All Zoho Social Reviews

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Anonymous

Used unspecified

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2024

Zoho Social Review: One Stop Shop!

User Profile

Bankim

Verified reviewer

Financial Services, 2-10 employees

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Zoho Social is a good social media scheduling tool.

PROS

We loved the social media scheduling feature.

CONS

All is good with them . They have everything we needed for social sharing.

Robert

Newspapers, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

I am more social

Great experience and more time for me, I recommend it to everybody.

PROS

Easy to setup and manage my content on the social networks I use for my business. The posts scheduling is the best feature I used until now because I don't have to be on my phone/pc all day to publish.

CONS

I can say i didn`t find any cons for Zoho Social, everything works as should be.

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed November 2020

Unresponsive, unhelpful support

The support was disappointing for the price. We did like having a single public URL for all clients to use for approvals/review.

PROS

We appreciated that there was ae reporting built in and that there was an option to quickly pause all content.

CONS

Customer support was awful. They were slow to respond, and once they did, the answer was usually "Sorry, that is not available" or "that is not something that can be done." There were no workarounds, no forwarding to development teams for future updates, and only uncaring, unhelpful responses.

Reasons for switching to Zoho Social

HeyOrca did not provide the Instagram API necessary to avoid manual push notifications to publish.

Anonymous

1 employee

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2023

Great features, does what I need and good usability

PROS

I like the instagram preview of the grid and the easy usability, so far it works perfectly

CONS

can't post on facebook personal timeline, but haven't seen that in any other app though either

Reason for choosing Zoho Social

price was the main factor and the free features available

Reasons for switching to Zoho Social

pricing and free features available in the free plan

Lisa

Verified reviewer

Non-Profit Organization Management, 1 employee

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

True Time Saver

I am very thankful that I found this app right when I launched my non profit.

PROS

I love being able to schedule multiple posts on all of my social media accounts on various platforms. Even being able to customize an image or video so that it fits within that [platforms guidelines is really cool.

CONS

I wish that the SmartQ feature offered more than 1 day of posting

Reason for choosing Zoho Social

The free trial length as well as the price to upgrade.

Melissa

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

I recommend Zoho 100%

While it hasn't been long, I really enjoy using this product and will continue to do so for a long time. It is crucial to our business.

PROS

The ease of setup and use. I found this easy to learn and share with the team.

CONS

I haven't found a con yet. I will be adding more brands and using this more going forward though.

Reason for choosing Zoho Social

The features were better as well as the price point.

User Profile

Ila

Verified reviewer

Airlines/Aviation, 2-10 employees

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Best platform out there for Social Media Management!

Nothing but good things to say about Zoho Social except that I wish we'd found it sooner!

PROS

We've trailed several Social Media Management systems and Zoho Social is by far the best for ease of use and cost. It's super helpful to monitor our channels from one place and to understand how our content is connecting with our audience. I love the plugin option that allows you to bring what you're browsing into the platform to create a post - you might find an image or an article that's relevant to your audience and you're able to share with ease.

CONS

There hasn't been anything that I've disliked about Zoho Social.

Reason for choosing Zoho Social

Ease of use, useful tools to monitor feedback across our channels and cost. There isn't another company out there that is offering what Zoho Social is for the price.

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed June 2023

easy pease lemon squeasy

PROS

easy to setup. easy to integrate. easy to schedule. easy on the pocket. - one word EASY.

CONS

the interface has very tiny buttons. it can be a bit larger.

Reasons for switching to Zoho Social

financial implications and ease of use.

User Profile

Govind

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Best Services for SM Management

PROS

Best Services for SM Management, Automated Posting, Post Scheduling.

CONS

Few features yet to be explored, few Social media apps not available.

Harry

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Amazing suite

Amazing

PROS

The ability to set recurrent posts and forget about them

CONS

That we cant post reels yet. I am sure when this is released it will sky rocket

Mohammad Sohail

Verified reviewer

Marketing and Advertising, 5,001-10,000 employees

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

User friendly app for social media management.

PROS

Zoho Social's interface is designed with user-friendliness in mind. Navigating through the app is a breeze, with its clean and well-organized layout. The menus are logically structured, making it easy to find and access the various features and settings. Whether you're a seasoned marketer or a beginner, you'll appreciate the simplicity and ease of use.

CONS

The app's scheduling and publishing capabilities are top-notch. Creating and managing social media posts across multiple platforms is a seamless process. Zoho Social allows you to plan your content calendar, schedule posts in advance, and even collaborate with team members. The ability to preview how posts will appear on different platforms is a great feature, ensuring your content looks its best.

User Profile

Shawn

Verified reviewer

Writing and Editing, 1 employee

Used monthly for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

ZOHO SOCIAL IS SIMPLE AND RELIABLE

It is a great and simple program that allows me to manage and use my social media profiles with confidence and for the purpose of creating a wholesale and effective brand.

PROS

Zoho Social is easy to use and quick to get started. The options and directions are easy to follow. Connecting to social media sites if straightforward. I have total control of what and when I post. I am able to set up automate posts confident in that they will appear when and were scheduled.

CONS

There is nothing that I would easily categorize as something I least like about Zoho Social.

Anonymous

1 employee

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed March 2024

First time user

PROS

I love being able to schedule my posts a month or in advance!

CONS

It has a fairly steep learning curve. Even with tutorials, I still struggled with creating my email and following the metrics for the size of my photos. I had to do a lot of back and forth with it, I will admit though, that this is likely due simply to user error.

User Profile

Jody

Verified reviewer

Entertainment, 2-10 employees

Used weekly for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

After several trials.....

PROS

Ease of use and navigation. It was easy and fast to get set up and connected to social accounts.

CONS

I have experienced some uploading issues but seems to be no different then other platforms

User Profile

Robbie

Verified reviewer

Marketing and Advertising, 2-10 employees

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

The Go to Platform

PROS

The ease of the platform is key, the process of pulling and scheduling multiple reports in really helpful. The overall UX/UI

CONS

having to reset the calendar for every social feed when you switch to pull specific reports

Dhruv

Verified reviewer

Internet, 1 employee

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2023

Zoho Social

PROS

Social Media Marketing is the best feature

CONS

Price of plans offered by zoho social are subsequently high

John

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

I love Zoho SMM

PROS

Very well designed SMM, easy to use and comprehensive

CONS

Can be difficult to integrate different accounts

Ryan Vitus

Verified reviewer

Information Technology and Services, 2-10 employees

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Easy to use social media analytic tracking application

Very good hoping to see the new updates

PROS

The easy to use feature and ease of share

CONS

Need to bring in more features in the app and make the mobile app more accessible and offer more stand points

Sonya

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Robust software for the price

So far I'm really enjoying it. I think it will help with my client's project management efficiency when it comes to the social/marketing calendar and customer service.

PROS

Zoho Social is pretty easy to use and it has a lot more features than comparably priced products out there. I tried pretty much every free trial there was for social media management software and Zoho Social was far and away the best in terms of ease of use, features, number of social channels supported, user accounts and pricing. The conversation management feature between all your social platforms is invaluable for managing responses and discussions with followers/customers/potential customers. Being able to see all your channels and conversations in one place, respond to messages, etc. is great. The analytics are very good, too. I actually appreciate that it doesn't heavily focus on ad management because the company I'm using Zoho wants to manage ads separately from customer engagement/service and organic social, and it's one of the features that other platforms push heavily.

CONS

The feature for internal discussions about posts is a little weird. It's not as intuitive as I had hoped it would be. It would be nice if you could tag posts that need to be attended to by other team members without starting a discussion about them. It would also be nice if you could edit replies within Zoho. There are some other kinda wonky things that seem to be issues with APIs on the social platforms, so they'd be issues no matter what platform you use (like posting to FB groups from Zoho, you can only post as yourself, not the page that manages the group - but this is a Facebook issue, not a Zoho issue).

Reason for choosing Zoho Social

Some of the other products I looked at were quite good, but just way beyond the company's budget. For the price, Zoho Social offered the core features we needed and seemed like a great introduction to using collaborative social media management software for a team that was new to this type of system.

Pamela

Verified reviewer

Professional Training & Coaching, 2-10 employees

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

I've kicked the tires on several programs and decided to go with Zoho

I've been kicking the tires of Zoho Social for the past 14 days. I have dived into its many features and compared it to other platforms that I have also been testing out. First, let me say that there are some extremely good platforms out there, but I've chosen to go with Zoho Social for a few reasons. I don't want to make this too long, so I'll just mention the features that won me over: I can grab photo and video content directly from not only Canva, but also Dropbox. As I build up my content library, I will need to store all of this content somewhere, and I already had a Dropbox account so decided to use it for that purpose. Out of the platforms I tested (which was by no means all of them) I found Dropbox integration missing, but Zoho has it. For some reason on other platforms, when I post video content to LinkedIn, a viewer of my post has to click over to the 3rd party platform to watch the video, rather than watching it natively on LI. This issue didn't happen on Facebook, only LI -- but it is not an issue at all with Zoho. Not sure why this happens, but that was not a good feature IMO and was one of the reasons I went with Zoho over another platform. Zoho's UI could be a wee bit better architected - again my opinion - but it is lightyears ahead of another platform that I had been using and came to dislike because it is just too kludgey. In comparison, Zoho's UI is lightyears better -- and it has the advantage that you can keep multiple brands separate from each other

PROS

Dropbox and Canva integration, Multiple brands managed separately, analytics on my dashboard, the ability to customize posts per-platform, excellent customer service

CONS

The only thing I would improve a bit is the UI/menu options. I found Buffer's UI more intuitive and clear, but Zoho's brand management and scheduling options won out over Buffer

Reason for choosing Zoho Social

Zoho has the best combination of features I want and usability and is competitive on price

Reasons for switching to Zoho Social

The Hoosuite UI is just kludgey and confusing, and is outdated

Jeffrey

Verified reviewer

Hospitality, 11-50 employees

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2020

The best social platform hands down.

Yes the best. I've been telling all my marketing pals. This is the best platform for such a steal in monthly premium.

PROS

Seriously this platform has every feature you could want. I've used hootsuite, bubble, and sprout social. Compared to this platform all of those suck. With zoho you get monitoring, reporting, connections, team, publishing, drafts, you name it. All for a stinking low price compared to other platforms that want to charge you an arm and a leg for mediocre functionality and no team collaboration. Super happy with this platform.

CONS

Nothing so far. Haven't found anything.

Reason for choosing Zoho Social

So much better than anything else out there. And it helps save our company on monthly subscriptions. So instead of paying crazy amounts a month for a social platform, I can put that budget towards ads spend, video gear, and other things we need to be amazing marketers and content creators.

Reasons for switching to Zoho Social

Sprout was way to expensive and wanted to charge us 100 bucks more for another team member. Sprout also does't have great social listening tools compared to zoho.

User Profile

S.M.

Verified reviewer

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

ZOHO SOCIAL IS THE BEST SOCIAL MEDIA MANAGEMENT TOOL

Zoho Social has revolutionized my social media management experience, proving to be an exceptional tool for both managing brands and personal accounts. Over the years, I've witnessed the remarkable growth and effectiveness of this platform. I strongly encourage you to give Zoho Social a try and discover its transformative power for yourself.

PROS

Zoho Social is by far the best Social Media management application I have ever used. Been using it for year to manage brands and now managing personal brand and I can see the growth. Y'all try it out and let me know what y'all think.

CONS

Nothing Really, I have used this platform for so long I have found it very easy to use.

Reasons for switching to Zoho Social

Zoho gives me a better option for a suitable amount

May

Verified reviewer

Construction, 2-10 employees

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Great App

PROS

I carried out a case study of 4 different scheduling apps and Zoho Social was by far the best one. There are plenty of useful integrations to help manage digital marketing campaigns such as analytics, streams, and lead management which are all hugely helpful. The app is dependable and functional, unlike some of the other apps I tested. Highly recommend this product - it has great functions at an affordable price.

CONS

The inability to edit images on the scheduling tool would be the cherry on top of Zoho Social. When ensuring content is in the correct format, even just a cropping tool would be really useful. It would also be useful if Zoho Social was compatible with posting Reels, Stories, and Carousels to Instagram, but I appreciate that some of these are down to Instagram's rules.

Reasons for switching to Zoho Social

Zoho was overall a much smoother and functional experience for the tools I required. The other tools were extremely costly for less benefits.

Kashish

Verified reviewer

Design, 2-10 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2020

Get the best Social Media Planning & Execution

It has been generally great :)

PROS

Great post scheduling options Brilliant customer support Multiple Social Media Channel Support

CONS

It doesn't let you connect more than one FB page other than Brand / Agency Package :)

Reason for choosing Zoho Social

Great post scheduling options Brilliant customer support Multiple Social Media Channel Support

Reasons for switching to Zoho Social

Cost optimum More Features User Friendly

Showing 1 - 25 of 2,608 Reviews