Yahoo Mail

RATING:

4.2

(622)

About Yahoo Mail

Yahoo Mail is a cloud-based email application that can be used on desktops and mobile devices. It offers various tools designed to simplify email search and improve inbox organization. Users can also store images and documents within the Yahoo Mail app. The app allows users to unsubscribe from unwanted emails, create custom folders, and use high-contrast themes. Other features include package delivery tracking, travel and reservation confirmations, dynamic text resizing, screen reader support, plus more. Yahoo Mail is free. Apps are available for iOS and Android devices. In-app purchase pricing varies per item.

Yahoo Mail Pricing

The Yahoo Mail app is free.

Free trial: 

Not Available

Free version: 

Available

Yahoo Mail - desktop version
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Yahoo Mail Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Yahoo Mail

1 - 5 of 605 Reviews

Francisco

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed August 2022

Good site for emails

User Profile

Noorhidayu

Verified reviewer

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

One of the best in managing emails

PROS

Yahoo Mail is one of the best email manager platform that i ever has used and it is still relevant even after 10 years has passed. It is the first ever email service that i have use and has help me a lot in my studies at the university. Sending and receiving an emails has never a problem with this software.

CONS

The problem with Yahoo Mail is, the service development and updating a new feature has become stagnant. It can't keeping up with its competitor and it has making many user has left this platform. A new feature like cloud storage will attract back the user that has left this software and making it popular again.

Reasons for switching to Yahoo Mail

Zoho Mail is not free and some of the free email service has more useful feature than this software.

Princess

Health, Wellness and Fitness, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2023

Yahoo

PROS

I love that Yahoo Mail is Free. I also love the notifications which reminds to check for important information.

CONS

The cons I had with Yahoo Mail is when I forget my password, the security purpose still did not help.It had old information in which I couldn’t update since I couldn’t log in.

Reasons for switching to Yahoo Mail

I made the switch since Google offer , Google drive, Google Doc and other platform that helped with my education.

Anamaria

Design, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

My dashboard for all email inboxes

Love the design, the different inboxes options, and how user-friendly it is.

PROS

I adore Yahoo Mail because I previously had multiple email accounts from other providers as well but it's difficult and time-consuming to check them all one by one. Yahoo Mail is awesome for that because it lets you integrate everything and you have all your inboxes in the same place!

CONS

Sometimes you have to refresh a couple of times for the emails to come in. However, this is ok since it's the case for all similar providers.

Reasons for switching to Yahoo Mail

Wanted to see all inboxes in one view.

sky

Arts and Crafts, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2023

horrible

this is the only email service i know of that wont let you log into with your user name and password because you dont have an old phone. When you call up their they charge you and then send you links that dont work or to a web page that gives you a verification code that is not accepted on their end. If you ask for a higher up they wont even connect you to a higher up. This is the worst email service there is

PROS

nothing about yahoo has a pro they dont even have good customer service

CONS

customer service is poor they wont even connect you to a suppervisor