All XOGO Decision Signage Reviews

1-25 of 140 Reviews

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Guillermo

1,001 - 5,000 employees

Used free trial

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2021

Simply and Easy

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Andrés

Verified reviewer

Non-Profit Organization Management, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Amazing software

Will definitely be using it in the future. Totally recommended.

PROS

Easy to use and user friendly. We like that we can test it on one screen for free. Support is also great.

CONS

I think it would be great if they added more plugins.

Vendor Response

Thanks for the review Andrés! We'll have more content widgets coming soon, along with other developments :) In the meantime be sure to check out xogo.io/content for links to content solutions that work with XOGO, like PosterMyWall (designer templates in 16:9) and Seenspire (automated content like news feeds, Instagram and more, delivered right to your XOGO screens).

Replied August 2023

Moulay

Computer & Network Security, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed July 2019

Best for the money

I like it for what I need it It will be better if you can have an advance option for large organization with better pricing

PROS

Easy to use once setup right Very basic, if you are doing just pictures and/or videos

CONS

Scheduling is a must have in digital signage now, also you to be able to customize the view Remote access and control/ configure needed

Reason for choosing XOGO Decision Signage

For this particular job, i choose xogo because it did the job faster and simpler than rise vision

Vendor Response

Hi Moulay, thanks for the review. I wanted to leave a few updates here. The first is that advanced scheduling (I.e. time of day) is already in our backlog and we plan to release it this fall. You also can run remote support software alongside our player app if you want, as our app is available for Windows 10, Android, Chrome and Fire. TV devices. Lastly, we do offer discounted pricing for resellers and end users that plan to deploy 100+ players. Contact us anytime for a quote and we'll be happy to help. Thanks again for using XOGO!

Replied July 2019

Jonathan

Information Technology and Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed August 2018

Sounded good but in the end not a great solution for signage

had high hopes but in the end there are better solutions out there.

PROS

It is easy to setup i hooked the device ( Xogo Mini 4K) into the TV Pushed the Wifi settings to it VIA bluetooth. Then installed the Xogo app onto my samsung phone. uploaded some pictures created a playlist etc. Which worked some what correctly.

CONS

Ok so a majority of people use Iphones i purchased this device and of course everyone in the company i gave it to had iphones. so yeah no support. but i guess we should be able to put it on a windows 10 machine so this client can manage his signage well unfortunatly he runs windows 7 throughout his workplace. Thats ok ill grab them a laptop with windows 10. navigate through the crappy windows store. download the manager app onto the laptop the app opens then closes automatically. I should add there is no support number for Xogo you just send a email and wait. i for one personally hate this style of support you write something and just hope the support team gets back to you. Now all this aside you purchase the 300 dollar xogo mini 4k but guess what guys you cannot setup a certain timer schedule for your images unless you pay Xogo 20 bucks a month the free version is extremely limited.

Vendor Response

Thanks for the feedback Jonathan. Sorry XOGO wasn't what you wanted; however, I need to clear up a few things. First, we state very clearly on our website, in multiple places, that the iOS version of XOGO Manager is in development and has not been released yet (we hope to have it ready for release next month actually). Second, you can indeed schedule content in the free version of XOGO - you can set the play duration for all of your still graphics and which days of the week you want an item to play on (time of day coming soon). Finally, when you emailed our support team and received a ticket (nearly all tech companies use a ticketing system like this to allow multiple people to assist and keep records), we responded right away with suggestions, and questions about what PC you were using, etc. If you're still having issues with the Windows 10 PC that you wrote about please contact us at support@xogo.io and we can arrange to remotely log into your PC via Splashtop and resolve the issue.

Replied September 2018

Evan

Entertainment, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2024

Great device for my needs

Overall great and my team loves the new style updates

PROS

I needed a device to keep my team updated with our ever changing schedules and the ease to use for this device is great and easy to update

CONS

Hard to setup if your changing networks

Reasons for switching to XOGO Decision Signage

Wanted an easy way to update from my phone

William

Hospitality, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

New user of Xogo

PROS

App friendly easy to use control content from home.

CONS

Having to reboot the player sometimes when changing content

Vendor Response

Hi William, thanks for the review!  When you're changing content, it shouldn't be necessary to reboot. Your media player will download the new content and then seamlessly work it into playback after a couple full revolutions of your playlist. However, as you noticed, you can also force it to play the new stuff immediately if you simply do a reboot. Thanks for using XOGO!

Replied February 2024

Daniel

Automotive, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great signage for the customers

PROS

How easy it it to add content and good way to let the customers know what services are available. And great way to promote business and charity events.

CONS

The limit of content slides not able to add music to slides.

Reason for choosing XOGO Decision Signage

Overall cost and ease of use to operate.

Mike

Telecommunications, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great Experience

Great support from a great company. 5 stars

PROS

Simple and effective product with great appeal to consumers

CONS

I have no complaints at all Great product

Vendor Response

Thanks for the kind review Mike!

Replied February 2024

Steven

Government Administration, 1,001-5,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2024

Good product

Overall, the experience has been good with the product.

PROS

How easy it is to use and the live update of content.

CONS

Doesn't handle some webpages well. It just hangs the system and a restart is required.

Reasons for switching to XOGO Decision Signage

Cost, not as easy to use and lack of MFA.

Vendor Response

Hi Steven, thanks for the review.  Which OS are you running XOGO Player on, where you're having issues with webpages?  I would guess that it's Windows - we have a new version coming out next week that improves webpage rendering. We also have single sign-on coming very soon!

Replied February 2024

Eric

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great Product, Easy Setup

Great, we plan to expand to more displays in the future.

PROS

Easy to setup & easy to change playlist.

CONS

Having to use Microsoft store to get the apps.

Vendor Response

Thanks for the review Eric! BTW if you have any problems with the Microsoft store, we offer OEM versions of the player and manager app via GitHub, and the latest version of XOGO Manager runs in any web browser (visit manager.xogo.io) so you don't need to install an app anymore for that. Thanks again for using XOGO!

Replied February 2024

Nick

Government Relations, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Good product especially for the cost

PROS

The ease of use and cost along with the options that I have for posting messages

CONS

That it goes down on and off and needs to be reset

Vendor Response

Hi Nick, thanks for the review! Sorry to hear that your player device needs to be reset sometimes. Please connect with us at service.xogo.io and we'll try to help you troubleshoot (let us know what kind of player you're using).

Replied August 2023

Crystal

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2018

Bike shop owner . We use XOGO on a 60" screen in our entryway to advertise bikes, our hours, etc.

PROS

Super easy to use! Setup only took a few minutes and we can change content whenever we want. We end up cranking out new graphics in photoshop every few weeks in order to advertise new custom-built bikes, seasonal items etc. The screen also draws more people into our shop (we're in a corner of a train station and hard to find).

CONS

Looking forward to the Apple iOS version of XOGO Manager but in the meantime Windows works just fine.

Vendor Response

Hi Crystal, Thanks for being our first Capterra review! We are trying out this new mechanism to gather customer feedback. I love seeing all the 5 stars! Thank you for the feedback on functionality! We are intentionally releasing new functionality cautiously to make sure we never sacrifice ease of use. From your review it looks like that strategy is paying off. Most small businesses say XOGO has everything they "need" today. Hopefully you agree with that sentiment. That said, our 24 month feature roadmap is aggressive. You can expect to see some exciting announcements over the next few months. In the interim, be sure to check out "real-time mode", the HTML5 functionality and offline triggers. Once customers familiarize themselves with these features they often find that XOGO has more functionality then others in our space. Please leverage the XOGO support alias. They are amazing and responsive. Thanks again for being our very first Capterra review! Chad Brown | XOGO CEO

Replied June 2018

Christopher

Real Estate, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2021

Love it so far

We're loving this so far. We initially went with a large competitor that is based on a Freemium model. Downloaded their software to design the signage and it was so complicated we move to XOGO in about 5 minutes.

PROS

Very easy to use and deploy. Designing the first playlist had a very easy learning curve. Getting it to work on remote devices was a easy as it could get - download the app from the PlayStore or Microsoft App Store, get the device code, enter the code on your main device and boom, you're in business.

CONS

Wish we could create photo slideshows with motion natively in the app instead of loading a video. Need to be able to force websites to "View As Desktop" on android. We have 1 device that is on Chrome and the websites show up as mobile versions which don't work on large screens.

Reasons for switching to XOGO Decision Signage

The UI for the other product was old and complicated. It offered more granular options, but we're using this for simple displays. XOGO was a perfectly simple solution for us.

Vendor Response

Hi Christopher thanks for the nice review! You'll soon be seeing some additional options for image transitions. If you'd like us to take a look at your URL based content please feel free to drop us a note at support [at] xogo [dot] io and we'll get back to you quickly!

Replied March 2021

Donna

Government Administration, 11-50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2019

Communication About Your Device's Requirements Needs Improvement

It will be the information center for the staff, once we can get it up and running. Can provide a new review once our XOGO Mini is fully functioning.

PROS

Adding photos is easy. Tutorial video needs improvement (slow down, go step by step, etc.). I am hoping it will offer graphics, but won't know until I get it connected.

CONS

XOGO did not list the items needed to get connected to the XOGO Mini. We purchased the Mini on Amazon.com. After installing the XOGO Mini and the new TV screen, I discovered that I needed Windows 10, so had to upgrade my computer. Once that was installed, I spent quite a bit of time trying to connect to the XOGO Mini. After a few emails to XOGO tech support, I learned that I needed Bluetooth, which I don't have, and have since ordered. I hope that will be everything, but won't know until the Bluetooth gets here. At this point, unfortunately, my XOGO digital signage setup has been delayed about two weeks, and I cannot give a complete review. Online video tutorial needs more step by step instructions. As it is, it glosses over many of the main points (e.g. how to install the XOGO program, device requirements, what to click on to get to the same screen as in the video, etc.)

Vendor Response

Hi Donna thanks for the review. In addition to our illustrated Getting Started instructions, we do offer lots of shorter, step-by-step tutorials on our YouTube channel at bit.ly/xogotutorials. Let us know if you have any issues; it looks like you have a support ticket filed and are waiting on a Bluetooth dongle for your computer so you can wireless push WiFi settings to your XOGO Mini. We're standing by to assist if needed.

Replied March 2019

Jessica

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Easy, effective display for your office or business

PROS

Easy to display what you want on TV screens in our office and customize to what we like. Very easy to use. Like the clean design of the software.

CONS

Still figuring out how to put a live website up there. Would be neat if there was a tool to add things to a Library and Playlist at the same time but not really a big issue.

Reason for choosing XOGO Decision Signage

Ease of use, modern technology, customer support

Vendor Response

Thanks for the review Jessica! You'll find instructions for displaying a website at the link below; if you have any trouble just reach out to our support team and they'll be happy to help. https://support.xogo.io/support/solutions/articles/19000105834-how-do-i-add-a-webpage-to-my-xogo-playlist-

Replied January 2020

JoAnn

Libraries, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Easy to operate

Seems easy to use and update.

PROS

We use the free version for one video display that promotes programs and events at our library.

CONS

Haven't really found any negatives. It's very easy to use.

Reason for choosing XOGO Decision Signage

Ease of use

Reasons for switching to XOGO Decision Signage

PiSignage was NOT easy to update or manage.

Vendor Response

Thanks for the review, JoAnn. Glad that you had an easier time with XOGO!

Replied January 2023

Ryan

Entertainment, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2023

Had high hopes, but was let down

PROS

Was relatively inexpensive, and the videos show ease of use.

CONS

Zero customer support, had to email since no one answers the phone, and wait a day or two for a response, and the response was watch this video, even though their software was failing to do what it promised.

Raymond

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2021

Product presentation

PROS

I like the fact that I don’t have to go out and buy additional hardware to complete a simple task. My only concern is that for equipment I already own, I have to spend extra per monitor. I’d understand if I had to on multiple locations but a single location using different slides, it gets a little pricy each month.

CONS

I’m not a big fan of having to use only my phone to upload images or videos, some projects I would prefer to use just the PC for simplicity.

Vendor Response

Thanks for the review Raymond. Good news! We do have a PC option. Please reach out to support@xogo.io and we help you. The PC version is available in the Windows Store or as a separate download if you don't have access to the store. We look forward to connecting!

Replied May 2021

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed December 2022

Getting Started With Xogo

I am loving my experience so far, learning the ins and out of what the software can do.

PROS

The ability to leverage digital assets will be the future of marketing and advertising

CONS

I do not like the integration with MAC and the player does not display full screen.

Vendor Response

Thanks for the review. For full screen please make sure that your images and videos are the same resolution as your TV (ie 1920 x 1080 pixels) so there's no letterboxing on the sides. Regarding Apple devices you can run the iOS version of XOGO Manager on an M1 Mac, but we also just released a browser based version that runs in Safari as well! You'll find it at manager.XOGO.io if you'd like to give it a try. Lots more is coming in 2023…

Replied December 2022

Katy

Warehousing, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2022

Great Product

We needed a way to communicate information from our changing calendar and weather conditions. It has made that easy to do.

PROS

The price point and ease of use were the two biggest advantages to this product. Running a small business, those two things are pretty important. I was able to set it up and go.

CONS

No complaints. Works as was needed for us.

Reason for choosing XOGO Decision Signage

We were using a computer screen that was hooked up to another. For the use of the machine itself, it was not a good practice. This is better.

Vendor Response

Thanks for the review Katy; we're so glad that you're enjoying our platform!

Replied December 2022

Jeremy

Religious Institutions, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Xogo

PROS

It is so easy to setup and use. It integrated with our system very quickly. I love that we can manage content remotely.

CONS

The transitions between slides can use some work, it’s a little choppy. Maybe a cross fade option? Also, Mac and iOS compatibility would be great, or a web interface. Right now it’s only windows or android.

Vendor Response

Hi Jeremy, thanks for the review! Stay tuned as we announce a number of new features before the end of the year including additional playlist scheduling options and (drum roll)... the iOS version of our XOGO Manager app! We'll keep everyone posted via our social channels, email blasts, and the news page on our website. Thanks for using XOGO!

Replied September 2019

Elizabeth

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Super easy to use

PROS

This product was super easy to install and use. Xogo provides a very intuitive product and almost anyone can quickly figure out how to not only use the product, but see the immediate benefits.

CONS

This product does exactly what it's meant to without much more. You're not getting a huge variety of options, rather a tailored experience for your digital signage needs.

Vendor Response

Thanks for the feedback Liz! We are very happy to have Martin Williams as an agency partner and will keep you posted as we roll out additional features, i.e. social media integrations. We have some pretty exciting things in the works :) -Justin | CMO

Replied June 2018

SHane

Design, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2020

Pretty good overall

PROS

I havent been able to fully implement the application because we are working on small resolution screens and currently requires a video processor which space doesn't allow. I have however recommended it to other companies that are connecting them to 1080p and 4k screens. Seems to be working well for them.

CONS

If i had to list some cons it would probably be the need to use third party publishers to get content on and maybe the limit of 20 slides on the free version. That said, i mainly focused on the integration aspect of making it work with our existing system and for that - we need more time to evaluate.

Vendor Response

Hi Shane thanks for the review. Let us know if you need help getting XOGO to work with your screens. If you're using a special size then we'd recommend running XOGO Player on a Windows device so you can set the PC's resolution (and your graphics of course) to exactly the resolution of your screen. Please reach out to support [at] xogo [dot] io if you have questions!

Replied August 2020

Michael

Restaurants, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Great for any food business

Great.

PROS

Ease of use. The price point. Easy to update and also schedule.

CONS

I wish there was an ability to resize the images on the software.

Reason for choosing XOGO Decision Signage

Price and reviews

Vendor Response

Thanks for the nice review Michael. Please keep in touch and let us know what you are thinking as far as resizing images. Although we've decided to avoid competing with companies that are hyper-focused on image and video editing software, we do want to provide some tools which align with our "easiest digital signage on the planet" story. Thanks again!

Replied May 2021

Tom

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Solid product. Works well for our application

Overall happy with the purchase. Device doing as intended.

PROS

Reasonably priced product. Once we figured out image sizing it was very easy to use. We swap out images every week. Makes for a striking display in our store.

CONS

Somewhat limited number of images but works okay for our needs. Would like the ability to add a second device without having to subscribe for pro service.

Showing 1 - 25 of 140 Reviews