Zoho Social

RATING:

4.7

(3146)

About Zoho Social

Zoho Social is a holistic social media management tool that lets you effortlessly expand and grow your social media presence from one platform. Zoho Social supports major social media platforms such as Facebook, Instagram, Twitter, LinkedIn, Pinterest, GMB (Google My Business), and TikTok (not available for India due to the ongoing regulatory restrictions on the platform). Zoho Social's major features include scheduling, monitoring, collaboration, and analytics. Below is a brief overview of what each of the features covers: 1) Scheduling Schedule, preview, and reschedule posts with Zoho Social. Schedule multiple posts in one go with bulk scheduling or plan your content mix with the content calendar feature and save time. Zoho Social makes rescheduling hassle free; all ...

Zoho Social Pricing

FREE: includes 1 team member, 1 brand, default Zoho Social URL shortener, and zShare browser plugin. Standard: $15/month (or $10/month when billed annually) for 2 team members, 1 brand (7 channels), 6 social channels (1 Twitter profile, 1 Instagram profile, 1 Facebook page, 1 LinkedIn company page, 1 LinkedIn profile, and 1 Google My Business listing.), and standard features. PROFESSIONAL: $35/month (or $25/month when billed annually) for 3 team members, 1 brand (7 channels), 8 social channels, Standard features + publishing calendar, custom audience targeting, bulk scheduler, and more. AGENCY: $275/month (or $200/month when billed annually) for 10 brands (60 channels), 5 team members, Professional features + agency name, logo, favicon, and custom domain, personalized client invite emails, agency-branded reports, and more. AGENCY PLUS: $400/month (or $300/month when billed annually) for 20 brands (120 channels) 5 team members, and all Agency features.

Starting price: 

€15.00 per month

Free trial: 

Available

Free version: 

Available

Zoho Social home page
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Zoho Social Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Zoho Social

1 - 5 of 2,700 Reviews

Anonymous

Used unspecified

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2024

Zoho Social Review: One Stop Shop!

User Profile

Abagail

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

I manage multiple clients, I will never use another platform! Zoho for life.

PROS

I started using zoho social through a company I worked for a few years ago -- when I branched off on my own and found myself taking on more and more marketing clients, I tried so many different social media management apps. I literally tried no less than 8, Zoho was so awesome when I used it before that I assumed it was the most expensive option and never explored it -- turns out it is hands down the best value and price if you are managing more than 3 or 4 brands! Silly me, I assumed because it was the best it was gonna be out of my price range! Using it now and never looking back, I manage 6 brands by myself right now and they make it so easy.

CONS

Only have two issues really, 1. that I cannot seem to tag individuals in a post so when, for example, I am wishing an employee a happy birthday for a client -- I cannot tag that employee through zoho (only businesses). 2. I have a client who is a radio station -- they have 6 Facebook pages for all of their different radio hosts but I can only add one channel per brand (1 FB, 1 Insta, etc) which means I have to count each of their channels as a new brand. That slows me down a bit but in the grand scheme of things, it is not the end of the world.

Reason for choosing Zoho Social

For all the above listed reasons throughout my comments :)

Reasons for switching to Zoho Social

the price was outrageous for how many brands and channels I needed to manage - they charge by the channel not the brand. One of my clients is a radio station so they have a billion social media accounts they charge $10 for each channel.

User Profile

Jody

Verified reviewer

Entertainment, 2-10 employees

Used weekly for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

After several trials.....

PROS

Ease of use and navigation. It was easy and fast to get set up and connected to social accounts.

CONS

I have experienced some uploading issues but seems to be no different then other platforms

Anonymous

11-50 employees

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2024

An Excellent Tool for Managing and Tracking Your Social Media Channels

PROS

Zoho Social is a comprehensive platform packed with features we use daily, such as scheduled posts, tracking global trends, quickly publishing content to Twitter, and generating advanced reports. We find Zoho Social very enjoyable to use.

CONS

I've been using Zoho Social in my agency for some time now, and I've noticed a significant increase in the subscription price recently. Despite this, I still believe Zoho Social is the best solution for us, especially after trying other platforms that didn't meet our expectations.

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed November 2020

Unresponsive, unhelpful support

The support was disappointing for the price. We did like having a single public URL for all clients to use for approvals/review.

PROS

We appreciated that there was ae reporting built in and that there was an option to quickly pause all content.

CONS

Customer support was awful. They were slow to respond, and once they did, the answer was usually "Sorry, that is not available" or "that is not something that can be done." There were no workarounds, no forwarding to development teams for future updates, and only uncaring, unhelpful responses.

Reasons for switching to Zoho Social

HeyOrca did not provide the Instagram API necessary to avoid manual push notifications to publish.