All youengage Reviews

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User Profile

Jayadeep

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Amazing Tool To Create Interactive Experiences With Multiple Use Cases

The challenge in this modern digital era is to create interactive experiences that keeps your audience engaged as passive content has lost it's shine over time. The tool offers endless possibilities and we are limited only by our imagination. It can be used for lead generation, lead enrichment, audience segmentation and personalization with quizzes.

PROS

YouEngage has a simple and effective 5 step process to create out of the box interactive experiences : Build - Design- Configure - Distribute- Analyze. The features worth talking about are conditional logic option to create different paths for your audience depending on their answers to previous questions, multiple thank you screens that can have their own call-to-action button, a wide range of question types, webhooks to pull data to other tools and apps, ability to capture partial results, a fairly large number of embed options and a promising roadmap which reflects their commitment to improve the platform over time.

CONS

While YouEngage has a lot of features that will allow you to create engaging digital experiences, it does have some drawbacks which need to be plugged over time by their team. As of now, the tool does not feature a real-time leaderboard option that can significantly enhance the user experience. As of now, the other missing features for me are email integration with the major providers, google sheets integration, a relatively low number of templates to draw inspiration from, and the inability to send email notifications. Having said that, I understand that most of these wanted features are in their roadmap - i.e. if they deliver on their promises.

Thomas

E-Learning, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

YouEngage lets you go beyond boring polls and surveys

I am doing more surveys and polls, both during online events and outside of events because they increase engagement. YouEngage has introduced a feature to allow you to run polls and surveys during online events, which is really a nice touch. If polls are included with event software, they usually pretty rudimentary and almost an afterthought. A nice, well-presented poll is going to get a lot more engagement, so YouEngage really helps with engagement during online events.

PROS

The nicest thing is that this software produces beautiful surveys, polls, quizzes, forms, and even calculators. Everything is completely customizable and there are lots of options to embed on your website while still keeping everything looking great. I never fail to get compliments on surveys I put together in YouEngage.

CONS

There are a lot of options and customizations, so some people may find that there is a bit of a learning curve.

Reason for choosing youengage

SurveyMonkey produces boring surveys. In these days of the importance of customer engagement, boring just does not cut it. YouEngage blows SurveyMonkey away.

User Profile

Moe

Verified reviewer

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Very easy to use, great way to learn more about your customers.

PROS

The ease of use of the software to create quizzes and surveys for our users and the ability to push the users responses to google tag manager is great. Allows us to better understand our audience so we can refine our marketing.

CONS

I would like them to natively integration with email tools and CRMs, so we can automatically sync their data with our CRM.

Reason for choosing youengage

I mainly chose youengage for a mix of their pricing and the flexibility of the tool itself.

Michael

Utilities, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

A great survey tool with some opportunities for polling too

I have been using youengage for about a month now! I conduct training sessions that includes surveys and polling. I have specifically used youengage in lieu of SurveyMonkey and MS Forms for pre-workshop polls. I plan to work on using youengage for in session polls as well. The survey is much more engaging and inviting - and it is much easier to use skip logic for the surveys. I love the images and participant view - it makes taking the survey a much better experience. I have tinkered with the live events feature, still getting the hang of it, I think there are some opportunities here as the polling is a little limited, but based on what I see with surveys and their roadmap - I am sure this is going to be better to use than PollEverywhere or other polling solutions that cost much more. I think this is a great value if you have a need for engaging participants of workshops before, during, and after the event (with the caveat that the polling is currently limited for during the workshop).

PROS

I loved the visualizations of the surveys you can create along with the ease of developing a survey that stands out at unique to participants. It is very easy to use software with a promising roadmap.

CONS

The reporting from the survey results might be improved a bit. You can export as an Excel document, but will be better to be able to export reports as PowerPoints or PDFs for use with others and in an easier way. Some of the live events/polling features need to be improved - but this is in the roadmap.

Reasons for switching to youengage

Easier to use and more appealing to participants.

Terrance

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

Very Impressive

I was up and running within minutes of walking in and had my first form completed and sent in less than 10 minutes. Very impressive just what I was looking for

PROS

Ease-of-use, intuitive, professional appearance, conditional logic, flexible

CONS

Overall very good I like the analytics would like to see a little bit more and I think it’s on their roadmap

Reasons for switching to youengage

Value for money and better features

User Profile

Kolleen

Verified reviewer

Marketing and Advertising, 2-10 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Handy and Robust

Customer support has been on time and excellent. I also like the calm background on the page that makes the quiz the only focus.

PROS

The software is so darn simple it's a nobrainer to set up. They even give you a bunch of templates so you can easily follow the various types of quizzes. It was super robust when we did a live event contest at a festival.

CONS

I think the fact I can't embed it on a page makes it hard for me to push it to some of my clients. Although it does let you brand and put on your own domain, visually it would be so much better if we can embed it.

Meg

Marketing and Advertising, 1 employee

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

A great Typeform alternative

I’ve been looking for a Typeform alternative, and think I found it. Despite the missing functionality, the roadmap is promising and most of what I need is available in some way. Definitely give it a try if you hate Typeform as much as I do.

PROS

A great conversational survey/form platform. Getting feedback from clients shouldn’t be a problem from now on.

CONS

The Lack of integrations with most email marketing providers; no way to start a survey in an email; no answer variables that can be used in subsequent questions.

Angela

Internet, 1 employee

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

So many possibilities!

Helping me provide interesting potential client engagement on my website. Helping me better understand the needs of potential clients.

PROS

I'm really impressed with youengage so far. Support is outstanding and my questions have been answered immediately. It's obvious that [SENSITIVE CONTENT] and the youengage team care about quality and user experience. I have not been able to test the live event function yet, but the interface is intuitive and easy to use for projects. It's very straightforward and I like that I can edit one of the pre-made projects to fit my needs or create my own from a completely blank slate. It was simple to set up my own branding, and adding a custom domain is also easy to accomplish. Events, forms, surveys, quizzes, polls, calculators... I am excited to test out all the options available!

CONS

I haven't found anything I like least yet.

User Profile

François

Verified reviewer

Marketing and Advertising, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

YouEngage for Event Feedbacks

I use Youengage to survey after an event and make sure we provide the service. Sending a small survey to make sure our event goers are satisfied with the experience

PROS

Easy to use, clean templates and dashboard is very user friendly

CONS

Needs more templates but the example are good enough. More example would be great

Reason for choosing youengage

Easy to use and Straight forward

Reasons for switching to youengage

Need an easier and more interactive experience and with a stronger provider in terms of technology

User Profile

Moisés Alejandro

Verified reviewer

Marketing and Advertising, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

an easy to implement tool with many options

I think that it is very easy to use and that it is a tool that allows you to collect feedback from your clients and potential clients. It has a simple and easy to understand user interface.

PROS

an easy tool to implement and with many options, it has options such as quizzes, calculator, surveys and you have the option to implement them live, it is a great tool.

CONS

I think it is a good deal, and a tool that you must have, I think that what can be improved a little is the speed of response from customer service. Sometimes they are slow to respond.

Reason for choosing youengage

Because of the price issue.

Alex

Banking, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

The next level software for generating leads

It was easy to use and help me really improve my business

PROS

I was looking for a long time for great software like Youengage to generate leads for my business. I love everything about the software, and it will help me scale my business. The support is also very responsive, and you know that they are out there to support you with anything you need. Test the software right now for yourself before you regret later…

CONS

I don't see any down side of the software

Aida

E-Learning, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2021

Impressive

My user case is eLearning and coaching. I have used one of the polls in a one on one client session and they loved it. I think it is a great addition to my educational toolkit. I can't wait to embed it in a course or video!

PROS

I have used this software twice already (and without any tutorials!). It is very user friendly and professional looking tool.

CONS

I haven't encountered any issues so far. I will update this review should I find a problem in the future.

User Profile

Igor

Verified reviewer

E-Learning, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

I love the possibilities!

PROS

I've been in the tech space for a long time, and I've seen a lot of new companies come and go. The thing that I like about young engage is that they're building their company on real, tangible value. Their team has a deep understanding of the market and is solving a real need. Youengage is built on the idea that people want to be creative, but they don't want to have to learn code. It's an intuitive platform that anyone can use to create.

CONS

Sometimes, support is not so responsive. And one has the limit of only one custom domain per account.

Robert

Marketing and Advertising, 1 employee

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed July 2021

More than just a simple quiz builder

Overal, great experience with quiz creation. Although I haven’t used this feature yet, the ability to integrate with streams and do live polls is likely a game changer for many that isn’t offered in other competitors that I’ve seen. Grab this before it’s gone and evaluate for yourself

PROS

I’ve spent a little time playing with YouEngage. For the price it can’t be beat. It offers generous limits compared to its competitors. It's simple to use and implement, and the roadmap looks promising.

CONS

Missing a couple items on my wishlist that are still in development, and more help documentation needs to be created.

Elisha

E-Learning, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Great tool for creating forms and quizzes

I am using the forms for my online course, I also plan to use the quiz for lead generation.

PROS

I like that the product is easy to use, has powerful features and has great support.

CONS

The only things I wish is that there was integration with send in blue and that I could pass customer variables to the form when embedded on another website.

Bikramjit

Information Technology and Services, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

Strong arsenal in your toolbox for customer engagement

PROS

Very Engaging and easy to use.I loved the fact that you can build animated quizzes ,surveys as well as logic based outcomes very quickly and efficiently.High value for money

CONS

User Interface can be improved.Logic based outcome quizzes can have more templates.

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Great Tool

Great tool which helps me, to get in contact with my (future) clients!

PROS

You can build really cool and professional surveys, quizzes and much more. It is a upgrade for my business!

CONS

I would be happy if the integration would be more extended. Hopefully there will be more integrations sooner or later.

Jade

Information Technology and Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Easy to use and works great on mobile!

Saved a lot of time not having to use multiple plugins on the WordPress site that I needed to build this quiz for.

PROS

Easy to create a score /outcome quiz in no time Mobile friendly designs Easy embed anywhere

CONS

No checkbox forms - mark to complete type of quiz

Alexandre dos Santos

Education Management, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2021

Easy to use and powerful

PROS

Youengage is very easy to use with many controls, options, and the possibility to embed the quizzes or pools in many ways.

CONS

The online quizzes and pools should be easy to use with more options.

User Profile

Zunaid

Verified reviewer

Higher Education, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Versatile and easy to use quiz and survey tool

Great experience overall.

PROS

You can very quickly create a beautiful looking surveys, polls, quizzes and calculators. Ideal for lead generation (collecting of email addresses) with built in features such as social sharing You can also embed these surveys / quizzes on your own website

CONS

I would like to see some folder management to organize the different quizzes / surveys

Julien

Management Consulting, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Glad I found it

Glad there's an affordable way to build more interactive forms.

PROS

In our case the calculator functionality is much appreciated.

CONS

Guess there could be more customisation options, but the starting set of feature is already rich.

Showing 1 - 21 of 21 Reviews