Yext
About Yext
Yext Pricing
The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Yext
1 - 5 of 110 Reviews
George
11 - 50 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed May 2021
A must have to keep your internet presence information consistent across all sites!
Cody
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
The Single Best Tool for Listings
Outstanding and I've recommended it to clients time and time again!
PROSSet it and Forget it. With Yext, you input your listing and confirm via authenticating factors and in just days you see the direct impact. Organic results improve, SEO improves, Adwords quality improves...you name it! The second best part is ease of use. Once your listing is within YEXT, they work to address over 100 listing entities online, building search equity for your site within Google and other platforms to assure that your listing is in fact REAL, ACCURATE, and RELIABLE.
CONSWould be nice if there was a master feature for advertisers to be able to list multiple entities under one account login and separate payment methods. This could also increase the number of subscriptions to YEXT!
Vendor Response
Thank you for leaving your review, Cody. We're happy to hear that you find our products easy to use and that you're seeing great results.
Replied April 2019
Madeleine
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2019
Great for Agencies who Create and Manage Citations
Overall my experience with Yext has been excellent. It does everything it claims to do and customer service is always quick and helpful.
PROSWhat I like most about this software is that it makes updating client information across listings fast and easy. Before Yext, our agency used to spend a lot of time updating hours, uploading photos, etc..now it can be done in a fraction of the time. I also love that Yext allows us to quickly add schema to a website that auto-updates when business information changes.
CONSI least like that the integrations with Google My Business and Facebook must be set up separately. This sometimes gets overlooked by my staff or if we have trouble gaining access from a client, it will never get done. It would also be nice if social posting could be pushed to more than just Google My Business..for example Facebook, Instagram, Twitter. That could allow us to replace other software with Yext. One thing that would be nice is if Yext salespeople were able to help us better monitize the software as an agency. I've done a few meetings and phonecalls to try to come up with better ways to use and sell the software to clients, but they always turn into the Yext sales person trying to get us to commit more money to Yext. I'd love to get some ideas on how other agency partners are using Yext for their clients and selling the software/service with their service packages.
Vendor Response
Thank you for leaving your review, Madeleine. We appreciate the feedback and will share it with our team.
Replied May 2019
ALLAN
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed July 2021
No SEO benefit
I purchased Yext for local SEO. After two years I determined that Yext did not help rankings in Google for any type of search.
PROSYext does update its network of web directories quickly. But, you don't want to use Yext to manage important directories like Google, Apple, Bing, Facebook, Foursquare, and Yelp because these popular websites should be managed directly. Yext can be used to update low-value web directories like YP, 123local, Citysearch, CitySpark, CitySquares, and dozens of other little-known and used directories.
CONSYext does not help SEO, specifically ranking in Google. I've tested Yext extensively over 2 separate trials with each trial lasting two years. On tests with lawyers and local home services businesses that I used Yext did not show any noticeable improvement in ranking in Google.
Reasons for switching to Yext
Brightlocal uses a manual method to update citations, which is great for SEO but takes months to implement. I wanted to see if Yext would offer faster results. Yext does update citations quickly, but there was not SEO benefit.
Vendor Response
Hi Allan, thank you for your business and for sharing your feedback. We'd appreciate an opportunity to connect with you directly and review your account. We want to ensure your account is optimized and you're getting the most out of Yext! Please reach out to us at https://help.yext.com/hc/en-us/requests/new. We look forward to speaking with you.
Replied August 2021
Anonymous
501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Yext is the Busy Marketer's Solution to Updated Directory Listings
Yext has saved me time and added so much value to my business. It is incredibly easy for me to quickly update my store hours, add holiday information, or open/close a location. The customer service team is proactive in suggesting ways to make my listings work harder for me.
PROSLet me be real-no one likes updating directory listings. It's a thankless, tedious job. BUT...Yext makes it a thousand times easier. The user interface is very user friendly, the customer support is amazing and the results speak for themselves. Directory Listings is never a marketer's highest priority but it's an important aspect of customer engagement, Yext has made it easy for me to do that with the tools provided in the software.
CONSWe recently added their review response package to our agreement, I wish there was a way to bulk approve suggestions made by Google.
Vendor Response
Thank you for the wonderful review! We've been the industry leader in Listings for quite a while, and it's great to hear that we're still on top of our game with feedback like this. If you have any more feedback, you can always reach out to your CSM or reach out to Support at support@yext.com if you need help in the platform. Thanks again!
Replied April 2021