About Kicksite

Kicksite is a cloud-based martial arts solution designed for small and midsize martial arts schools and academies. The key features of this solution include attendance tracking, fee collection, lead management, rank management and social media integration.

Other features of Kicksite are student check-in, inventory tracking, event management, student ranking and a student portal. The dashboard allows users to view and monitor metrics such as absent students, membership status and upcoming birthdays. It also helps in creating lead campaigns with custom submission forms, confirmation page and follow-up email that helps users capture leads from their websites.

Kicksite offers Facebook integration, which enables users to post information such as belt promo...


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Supported Operating System(s):

Web browser (OS agnostic)

109 Reviews of Kicksite

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(92)

92

4 stars

(16)

16

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 109 results

October 2018

Denise from E3 Scholarship Fund Nonprofit

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Kicksite Is Almost As Essential As Our Mats!

The staff at Kicksite is amazing, in addition to their software. They have thought of everything!

Pros

Kicksite automates everything, intuitively!

Cons

I wish people could join online as a recurring billing member. At last check, they can sign up and pay for trial memberships, classes and seminars.

December 2014

CHANDA from U. S. Taekwondo Center

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

December 2014

Kicksite Your School Into The Future!

Do your students interact outside of the dojang? With Kicksite, our students manage their own user accounts, stay up to date on events and communication, have curriculum videos and documents at their fingertips, and share their victories on their Facebook page. It saves our staff time and that saves our schools money because our students can update their contact information and use Kicksite 24/7 from anywhere in the world...and so can our staff! Facebook has become the most efficient advertising platform to market any business using FREE digital word of mouth marketing. There is no better way to advertise and Kicksite integrates Facebook by letting our students proudly post their rank promotions on their timeline automatically. We were hesitant to switch our 1100 students fearing a data transfer nightmare, but Kicksite's professional and knowledgeable staff made it as seemless as possible. And when we have an issue or suggestion to improve or add a feature, Kicksite listens! They offer solutions or work to create one. The staff of Kicksite are amazing, fast, respectful, and resolute! You will never contact them multiple times for an unaddressed, unresolved issue or an unreturned phone call. They will take the time to train your staff, share video tutorials, and walk you through your transfer to Kicksite. They are not just Kicksite savvy, they are also school owners and offer ingenious solutions to improve our schools... even ideas unrelated to Kicksite. There is a very minor con for schools with multiple locations and large student populations. It can be tedious to manage attendance for students who train at multiple locations and to send school-wide announcements to all locations since each of our locations have their own separate Kicksite account. Our staff have to ensure they stay on top of it and we copy-paste announcements. We would love to see a newsletter template feature similar to Mail Chimp or Constant Contact that can be sent to all of our Kicksite accounts at once...hint, hint! But it is a small issue compared to the many features that simplify, connect, and improve our relationship with our students both in and outside of the dojang. Overall, Kicksite is user-friendly, interactive, and always growing with improvements well beyond what other school management systems offer with EXCEPTIONAL and speedy customer service. Thanks to all of the staff at Kicksite!

December 2019

Mona from World Jiu-Jitsu Academy

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Awesome Company

Tech support is fantastic. BizBuilder has resulted in actual, measurable sales for us in a relatively short time. We are satisfied customers!

Pros

The software is user friendly. I could navigate it pretty easily from the start. The onboarding process was very helpful as well.

Cons

Nothing really. It has a lot of features I am still learning. It's robust, but not too complicated.

July 2016

Annette from Master Palacios ATA Martial Arts

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

July 2016

Owner and Chief Instructor

Maggie (and ALL staff) have been extremely attentive and professional especially at times when I was not my best self.

Pros

Integration.

Cons

Inventory (not sure if it's a user error or lack of education on use) - would like a order list once inventory levels reach a set amount. Email - after reviewing the tutorial, I am able to create more aesthetically pleasing emails, however, going through the time and effort of uploading pics into Flickr is a pain. ATA communication link. Not sure entry of testing results is efficient yet. I will try to use it again after August 26 testing, however, a video tutorial would be nice. I have to submit a Tiger testing, then ask headquarters to hold before shipping certificates, then submit a MAK and Adult testing. I don't see a way to do that at kicksite. Website Dojo communication link. I am getting leads from my website and having to enter them separately into kicksite. I'd like them to communicate.

Response from Kicksite

Replied July 2016

Thank you for your review of Kicksite Ms. Palacios. While it is our focus to achieve all 5 Star Reviews, we are grateful for the opportunity to improve on any, and all, facets of your Kicksite experience. The two areas that have our full IT attention are Point of Sale and further enhancements to communications. We are excited about our plans and eager to roll out functionality to make things even easier for you. Updates are coming! As it pertains to testing submissions and lead capture, we have already shared some additional instruction on how to submit testing results with ease, as well as how to ensure Kicksite is seamlessly, and automatically, integrated with your website provider. Thank you gain Ms. Palacios. We take great pride in providing you the highest customer service and the most effective software. We value your feedback and continue to work tirelessly to keep Kicksite at the top of the Capterra review rankings.

October 2014

Dennis from The Nackord Kenpo Karate System

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

October 2014

Good Service...Great People

The software is top notch for communication with students. It is a little difficult to get certain information with the data base system since there is not enough information on the students main input file. It is somewhat difficult to do certain information sorts. It seems as if the design of this software came from someone unfamiliar with the martial arts business. Please be aware the good parts of this software far out weigh the weak parts. I am only reflecting the observations of myself and my manager, since I was asked to do so. Kicksite, through Solupay, processes all my student payments and this system works wonderfully. There is a lag time in getting answers from customer service since you must always leave a message and wait for a call back. This is usually not a big deal. The staff of Kicksite is professional, knowledgeable and friendly. There was some confusion with the credit card rates when I first investigated Kicksite. I was told on three occasions of a certain guaranteed rate but once I became a member a different rate was charged. This rate is however in line with other services. I actually spoke with the owner who quoted the first rates but those conversations seemed to have been forgotten. Being quite candid I have relayed my general impressions of Kicksite and overall feel it is a solid company which I can recommend. I plan on continuing to use them. I have had some experience running martials arts schools since I have been doing so since 1969.

Response from Kicksite

Replied October 2014

Thank you for your review Mr. Nackord. As someone who has been involved with the martial arts for nearly 45 years, we value your input and continued loyalty. Rest assured, Kicksite was developed by martial arts school owners who have been involved with the martial arts from the time their father opened his first school in the 1970's. It's what gives us the ability to know what's valuable to a school owner and, equally important, what should be omitted to maintain an easy to use system. That being said, we are always open to your suggestions for improvement and welcome your feedback. Thanks again for your commitment and loyalty. It is our privilege to serve you. The Kicksite Team