Zoho Social
About Zoho Social
Zoho Social Pricing
FREE: includes 1 team member, 1 brand, default Zoho Social URL shortener, and zShare browser plugin. Standard: $15/month (or $10/month when billed annually) for 2 team members, 1 brand (7 channels), 6 social channels (1 Twitter profile, 1 Instagram profile, 1 Facebook page, 1 LinkedIn company page, 1 LinkedIn profile, and 1 Google My Business listing.), and standard features. PROFESSIONAL: $35/month (or $25/month when billed annually) for 3 team members, 1 brand (7 channels), 8 social channels, Standard features + publishing calendar, custom audience targeting, bulk scheduler, and more. AGENCY: $275/month (or $200/month when billed annually) for 10 brands (60 channels), 5 team members, Professional features + agency name, logo, favicon, and custom domain, personalized client invite emails, agency-branded reports, and more. AGENCY PLUS: $400/month (or $300/month when billed annually) for 20 brands (120 channels) 5 team members, and all Agency features.
Starting price:
€15.00 per month
Free trial:
Available
Free version:
Available

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Most Helpful Reviews for Zoho Social
1 - 5 of 1,160 Reviews
LucyLui
2 - 10 employees
Used free trial
OVERALL RATING:
5
Reviewed July 2022
Great Software
Mehandi
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Zoho Social Review
Problems which I am solving using Zoho Social are as such:- 1) Post Scheduling and engaging with each users from one central place. 2) Managing multiple social media accounts from one central dashaboard of Zoho Social. 3) Reporting and analytics of the performance of social media is super amazing.
PROSMost impactful features of Zoho Social are as such:- 1) Multip-account management from one place. 2) Automated scheduling. 3) Real-time analyics Zoho Social is very easy to use. Integrating Zoho Social with our existing business's social media account was easy.
CONSImprovements which Zoho Social can make into their platforms are as such:- 1) Overall speed of the app at which it loads. 2) UI is little obsolete, they need to revamp it. Every aspect of Zoho Social was not difficult to use also the intergration was very easy with out existing business.
Reason for choosing Zoho Social
Because Zoho social was inexpensive and has all the features which I was looking in a social media scheduling application
Anonymous
201-500 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Review of ZOHO Social
It was a good experience.
PROSI have been using Zoho Social for a few weeks now and I am thoroughly impressed with the platform. As a small business owner, managing multiple social media accounts can be a challenge, but Zoho Social has made the process much easier.One of the things I like most about Zoho Social is the user-friendly interface. It's easy to navigate and I was able to start using it right away without any issues. I also appreciate the customizable dashboards, which allow me to see the metrics and data that are most important to my business.The post scheduling feature has also been a game-changer for me. I can now schedule posts in advance and ensure that my content is published at the optimal time for maximum engagement. This has saved me a lot of time and made my social media presence more consistent.The automation features, such as the ability to automatically publish posts from RSS feeds and set up automated responses to customer inquiries, have also been very helpful. It's great to have these tasks taken care of automatically, so I can focus on other aspects of my business.Zoho Social's monitoring tools are also impressive, as they allow me to track brand mentions, engage with customers, and monitor competitor activity. The detailed analytics and reporting features have also provided me with valuable insights into social media performance.
CONSOne potential downside of Zoho Social is the pricing. While the platform offers many features that can be helpful for businesses of all sizes, the higher-tier plans can be quite expensive. This may not be feasible for small businesses with limited budgets, so it's important to carefully consider the pricing options before committing to the platform.Lastly, while Zoho Social does offer support options like email and phone support, I've found that the response times can be slow at times, and it can be difficult to get issues resolved in a timely manner.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed November 2020
Unresponsive, unhelpful support
The support was disappointing for the price. We did like having a single public URL for all clients to use for approvals/review.
PROSWe appreciated that there was ae reporting built in and that there was an option to quickly pause all content.
CONSCustomer support was awful. They were slow to respond, and once they did, the answer was usually "Sorry, that is not available" or "that is not something that can be done." There were no workarounds, no forwarding to development teams for future updates, and only uncaring, unhelpful responses.
Reasons for switching to Zoho Social
HeyOrca did not provide the Instagram API necessary to avoid manual push notifications to publish.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
optimizing social media performance with Zoho Social's comprehensive metrics and analytics
I have had positive experiences using Zoho Social to manage my social media marketing efforts. Some of the business problems that Zoho Social helps to solve include:Time management: Zoho Social's automated publishing and scheduling features help me to save time by allowing me to plan and schedule social media posts in advance.Multichannel management: Zoho Social allows me to manage multiple social media channels from a single platform, streamlining the social media management process and helping to ensure consistent messaging across channels.Performance tracking: Zoho Social provides comprehensive analytics and performance metrics, allowing me to measure the effectiveness of my social media marketing efforts and make data-driven decisions.Overall, my use of Zoho Socia have positive experiences and significant benefits, particularly in the areas of time management, multichannel management, and performance tracking
PROSthe most impactful features of Zoho Social are its automated publishing and multi-account management features which help businesses to manage their social media accounts more efficiently and effectively.Zoho Social is easy to use and navigate, with an intuitive interface and helpful customer support. integration with other Zoho products such as Zoho CRM, which is seamless and straightforward.
CONShere are some of the aspects of Zoho Social that I found less satisfactory:the user interface can be confusing or difficult to navigate at times, particularly for new users who are unfamiliar with the platform. the challenges with customer support include slow response times and difficulty reaching a live representative.Limited features for some social media platforms: While Zoho Social supports multiple social media platforms, I found that certain features are limited or missing for certain platforms.Limited customization options: I have noticed that Zoho Social has limited customization options, particularly when it comes to branding and design.
Reason for choosing Zoho Social
several reasons make me use Zoho Social for example its price, Zoho social offers a range of pricing plans to suit businesses of different sizes and needs, ease of use, as Zoho social is relatively easy to use and navigate, particularly compared to some other social media management tools that may have more complex user interfaces range of features provided by Zoho social, including scheduling, publishing, engagement tracking, and performance analytics.