Ynot

RATING:

4.3

(12)

About Ynot

Ynot is a comprehensive CRM, admissions, and marketing solution designed specifically for higher education institutions. It can help colleges and universities automate time-consuming tasks and streamline lead management. Admissions reps can access lead nurturing tools to personalize communications with prospective students including phone calls, text messages, and email. Ynot can integrate with existing student information systems (SIS) and other third-party applications to ensure data accuracy. This solution can store prospective student details, discovery call notes, and text/email conversations in one centralized location. Ynot allows admission reps to record calls and save them to prospective student contact records. Additionally, with built-in reporting capabi...

Ynot Pricing

Basic Plan (for small schools): $45/month - includes contact manager, lead management, auto-assigned leads, unlimited records/storage, enrollment workflows, rep task management, email marketing, email blasts, unlimited phone number tracking, dynamic FPIs, basic reporting, reporting, and analytics. Professional Plan (for medium schools): $75/month - includes all Basic Plan features + email builder, drip email campaigns, speed-to-lead automated calling & text messaging, call recordings, power dialer, call center campaigns, 2-way SMS/MMS, custom fields, outbound/inbound calling, third-party integrations, and custom reporting. Enterprise Plan (for large schools): $120/month - includes all Basic & Professional Plan features + forecasting pipeline, ongoing managed support, additional customization, and managed custom reports.

Starting price: 

$100.00 per month

Free trial: 

Available

Free version: 

Not Available

Ynot dashboard

Ynot Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Ynot

1 - 5 of 12 Reviews

Katherine

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Right Software-Right Price-Maximum Value

Excellent customer service; quick, efficient, and caring. Our school has a very unique setup and needs and I have resigned myself to the fact that there will not be a CRM that could accommodate us until of course, I came across YNOT. It was the best decision we have made and all that for a fraction of a price of other platforms

PROS

A multifunctional platform that accommodates any user and a fantastic management tool that is budget establishing or managing friendly. The platform's "non-complex structure is easy to implement and use and the non-cumbersome design encourages every user to interact with.

CONS

There is nothing I do not like about the software. I do however recommend that any changes, improvements, or additions are communicated to the subscribers and a small training session (in person or recorded) will be nice.

Reason for choosing Ynot

Drastically inexpensive, flexible, simple to use, secure with great support and customer service. All my admission staff actually use it without cutting the corner

Vendor Response

Wow.. Thank you for the amazing review. We truly appreciate the kind words. Our goal is to continue meeting and exceeding your expectations. Once again thank you.

Replied April 2021

Marie

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

The Best CRM I've ever used.

I am Super happy with this CRM. The technical team was very understanding of my needs and went over and beyond to get me going LIVE even before the due date of me starting my project/s. Customer service is Phenomenal: they are relatable, efficient and follows through with requests in a very timely and professional manner.

PROS

Very simple and easy to use software. Very easy integration with that of my clients. You can pretty much use this software even without the guidance/training of the CRM team as the software is specifically catered to your needs. My clients are also able to use the software, having their own logins for report purposes!

CONS

I am extremely satisfied with this product! My employees are satisfied and my clients are satisfied.

Vendor Response

Thank you for the kind words and we appreciate your feedback. This year we will be launching several new features to help improve results so stay tuned. Once again thank you.

Replied April 2021

Katie

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed March 2021

Ynot Review Admissions Side

I have used several different services before. Ynot will be a better service once they work out some of the regular kinks that we experience like leads not linking, and calls not going through when ynot is down. I wouldn't say I would recommend it to other schools straight off the bat, but it would be definitely worth looking into with other services.

PROS

Ynot is easy to use and makes it easier to make hundreds of calls to leads every day.

CONS

We have problems with leads linking to ynot several times a month, which have to be fixed. We love working with [SENSITIVE CONTENT HIDDEN], and how quick he is to respond to things. I just don't like how we have so many problems with leads linking up correctly to our database. I am the one that usually has to let ynot know we are having these problems, it would be nice if ynot would be able to catch these when it happens!

Vendor Response

Thank you for the review. Client feedback is very important to us. Sorry to hear that you're having some challenges with the two systems syncing. We are looking into your concerns and we will provide some updates soon. Once again thank you.

Replied April 2021

Yesenia

Education Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

YNOT

The time I have been using YNOT, what I like the most is that they are always adding new things that can benefit the company. I can't wait for them to create an app that you can download on your Phone if possible.

PROS

The program is User Friendly and provides you the option to call, send text and Emails.

CONS

Sometimes it has glitches, But the great thing is that I contact support and they respond immediately

Vendor Response

Thank you for your response. We will look into what can be done with the glitches you're experiencing. Once again thank you for the great review.

Replied April 2021

Alexis

Executive Office, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Self efficient

I enjoy Ynot with out it my job will be way more tedious

PROS

This Software gets the job done and is very simple to use

CONS

sometimes runs slow, there's not really much I dislike

Vendor Response

We truly appreciate your feedback thank you. Usually slower connections are due to many factors like internet speed and wifi connections but we will see if there's anything we can do to improve your experience. Once again thank you.

Replied April 2021