All Zopto Reviews
1-25 of 64 Reviews
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Michael
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Scaling up SDR operations
Zopto is a comprehensive and full automation tool for LinkedIn, we used it to scale up our sales development operations from 0 to 100 in just 2 weeks.
PROSZopto empowered us to build and scale our sales development operations in a short period of time and with a very small team. The amount of campaigns you can run is unlimited so it allowed doing many A/B testing for different messaging and strategies.
CONSThere's nothing we didn't like :-) The customer support is also great.
Aaron
Management Consulting, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2020
Zopto - LinkedIn lead generation - It works, and it works well.
This is driving engagement with potential clients, and expanding my LinkedIn network. The Business relevance is simple - as a new business, it is critical to have a solid RELEVANT base network and to be able to GROW that network - the combination of Sales Navigator and the Zopto engine is (IMHO) ideally suited to exactly that task.
PROS- Target audience is SUPER easy to customize - Integration with LinkedIn is simple and seamless - Customer support is phenomenal! - Increased LinkedIn leads: immediate and obvious - Ability to customize modules for various audiences is critical - I questioned the cost/benefit. Zopto seemed overpriced. In retrospect - worth every penny! - Has without doubt helped grow my very new business
CONS- The time stops for "Schedule" only allow a single start-stop. I want to have the ability to have at least two run-cycles in a given day. For example: Campaign is active from 5:00AM until 10:00AM and again from 4:00PM until 9:00PM - Would like greater analytical capability - Would like the ability to try A/B/C designed experiments where a single aspect of a campaign is varied (for example - schedule times, so have a campaign with 2 or 3 variations (A/B or A/B/C) in the schedule times to test for effectiveness). This would need to be tied to an analytic engine (think MiniTab), but the results could be captured and used as guidance for future campaigns by a user. Moreover, long-term data analysis would yield predictive ability to help optimize new user experiences for maximum engagement.
Reason for choosing Zopto
Zopto came Highly Recommended by my mentor and coach, and after a a few internet inquiries - no competition seemed as developed or as accessible. Combined with the fact that my mentor is available indefinitely - and is proficient with the software - as well as having already used it to great success with his own business - there was really not much of a decision to be made.
Antonio
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2021
Don't buy it, my review after 6mo
They think and claim that is the number 1 solution when other options are clearly superior. Just search. I don't know how much they paid the other reviews to be this high, but it's definitely, after having tested it for +6mo an over-expensive and over-rated software. On the other hand, by my perception, the team was really cocky as they added in every single email "we are the n1 solution" when at the end, they weren't. In my opinion, is useless. Also, it bugs all the time, and it charged me even after having cancelled the account
PROSIt helps you automate messages through LinkedIn. However, you can not personalize them. You are only able to
CONSYou can not personalize automation. What I mean by this is I can only set up in a message 3 custom variables I
Reasons for switching to Zopto
I thought Zopto would allow me to do more targeted campaigns. However the lack of personalization in the messages and the overpricing made it useless.
Eldar
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Zopto lead generation review
creating leads is easy at scale
PROSEasy to launch a campaign and to run several campaigns across several users - and to create leads at scale
CONSNo analytics - no right-to-left writing (does not support Hebrew)
Reasons for switching to Zopto
It was not able to attach images and attachments to messages for users from their dashboard
Adam
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Instrumental in our success on LinkedIn
Zopto has been instrumental for our team scaling up our business on LinkedIn. LinkedIn itself generates around 80% of our leads, and given the pressure we have on deliverables for clients and sales itself, Zopto has been invaluable in helping us scale up our connections and spread our content marketing to a wider audience. You have to be proactive producing quality content on LinkedIn to succeed, but Zopto has successfully built our networks with relevant people in our target audience, automated welcome messages to them, and best of all is cloud-based, meaning there is no deterrent to the performance of our computers like other common software puts on your computer. Best of all, the customer service is fast to respond and highly receptive to new ideas. There is a changelog where new features are constantly being released that helps massively.
PROSDevelopers are receptive and act quickly to implement new features. The sequences are also unique to Zopto as far as I'm aware and not able to send follow-up messages on other LI automation platforms. It's also cloud-based and doesn't slow my computer down which I need to use for day-to-day work.
CONSThere's nothing to honestly criticise. Any issues have been ironed our quickly and resolved by their customer support team. It's on the pricier side, but you pay for what you get.
Reasons for switching to Zopto
More features + cloud-based.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Zopto - Lead generator
I am satisfied with this product and I would recommend it. There are probably industries, departments and countries that are easier to reach through this method. I would say that in North-America, Europe and APAC region it works very well.
PROS-Help me to grow my network and find potential leads -Save me time because it is running in the background on specific timezone and time of day -Graph are easy to understand so you can see which campaign is giving better results -"Accepted" and compliant with LinkedIn
CONS-There is a lack of documentation and you need to go by a trial and error method which can lead to time wasting -Interface design is a little bit old -Manipulating list of profiles is a little bit challenging
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Easy to use tool to support sales pipeline
We have a reletively small team, therefore every minute of the day is valuable. Zopto helps us successfully reach new partners and customers in a tailored and professional way...essentially it is like having a part time member of staff for a fraction of the cost.
PROSZopto is an easy to use software that is hugely beneficial to building networks and support the early stage sales pipeline. Obviously you get out, what you put in, but with attention to new connections, conversations and messages we have seen substantial ROI.
CONSThe Twitter link can be a bit hit and miss, but in general we find it user friendly.
Reasons for switching to Zopto
Cost, responsiveness and the ability to understand the way the process works. Ultimately as a business owner, I know the business better than anyone and can use that to our advantage when using Zopto.
Taylor
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
The Best LinkedIn Automation Tool I've Used
I've used several tools like Zopto, and none of them even come close in terms of user experience and support. If you are looking for a LinkedIn automation tool for driving new sales leads, don't look any further.
PROSThe support staff ([SENSITIVE CONTENT HIDDEN] is my contact person) are friendly, prompt, and solve queries quickly - I would recommend this tool over others based on this factor alone. The reporting quality is excellent, the actual platform is intuitive to use and they are CONSTANTLY adding new features suggested by the users.
CONSThere is a 2500 profile limit on each campaign. This can be frustrating, but it also motivates me to run more A/B tests which is good.
Reasons for switching to Zopto
I initially made the switch due to the support features on Zopto, and stayed because of the quality.
Gal
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2019
Great help in marketing
For me zopto Is a tool that I can not without making my work easier and more convenient Waiting to see the upgrades in the future
PROSAutomatically generate leads High quality and helps my marketing efforts
CONSI'm missing a lot of options to do a good optimization And it's very difficult to optimize for campaigns
Pasquale
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great tool for leveraging Linkedin as a business tool + Sales Navigator
Great on every aspects. Really changed my relationship with Linkedin and Sales Navigator (recommended).
PROSI like the ease of use and simplicity to setup automation on Linkedin. This is really the not-so-secret tool to make the best use of business contacts on Linkedin and to acquire new leads in a human and authentic way. Though it is automated, you still keep the control on what you post and all followups/replies (no automatic replies).
CONSThere are some issues on Linkedin connections that the software promptly notifies you every once and then.
Mike
Mining & Metals, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Accelerating sales pipeline growth in global energy markets.
So far the support received from our zopto account manager and the zopto technical team has been excellent.
PROSWe helped one of our technology customers to rapidly increase new customer engagement and accelerate significant sales pipeline growth in niche energy markets worldwide including; Nuclear, Oil, Gas, Hydrogen, E2W, Biomass, Wind, Wave, Carbon Capture and more with very successful results. The software helped us to manage multiple new customer engagement campaigns to specific technical discipline engineers as well as commercial management with the minimum of time required by my team and our customer. I also love the integration with Zapier, Salesforce, Google Sheets and many more.
CONSI would like to see more info transferred from LinkedIn to Zopto to help speed up the refining of target audiences and the quality control processes.
Jay
Financial Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
For DIY automated prospecting on Linkedin........Zopto is an exceptional platform.
The ability to have multiple campaigns running at once is a big advantage and I can also fine tune the campaigns to maximize results. Many new connections, that have turned into solid prospects and soon more contracted clients.
PROSThe Zopto platform is easy to learn and use. The ability for me to create very specific outreach campaigns allows me to customize the messaging, leading to increased responses and engagement. The account manager [SENSITIVE CONTENT HIDDEN] assigned to me, is outstanding. Any issues resolved quickly and professionally, the excellent customer support is really what establishes Zopto above their competitors.
CONSZopto is already working on addressing this issue, but for now when a new connection responds with an "Ok" or "glad to connect" they take themselves out of the messaging sequence. Need a feature to manually add them back into the sequence.
Reasons for switching to Zopto
Superior technology and user interface, with excellent support.
Julia
Staffing and Recruiting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Automates the SDR Function
This software is amazing at helping to narrow down and target the correct leads and follow up easily. One seat on this software has yielded more results and appointments than a team of 2-3 SDRs working 10-15 hours week without it. It drastically reduces the time spent researching leads while ensuring uniform, consistent targeting.
CONSDownsides are few and minuscule for the value and time saved. The initial set up isn't intuitive, but I'm unsure it's possible to make such a process so. Zopto is great about having an account rep walk you through set up the first time and after that it's easy enough to figure out with a little bit of tinkering. Also, the software is about slow to respond when editing lists of names. All very minor in comparison to general lead gen research and execution manually.
Adebayo
Staffing and Recruiting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Top Value for your investment
Brilliant, time saving added value that truly works and get the results you want with minimum efforts. I am already recommending it to my network and it has really helped us engage more clients than we expected in such a short time.
PROSBeing able to create personalized templates and include attachments that can then be sent to connections in an automated sequence giving you back the lengthy time it would have taken to do it manually and still get amazing responses from your contacts who all believe you have personalized that message just for them. Very easy to navigate through the zopto platform with a few clicks needed to get the task done. It provides very useful data analysis that can be presented to the Management Board and used to analyse the impact of our campaigns.
CONSAt the moment, with the Free InMails, they can only be sent to LinkedIn Premium members with an open profile though they may be outside your network. This did not help one of our campaigns as not many of the people on the contact list had premium open profiles so we had to approach that campaign differently. It would be great if InMails can be sent regardless of the type of profile.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed December 2021
Terrible experience overall
The functionality seemed pretty good judging from the website.
CONSThe user experience was terrible. We spent a lot of time trying to set it up, but gave up at the end. The interface is confusing, slow and unintuitive.
Vendor Response
Hello! I am the new Customer Engagement representative at Zopto and I wanted to get in touch regarding this review. This is certainly surprising to hear, as we get a lot of feedback on the opposite. That said, we know that there is a lot you can do within Zopto, which is why we offer an onboarding session with your dedicated CSM, unlimited access to your CSM, live chat support and have a Zopto Academy, with a ton of resources. If you would be interested in giving us another shot, we would love to support you in learning the platform!
Replied June 2022
Alex
Internet, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
LinkedIn Outreach
It's become an essential part of our marketing plan, and after testing several other platforms Zopto is easily the best, most secure and feature-rich.
PROSThe software is easy to use and does what it says on the tin. After using it for nearly 18 months it has proven to be a valuable asset in our LinkedIn strategy.
CONSFeatures are added regularly and the engineering team listen to users suggestions and are constantly improving the software,
Reason for choosing Zopto
More features, more advanced and better user experience.
Anonymous
11-50 employees
Used less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed November 2019
Shady billing practices, no notification of invoices or charges and quite a few bugs
Very poor experience overall. If we had a good experience we would likely have returned in the future when the bugs were ironed out, but now we will definitely never be returning. The billing practices are deceptive and the customer support is, frankly, bad.
PROSIt automates LinkedIn outreach/connection requests, which is fairly nice - and it doesn't do it too badly. There's a few bugs with setting it up, but overall that part of it works ok.
CONSThe billing practices are simply deceptive. At no point did we receive a notification that our trial was ending and we would be billed after it, and at no point did we receive an invoice by email to tell us a payment had been taken. We logged in to the platform to find over $250 taken as a payment from our account with no notification to tell us so. This is highly deceptive. It honestly feels like they are hoping you sign up for a free trial and forget so that you still get billed. We hadn't logged in to the platform at all after the trial period, yet when asking (nicely) for a refund on this they simply doubled down with "we don't offer refunds". The software also has quite a lot of bugs in it. There's several times where things wouldn't load or notify you of what could happen - most notably clicking "cancel account" does nothing. That meant when we clicked that, we had no notification our account was actually cancelled - and we don't even know if it actually was cancelled at all!
Elena
Mental Health Care, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great product. Amazing customer service
I was a little hesitant at first to sign up with Zopto because I am not tech-savvy. In working closely with an actual human being, in having my questions answered at any time of day and night through the chat, I have really appreciated what Zopto has done for me and continues to do. So much so that I have signed up again.
PROSZopto has helped tremendously with my business. I have relied on outstanding customer service to make its use a success in finding the perfect clients.
CONSIt helps if you are tech-savvy. If you are not, though, the one-on-one help is what makes this product useful and personalized to the customer's needs.
Sven
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
B2B Outbound Lead Generation: The ultimate experience
Overall the software saves allot of time in the business, doing automated targeted prospecting. The AI is not completely independent for lead generation, but it has proven to be highly effective at getting the right prospects interested enough to strike up conversations that have lead to many sales in my business. I'm extremely happy with the software!
PROSZopto has an extremely well developed user interface which makes the ease of use incomparable to any other softwares I have tried. They are true B2B lead generation experts and that is why the software works so well! The other MAJOR point is the fact that it is a cloud-based software and it is safe to use on LinkedIn without running the risk of being detected.
CONSThe only thing I don't like is that there is no feature that allows one to skip profiles that aren't premium Linkedin users when you import data to build campaigns.
Reason for choosing Zopto
The good price point, it's made simple to use and proven highly effective.
Reasons for switching to Zopto
The Sequence automation and cloud based model.
Michael
Insurance, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
This is the one.
I've grown my Linkedin network by 2x in a 90 day period. Most importantly I've grown it with key decision makers in the spaces I operate most. The precision you can leverage with Zopto is uncanny.
PROSLet me save you some time. I've used them all! This is THE standard in LinkedIn automation. Intuitive, easy UX, and the support is 2nd to none.
CONSIf I had to be super critical I would like to see a feature of being able to upload contacts from an excel sheet as opposed to working off of a LinkedIn saved search. This is not a reason however to not entertain Zopto.
Julia
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
AppraisalVision
Zopto is allowing our team more time to work on other projects while the software automates our LinkedIn outreach. We've already have two leads signing onto our platform from our Zopto campaigns, and we continue to get plenty of responses and calls inquiring about our company. Our Account Manager has been able to help us with every question or issue we've had making our overall experience very positive.
PROSWhat I like most about the software is the automation - the profile fetching, profile views, and messaging. It's nice that the timing is randomized so it doesn't come off as robotic. As a startup company ourselves, this was easy to implement into our currently practices.
CONSWhen uploading lists, we do it by lead lists we create ourselves on Sales Navigator. Because the people we are targeting are very specific, we can't just upload a huge search list of people who may not fit into our campaign.
Kathy
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2019
Early days
We're about 60 days in and have generated new connections with a couple of hundred of the right kinds of prospects. It's just too soon to tell. I think the product is conceptually great and I'm sure it will continue to evolve, just as other marketing automation platforms have.
PROSThe automated outreach saves time. I am actually pretty astounded at how many LI users accepted the invitation to accept. The sequences feature allows gentle reminders to stay to of mind. We're reaching people at the "pre-intent" stage and this gives us an opportunity to share information and provide education to audiences we would not likely reach otherwise.
CONSIt is an early-days product, so the UX can be clunky and some should-be-obvious features (like how to update a payment method) are not. But, the overall functionality offers something very new to lead generation for Linked In.
Harriet
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Transformed my pipeline!
My overall experience has been fantastic. My dedicated account manager (SENSITIVE CONTENT HIDDEN) has been on hand to help with any issues and to help me through the process as I get used to the features. Booking in time with her has been easy and extremely helpful, having an actual human on hand to talk to rather than endless pages of troubleshooting or speaking to a chatbot, that I never find particularly helpful!
PROSIt is easy to see the status of a campaign and track the progress. I have recently also combined my account with a colleagues so I'm able to manage both of them from one interface.
CONSIt would be good if I was able to send a message to someone who was already in a campaign, and for that to then stop the sequence. For example, if I see something they've posted or something to do with their company and I want to reach out, it's not possible to intercept the sequence!
Lukas
Accounting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Good to use when busy
In a startup where everybody is busy automation helps a lot
CONSIt problems that i couldnt use it for over 1 month
Reason for choosing Zopto
more features but much more expensive... better cost per contacted lead
Eric
Insurance, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Great LinkedIn Lead Gen Tool
Been fantastic, one of our users sent a message to a lead and now they are in contract for a couple hundred thousand dollar deal
PROSNew features every month and ease of use to reach out to a wide range of leads
CONSSome bugs here and there, but understand Zopto is a startup!
Reason for choosing Zopto
usability, scale to reach more leads, price
Reasons for switching to Zopto
price and usability