About Kicksite

Kicksite is a cloud-based martial arts solution designed for small and midsize martial arts schools and gym facilities. The key features of this solution include attendance tracking, fee collection, lead management, rank management and social media integration.

Other features of Kicksite are student check-in, inventory tracking, event management, student ranking and a student portal. The dashboard allows users to view and monitor metrics such as absent students, membership status and upcoming birthdays. It also helps in creating lead campaigns with custom submission forms, confirmation page and follow-up email that helps users capture leads from their websites.

Kicksite offers Facebook integration, which enables users to post information such as belt pr...


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Supported Operating System(s):

Web browser (OS agnostic)

115 Reviews of Kicksite

Average User Ratings

Overall

4.84 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(98)

98

4 stars

(16)

16

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 115 results

October 2021

User Profile Picture

Kumonee from I Got Handz

Verified Reviewer

Company Size: 1 employee

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

My Caterham review of the Kicksite software

Kicksite has truly been a godsend. I love the fact that it does so much on its own. My favorite thing is how easy it is to create reports for staff and for the clients, as well. I also love how it tracks the clients progress and changes in belt color. A definite must to have in your business.

Pros

Kicksite has been a pleasure to use. They have great tools in the software, as well as the communications, the merchant services and reports... they all are awesome. What I like the most is the client section of the software. The second a prospect comes into the software through either the website or manually through your staff, as a prospect, they are already in software and you can create an appointment for when they want to come in and try out your classes. And from there, you can turn a prospect into a student. Basically, its very easy and saves us a lot of time in the office.

Cons

Not too much that I don't like. I'm sure as time goes on, there will be things I'd like to improve personally. But I have no complaints at this time.

Response from Kicksite

Replied October 2021

Thanks for your review, we appreciate it! We are always working hard to improve our user experience and make it even easier for our users!

June 2021

jon from Neutral Ground

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

just getting started with it, but loving it

slowing figuring out all the featured

Pros

i love the message flow setups and ease of use of the communication features

Cons

i don't like that you can't take attendance for specific classes

Reasons for Choosing Kicksite

personal recommendation

Reasons for Switching to Kicksite

needed a change up, was getting frustrated with the app...

July 2016

Annette from Master Palacios ATA Martial Arts

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

July 2016

Owner and Chief Instructor

Maggie (and ALL staff) have been extremely attentive and professional especially at times when I was not my best self.

Pros

Integration.

Cons

Inventory (not sure if it's a user error or lack of education on use) - would like a order list once inventory levels reach a set amount. Email - after reviewing the tutorial, I am able to create more aesthetically pleasing emails, however, going through the time and effort of uploading pics into Flickr is a pain. ATA communication link. Not sure entry of testing results is efficient yet. I will try to use it again after August 26 testing, however, a video tutorial would be nice. I have to submit a Tiger testing, then ask headquarters to hold before shipping certificates, then submit a MAK and Adult testing. I don't see a way to do that at kicksite. Website Dojo communication link. I am getting leads from my website and having to enter them separately into kicksite. I'd like them to communicate.

Response from Kicksite

Replied July 2016

Thank you for your review of Kicksite Ms. Palacios. While it is our focus to achieve all 5 Star Reviews, we are grateful for the opportunity to improve on any, and all, facets of your Kicksite experience. The two areas that have our full IT attention are Point of Sale and further enhancements to communications. We are excited about our plans and eager to roll out functionality to make things even easier for you. Updates are coming! As it pertains to testing submissions and lead capture, we have already shared some additional instruction on how to submit testing results with ease, as well as how to ensure Kicksite is seamlessly, and automatically, integrated with your website provider. Thank you gain Ms. Palacios. We take great pride in providing you the highest customer service and the most effective software. We value your feedback and continue to work tirelessly to keep Kicksite at the top of the Capterra review rankings.

September 2021

Sue from Fastkix Taekwondo

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Streamlined and easy to use

We don't know how we survived before kicksite! Now we're streamlined, billing is a breeze, mass emails are a breeze, and we have more time to focus on the students themselves. Improvements are being made constantly to make the program more intuitive, and we appreciate that our suggestions are used as the program is upgraded. Students love the access to their own account and our document and video library! Monthly renewals used to take me a couple days to finalize, email, wait for a reply, and now they're all done and emailed in less than an hour and members can sign electronically. Kicksite has made our school's administrative duties so easy!

Pros

We used to have multiple sources of information to manage student memberships, attendance and billing. Kicksite puts them all in one platform, which makes things so much easier to manage. No more entering the same information over and over, managing multiple email lists, etc. We've reduced our paper files to virtually nothing since everything is contained right in a student's kicksite account.

Cons

It's tough to find something that we don't like-there are a few quirks that we had to get used to, such as event invitations (belt testings, tournaments, etc.) can only be sent to one email address and not multiples.

Reasons for Choosing Kicksite

Kicksite offered all of the functions we needed - mass emails, events, memberships and billing.

Response from Kicksite

Replied September 2021

Thank you so much for the positive review, Sue. It really makes our day to hear the success you've been having with Kicksite! We can't wait to see your school continue to grow!

May 2020

Garth from KTA

Company Size: 2-10 employees

Industry: Recreational Facilities and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Continually Growing with Kicksite

As a proud user of Kicksite for seven years, I am continually amazed that the innovative approach they take to ensure my success as a school owner and operator. Their continued development of new tools and updates over the past decade have allowed my business to continually grow and thrive. Anytime I have a challenge, the Kicksite staff is quick to address it and provide solutions or workarounds. When our country and our industry was hit with the challenge of Covid 19, Kicksite was quick to offer timely, positive, and vital support for school owners, encouraging them to utilize online tools and other unique approaches to actively engage with their students and families during the quarantine. Now as our country re-opens, Kicksite remains on the front lines providing outstanding informational tools, webinars, and experts in various fields to consult and help school owners safely get back in action again. My sincere thanks to [SENSITIVE CONTENT HIDDEN] and the entire Kicksite Team for your continued leadership and passion for excellence. Keep up the great work! Grandmaster Garth Cooley Indianapolis, IN

Pros

Video & Document Libraries Email & text communication and scheduling ability. Test & Event management features.

Cons

Mobility of documents within the library - which has been restored! :-)