Yesware Software

Yesware Software

Find out more:

Find out more:

About Yesware

Yesware makes sales engagement easy. Yesware's Outlook and Gmail add-ons help sales teams do meaningful email outreach at scale. If you need to drive more revenue through email outreach, but complex enterprise sales software is overkill - try Yesware. Yesware's email add-on lives right inside your inbox, tracks your activity, and easily integrates with the tools you already use. Companies like Yelp, Experian and Teach for America use Yesware to build better pipeline and increase conversions to closed-won....

Yesware Pricing

Yesware offers a free forever plan, after which pricing scales based on the number of seats, as well as functionality needed: Pro: $15/user/month (billed annually) or $19/user/month (billed monthly) Premium: $35/user/month (billed annually) or $45/user/month (billed monthly) Enterprise: $65/user/month (billed annually) or $85/user/month (billed monthly)

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Available

Email Tracking
Slide 1 of 5

Yesware Reviews

Overall Rating

4.26

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4

Showing 1 - 5 of 165 reviews

User Profile

Miranda

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2022

The Best Email Marketing Campaign

Pros

I love how this integrates with Sales Force and how you can customize campaigns. The email tracking is super useful (sometimes it doesn't show exact details though) as it can tell when a client is engaging and when are the best times for outreach.

Cons

I wish there were more helpful tutorials on best practices of this product and that editing a campaign already in use was a bit more intuitive.

Anonymous

Company size: 1 employee

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

FUNCTIONALITY

5

December 2019

A great fit for Outlook users

Though it has its bugs and lots of features made for salespeople, I namely pay for it to use its email tracking tech. For my business purposes, this the most needed feature and since using email tracking, it's hard to remember what biz email was like before.

Pros

I like the fact that unlike most email tracking programs, Yesware actually plays nice with MSFT Outlook. Most of the compeition is gmail only.

Cons

Bit of a resource hog. Also it sets off false positives with my anti-virus program and sometimes it crashes outlook.

Reasons for choosing Yesware

Honestly, I can't remember, but I do remember being unsatisfied with the brief time using SalesHandy. With the limited number of email tracking software that works with Outlook, yesware quickly became the obvious next choice.

User Profile

Sruti

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

January 2020

Bang for the buck

I was looking at a tool for tracking emails as Google email tracking and streak did not work very well. My boss suggested yesware and we bought the first premium plan. Before that I used the trial version for 40 days. I liked the tool and I was able to send timely invoices and assess whether my customers were really interested in my product.

Pros

It is very easy to use and light on the system. I was able to access all my client emails and keep track of them on yesware. Most importantly I loved the way yesware functioned and it always asks before installing on your other emails so that it does not interfere with every other email. Also, I like the interface and it makes me understand and also gives alerts when the user has read my email and has checked out my links and read my material.

Cons

The support is not so great. I did not get to see 24 hour phone or chat support which disappointed me. They can bring more features compared to other tools in the market.

Reasons for choosing Yesware

Decision by the company head and costs.

Reasons for switching to Yesware

It was easier as it was online and did not have downloadable versions. It's UI did not interfere with Gmails which I really liked. It was more convenient to use. More features were present. Like I get to know when my customer has clicked a link and has gone through my material or just read my email.

Chelsea

Company size: 5,001-10,000 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

FUNCTIONALITY

5

September 2022

Yesware helps connect the dots

Pros

I really liked the option to utilize email templates. It was also great knowing the emails would automatically be tracked with the contact in our CRM.

Cons

It may have been they way we set it up, but there was a popup every single time I logged into gmail which was a bit annoying!

Kim

Company size: 11-50 employees

Industry: Law Practice

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

July 2022

Acceptable quality

Overall this is a decent product. It has a nice design and it's mostly easy to use. We only needed this product to manage emails and create email marketing templates, while it served this purpose it seems like it is set up for more complex purposes and it was difficult to use for only email management/marketing.

Pros

I do like the level of customer support that is provided, I like the features that are offered like real time reporting and real time notifications, campaign analytics, templates, marketing tools, CRM services, etc. I like the relatively easy to use layout and crisp design. I like the auto reply feature.

Cons

Compared to its competitors this product is expensive. It is not easy to integrate with other products although it claims to be. Some aspects were complex and difficult to use. I experienced an issue with auto reply and the entire software started to malfunction

Reasons for choosing Yesware

The extra features seemed useful

Reasons for switching to Yesware

Mailchimp wasn't functioning properly with our existing products

Popular Yesware Comparisons