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ClubWorx vs GrowthZone

ClubWorx vs GrowthZone

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Overall Rating
4.6 (76)
4.4 (248)
Ease-of-Use
4.6 / 5
4.3 / 5
Value for Money
4.5 / 5
4.4 / 5
Customer Support
4.8 / 5
4.3 / 5
Functionality
4.2 / 5
4.2 / 5
Last Review Written
August 19, 2024
September 24, 2024
Pros/Cons
  • Pros

  • Im very happy with Clubworx its super easy and has everything we need. Prices are reasonable and the customer service is amazing, they are always there for us.
  • Fantastic communication and easy usability. I look forward to watching how clubworx will continue to develop their systems and improve the experience for staff, business owners and members.
  • I like that we can integrate it with other apps and softwares. Very user friendly and the feature I like the most is keeping notes and tasks up to date.
  • Cons

  • Lack of financial reports, used eg for forecasting.
  • Sometimes the way it's hard to find members by searching their names.
  • It was a little clunky setting up the schedule blocks for our Small Group Personal Training sessions, but it was a small price to pay for all the other options we picked up from the software.
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  • Pros

  • I love how easy it is to use, as well as the customer service. Everyone is pleasant, prompt and so helpful.
  • Overall, GrowthZone has been so good for my membership and myself. The ease of use is just the best and I am so happy that I switched.
  • I love the ability to control and update our website so easily. Credit card procesing is clean, easy to use, and provides a smooth transaction as well as easy of paperwork.
  • Cons

  • We also have not integrated our billing systems and manually updating everything so that the software communicates with other programs is a pain.
  • Sometimes editing communication templates and billing documents can be confusing and small changes can cause changes in other areas.
  • This is confusing, you need a lot of training and not intuitive for the average user. You must be a web pro to understand the back end functions.
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Pricing Range
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Product Demo & Screenshots
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Advisor Recommendations & User Awards
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2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos