ClubManager by Club Manager
About ClubManager by Club Manager
ClubManager by Club Manager Pricing
Starting price:
$36.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for ClubManager by Club Manager
1 - 5 of 50 Reviews
Karl
Verified reviewer
Sports, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Great software for managing a club
Good. Very helpful getting it set up, and all working. We're just gradually moving over to it.
PROSIt's very well set up to manage your membership, with loads of flexible options for annual, monthly, bespoke memberships. Along with the emailing and financial aspects that you'd expect.
CONSOnly been using it a few months and so far so good. Nothing stands out as a problem at the moment. But it can take a while to really see with these kinds of things.
Reasons for switching to ClubManager by Club Manager
Clubspark was quite poor really, in terms of functionality and help.
Gary
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Why didn't we buy this years ago!
Tracking Key Business KPI's improving our prospecting and retention!
PROSKeeps us real time up to date on all key indicators of our business from whatever platform we use anywhere! Without the introduction of Club Manager our business may well have disappeared - it revolutionised our approach and our results. Great support and good on line tutorials.
CONSNot many cons to be honest, in fact only one! - whilst the on line tutorials are good - the tutorials don't keep up to date with the latest releases.
Vendor Response
Hi Gary, Thankyou for your review. We really appreciate your kind comments and will take your feedback on board. The ClubManager Team
Replied June 2017
Andy
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed July 2017
Basic but cheap.
New database for customers and is easy to renew customer's membership.
PROSVery low price. Good basic database, and sign in system. Can add own logo. Scan cards are good and the till layout is ok.
CONSNot very flexible with various products, particularly variable price products. Doesn't link with direct debit company very well (this could be on the DD company's side). If you offer several different memberships types starts to be time consuming to keep customer's profiles up to date. Analytics is not very detailed, and can be awkward and time consuming to find information you want (eg. I want details of a selection of products, not all of them I have to scroll through and make notes then enter info in to a spreadsheet.) The same when it comes to getting membership information but for the price wouldn't expect all this.
Vendor Response
Hello Andy, Thankyou for your review. We really appreciate your feedback and will take this on board. We aim to keep ClubManager at a low price for all our customers and provide them with a good quality service. With regards to your direct debit company, it might be worth contacting the support team so they can take a look into your account and resolve any issues you may be having. ClubManager has many different system reports which can help you find out lots of information about all aspects of your club. You can also create your own reports inside of ClubManager. We work with a broad range of businesses within the industry and we can organise bespoke reports to suit individual customer needs. If you do need any help finding a report inside of ClubManager our support team are available between 9am and 5pm to answer any queries you may have. Thanks, The ClubManager Team
Replied July 2017
Euan
Leisure, Travel & Tourism, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2017
Great system, easy to use and incorporates our collection services well.
combines both of our collection systems
PROSIt is a very easy to use system which means it is easy for staff training and ensuring memberships are up to date. Changes and updates are easy to imply and works well with both of our collection systems.
CONSWe haven't really experienced many downsides to this system although we do not use the product for anything other than signing in members. We experienced an issues with card formatting for a while but this was quickly resolved.
Vendor Response
Hi Euan, Thankyou for your review. We really appreciate your comments on ClubManager! Thanks again, The ClubManager Team
Replied November 2017
David
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Club manager software
Best thing we have purchased and done for our business. Freed up our time with this software keeping all our figures and notifications of non payers for memberships. We have purchased entry gate to work alongside this and about to add on online booking. We have used this for 6 years and still get help and ongoing support
PROSRuns our business for us couldn't cope without it
CONSNothing
Vendor Response
Hi David, Thankyou for your review, we really appreciate your kind comments and feedback! Thanks The ClubManager Team
Replied October 2016
