All XOGO Decision Signage Reviews
1-25 of 140 Reviews
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Guillermo
1,001 - 5,000 employees
Used free trial
OVERALL RATING:
5
Reviewed June 2021
Simply and Easy
Andrés
Verified reviewer
Non-Profit Organization Management, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Amazing software
Will definitely be using it in the future. Totally recommended.
PROSEasy to use and user friendly. We like that we can test it on one screen for free. Support is also great.
CONSI think it would be great if they added more plugins.
Vendor Response
Thanks for the review Andrés! We'll have more content widgets coming soon, along with other developments :) In the meantime be sure to check out xogo.io/content for links to content solutions that work with XOGO, like PosterMyWall (designer templates in 16:9) and Seenspire (automated content like news feeds, Instagram and more, delivered right to your XOGO screens).
Replied August 2023
Moulay
Computer & Network Security, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed July 2019
Best for the money
I like it for what I need it It will be better if you can have an advance option for large organization with better pricing
PROSEasy to use once setup right Very basic, if you are doing just pictures and/or videos
CONSScheduling is a must have in digital signage now, also you to be able to customize the view Remote access and control/ configure needed
Reason for choosing XOGO Decision Signage
For this particular job, i choose xogo because it did the job faster and simpler than rise vision
Vendor Response
Hi Moulay, thanks for the review. I wanted to leave a few updates here. The first is that advanced scheduling (I.e. time of day) is already in our backlog and we plan to release it this fall. You also can run remote support software alongside our player app if you want, as our app is available for Windows 10, Android, Chrome and Fire. TV devices. Lastly, we do offer discounted pricing for resellers and end users that plan to deploy 100+ players. Contact us anytime for a quote and we'll be happy to help. Thanks again for using XOGO!
Replied July 2019
Jonathan
Information Technology and Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed August 2018
Sounded good but in the end not a great solution for signage
had high hopes but in the end there are better solutions out there.
PROSIt is easy to setup i hooked the device ( Xogo Mini 4K) into the TV Pushed the Wifi settings to it VIA bluetooth. Then installed the Xogo app onto my samsung phone. uploaded some pictures created a playlist etc. Which worked some what correctly.
CONSOk so a majority of people use Iphones i purchased this device and of course everyone in the company i gave it to had iphones. so yeah no support. but i guess we should be able to put it on a windows 10 machine so this client can manage his signage well unfortunatly he runs windows 7 throughout his workplace. Thats ok ill grab them a laptop with windows 10. navigate through the crappy windows store. download the manager app onto the laptop the app opens then closes automatically. I should add there is no support number for Xogo you just send a email and wait. i for one personally hate this style of support you write something and just hope the support team gets back to you. Now all this aside you purchase the 300 dollar xogo mini 4k but guess what guys you cannot setup a certain timer schedule for your images unless you pay Xogo 20 bucks a month the free version is extremely limited.
Vendor Response
Thanks for the feedback Jonathan. Sorry XOGO wasn't what you wanted; however, I need to clear up a few things. First, we state very clearly on our website, in multiple places, that the iOS version of XOGO Manager is in development and has not been released yet (we hope to have it ready for release next month actually). Second, you can indeed schedule content in the free version of XOGO - you can set the play duration for all of your still graphics and which days of the week you want an item to play on (time of day coming soon). Finally, when you emailed our support team and received a ticket (nearly all tech companies use a ticketing system like this to allow multiple people to assist and keep records), we responded right away with suggestions, and questions about what PC you were using, etc. If you're still having issues with the Windows 10 PC that you wrote about please contact us at support@xogo.io and we can arrange to remotely log into your PC via Splashtop and resolve the issue.
Replied September 2018
Evan
Entertainment, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed February 2024
Great device for my needs
Overall great and my team loves the new style updates
PROSI needed a device to keep my team updated with our ever changing schedules and the ease to use for this device is great and easy to update
CONSHard to setup if your changing networks
Reasons for switching to XOGO Decision Signage
Wanted an easy way to update from my phone
William
Hospitality, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
New user of Xogo
App friendly easy to use control content from home.
CONSHaving to reboot the player sometimes when changing content
Vendor Response
Hi William, thanks for the review! When you're changing content, it shouldn't be necessary to reboot. Your media player will download the new content and then seamlessly work it into playback after a couple full revolutions of your playlist. However, as you noticed, you can also force it to play the new stuff immediately if you simply do a reboot. Thanks for using XOGO!
Replied February 2024
Daniel
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great signage for the customers
How easy it it to add content and good way to let the customers know what services are available. And great way to promote business and charity events.
CONSThe limit of content slides not able to add music to slides.
Reason for choosing XOGO Decision Signage
Overall cost and ease of use to operate.
Mike
Telecommunications, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great Experience
Great support from a great company. 5 stars
PROSSimple and effective product with great appeal to consumers
CONSI have no complaints at all Great product
Vendor Response
Thanks for the kind review Mike!
Replied February 2024
Steven
Government Administration, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed February 2024
Good product
Overall, the experience has been good with the product.
PROSHow easy it is to use and the live update of content.
CONSDoesn't handle some webpages well. It just hangs the system and a restart is required.
Reasons for switching to XOGO Decision Signage
Cost, not as easy to use and lack of MFA.
Vendor Response
Hi Steven, thanks for the review. Which OS are you running XOGO Player on, where you're having issues with webpages? I would guess that it's Windows - we have a new version coming out next week that improves webpage rendering. We also have single sign-on coming very soon!
Replied February 2024
Eric
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great Product, Easy Setup
Great, we plan to expand to more displays in the future.
PROSEasy to setup & easy to change playlist.
CONSHaving to use Microsoft store to get the apps.
Vendor Response
Thanks for the review Eric! BTW if you have any problems with the Microsoft store, we offer OEM versions of the player and manager app via GitHub, and the latest version of XOGO Manager runs in any web browser (visit manager.xogo.io) so you don't need to install an app anymore for that. Thanks again for using XOGO!
Replied February 2024
Nick
Government Relations, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Good product especially for the cost
The ease of use and cost along with the options that I have for posting messages
CONSThat it goes down on and off and needs to be reset
Vendor Response
Hi Nick, thanks for the review! Sorry to hear that your player device needs to be reset sometimes. Please connect with us at service.xogo.io and we'll try to help you troubleshoot (let us know what kind of player you're using).
Replied August 2023
Crystal
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2018
Bike shop owner . We use XOGO on a 60" screen in our entryway to advertise bikes, our hours, etc.
Super easy to use! Setup only took a few minutes and we can change content whenever we want. We end up cranking out new graphics in photoshop every few weeks in order to advertise new custom-built bikes, seasonal items etc. The screen also draws more people into our shop (we're in a corner of a train station and hard to find).
CONSLooking forward to the Apple iOS version of XOGO Manager but in the meantime Windows works just fine.
Vendor Response
Hi Crystal, Thanks for being our first Capterra review! We are trying out this new mechanism to gather customer feedback. I love seeing all the 5 stars! Thank you for the feedback on functionality! We are intentionally releasing new functionality cautiously to make sure we never sacrifice ease of use. From your review it looks like that strategy is paying off. Most small businesses say XOGO has everything they "need" today. Hopefully you agree with that sentiment. That said, our 24 month feature roadmap is aggressive. You can expect to see some exciting announcements over the next few months. In the interim, be sure to check out "real-time mode", the HTML5 functionality and offline triggers. Once customers familiarize themselves with these features they often find that XOGO has more functionality then others in our space. Please leverage the XOGO support alias. They are amazing and responsive. Thanks again for being our very first Capterra review! Chad Brown | XOGO CEO
Replied June 2018
Christopher
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2021
Love it so far
We're loving this so far. We initially went with a large competitor that is based on a Freemium model. Downloaded their software to design the signage and it was so complicated we move to XOGO in about 5 minutes.
PROSVery easy to use and deploy. Designing the first playlist had a very easy learning curve. Getting it to work on remote devices was a easy as it could get - download the app from the PlayStore or Microsoft App Store, get the device code, enter the code on your main device and boom, you're in business.
CONSWish we could create photo slideshows with motion natively in the app instead of loading a video. Need to be able to force websites to "View As Desktop" on android. We have 1 device that is on Chrome and the websites show up as mobile versions which don't work on large screens.
Reasons for switching to XOGO Decision Signage
The UI for the other product was old and complicated. It offered more granular options, but we're using this for simple displays. XOGO was a perfectly simple solution for us.
Vendor Response
Hi Christopher thanks for the nice review! You'll soon be seeing some additional options for image transitions. If you'd like us to take a look at your URL based content please feel free to drop us a note at support [at] xogo [dot] io and we'll get back to you quickly!
Replied March 2021
Donna
Government Administration, 11-50 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2019
Communication About Your Device's Requirements Needs Improvement
It will be the information center for the staff, once we can get it up and running. Can provide a new review once our XOGO Mini is fully functioning.
PROSAdding photos is easy. Tutorial video needs improvement (slow down, go step by step, etc.). I am hoping it will offer graphics, but won't know until I get it connected.
CONSXOGO did not list the items needed to get connected to the XOGO Mini. We purchased the Mini on Amazon.com. After installing the XOGO Mini and the new TV screen, I discovered that I needed Windows 10, so had to upgrade my computer. Once that was installed, I spent quite a bit of time trying to connect to the XOGO Mini. After a few emails to XOGO tech support, I learned that I needed Bluetooth, which I don't have, and have since ordered. I hope that will be everything, but won't know until the Bluetooth gets here. At this point, unfortunately, my XOGO digital signage setup has been delayed about two weeks, and I cannot give a complete review. Online video tutorial needs more step by step instructions. As it is, it glosses over many of the main points (e.g. how to install the XOGO program, device requirements, what to click on to get to the same screen as in the video, etc.)
Vendor Response
Hi Donna thanks for the review. In addition to our illustrated Getting Started instructions, we do offer lots of shorter, step-by-step tutorials on our YouTube channel at bit.ly/xogotutorials. Let us know if you have any issues; it looks like you have a support ticket filed and are waiting on a Bluetooth dongle for your computer so you can wireless push WiFi settings to your XOGO Mini. We're standing by to assist if needed.
Replied March 2019
Jessica
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Easy, effective display for your office or business
Easy to display what you want on TV screens in our office and customize to what we like. Very easy to use. Like the clean design of the software.
CONSStill figuring out how to put a live website up there. Would be neat if there was a tool to add things to a Library and Playlist at the same time but not really a big issue.
Reason for choosing XOGO Decision Signage
Ease of use, modern technology, customer support
Vendor Response
Thanks for the review Jessica! You'll find instructions for displaying a website at the link below; if you have any trouble just reach out to our support team and they'll be happy to help. https://support.xogo.io/support/solutions/articles/19000105834-how-do-i-add-a-webpage-to-my-xogo-playlist-
Replied January 2020
JoAnn
Libraries, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
Easy to operate
Seems easy to use and update.
PROSWe use the free version for one video display that promotes programs and events at our library.
CONSHaven't really found any negatives. It's very easy to use.
Reason for choosing XOGO Decision Signage
Ease of use
Reasons for switching to XOGO Decision Signage
PiSignage was NOT easy to update or manage.
Vendor Response
Thanks for the review, JoAnn. Glad that you had an easier time with XOGO!
Replied January 2023
Ryan
Entertainment, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2023
Had high hopes, but was let down
Was relatively inexpensive, and the videos show ease of use.
CONSZero customer support, had to email since no one answers the phone, and wait a day or two for a response, and the response was watch this video, even though their software was failing to do what it promised.
Raymond
Retail, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2021
Product presentation
I like the fact that I don’t have to go out and buy additional hardware to complete a simple task. My only concern is that for equipment I already own, I have to spend extra per monitor. I’d understand if I had to on multiple locations but a single location using different slides, it gets a little pricy each month.
CONSI’m not a big fan of having to use only my phone to upload images or videos, some projects I would prefer to use just the PC for simplicity.
Vendor Response
Thanks for the review Raymond. Good news! We do have a PC option. Please reach out to support@xogo.io and we help you. The PC version is available in the Windows Store or as a separate download if you don't have access to the store. We look forward to connecting!
Replied May 2021
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed December 2022
Getting Started With Xogo
I am loving my experience so far, learning the ins and out of what the software can do.
PROSThe ability to leverage digital assets will be the future of marketing and advertising
CONSI do not like the integration with MAC and the player does not display full screen.
Vendor Response
Thanks for the review. For full screen please make sure that your images and videos are the same resolution as your TV (ie 1920 x 1080 pixels) so there's no letterboxing on the sides. Regarding Apple devices you can run the iOS version of XOGO Manager on an M1 Mac, but we also just released a browser based version that runs in Safari as well! You'll find it at manager.XOGO.io if you'd like to give it a try. Lots more is coming in 2023…
Replied December 2022
Katy
Warehousing, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2022
Great Product
We needed a way to communicate information from our changing calendar and weather conditions. It has made that easy to do.
PROSThe price point and ease of use were the two biggest advantages to this product. Running a small business, those two things are pretty important. I was able to set it up and go.
CONSNo complaints. Works as was needed for us.
Reason for choosing XOGO Decision Signage
We were using a computer screen that was hooked up to another. For the use of the machine itself, it was not a good practice. This is better.
Vendor Response
Thanks for the review Katy; we're so glad that you're enjoying our platform!
Replied December 2022
Jeremy
Religious Institutions, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Xogo
It is so easy to setup and use. It integrated with our system very quickly. I love that we can manage content remotely.
CONSThe transitions between slides can use some work, it’s a little choppy. Maybe a cross fade option? Also, Mac and iOS compatibility would be great, or a web interface. Right now it’s only windows or android.
Vendor Response
Hi Jeremy, thanks for the review! Stay tuned as we announce a number of new features before the end of the year including additional playlist scheduling options and (drum roll)... the iOS version of our XOGO Manager app! We'll keep everyone posted via our social channels, email blasts, and the news page on our website. Thanks for using XOGO!
Replied September 2019
Elizabeth
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Super easy to use
This product was super easy to install and use. Xogo provides a very intuitive product and almost anyone can quickly figure out how to not only use the product, but see the immediate benefits.
CONSThis product does exactly what it's meant to without much more. You're not getting a huge variety of options, rather a tailored experience for your digital signage needs.
Vendor Response
Thanks for the feedback Liz! We are very happy to have Martin Williams as an agency partner and will keep you posted as we roll out additional features, i.e. social media integrations. We have some pretty exciting things in the works :) -Justin | CMO
Replied June 2018
SHane
Design, 2-10 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2020
Pretty good overall
I havent been able to fully implement the application because we are working on small resolution screens and currently requires a video processor which space doesn't allow. I have however recommended it to other companies that are connecting them to 1080p and 4k screens. Seems to be working well for them.
CONSIf i had to list some cons it would probably be the need to use third party publishers to get content on and maybe the limit of 20 slides on the free version. That said, i mainly focused on the integration aspect of making it work with our existing system and for that - we need more time to evaluate.
Vendor Response
Hi Shane thanks for the review. Let us know if you need help getting XOGO to work with your screens. If you're using a special size then we'd recommend running XOGO Player on a Windows device so you can set the PC's resolution (and your graphics of course) to exactly the resolution of your screen. Please reach out to support [at] xogo [dot] io if you have questions!
Replied August 2020
Michael
Restaurants, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great for any food business
Great.
PROSEase of use. The price point. Easy to update and also schedule.
CONSI wish there was an ability to resize the images on the software.
Reason for choosing XOGO Decision Signage
Price and reviews
Vendor Response
Thanks for the nice review Michael. Please keep in touch and let us know what you are thinking as far as resizing images. Although we've decided to avoid competing with companies that are hyper-focused on image and video editing software, we do want to provide some tools which align with our "easiest digital signage on the planet" story. Thanks again!
Replied May 2021
Tom
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Solid product. Works well for our application
Overall happy with the purchase. Device doing as intended.
PROSReasonably priced product. Once we figured out image sizing it was very easy to use. We swap out images every week. Makes for a striking display in our store.
CONSSomewhat limited number of images but works okay for our needs. Would like the ability to add a second device without having to subscribe for pro service.