We have been using iClass for 5 and a half years, and believe it is currently better than other alternatives.

General Setup is easy to set up and make classes and billing. Able to send billing statements, and messages to all the clients.

Wish we could make custom reports. Wish there was a color blind option when viewing past due balances on family screens. When a trial or make up - Would like to make a note to the trial record. Notes on families and students are difficult to find, and should be integrated so that you can see note about family and students more easily.

We have really enjoyed the program overall. It beats our last program hands down. Even with all the issues I would not go back to what we had before. Pretty easy to use and I love the platform/ portal for the parents.

I love the ease of access once everything is set up. Coaches can take roll and keep up to date on student info rather easily. Skills tracking is available on the app, but not quite as easy to use.

As the person responsible for printing out the reports, I have an issue with the format of reports. They are not always easy to get looking like they should and some are hard to get what you want. There are also little issues I do not like. The entering of payments is a little tedious at times. We have also had a few issues with the time clock not working correctly.

Overall the customer support has been very good in the areas that they can help us with. I am, however, very disappointed about being sold a product that once installed does not function for my company in the way it was described. See above.

I really like the clean look that it presents to our customers that are registering for our program.

We have found several problems that hopefully can be resolved. *The "make up" feature that we were sold on, in actuality does not function for our business at all - it is useless to us and we are still having to use our manual system. *we have had a problem with our selection of payment methods and our customers are still able to select a payment option (AmEx) that we do not accept and thus we are having to spend time and resources to correct what should have been automatic *The staff portal would be far more useful to us if we could post automatic messages to our staff when the log in to the time clock

I have been with Iclasspro since 2007. No other class management system offers as many features and keeps their prices so reasonable. I always love researching other class management software companies at the gymnastics and dance conventions because after talking to them I always feel reconfirmed that I have made the right choice being with iclasspro!

Easy to set up and train others to use. Constantly improving.

We use the discount schedule feature they offer which works amazing well for blending the prices for all of the programs we offer. However, the parent portal cannot display our prices correctly because we use this feature.