---
title: "Yesware Software Reviews, Demo & Pricing - 2026"
description: "Review of Yesware Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/marketing/yesware-profile/"
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---

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Yesware

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Overview

[Reviews](https://www.softwareadvice.com/marketing/yesware-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/yesware-profile/alternatives/)

# Yesware Review

From $19-$85/month Free version Free trial 5 plans

Wondering if Yesware is right for your organization?

Our Contact Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Yesware

4.3

[(175)](https://www.softwareadvice.com/marketing/yesware-profile/reviews/)

Pricing

Starting at $19.00 per month

### About Yesware

Yesware makes sales engagement easy. Yesware's Outlook and Gmail add-ons help sales teams do meaningful email outreach at scale. If you need to drive more revenue through email outreach, but complex enterprise sales software is overkill - try Yesware. Yesware's email add-on lives right inside your inbox, tracks your activity, and easily integrates with the tools you already use. Companies like Yelp, Experian and Teach for America use Yesware to build better pipeline and increase conversions to closed-won.

Wondering if Yesware is right for your organization?

Our Contact Management Software selection experts can help you in 15 minutes or less.

## Yesware User Interface

## Popular Yesware Alternatives

Main Product

Yesware

4.3

[(175)](https://www.softwareadvice.com/marketing/yesware-profile/reviews/)

Ratings Breakdown

-   4.32Ease of use
-   4.15Value for money
-   4.05Customer support
-   4.23Functionality

Pricing

Starting at $19.00 per month

Get Price

Alternative Product

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4.5

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Ratings Breakdown

-   4.38Ease of use
-   4.35Value for money
-   4.17Customer support
-   4.36Functionality

Pricing

Starting at $13.00 per month

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4.8

[(1421)](https://www.softwareadvice.com/email-marketing/gmass-profile/reviews/)

Ratings Breakdown

-   4.75Ease of use
-   4.68Value for money
-   4.65Customer support
-   4.74Functionality

Pricing

Starting at $25.00 per month

Get Price

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4.3

[(2945)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.11Value for money
-   4.23Customer support
-   4.20Functionality

Pricing

Starting at $12.00 per month

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4.7

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Ratings Breakdown

-   4.59Ease of use
-   4.71Value for money
-   4.77Customer support
-   4.54Functionality

Pricing

Starting at $12.00 per month

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Alternative Product

[iContact](https://www.softwareadvice.com/marketing/icontact-profile/)

4.5

[(604)](https://www.softwareadvice.com/marketing/icontact-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.42Value for money
-   4.62Customer support
-   4.24Functionality

Pricing

Starting at $14.00 per month

Get Price

## Yesware Pricing and Plans

Starting price: $19.00 per month

Free Trial

Free Version

Free Forever

$0.00

Plan includes:

-   Basic Attachment Tracking
-   Basic Email Open Tracking
-   Email Support
-   Meeting Scheduler
-   Weekly Webinar Trainings

Pro

$19.00

per month

Plan includes:

-   Email and Phone Support
-   Personal Activity Report
-   Recipient Engagement Report
-   Unlimited Attachment Tracking
-   Unlimited Email Link Tracking
-   Unlimited Email Open Tracking

Premium

$45.00

per month

Plan includes:

-   Centralized Team Billing
-   Customer Success On-Demand
-   Email and Phone Support
-   Microsoft Teams Integration
-   Personal Activity Report
-   Recipient Engagement Report
-   Remove Yesware Branding
-   Shared Templates & Campaigns
-   Team Reporting
-   Unlimited Attachment Tracking

Read More

Enterprise

$85.00

per month

Plan includes:

-   Add Contacts to Campaigns
-   Bi-Directional Activity Sync
-   Centralized Team Billing
-   Customer Success On-Demand
-   Customized Trainings
-   Dedicated Customer Success Manager
-   Email and Phone Support
-   Import List Views to Campaigns
-   Microsoft Teams Integration
-   Personal Activity Report

Read More

Custom

Pricing available upon request

Plan includes:

-   Add Contacts to Campaigns
-   Customized Trainings
-   Dedicated Customer Success Manager
-   Import List Views to Campaigns
-   In Campaigns
-   Legal Review
-   Managed Package Reporting
-   Pay by Invoice
-   Prefer Salesforce Contacts Over Leads
-   Ringcentral Telephony Integration

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Yesware Features

-   Popular features found in Contact Management
    
    Calendar/Reminder System
    
    CRM
    
    Customizable Fields
    
    Lead Capture
    
    Prospecting Tools
    
    Sales Forecasting
    
    Sales Pipeline Management
    
    Segmentation
    
    Shared Contacts
    
    Tagging
    
-   More features of Yesware
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    Appointment Scheduling
    
    Audience Targeting
    
    Autoresponders
    
    Calendar Management
    
    Campaign Analytics
    
    Campaign Management
    
    Click Tracking
    
    Collaboration Tools
    
    Contact Database
    
    Contact Management
    
    Content Delivery
    
    CRM Integration
    
    Customizable Templates
    
    Data Import/Export
    
    Drip Campaigns
    
    Email Distribution
    
    Email Management
    
    Email Marketing
    
    Email Templates
    
    Email Tracking
    
    Engagement Tracking
    
    Event Triggered Actions
    
    For Sales Teams/Organizations
    
    Geolocation
    
    Lead Management
    
    Lead Nurturing
    
    Location Tracking
    
    Meeting Management
    
    Microsoft Outlook Integration
    
    Multi-Channel Communication
    
    Performance Metrics
    
    Personalization
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Sales Activity Management
    
    Sales Reports
    
    Sales Trend Analysis
    
    Scheduling
    
    Search/Filter
    
    Social Media Integration
    
    Task Management
    
    Team Management
    
    Template Management
    
    Third-Party Integrations
    
    User Management
    
    Workflow Management
    

## Yesware Integrations

Google Workspace

Integration rated undefined from -1 review

Salesforce Sales Cloud

Integration rated undefined from -1 review

Microsoft 365

Integration rated undefined from -1 review

Gmail

Integration rated undefined from -1 review

Microsoft Outlook

Integration rated undefined from -1 review

Google Calendar

Integration rated undefined from -1 review

See all 17 integrations

## Yesware User Reviews

## Yesware customer ratings

- Overall rating: 4.3/5
- Total reviews: 175

### Rating distribution

- 5 stars: 90 reviews (51%)
- 4 stars: 61 reviews (35%)
- 3 stars: 12 reviews (7%)
- 2 stars: 7 reviews (4%)
- 1 star: 5 reviews (3%)

### Secondary ratings

- Ease of use: 4.3/5
- Value for money: 4.2/5
- Customer support: 4.0/5
- Functionality: 4.2/5

---

### Perfect for prospecting

- Overall rating: 5/5
- Reviewer: Lauren M.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I use it daily and it helps so much with my day to day prospecting.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the template holder and the fact that you can edit each template.

#### Cons

I wish it showed who opens your emails internally in your company.

---

### Take control of your email. Know what is delivered and when.

- Overall rating: 4/5
- Reviewer: Keith D.
- Verified reviewer: Yes
- Industry: Religious Institutions
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Convenience & delivery confirmations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

1. Email delivery confirmations are SO helpful. The instant notifications are great as well as the ability to find delivery details on a specific email in history. Plus, not requiring a read receipt to get the confirmation is huge. 2. Email schedule function makes it easy to draft emails but not interrupt employees evenings or sleep! 3. Follow-up reminders are a great way to not let a task get delegated and forgotten.

#### Cons

It doesn't play well with my Gmail screen - it covers the bottom of the email where my email attachments normally show up - so it's hard to verify the right attachment is attached - or to delete it.

---

### Great tool for sales people.

- Overall rating: 5/5
- Reviewer: Dan W.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The email tracking is accurate and the mail merge feature is great

#### Cons

Analytics not very useful. Not much data.

---

### The best value for complex features

- Overall rating: 5/5
- Reviewer: Terra G.
- Verified reviewer: Yes
- Product usage: Used daily for less than 6 months
- Reviewed: July 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The most robust email tracking software with the most reasonable price tag.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Email tracking is a huge deal for us. While most CRMs offer it, they don't offer the ability to see who opened the email if you sent it to more than one person. They just tell you "someone opened your email". This was annoying to us so we found Yesware. Not only will it tell us who opened it, when, where, on what but it can also do amazing things like tell you if/when someone opened your attachment, how many times, AND (here's the kicker) how long they looked at the attachment. After the free trial, which is an ample 30 days, we were hooked. Oh! The notifications! Most systems gave us notifications in their system so we would have to keep going back to see notifications. Yesware gives me popup notifications, in real time, no matter what I'm doing on my computer so I always know when someone opened an email. Also, the price is not bad. It's really worth it.

#### Cons

It takes a while for the system to learn who is who. After a few emails though, it can tell me "Customer service opened you email" instead of "someone at Company A opened your email".

---

### Yesware adds a layer to your email strategy

- Overall rating: 4/5
- Reviewer: Jacco d.
- Verified reviewer: Yes
- Industry: Photography
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Yesware gives our sales team extra insights about emails they send as well as time-saving tools to follow up and remind prospects.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It is eye opening to be able to track emails you send and the clicks and opens they generate. By knowing what happens with your emails on the receiver's end, you change your followup strategies.

#### Cons

Nothing we not like about Yesware. We're not using the Campaigns feature as we have other software for that, and that is not their core functionality.

---

### Great tool to enhance marketing through mail.

- Overall rating: 4/5
- Reviewer: Abdul R.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It's an efficient tool to develop mail marketing and outreach clients that are mostly favorable for your product or are responsive to your mails. it can notify you about the opening of mails from the side of a client.

#### Cons

It has disadvantage of not to setup proper time schedule to follow up proper mails to several specially engaged clients. Somehow, it also seems to be buggy and adding a new template will alter subject lines eventually.

---

### Great for Email Tracking and Mail Merges

- Overall rating: 5/5
- Reviewer: Ben K.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The mail merge function and SFDC integrations are my favorite part. It integrates seamlessly with SFDC, and the mail merge functionality is easy to use (even for sales reps).

#### Cons

I wish Yesware would work with more VOIP providers to act as an email AND one-click-call system within SFDC.

---

### Using Yesware to track the emails I'm sending and doing mailmerges

- Overall rating: 4/5
- Reviewer: Sarah H.
- Verified reviewer: Yes
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

You get real-time notifications when someone opens your email or clicks on a link in them which is very helpful when you have to follow-up with someone. I also keep email templates which saves a lot of time when reaching out to people.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 3/5

#### Pros

Real-time notifications when someone opens an email or clicks on an email. I also like that you can save and easily re-use email templates.

#### Cons

I wish the interface was a little easier to use and the reporting software was more straightforward.

---

### Underwhelming, admittedly being reviewed on limited features

- Overall rating: 2/5
- Reviewer: Josh B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for free trial
- Reviewed: January 2019
- Review source details: This review was submitted organically. No incentive was offered

Not sure if the product performs well at its other functions, but I didn't see results with email/ attachment tracking.

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 2/5

#### Pros

I used this product while shopping for software to track email attachments; Yesware flogs that feature heavily on their website. The Pro was that their Outlook integration is pretty concise. A small button in the Outlook ribbon gives you access to a dropdown containing your Yesware dashboard. Given that I was only interested in this product to subtly see who'd opened or shared my emails, the key information was very easily found.

#### Cons

I don't know what the issue was but the product never seemed to work. It told me emails I'd sent hadn't been opened... when I'd actually sent them to a peer at a neighboring desk and watched him open the message. I allowed several days for the system to update but didn't see a status change. This strongly influenced my decision to not recommend this product to my superiors.

---

### Excellent to keep track of my emails

- Overall rating: 5/5
- Reviewer: Érick C.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Yesware is awesome but I'd prefer a software integrated with our marketing and CRM software of choice.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Works just fine. With Yesware I'm able to keep track my sent emails and deliver better follow-ups with its templates.

#### Cons

It's kinda expensive and not integrated with marketing and CRM softwares other than Salesforce which limits its usefulness.

---

Showing 1 - 10 of 175 Reviews

[See All Reviews](https://www.softwareadvice.com/marketing/yesware-profile/reviews/)

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