About Yahoo Mail

Yahoo Mail is a cloud-based email application that can be used on desktops and mobile devices. It offers various tools designed to simplify email search and improve inbox organization. Users can also store images and documents within the Yahoo Mail app.

The app allows users to unsubscribe from unwanted emails, create custom folders, and use high-contrast themes. Other features include package delivery tracking, travel and reservation confirmations, dynamic text resizing, screen reader support, plus more.

Yahoo Mail is free. Apps are available for iOS and Android devices. In-app purchase pricing varies per item.


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26 Reviews of Yahoo Mail

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Showing 1 - 20 of 26 results

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April 2021

User Profile Picture

Khan Md Mohaiuminul Islam from Sumitomo Mitsui Construction Co ltd

Verified Reviewer

Company Size: 201-500 employees

Industry: Civil Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2021

Use for personal use they provide good service

During my collage time , I started using Yahoo, as may personal email client, it has easy interface with simple customization. They continuously improve their security system, as a result my private data is safe from misuse.

Pros

Yahoo provide decent interface with easy use. I can easily use my personal emails by this client, unlike other similar service provider yahoo has decent security measure. I can directly integrated with yahoo answer forum for my research.

Cons

only thing i dislike, it the ads displaying in our mail page, some time its felt terrible due to ads.

Reasons for Switching to Yahoo Mail

Yahoo has decent interface with good security measure, I can easily concentrate on my personal use.

April 2021

User Profile Picture

Peter from Morringaa Foods

Verified Reviewer

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Great experience on Yahoo Mail

I have great experience with Yahoo Mail. I mean Yahoo is rated one of the best mail service. They have advanced features and great security.

Pros

Honestly Yahoo Mail has improved. I love the theme layout. I also like the fact that I can shop for groceries and other products on the yahoo mail App. Your account information is highly secured on yahoo. You can have more than one account.

Cons

I hardly receive any Email notification on Yahoo Mail. Sometimes I miss important mail that should be responded to at the moment.

May 2021

User Profile Picture

Kristie from Kristie Kim Design

Verified Reviewer

Company Size: 2-10 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2021

Outdated but Functional

During the time Yahoo was popular, there was Myspace messenger and AIM messenger. This was when Apple products, Facebook, and Gmail was becoming popular and easy to use. It was time for technology to expand and have people more absorbed into new types of tech software. I used to log into my Yahoo account every day but now, I log into my Gmail account everyday. Yahoo will never be forgotten but it will take a while for it to become as mega popular as Gmail. Google products are now a trend and the company is known worldwide.

Pros

I used Yahoo when I was younger up until high school because Google was becoming the new trend at that time. I remember using Yahoo to send my first emails to my teachers and school-related assessments. It was free to use the service and the most fun I had was coming up with the usernames. I still have my Yahoo accounts but I have not been logged in for years now. If Yahoo could be like Google and update their services and products, it could make a comeback.

Cons

Yahoo became oldschool and outdated very quickly when Google was trending at the time. I was in high school when someone I knew created a free Gmail account for me. It was a lot of fun coming up with usernames but Google is more modern with an easier platform to use. From stories, I have heard that some messages on Yahoo don't get delivered. If Google were to receive a wrong email, it would let the user know that the message could not be sent. The service is free but the platform is outdated and it doesn't have a Google Drive function.

Reasons for Choosing Yahoo Mail

I chose Yahoo mail because it was free and it was during my studies in elementary school. It was a way for me to communicate with my classmates and my teacher. At the time, Google was not a trend so many of my friends and teachers were using Yahoo to communicate, but it became less popular when I hit high school. High school was when Facebook was trending and many went from emailing to messaging their Internet friends on Facebook. Facebook was a way for people to be less formal, connect, and upload photos to see what they were going through in their personal lives.

Reasons for Switching to Yahoo Mail

I made the switch from AOL because it was taking advantage of my dad's Internet service bill. Yahoo was free to use and the messenger was easier to use than AOL. AOL was known to be used by the upper middle class while my family could only use free products, which is where Yahoo came into play. Now, Google mail accounts are free for everybody and educational institutions use them too. Every student who is admitted into a university is provided with a free Gmail account. There is a university account for each student but it is through Gmail.

April 2021

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Yahoo Mail Review

My overall experience with Yahoo mail is great because it is easy to use and I can chat with anyone who is logged on. The only thing that Yahoo mail needs to improve on is making their own online office that will work with their email.

Pros

What I like most about the software is that it is easy to use and have a very user friendly interface. I can quickly find almost all of the things I need without much help from support or other people.

Cons

The space are very limited and yahoo mail do not have features like document, spreadsheet or presentation compared to something like Gmail where I can quickly type up a document and share it in an email.

April 2021

STEPHANIE from Sussex wantage regional schools

Company Size: 51-200 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

April 2021

Easy Email Server, Some Faults

Overall, Yahoo gets the job done. You can easily send and receive emails.

Pros

Yahoo is easy to use as an email server. It allows you to preview attachments without downloading which is nice. It makes sending and receiving emails simple.

Cons

There are a few too many ads for my liking. Also, my account has been hacked several times. It is not as secure as some other servers.

April 2021

Jen from Idibri

Company Size: 11-50 employees

Industry: Design

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

April 2021

I have an old account that I use for junk email

Pros

Yahoo Mail was my first email address back in middle school. I still have that account, but I use it mostly for junk mail.

Cons

I dislike the ads and it's not as easy to use as Gmail.

May 2021

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2021

Very useful email Platform

I have used Yahoo for personal use never professionally but have enjoyed the pieces it has available to me

Pros

Yahoo was a really enjoyable software for me to use for so many years with a very functional chat system as well as easy access to Flickr and many other pieces.

Cons

Yahoo seem to be rather clunky when Gmail came out and I still use Yahoo but it’s user interface really hasn’t changed for over a decade

Reasons for Switching to Yahoo Mail

I switched to Yahoo from AOL because it had more features and was better for what I needed at the time

May 2021

Nicole from Distinct Essentials

Company Size: 1 employee

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

May 2021

Good but not great

Pros

I used Yahoo Mail for over 16 years. What I liked about it was that it was very easy to use. I also like that I was able to change the backgrounds to different designs. It was the best that I had ever used at the time.

Cons

The thing that turned me off from Yahoo mail was the fact that I started getting hacked over and over even though I wasn't dong anything that would cause that. I also started getting an outrageous amount of spam. I was getting so much spam that I couldn't control it! I switch to a different email service.

Reasons for Switching to Yahoo Mail

I switched from Juno email to Yahoo email because Juno email in my opinion, is trash. horrible layout, many ads, and uncontrollable spam.

April 2021

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

April 2021

mon expérience avec yahoo mail

Je trouve que c'est un logiciel basique, ayant les fonctionnalités principales d'un logiciel de mailing.

Pros

J'aime qu'on peut choisir des designs différents

Cons

Ce que je n'apprécie pas dans yahoo mail ce que il n y a pas la possibilité de crée une vidéo conférence avec des autres participants ou de faire un classroom. Il faut penser à ça :)

April 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

April 2021

One of the best and reliable e-mail service

Great and reliable email service.

Pros

1. Massive storage in comparison to other providers. 2. Easy to use. 3. The GUI is modern and clean.

Cons

Although, it is an easy to use email service, it can be improved with regards to the inbox look/layout and a cloud storage would also be welcome.

April 2021

Ashley from Maple Woods Assisted Living

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

April 2021

Simple to use

Overall it is easy to use and simple to teach others to use as well!

Pros

Simple to find any type of email you may be looking for and also to write an email to anyone that you need to!

Cons

Sometimes it can become cluttered with a lot of junk and spam emails so it makes it difficult to find the important ones.

April 2021

Duncan from Diascan center LTD.

Company Size: 1 employee

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Handy and helpfully good

locating important mails is easy.

Pros

sending and receiving messages is easy and noticeable. Its interface is well organized and easy to use. it has daily news featured of its page.

Cons

Has limited editing tools. They provide no alternatives to reset password.

April 2021

Mike from Stone Industries

Company Size: 201-500 employees

Industry: Building Materials

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Efficient and Effective

Effective and efficient for business needs

Pros

The platform is seamless and requires minimal training.

Cons

I should have implemented yahoo mail sooner.

Reasons for Choosing Yahoo Mail

Seamless switch

Reasons for Switching to Yahoo Mail

Ease of use

April 2021

Matthew from Zents

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Love Yahoo Mail

Pros

I love how intuitive the interface and platform is.

Cons

There’s really nothing I would say I like least about Yahoo Mail. It’s pretty perfect.

April 2021

Aline from Federal Institute of São Paulo - IFSP

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2021

Yahoo Mail

I use my Yahoo account since 2005 and I am very satisfied with it, actually it was my first email account.

Pros

Very easy to use, among the e-mail accounts I use Yahoo is the easiest. To find the functions, folders and files is very fast and simple. I really like the ease of Yahoo.

Cons

There's nothing I don't like about Yahoo. Everything I need it has. I have never had any problems with my account.

May 2021

Rachael from Echols County Schools

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Yahoo Mail

Yahoo mail allows you to easily stay in touch with those around you. It provides a way for you to keep a record of your conversations with others.

Pros

Yahoo is a great tool for staying in touch with those around you whenever you can not see them in person. It allows for easy communication.

Cons

The login process became too difficult whenever it wanted a second way to reach you. This caused me to be locked out of my account.

April 2021

Bonz from Windermere Construction and Development Corp

Company Size: 2-10 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

April 2021

Out with the old, in with the new

It was fun while it lasted.

Pros

At first yahoo mail was fun because of yahoo messenger, it was at one time the choice of email and messaging

Cons

It just got old quick with little new features, so it was not as intuitive moving forward

May 2021

Abbas from Bahria University Islamabad

Company Size: 51-200 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

2.0

May 2021

Yahoo Mail. A veteran but tired soldier.

Yahoo mail was my primary Email service in early 2000's due to its fantastic service and excellent Yahoo Messenger for chat. But with the advent of smartphones and advancement of internet from dialup to DSL, new services evolved with which it failed to associate, so eventually I had to change train from Yahoo Mail to Gmail.

Pros

Yahoo mail is a secure and reliable Email service that has been in the market from many years and is one of the pioneers. It gives you a good size of space to save your emails and attachements for free.

Cons

Its unpaid version shows ads in inbox. Also its competitors, like gmail, which entered the market way latter than Yahoo has left it far behind in appeal to users because of offering a veriety of services with changing demands and dunamics, something that yahoo missed.

Reasons for Switching to Yahoo Mail

The popularity and wide use of Yahoo messenger in those times.

April 2021

shashwat from University of North Texas

Company Size: 10,000+ employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

April 2021

Better email service available

It's not bad but it's not pleasant either. For a free email service I would use it to provide at random places for signing up.

Pros

The email is free to use and has a basic and easy interface. It's a popular domain so people remember it easily too. It's a bit more colorful than usual email service.

Cons

The spam filters are ineffective and probably the servers get hacked really that so many marketeer companies keep sending promotional stuff.

Reasons for Switching to Yahoo Mail

It was a long time ago when hotmail and Yahoo were the popular providers

April 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Functionality

5.0

April 2021

Decent Email Service

Pros

I like that Yahoo is a great service and it also gives me suggestions for news that is current

Cons

Its a bit less user friendly than other service providers like Gmail.