About Zoho Social

Zoho Social is a cloud-based social media management platform. It allows users to manage multiple social channels, schedules posts and monitor keywords.

Zoho Social’s key features comprise creating, publishing, bulk scheduling, content sharing, team collaboration, reporting, monitoring, unified messaging, stats and analytics and live streaming. Its real-time social media monitoring tool allows users to monitor keywords, hashtags and discover new leads on managed brands. Additionally, the platform enables users to schedule posts depending on the active audience. 

Zoho Social integrates with Facebook, Zoho CRM, Instagram, Google+, Desk Integration, LinkedIn, Google My Business, and others. Pricing of the product is based on brands, channels a...


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Supported Operating System(s):

Web browser (OS agnostic)

2,162 Reviews of Zoho Social

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,513)

1,513

4 stars

(577)

577

3 stars

(64)

64

2 stars

(6)

6

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 2162 results

December 2019

Chuck from Insight Out Therapeutics

Verified Reviewer

Company Size: 2-10 employees

Industry: Mental Health Care

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

December 2019

Great tool that's easy to use

Zoho Social is helping us plan our social media campaigns for months in advance. We can also log in and see how we're doing as far as engaging followers, seeing who likes what, watching for patterns, and more.

Pros

This tool is much easier to use than the one we've been using for the last year or so. The calendar makes it easy to see what we have planned for the month, and if we need to reschedule something we can simply drag and drop on the calendar. The analytics on the Home dashboard are really useful in helping us track our followers' engagement. Overall, it's been a great product to use in our digital marketing plans.

Cons

We've had some issues connecting a couple of channels to the platform, but we'll work it out eventually.

Reasons for Choosing Zoho Social

Hootsuite is far too expensive. If we were a larger company with different business goals, the cost would probably be justified.

June 2020

Stefan from Love Wrexham Magazine Ltd

Verified Reviewer

Company Size: 2-10 employees

Industry: Publishing

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2020

Easy to use and flexible

Overall it's very useful and suits our business needs.

Pros

Zoho Social is easy to use and comes with a whole host of useful features that suit our business needs! The interface to schedule social-media posts is very intuitive and straightforward to use, but allows for all the customisation you could wish for.

Cons

- You cannot customise posts for different social networks at the point of creation - The repeat scheduling is limited to weekly or monthly and cannot be customised to - say - every 10 days, or once a fortnight.

Reasons for Choosing Zoho Social

Right level of functionality at a reasonable price

July 2018

Wulliams from UCAB - Universidad Católica Andrés Bello

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

July 2018

Managing social networks is my passion and Zoho Social is an ally to manage them

According to my perspective coming from the use of Zoho Social, I think it is a matter of time for this software to overcome itself. The incorporation of more companies of social networks is the immediate update that they must do, to compete with other companies that provide the same service.

Pros

Zoho Social is an attractive software with excellent programming features for the management of Social Networks. While it is a growing software, I must list certain positive characteristics: -It is a solid software that goes well with marketing management, exposing the brands with which we work at an acceptable level. -As well as other software with the same characteristics, social networks can be managed through a single panel, granting the user greater levels of supervision and observation of information. -It has a quite interesting predictability system. This feature is very common in the software of the Zoho company. -It has an excellent address shortener, programmed by the same company Zoho.

Cons

Despite the positive elements that I mentioned earlier, I must emphasize that you can only enter two social networks, greatly limiting the use of this software and staying behind in front of other social network managers.

June 2020

Kashish from KASH Artz

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2020

Get the best Social Media Planning & Execution

It has been generally great :)

Pros

Great post scheduling options Brilliant customer support Multiple Social Media Channel Support

Cons

It doesn't let you connect more than one FB page other than Brand / Agency Package :)

Reasons for Choosing Zoho Social

Great post scheduling options Brilliant customer support Multiple Social Media Channel Support

May 2020

Holli from Both/And Creative, Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2020

Great Product.

Overall, we have begun to be consistent with scheduling and have seen a massive increase in our social media following, engagement, and awareness of our brand. Using Zoho Social has been a great experience and we will continue using this application for all our social scheduling needs!

Pros

Zoho Social is very easy to set up and to use on a daily basis. I use the online version on my desktop, as well as the Mobile App and both integrate seamlessly for ease of posting. I love being able to bulk schedule to all of our social channels, as well as to single channels if the content is specific to just one platform. I also love the tagging feature and the calendar view as well.

Cons

I can't say at this point that I have much I don't like about this software. The mobile app doesn't have the ability to tag people or businesses when creating a post on the app. However, I've been using the free plan and it's possible that this feature is an option for a higher paid plan. It would be great if the tagging feature was an option on the Mobile App as well as the Online Desk Top version.

Reasons for Choosing Zoho Social

The free plan for Zoho Social offered the most in terms of analytics and flexibility with tagging and hashtags for posts. Also, the ease of use was another reason we chose to go with Zoho Social. We absolutely LOVE this product!