, and best practice webinars and or forums to better understand the power this feature.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • candida from Luxury Brand Holdings

    November 2017

    Our usage of the collective is not intense. We only use it for upload and download of images.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use. Nothing complicated about it. Every one in my department that has to use it, even if they are not computer savvy are able to use it without any issues.

    Cons

    Maybe images should have an expiration date of 2 years. Once the expiration date came the images would be gone. This way we would not have 10 of the same image that only 1 or 2 are used.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lara from Deer Valley Resorts

    Number of employees: 1,001-5,000 employees

    November 2017

    Widen's DAM system is intuitive for our users and has made sharing assets effortless

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is very easy for me to onboard people, I don't really have to do much training since the program is so intuitive. I am able to permission out who sees what. Widen's customer service is also second to none with any software company I've ever worked with.

    Cons

    There are a few minor things, but nothing major that would make me start looking into other solutions. One example being that I wish we could organize global collections better

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Michele from INVISTA

    November 2017

    Widen is so engaged with their customers - user experience is paramount.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Most of my day was spent searching for assets and usage rights with our old software. I love that Widen has empowered users to be self sufficient.

    Pros

    The DAM is user friendly, customizable, adaptable. I love each user can create their own "experiences" by sorting, thumbnail sizes, etc,

    Cons

    Some of the administration tools can be hard to navigate, and it is not always intuitive on where to access or make changes if you aren't in there often.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ninel from Murad

    November 2017

    Very User Friendly. Easy to upload and download files.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I can upload my file and make sure that they are stored in a place that I can have access from anywhere that I want. I can upload files from past. I can search for files and see examples of what has been done years ago.

    Cons

    Sometimes it gives corrupted error. I wished it could have given the corrupt error while I am uploading files.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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